BUICK Complaints

TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 5 MPH THE STEERING INTERMEDIATE SHAFT BROKE. HE STATED THAT HE HAD NO CONTROL OF THE VEHICLE. HE ENGAGED THE BRAKES AND CRASHED INTO A CURB. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED HIM THAT THE STEERING INTERMEDIATE SHAFT AND SIR COIL HAD BROKEN ON THE VEHICLE. THE DEALER REPLACED THE INTERMEDIATE SHAFT, SIR COIL AND REALIGNED THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 40,500 AND THE CURRENT MILEAGE WAS 41,314.

TL*THE CONTACT OWNS A 2006 BUICK TERRAZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, SHE BEGAN TO HEAR NOISES LIKE SOMETHING WAS CRACKING. THE BACK END OF THE VEHICLE STARTED TO SWAY TO LEFT CAUSING HER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE THEN ROLLED DOWN INTO A DITCH AND LANDED ON ITS SIDE. NO AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. BOTH THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT GARAGE AND WAS AWAITING INVESTIGATION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 87,560. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2003 BUICK PARK AVENUE ULTRA. THE CONTACT STATED THAT THERE WAS A LEAK FROM THE ENGINE INTAKE WHICH WAS REPAIRED BY THE DEALER. THREE MONTHS LATER, THE FAILURE OCCURRED AGAIN. THE DEALER STATED THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM. THE ENGINE MANUFACTURER HAD GONE OUT OF BUSINESS. THE FAILURE MILEAGE WAS 108,600 AND THE CURRENT MILEAGE WAS 110,200.

WE PURCHASED THIS VEHICLE USED IN 2004, AND OVER THE PAST YEARS WE HAVE HAD TO REPLACE THE FOLLOWING: BOTH FRONT HUB ASSEMBLIES (WITH SPEED SENSORS), INTAKE MANIFOLD GASKET AND THE AIR CONDITIONER CONDENSER (ONE YEAR AGO). JUST WITHIN THE LAST 2 MONTHS WE HAVE HAD TO REPLACE THE FOLLOWING: TIE-ROD, RADIATOR, WATER PUMP, THERMOSTAT, HEAD GASKET, AND THE INTAKE MANIFOLD GASKET AGAIN. THE VEHICLE ONLY HAS 86,000 MILES ON IT TO DATE. THE ONLY THING THAT WE HAD THE BUICK DEALER WORK ON WAS THE FRONT HUB ASSEMBLIES, THE REST OF THE WORK WAS PERFORMED BY TIRE DEALERSHIP, RADIATOR SHOP, AND AN AUTOMOTIVE REPAIR GARAGE. NOW, THE ABS LIGHT IS ON AGAIN MEANING THAT ONE OF THE FRONT HUB ASSEMBLIES ARE OUT (REPLACED BY BUICK THEMSELVES) AND OUR ANTI-LOCK BRAKES ARE NOT WORKING. AND, ALSO, THE AIR-BAG WARNING LIGHT IS ON. I HAVE NOTICED QUITE A LONG LIST OF COMPLAINTS OVER THE INTERNET CONCERNING ALL THE ABOVE PROBLEMS OTHERS HAVE HAD AS WELL WITH THIS MODEL BUICK WHICH LEADS ME TO BELIEVE THAT IT HAS BEEN AN ON-GOING PROBLEM OF WHICH BUICK WILL NOT DEAL WITH NOR STEP UP TO THEIR RESPONSIBILITY. I HAVE BEEN TOLD BY AUTO-REPAIRMEN THAT THEY HAVE HAD NUMEROUS CUSTOMERS COME IN WITH PROBLEMS WITH THE 3400 MODEL ENGINE. I HAVE CONTACTED BUICK CONCERNING THE AIR-BAG PROBLEM, AND THEY ACT AS THOUGH THEY HAVE NEVER HEARD OF ANY PROBLEMS AND DENY ANY RESPONSIBILITY TO LOOK INTO IT, EVEN THOUGH THEY HAVE ISSUED A RECALL ON THE AIR BAG INFLATOR FOR THIS YEAR, MAKE, AND MODEL, JUST NOT FOR MY VIN#. OVER THE YEARS THAT WE HAVE OWNED THIS VEHICLE WE HAVE INVESTED QUITE A SUM OF MONEY INTO REPAIRS ON THIS VEHICLE, AND IT HAS NEVER BEEN IN AN ACCIDENT! I BELIEVE THAT WITH ALL THE NHTSA SAFETY COMPLAINTS CONCERNING THE AIR BAGS SYSTEM, BUICK SHOULD BE HELD RESPONSIBLE! ALL THE OTHER UNIQUE PROBLEMS WITH THIS ENGINE HAVE BEEN REPAIRED BY US, AND IS TOO LATE TO EXPECT ANY HELP

IN DEC 2010 I TURNED ON MY REAR WINDOW DEFROSTER ON MY 1999 BUICK LESABRE. IT DID NOT WORK. AFTER CHECKING REPAIR OPTIONS IN THE AUTO MANUALS AND ON LINE, I STILL COULD NOT GET IT WORKING. WHEN MY SON CAME IN FOR THE HOLIDAYS, WE DECIDED TO CHECK THE WIRES AT THE REAR WINDOW. WE DISCOVERED A SQUARE UNIT ATTACHED TO THE BODY UNDER THE ROOF PANEL. THIS UNIT HAD AN ENTRY PLUG WHICH WAS BURNED AND AN OUTLET PLUG LEADING TO THE GRIDS ON THE REAR WINDOW. IT ALSO HAD THE RADIO ANTENNA LEADING INTO IT. THE UNIT AND THE ENTRY PLUG WERE BURNED. MY WIFE AND I BOTH SMELLED SOMETHING LIKE A ELECTRICAL AT ONE TIME BUT DID NOT KNOW WHERE IT CAME FROM. WHAT I AM ASKING IS THAT: COULD THIS UNIT CAUSE A FIRE OR BE SUBJECT TO A RECALL? I KNOW IT IS IN OTHER GM CARS AS WELL AS OUR BUICK. THE PART IN QUESTION IS GM 25623688. I HAVE SINCE REPLACED MY UNIT AND REPAIRED THE WIRING. THANK YOU FOR YOUR CONSIDERATION! *TR

ON NEW 2011 BUICK REGAL CXL SD - WITHIN 2 DAYS OF PURCHASE (70 MILES) - WHILE PARKED, ENGINE ON OR OFF, FRONT PASSENGER DOOR COULD NOT BE OPENED FROM THE INSIDE. COULD ONLY BE OPENED FROM THE OUTSIDE. DOOR HANDLE LATCH WAS NOT PROPERLY CLOSING. THE OTHER 2 PASSENGER DOORS WERE BEGINNING TO SHOW THE SAME SYMPTOMS. DEALER ORDERED 3 NEW HANDLE SETS TO BE INSTALLED O/A JAN 8,2011. *TR

2009 BUICK LUCERNE. CONSUMER WRITES IN REGARDING BRAKE ROTOR ISSUES *TGW THE CONSUMER STATED WHEN HE APPLIED THE BRAKE, THE FRONT OF THE VEHICLE SHUDDERED VIOLENTLY. THE NEXT DAY, THE VEHICLE WAS TAKEN TO THE DEALER. THE CONSUMER WAS INFORMED THE FRONT ROTORS WERE WARPED AND NEEDED TO BE RESURFACED AND THE FRONT PADS NEEDED TO BE REPLACED. THE CONSUMER STATED NOT LESS THAN A MONTH PRIOR, EVERYTHING CHECK OUT FINE AND NOW 536 MILES LATER THERE WAS A PROBLEM. THE DEALER STATED THE PROBLEM WAS DUE TO THE CONSUMER NOT DOWN SHIFTING PROPERLY WHILE DRIVING ON DOWN GRADES. THE CONSUMER SHARED THE INFORMATION WITH A NUMBER OF MECHANICS WHO INDICATED THE CAUSE OF THE PROBLEM WAS DUE TO WHATEVER PROCEDURES WERE APPLIED DURING THE TIRE ROTATION, SUCH AS IMPROPER CALIBRATION ETC. *JB

2011 BUICK LACROSSE. CONSUMER STATES PROBLEMS WITH KEYLESS PUSH BUTTON START FEATURE SYSTEM *TGW THE CONSUMER STATED THE MANUAL DESCRIBED THE METHOD TO MOVE THE TRANSMISSION LEVER FROM PARK TO NEUTRAL WITHOUT STARTING THE ENGINE, FOR THE PURPOSE OF TOWING THE VEHICLE OR MOVING IT WITHOUT STARTING THE ENGINE IF THE BATTERY WAS DEAD OR THE ENGINE WILL NOT START FOR ANY OTHER REASON. THE MANUAL STATED TO SET THE PARKING BRAKE WHICH CAN NOT BE DONE IF THE BATTERY IS DEAD BECAUSE THE PARKING BRAKE IS ELECTRICALLY OPERATED. THE CONSUMER STATED EVERYTHING STATED IN THE MANUAL, CAN NOT BE PERFORMED IN REALITY. THE CONSUMER STATED IT SEEMED AS THOUGH INSUFFICIENT TESTING WAS DONE ON THE FEATURE. *JB

TL*THE CONTACT OWNS A 2009 BUICK ENCLAVED EQUIPPED WITH A BLUE OX BRAKING SYSTEM. AFTER TOWING THE VEHICLE WITH THE BRAKING SYSTEM, THE CONTACT NOTICED SMOKE FROM UNDER THE VEHICLE. THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE BRAKES WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE BRAKING SYSTEM. THE DEFECTIVE SYSTEM WAS SENT BACK TO THE MANUFACTURER WHO COULD NOT DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 28,000. UPDATED 02/10/11 *BF UPDATED 12/06/2011 *LN

I WAS DRIVING WITH MY FAMILY AND WENT TO APPLY THE BRAKE. I HAD GOOD PRESSURE AT FIRST, BUT THEN LOST ALL BRAKE PRESSURE. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND COAST TO A STOP. AFTER GETTING THE CAR HOME, I FOUND A HOLE THAT HAD RUSTED THROUGH THE BRAKE LINE LEADING TO THE FRONT RIGHT BRAKE. I AM CURRENTLY IN THE PROCESS OF GETTING THE CAR IN FOR REPAIRS. A BRAKE LINE SHOULD NOT RUST THROUGH ON A CAR THAT IS UNDER 10 YEARS OLD....ACTUALLY THEY SHOULD NEVER RUST THROUGH, THEY ARE THE MOST IMPORTANT COMPONENT OF A SAFETY SYSTEM. USE QUALITY STEEL, BRAKES ARE NOT A GOOD PLACE FOR CAR COMPANIES TO SKIMP. *TR