BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 BUICK LACROSSE
    - BELLVILLE, OH

    TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE DRIVER DOOR WOULD NOT UNLATCH AND THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. THE CONTACT HAD TO EXIT THE VEHICLE THROUGH THE PASSENGER DOOR AS THE FAILURE RECURRED FOR APPROXIMATELY SIX WEEKS. IN ADDITION, THE CONTACT STATED THERE WAS OVERPOWERING GASOLINE FUMES IN THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER HAD ISSUED A VOLUNTARY RECALL BUT THE CONTACT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR MECHANIC FOR DIAGNOSIS OR REPAIRS. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 79,400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK TERRAZA
    - PORTERVILLE, CA

    MY NAME IS [XXX] OWNER OF 2005 BUICK TERRAZA.WE HAVE ALWAYS HAD A PROBLEM WITH THE STARTER GETTING STUCK/FROZEN , WE HAVE ALSO TALKED TO OTHER OWNERS OF THIS VEHICLE ,AN THEY ALSO HAVE HAD THE SAME PROBLEM . I FEEL THERE HAS TO BE A RECALL ON THIS PROBLEM BUT I AM SURE BUICK DOES NOT MAKE THIS A RECALL BECAUSE THEY HAVE NO FIX ( B.S.) TO THIS PROBLEM. WE FEEL LIKE GETTING A LAWYER T SEE IF MAYBE THEN THEYCOULD FIX THIS . THE DEALER SAYS OUR WARRANTY NO LONGER COVERS . WE HAVE HAD THIS PROBLEM SINCE DAY ONE. WITH 10 MILES ON THE NEW VEHICLE. PLEASE HELP US . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

    Source: NHTSA WEB SITE
  • 2002 BUICK CENTURY
    - PLYMOUTH, MA

    2002 BUICK CENTURY. CONSUMER STATES DESIGN DEFECT *TGW THE CONSUMER STATED HIS WIFE TOOK THE VEHICLE TO A REPAIR SHOP BECAUSE THE WINDSHIELD WIPER BLADE WAS STUCK. HOWEVER, IT WAS DISCOVERED THE RADIATOR WAS ALMOST ON THE GROUND AND IN THE PROCESS OF BECOMING DETACHED. SHE WAS REFERRED TO AN AUTO BODY SHOP. THE BODY SHOP STATED THE RADIATOR MOUNT WAS DRY ROTTED BEYOND REPAIR AND SHOULD HAVE NEVER OCCURRED IN AN EIGHT YEAR OLD VEHICLE. **JB UPDATED 10/20/11.*JB

    Source: CONSUMER LETTER
  • 2005 BUICK RENDEZVOUS
    - SAN JUAN, PR

    TL*THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE HEADLIGHTS FOGGED UP WHEN THE TEMPERATURE DROPPED. THE DEALER WAS CONTACTED BUT WAS UNABLE TO DUPLICATE THE PROBLEM AND STATED THAT IT WAS NORMAL. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20, 000 AND THE CURRENT MILEAGE WAS 28,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK PARK AVENUE
    - PINE CITY, NY

    I OWN A 1999 BUICK PK AVE. ON FEB 27, 2011 I HAD TO MOVE VEHICLE TO PLOW SNOW. LOW BATTERY, ATTACH BOOSTER PACK AND TRIED TO START AGAIN. THERE WAS A LOUD BACKFIRE. APPARENTLY THE PLENUM HAD BURST KNOCKING OFF FUEL LINE AND I FOUND MY VEHICLE TO BE ON FIRE. AFTER PUTTING OUT FIRE I CONTACTED MY INS CO, WHO ADVISED ME THAT THIS DAMAGE WAS AN EXACT DESCRIPTION OF A GM RECALL-TSB#03054B- AND I SHOULD CONTACT THEM. GM ADVISED ME THAT THE RECALL WAS DONE PREVIOUSLY. I WOULD HAVE THOUGHT THAT THIS PROBLEM WOULD NOT HAVE HAPPENED IF THE SUPPOSED REPAIR WAS ACTUALLY DONE AND THE REPLACEMENT PARTS WERE NOT ALSO FAULTY. I FEEL GM SHOULD BE RESPONSIBLE. I HAVE SAVED ALL PARTS AND AM REQUESTING AN INVESTIGATION INTO THIS MATTER. ANOTHER VEHICLE IN MY SAME AREA ALSO HAS THE SAME CONDITION AND FIRE - HIS CAR WAS BURNT UP. SOMETHING IS DEFINITELY WRONG AND I AM HOPING THERE WILL BE ANOTHER INVESTIGATION. EITHER IN THE REPAIR PARTS IF USED OR THE DEALERSHIPS REPAIR HABITS CONFIRMING THAT NO FRAUD WAS COMMITTED BY SAID DEALERSHIP. *TR

    Source: NHTSA WEB SITE
  • 2001 BUICK LESABRE
    - GOBLES, MI

    TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THE STRUCTURE TO THE DASHBOARD WAS BEGINNING TO FRACTURE AND SEEMED TO BE PULLING FROM ITS HOUSING. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 BUICK REGAL
    - WEST AUGUSTA, VA

    1998 BUICK REGAL GS. RACK AND PINION PROBLEMS AT 96K MILES. NOTHING NOTICABLE LEADING UP TO PROBLEM. ONE DAY IT HAS HARD TO STEER TO THE LEFT. NOW IT IS EFFECTING TURNING TO THE RIGHT. *TR OTHER '98 REGALS WERE UNDER RECALL FOR THIS ISSUE BUT FOR SOME REASON MY REGAL ISN'T. SPOKE TO BUICK AT 8666088080 AND WAS TOLD BY A MANAGER THERE WAS NOTHING THEY COULD DO SINCE IT WASN'T PART OF RECALL. KEPT REFERING TO CAR AGE EVEN THOUGH THE CAR HAS UNDER 100K MILES. TAKING TO BUICK DEALER THIS WEEKEND TO SEE IF FIXING IS WORTH IT. DEALER SAYS FULL RACK AND PINION OVERHAUL WILL RUN $1500 TO $2000. CAR IS ONLY WORTH $2500. SAD TO SEE A CAR DIE BEFORE IT HITS 100K MILES BUT I GUESS THERE IS A REASON GM WAS IN SUCH BAD SHAPE.

    Source: NHTSA WEB SITE
  • 1998 BUICK PARK AVENUE
    - TOPEKA, KS

    1998 BUICK PARK AVENUE. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE *TGW THE CONSUMER STATED THE VEHICLE BEGAN LEAKING OIL ON JULY 3, 2006. THE DEALER REMOVED AND REPLACED THE INTAKE GASKET. ON JULY 9, 2009 THE CATALYTIC CONVERTER AND THERMOSTAT WERE REPLACED AT A COST OF $ 395.91. TWO MONTHS LATER THE SAME PROBLEM RESURFACED. *JB

    Source: CONSUMER LETTER
  • 1998 BUICK CENTURY
    - CRUM LYNNE, PA

    TL*THE CONTACT OWNS A 1998 BUICK CENTURY. THE CONTACT STATED HE INTERMITTENTLY HAD TO APPLY HEAVY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THE FAILURE WAS RESULTING FROM THE LOWER PINION BEARINGS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,500 AND THE CURRENT MILEAGE WAS 133,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK CENTURY
    - MATAMORAS, PA

    TL* THE CONTACT OWNS A 1999 BUICK CENTURY. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE CHECK ENGINE AND TRACK OFF WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS LATER TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE ABS SENSOR AND OTHER WIRES WERE BOUND BY ELECTRICAL TAPE AND THE FUEL AND BRAKE LINES WERE CORRODED. IN ADDITION, THERE WERE MISSING PLUGS WHICH PREVENTED WATER FROM ENTERING THE VEHICLE ON BOTH THE DRIVER AND PASSENGER SIDES. BOTH THE BRAKE LINE AND THE TRANSMISSION WERE LEAKING FLUIDS. THERE WAS A HOLE IN THE FRONT SUB FRAME AND THE FUEL FILLER NECK WAS CORRODED. THE CONTACT ALSO STATED THAT PART OF THE EXHAUST HANGER WAS MISSING AND THE REMAINING PARTS WERE CORRODED. THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WOULD BE FAR TOO COSTLY TO PERFORM ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED USED MARCH 17, 2010. THE FAILURE MILEAGE WAS 56,500 AND THE CURRENT MILEAGE WAS 56,528.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE