BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 BUICK LUCERNE- BUCHTEL, OH
MY VEHICLE PULLS TO THE RIGHT. IT HAS DONE THIS SINCE I PURCHASED THE CAR LAST SUMMER. BEFORE I BOUGHT IT THE DEALERSHIP PUT NEW TIRES AND ALIGNED THE VEHICLE. IT STILL SLIGHTLY PULLED TO THE RIGHT AND HAS WORSENED SINCE. I HAVE CALLED THE DEALER 3 TIMES SINCE TO CHECK FOR RECALLS OR GET THEIR OPINION ABOUT IF THE ALIGNMENT SHOULD BE CHECKED AGAIN. I AM AFRAID IT IS CAUSING UNEVEN WEAR ON MY NEW TIRES AND IT IS QUITE IRRITATING. *TR
Source: NHTSA WEB SITE -
2003 BUICK RENDEZVOUS- BRIGANTINE, NJ
FOR THE SECOND TIME, THE BOLT THAT HOLDS DOWN THE DOHC ROD BACKED OUT, AND RESULTED IN SEVERE ENGINE FAILURE. APPARENTLY THIS IS A KNOWN PROBLEM THAT RESULTS FROM HEAT OVER TIME. BUICK HAS FAILED TO EVER ISSUE A RECALL FOR THIS VERY EXPENSIVE PREVENTIVE REPAIR ISSUE. HOW CAN A MANUFACTURER NOT ISSUE A RECALL FOR THIS WIDELY KNOWN ISSUE WITH THIS VEHICLE. ?? *TR
Source: NHTSA WEB SITE -
2007 BUICK LACROSSE- OWENSBORO, KY
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE HEADLIGHTS FAILED AND WOULD NOT RE-ILLUMINATE DESPITE THE CONTACTS ATTEMPTS. THE CONTACT HAD TO UTILIZE THE HIGH BEAM LIGHTS AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT A RELAY SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1991 BUICK REGAL- STANLEY, KS
ABRUPT, TOTAL LOSS OF STEERING CONTROL: AS THE VEHICLE ROLLED TO A STOP AT A TRAFFIC SIGNAL, AND LOUD "BANG" WAS HEARD AND FELT COMING FROM THE FRONT END OF THE CAR. CAUTIOUSLY MOVING OFF FROM THE STOP, THERE WAS A COMPLETE LOSS OF STEERING CONTROL; THE STEERING WHEEL JUST SPUN FREELY, WHILE THE VEHICLE TRACKED ALMOST STRAIGHT AHEAD. SINCE THERE WAS STILL POWER AND BRAKING, THE DRIVER WAS ABLE TO ROLL TO A STOP ON THE RIGHT SHOULDER OF THE ROAD. (IF THE LOSS OF STEERING CONTROL HAD OCCURRED THREE MINUTES LATER, IT WOULD HAVE BEEN AT 65 MPH ... WITH POSSIBLY FATAL CONSEQUENCES.) IN THIS VEHICLE THE ENGINE, TRANSMISSION, FRONT SUSPENSION, AND STEERING RACK ARE MOUNTED ON A SUBFRAME. THE SUBFRAME, IN TURN, IS ATTACHED TO THE PRIMARY STRUCTURAL FRAME OF THE VEHICLE WITH FOUR BOLTS M12X1.25 BOLTS; THE ATTACHMENTS INCLUDE RUBBER BUSHINGS TO PROVIDE SOME SHOCK ISOLATION BETWEEN THE SUBFRAME AND THE REST OF THE VEHICLE. THERE IS A STEEL SLEEVE WHICH INSERTS INTO THE INNER BORE OF THE ISOLATION BUSHINGS, AND THROUGH WHICH THE MOUNTING BOLT IS INSERTED. (SEE ILLUSTRATION FROM GENERAL MOTORS "1991 BUICK REGAL SERVICE MANUAL," P. 10.3.3, FIGURE 1.) THERE APPEARS TO HAVE BEEN NO CORROSION PROTECTION PROVIDED OR APPLIED TO THESE SUBFRAME ATTACH COMPONENTS DURING VEHICLE ASSEMBLY. UPON INSPECTION, THE CAUSE OF THE INCIDENT WAS DETERMINED TO BE FAILURE OF BOTH REAR SUBFRAME ATTACHMENT BOLTS AND/OR ISOLATION BUSHINGS DUE TO SEVERE CORROSION IN SERVICE. IMMEDIATELY FOLLOWING THE BOLT FAILURES, THE FRONT SUSPENSION SPRINGS FORCED THE REAR OF THE SUBFRAME DOWNWARD, RESULTING IN THE STEERING COLUMN SHAFT DISCONNECTING ENTIRELY FROM THE STEERING RACK ASSEMBLY.
Source: PORTABLE SAFETY COMPLAINT FORM -
1998 BUICK LESABRE- SOUTH EUCLID, OH
I HAVE A 1998 BUICK LESABRE AND THE CAR HAS DEFECTIVE SUBFRAME BUSHINGS WHICH CAN CAUSE INJURY OR DEATH. *TR
Source: NHTSA WEB SITE -
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2001 BUICK REGAL- LAKELAND, TN
2001 BUICK REGAL. CONSUMER STATES VEHICLE WAS DEEMED A TOTAL LOSS DUE TO AN ENGINE FIRE RESULTING FROM AN ENGINE LEAK ONTO THE EXHAUST MANIFOLD *TGW THE CONSUMER STATED HE OFFICIALLY GAVE THE VEHICLE TO HIS SON ON DECEMBER 15, 2007. A RECALL WAS ISSUED ON APRIL 14, 2009, BUT, NEITHER HIM OR HIS SON RECEIVED A RECALL LETTER. NOVEMBER 12, 2009, THE VEHICLE CAUGHT ON FIRE AND WAS DESTROYED. THE CONSUMER THEN RECEIVED A NOTICE IN NOVEMBER 2010 STATING THE RECALL HAD NOT BEEN PERFORMED AND TO CONTACT THE DEALER AS SOON AS POSSIBLE. *JB
Source: CONSUMER LETTER -
1999 BUICK PARK AVENUE- REVERE, MA
TL* THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN IT BACKFIRED AND A FIRE STARTED FROM UNDER THE HOOD. THE FIRE WAS EXTINGUISHED BY THROWING SNOW ON THE MOTOR. THERE WERE NO INJURIES AND A FIRE REPORT WA FILED. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP WHO ADVISED THAT THE DELPHI PRESSURE REGULATOR HAD LEAKED GAS ONTO THE MOTOR AND AS THE KEY WAS TURNED, IT STARTED A SPARK. THE VEHICLE THEN BACKFIRED CAUSING THE FIRE TO ERUPT UNDER THE HOOD OF THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE: DELIVERY) BUT COULD NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS CONTACTED AND ADVISED THE WOULD BE IN CONTACT WITH HIM WITHIN SEVEN TO TEN DAYS. THE CONTACTS INSURANCE COMPANY WAS HANDLING THE BODY DAMAGES. THE FAILURE MILEAGE WAS 100,000. UPDATED 04/15/11*LJ UPDATED 1/13/2012 *LN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK LESABRE- SCHERERVILLE, IN
IN DECEMBER 2010 I HAD MY 2001 BUICK LESABRE REPAIRED AT SCHEPEL BUICK IN MERRILLVILLE, INDIANA. THEY REPLACED THE INTAKE MANIFOLD GASKETS AND THE THERMOSTAT BECAUSE OF THE COOLANT LEAKING. I JUST FOUND OUT THE GM KNEW OF THIS PROBLEM WITH THE DEX COOLANT FOR A LONG TIME AND DIDN'T LET ANYONE KNOW. I CALLED THE SERVICE MANAGER A SCHEPEL BILL AND TALKED TO HIM AND HE SAID THAT HE NEVER HEARD OF THIS AND NEITHER DID GM. ITS ALL OVER THE INTERNET. HE LIED TO ME. HE TOLD ME NOT TO BELIEVE WHAT THE INTERNET SAYS. I AM OUT $779.45 FOR SOMETHING THAT THEY SHOULD HAVE PAID FOR. THE NEVER HAD A RECALL BECAUSE THEY WANTED TO KEEP IT QUITE. I JUST DON'T THINK THAT THEY SHOULD GET AWAY WITH KEEPING IT QUITE WHEN SOMEONE COULD GET HURT AND TO AVOID PAYING FOR THEIR MISTAKE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2005 BUICK LESABRE- EDGEWOOD, MD
VEHICLE SPEEDOMETER WORKS ON AND OFF. SPEEDOMETER READS 20 MPH WHEN GOING 60 ON HWY. TOOK VEHICLE TO DEALER AND THEY STATED THAT THE ENTIRE INSTRUMENT PANEL WOULD HAVE TO BE REPLACED AT A COST OF 800 PLUS LABOR..... VEHICLE HAS ABOUT 60,000 MILES AND HAD 55,000 AT TIME. *TR
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- EVERGREEN, AL
THE DASH PAD ON MY 2001 BUICK LESABRE IS COMING APART FROM THE DASH. IT CAUSES A DECREASE IN MY VIEW AND I HAVE DONE NOTHING TO CAUSE THIS. *TR
Source: NHTSA WEB SITE