BUICK Complaints

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT COULD NOT SEE THE FRONT END OF THE VEHICLE HOOD, FENDERS, AND BUMPER OR THE GROUND IN ORDER TO VERIFY WHEN TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE SALES MANAGER ADVISED THE CONTACT TO INSTALL A BACK UP BUMPER CAMERA TO THE FRONT BUMPER TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,050 . THE CONSUMER STATED WHERE THE HOOD AND DASH MEET AT THE WINDSHIELD, BOTH ARE RISING AND THE WINDSHIELD WIPERS SIT ON TOP OF THAT. IT IS DESIGNED FOR RECESSED WIPERS, BUT THE BLADES ARE NOT RECESSED. THEY SIT ABOVE THE HIGH PART OF THE DASH. ONE THIRD OF THE HOOD SURFACE WOULD BE INVISIBLE WITHOUT WIPER BLADES. TO SEE THE HOOD TOP SURFACE, THE CONSUMER MUST RAISE THE SEAT AND PLACE IT FORWARD, SO HE CAN HIS CHIN OVER THE TOP OF THE STEERING WHEEL. UPDATED 10/28/11 UPDATED 11/09/2011 *LN *TR

FUEL GAUGE STOPPED WORKING. GAUGE BECAME ERRATIC REPORTING LOW/NO FUEL WHEN TANK WAS FILLED. FUEL GAUGE CONTINUOUSLY BOUNCES BETWEEN FULL AND EMPTY. BEHAVIOR CONTINUES TO EXIST. CAN'T RELY ON FUEL GAUGE TO DETERMINE WHEN A FILL UP IS REQUIRED. CURRENTLY CALCULATING MILEAGE TO NEXT FILL UP BY TRACKING MILEAGE. FLASHING LOW FUEL LIGHT IS DISTRACTING. *TR

TL* THE CONTACT OWNS A 2002 BUICK RENDEVOUS. WHILE THE VEHICLE WAS PARKED THE PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE PASSENGER HAD DIFFICULTY HEARING AFTER THE DEPLOYMENT OF THE AIR BAG BUT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED.THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

1998 BUICK REGAL. CONSUMER SEEKS REIMBURSEMENT FOR REPAIRS DONE RELATED TO RECALL *TGW THE CONSUMER STATED THE VEHICLE CAUGHT FIRE DUE TO AN OIL LEAK, WHICH RESULTED IN A FAULTY GASKET. IT IN TURN SHORTED OUT THE BATTERY AND THE STARTER. THE GASKET LEAKED, BLOWING OIL IN THE STARTER, AND CAUSED A FIRE UNDER THE HOOD. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE REPAIRS THAT WERE DIRECTLY RELATED TO THE RECALL. *JB

BUICK ENCLAVE 2011: THE CAR ROLLS DOWN UNCONTROLLABLY ON HILLS WHILE IN GEAR WHETHER IN DRIVE OR REVERSE, AND IS VERY HARD TO CONTROL. THIS ALSO REQUIRES VERY QUICK MOVEMENT FROM BRAKE TO ACCELERATOR. THERE IS NO "HILL HOLD" FEATURE AND DRIVETRAIN PROVIDES NO RESISTANCE. WE DEAL WITH THIS PROBLEM EVERY DAY WHILE DRIVING OUR DRIVEWAY AND INTO OUR GARAGE. THE MINUTE WE ATTEMPT TO PULL UP TO THE GARAGE, THE CAR/SUV STARTS ROLLING BACKWARDS AND YOU HAVE TO CONDUCT A COUPLE OF QUICK STEPS TO STOP IT. I IMAGINE THIS CAUSES WEAR AND TEAR ON THE BRAKES AND OTHER PARTS OF THE VEHICLE. A SERVICE REP AT THE DEALERSHIP SAID THIS WAS NORMAL AND TOLD ME ABOUT OTHER MANUFACTURERS THAT HAVE THE SAME PROBLEM FROM GMC. I DRIVE A SECOND CAR AND IT NEVER DOES THIS. I BELIEVE THIS IS A BUICK ENCLAVE PROBLEM. *TR

I HAVE NOTICED THAT MY BRAKE LIGHTS DO NOT COME ON UNLESS THE KEY IS IN THE IGNITION AND TOWARD THE RUN POSITION. I WENT TO MY DEALER AND WAS TOLD THAT IS HOW THEY ARE MADE NOW. I GUESS I AM WONDERING WHY AND ALSO IF THIS IS TRUE. THE SERVICE WRITER DID TAKE MY TO ANOTHER ENCLAVE AND IT IS JUST LIKE MINE--THE BRAKE LIGHT DOES NOT GO ON IF THE KEY IN NOT IN THE RUN POSITION. *TR

AFTER SETTING CRUISE CONTROL IT WILL TAKE OFF AND ACCELERATE UNTIL YOU MANUALLY SHUT THE CRUISE CONTROL SWITCH OFF. I EVEN TAPPED ON BRAKE AND IT WOULD CONTINUE. THIS PROBLEM SEEMS TO BE VERY RANDOM. *TR

WHILE PERFORMING ROUTINE MAINTENANCE WITH MY SON HE NOTICED ALL THE FRONT BRAKE LINES WERE SEVERELY RUSTED AND CLOSE TO FAILURE. THIS VEHICLE PREVIOUSLY ENCOUNTERED A BURST REAR BRAKE LINE ON 5-19-09, MILEAGE AT THAT TIME WAS 143,304. SEE NHTSA ODI #: 10269462. ALL METAL BRAKE LINES FROM THE MASTER CYLINDER AND TO/FROM THE ABS UNIT AND FRONT WHEELS WERE REPLACED TO AVOID IMMINENT BRAKE FAILURE. SILENTLY RUSTING BRAKE LINES ARE A POTENTIAL FOR SUDDEN AND UNEXPECTED BRAKE LOSS, ONLY GIVING THE DRIVER SECONDS TO REACT. *TR

I WENT TO THE GAS STATION AND THEN WENT TO MY PARENTS HOUSE WHERE I PARKED MY CAR. THIS WAS ALL OF ABOUT 6 MILES. I WENT INTO MY PARENTS HOUSE AND WAS WATCHING TV WHEN MY DAD CAME IN AND SAID COME HERE QUICK... YOUR CAR'S ON FIRE. I COULDN'T BELIEVE IT. IT WAS WORKING FINE WHEN I WENT TO THE STORE AND THEN IT CAUGHT ON FIRE OUT OF THE BLUE. THERE WAS A RECALL IN APRIL 2009 ON MY CAR DUE TO ENGINE COMPARTMENT FIRES. I TOOK IT TO JOHN L. SULLIVAN IN JANUARY 2010 TO HAVE THE RECALL WORK DONE AT NO CHARGE. YET, MY CAR CAUGHT ON FIRE ANYWAY. I FILED A COMPLAIN WITH GM MOTORS WHO DENIED MY CLAIM STATING THE BREACH OF WARRANTY STATUTE OF LIMITATIONS HAD EXPIRED PER CALIFORNIA STATE LAW. HOWEVER, FEDERAL LAW STATES I AM ENTITLED TO A FREE AND "EFFECTIVE" REMEDY FOR THIS SITUATION. OBVIOUSLY, THE REMEDY WAS NOT EFFECTIVE. I WANT GM TO FIX MY CAR IMMEDIATELY!!!!!! FEDERAL LAW SHOULD OVERRIDE ANY STATE LAW. I AM VERY LUCKY I WAS NOT IN THE CAR WHEN THE FLAMES ERUPTED. I AM ALSO VERY LUCKY IT WAS NOT PARKED IN MY GARAGE OR SOMETHING WHERE MY HOUSE COULD HAVE CAUGHT FIRE. THERE WERE ABSOLUTELY NO INDICATIONS THAT ANYTHING WAS WRONG WITH MY CAR. *TR

WHILE DRIVE ON FREEWAY AT ABOUT 60 MPH; WENT INTO A SLIT LEFT CORNER AND UPON EXITING THE CORNER THE STEERING HUNG UP AND WOULD NOT TURN BACK TO THE RIGHT. WITH MUCH PRESSURE ON THE STEERING WHEEL TO THE RIGHT THERE WAS A POP IN THE STEERING AND THE CAR RESPONDED TO THE RIGHT. WITH IN A MINUTE ON THE NEXT CORNER THE SAME THING HAPPENED. THE CAR WAS DRIVEN 10 MILES AND PARKED ABOUT 20 MINUTES. WHILE DRIVING THOUGHT THE PARKING LOT ON A 90 DEGREE LEFT TURN IT HAPPENED A 3RD TIME AND TOOK MORE FORCE TO GET THE STEERING TO FREE UP TO THE RIGHT. IT HAPPENED ONE MORE TIME BEFORE LEAVING THE PARKING LOT. THE DEALERSHIP THAT SOLD THE CAR TO USE WAS ACROSS THE STREET AND THE CAR WAS LEFT WITH THEM FOR REPAIR. THE DEAL WAS UNABLE TO GET THE CAR TO DO IT WHILE TEST DRIVING. BUICK AND THE DEALERSHIP REFUSE TO INVEST THE TIME TO OR MONEY TO GIVE US A ROOT CAUSE OR CORRECTIVE ACTION. THEIR SOLUTION IS TO KEEP DRIVING IT UNTIL THE PROBLEM IS PERMANENT OR WE CAN BRING IT IN AND THEY CAN SIMULATE IT IN THE SHOP. I'M DISAPPOINTED THAT HUMAN SAFETY IS NOT THEIR CONCERN. *TR