BUICK Complaints

TL*THE CONTACT OWNS A 2007 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE LEFT TURN SIGNAL SUDDENLY ACTIVATED. THE CONTACT MANUALLY DEACTIVATED THE FAULTY TURN SIGNAL AND CONTINUED NORMALLY. THE FAILURE WOULD OCCUR WITH EITHER THE LEFT TURN SIGNAL OR RIGHT TURN SIGNAL AT ANY SPEED BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES FOR THE FAILURE; HOWEVER, THEY WERE UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER OFFERED AN EXTENSION TO THE SERVICE WARRANTY DUE TO THE MALFUNCTION DEFECT. THE FAILURE MILEAGE WAS 9,671. UPDATED 3/11/11 *CN UPDATED 03/16/11

TL*THE CONTACT OWNS A 2000 BUICK REGAL. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE ENGINE SUDDENLY STALLED WITH THE LOSS OF POWER STEERING. THERE WAS NO PRIOR WARNING. THE ENGINE RESTARTED AND THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE FAILURES CONTINUOUSLY OCCURRED. THE CATALYTIC CONVERTER WAS REPLACED TWICE BY THE DEALER. ALSO, THE FUEL PUMP HAD BEEN REPLACED BY AN INDEPENDENT MECHANIC. THE FAILURES PERSISTED AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.

3 TIMES IN PAST MONTH LOW BEAMS HEADLIGHTS WENT OFF FOR 1-2 MINUTES AND THEN CAME BACK ON. HIGH BEAMS WORK. *TR

MY 2002 BUICK RENDEZVOUS HAD COMPLETE BRAKE FAILURE A FEW MONTHS AGO. LUCKILY I WAS ONLY TRAVELING ABOUT 10 MILES AN HOUR AND WAS WITHIN A MILE OF HOME. THE BRAKE LINE HAD RUSTED OUT. THIS CAR WAS STORED IN A GARAGE WHEN NOT DRIVEN AND HAS BEEN IN FLORIDA FOR TWO YEARS. THE BUICK DEALERSHIP IMPLIED THAT THIS IS JUST COMMON WEAR AND TEAR. THERE WAS NO WARNING, AND NO REPAIR SHOP THAT DID WORK ON THE CAR EVER INDICATED THIS RUSTING OF THE BRAKE LINE WAS HAPPENING. CAR HAD ABOUT 100,000 MILES ON IT. I HAVE ALSO BEEN THROUGH THREE CONTROL MODULES, LUCKILY COVERED UNDER WARRANTY. ALSO, BECAUSE I GOT AN EXTENDED WARRANTY AT TIME OF PURCHASE, THE AIR CONDITIONING, THE HEAD GASKET AND VARIOUS OTHER PROBLEMS WERE COVERED. THIS 2002 MODEL DEFINITELY HAS SOME SPECIFIC AND EXPENSIVE AND DANGEROUS PROBLEMS. LATELY, IT'S CALMED DOWN. GREAT CAR FOR COMFORT, AND ROOMY FOR CARRYING HOUSEHOLD ITEMS. TOO BAD TOYOTA DIDN'T MAKE IT. *TR

PURCHASED 2010 BUICK ENCLAVE JUNE 26, 2010. THIS VEHICLE IS EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES WHICH RUN $270 + PER TIRE. AT 9700 MILES A REAR TIRE WENT FLAT DUE TO A PUNCTURE IN THE OUTSIDE RIM. AT 9980 MILES THE OTHER REAR TIRE WENT FLAT (JAN 5 2011). HAD TO PUT THE 100 MILE SPARE TIRE ON 2ND FLAT BECAUSE THESE TIRES WERE OUT OF STOCK IN SE MICHIGAN AND EXPECTED DELIVERY DATE WAS 1/21/2011. WENT TO DEALER (SELLERS IN FARMINGTON HILLS) AND THEY LOCATED 1 TIRE AND REPLACED IT ON 1/6 WITH ANOTHER MICHELIN/ ORIGINAL TIRES. NEVER HAD THIS HAPPEN TO ME BEFORE AND DIDN'T HIT ANY POT HOLES ETC. SINCE I HAD PURCHASED AN INSURANCE POLICY ON TIRES AND RIMS THESE WERE REPLACED FREE OF CHARGE. HOWEVER, ON THE 2ND INCIDENT I BELIEVE BECAUSE OF THE TIMING BEING SO CLOSE TO THE FIRST TIRE ISSUE, SELLERS HAD TO PUT SOMETHING IN THE DESCRIPTION TO GET THE INSURANCE TO COVER THE TIRE. THEY ASKED ME IF IT WAS OK TO PUT IN THAT I HIT A POT HOLE WHICH I AGREED TO HOWEVER WHEN I GOT THE INVOICE IT SAID I HAD HIT A LARGE POT HOLE. SINCE THIS DID NOT SET WELL WITH ME I WENT ON LINE THIS WEEKEND TO FIND WHAT OTHERS ARE SAYING OR EXPERIENCING. THERE ARE ALOT OF REPORTS OUT THERE ON THE INTERNET ABOUT THIS TIRE AND ITS PROBLEMS. I DO NOT FEEL COMFORTABLE TAKING THIS CAR LONG DISTANCES. AS FAR AS ANY OTHER TIRES GOING I WILL INSIST THAT THEY BE REPLACED WITH ANY BRAND. I SAW ONE CASE WHERE THE PERSON LOST CONTROL OF THE CAR IN A BLOW OUT LUCKILY HE WAS OK. THESE TIRES DO NOT DO WELL ON SNOW EITHER. PLEASE INVESTIGATE. *TR

PURCHASED VEHICLE NEW AS A DEMO, HAS BEEN BACK TO THE DEALERSHIP OVER 5 TIMES AND ARE UNABLE TO CORRECT THE ISSUE. THE ISSUE IS A HARD PULL TO THE LEFT. IT IS NOTICEABLE AT ANY SPEED BUT WHEN IT REALLY BECOMES AN ISSUE IS AT EXPRESSWAY SPEEDS. THE VEHICLE IS A SAFETY ISSUE AS IT WILL NOT STAY IN LINE AND ANY INTERRUPTION COULD CASE THE VEHICLE TO TRAVEL IN ANOTHER LANE NOT JUST A DRIFT IN WHAT YOU WOULD EXPECT BUT A HARD LEFT TURN, HOPEFULLY NOBODY IS THERE WHEN IT HAPPENS.

I HAVE OWNED THE CAR FOR 3 1/2 YRS NOW AND THIS IS THE FIRST TIME I HAVE HAD THIS TYPE OF BRAKE FAILURE. THE BRAKES WENT ALL THE WAY TO THE FLOOR AND THE CAR SLED, I WAS TRYING TO COME TO A COMPLETE STOP TO MAKE A TURN. THE ABS LITE HAS BEEN ON THE CAR ALMOST EVER SINCE I BOUGHT IT.

THIRD INCIDENT WHERE 2003 BUICK CENTURY HEADLIGHTS (LOW BEAM) TURNED OFF WHILE DRIVING AT NIGHT; NO CONTROLS OR BUTTONS TOUCHED. FIRST INCIDENT AT 155,000 MILES, SECOND INCIDENT AT 160,000, AND NOW THIRD INCIDENT AT 162,500 MILES. SITUATION LASTS 10 SECONDS AND THEN HEADLIGHTS RETURN. TURNING DIMMER SWITCH MAKES NO DIFFERENCE AND NOR DOES HIGH BEAM CONTROL. NO DIAGNOSTIC CODE APPEARS. EXTREMELY DANGEROUS SITUATION AND NO RECALL OR TECHNICAL BULLETIN ISSUED.

I OWN A 1998 BUICK REGAL. WHILE DRIVING I APPROACHED A STOP LIGHT AND APPLIED MY BRAKES. I SMELLED A BURNING OIL SMELL AND STARTED TO SEE A BLACK SMOKE UNDER THE HOOD. MY CAR WAS DAMAGED PAST THE POINT OF REPAIR. I BROUGHT MY CAR IN TO BE REPAIRED PRIOR TO THE INCIDENT ONLY TO BE TOLD THE PARTS TO FIX THE RECALL PROBLEM WILL HAVE TO BE ORDERED. I WAS NEVER NOTIFIED THAT THE PARTS WERE AVAILABLE. *TR

2008 BUICK ENCLAVE WATER PUMP FAILURE. 48000 MILES ON VEHICLE. DRIVING HOME ON FREEWAY AT NIGHT LOOKED DOWN AT TEMP GAUGE AND SAW IT WAS ON RED. SMOKE WAS COMING OUT OF THE BACK OF THE CAR AS WELL AS THE HOOD AREA. I WAS AFRAID TO PULL OVER ON THE FREEWAY SINCE I WAS IN DEAD CELL PHONE ZONE AND AM FEMALE. I WAS AN EXIT FROM HOME SO I WAS ABLE TO MAKE IT HOME. AS I APPROACHED MY DRIVE WAY THE "CHECK ENGINE" LIGHT FINALLY CAME ON AS WELL AS "CHANGE OIL SOON" INFO FLASHED ON THE DISPLAY, BY THIS TIME CAR WAS SMOKING FROM UNDER THE HOOD AS WELL AS THE UNDER THE CAR. CALLED TOW COMPANY NEXT MORNING TO TOW TO NEAREST GM DEALER. WAITED TO HEAR FROM THEM ALL DAY AND NOTHING FINALLY CLOSE TO 5 PM THE REP CALLED AND SAID I WOULD GET A RENTAL ON GM OVERNIGHT UNTIL THEY CAN LOOK AT IT. NEXT DAY I WAS TOLD WATER PUMP FAILED. SECTION 5 PAGE 27 OF OWNERS MANUAL SAID MOTOR OIL WOULD NEED TO BE CHANGED AFTER OPERATING IN OVERHEATED VEHICLE ENGINE PROTECTION MODE, ASKED DEALER IF THEY WOULD BE CHANGING THE OIL SINCE IT WAS WATER PUMP FAILURE THAT CAUSED OIL TO BREAKDOWN AND THEY SAID I WOULD HAVE TO PAY FOR IT. THIS IS NO OK GM SHOULD CHANGE THE OIL AS WELL AS FILTER INCLUDED IN WARRANTY REPAIR. THE WATER PUMP FAILURE LEAD TO HAVING TO RUN IN OVERHEATED ENGINE PROTECTION MODE IN THE FIRST PLACE. LOCAL DEALER JUST RETURNED MY CALL IN TO SUPERVISOR. THEY ARE NOW WILLING TO CHANGE THE OIL AND FILTER ON THEM. WATER PUMP SHOULD NOT GO OUT IN A 2 YEAR OLD VEHICLE! PLEASE HELP PROTECT CONSUMERS. I WANTED TO BUY AMERICAN BUT THIS IS THE 5TH TIME ENCLAVE HAS BEEN TOWED TO THE DEALER. ONE TIME IS BAD ENOUGH BUT 5 NOT ACCEPTABLE. *TR