BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 BUICK ENCLAVE
    - FERNANDINA BEACH, FL

    VEHICLE STRUCK FROM REAR BY FULL-SIZE PICKUP WHILE STOPPED AT INTERSECTION. ESTIMATED IMPACT SPEED 55MPH. BOTH FRONT DRIVER AND FRONT PASSENGER SEATS COLLAPSED, WITH THE FRONT PASSENGER SEAT LANDING ON CHILD SEAT IN REAR, AND FRONT DRIVER SEAT COLLAPSING COMPLETELY. DRIVER AND PASSENGER SUSTAINED BACK, NECK AND SHOULDER INJURIES. *TR

    Source: NHTSA WEB SITE
  • 2001 BUICK LESABRE
    - CHICAGO, IL

    TL*THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT WHILE THE PASSENGER SIDE HEATED SEAT WAS ACTIVE, HE SMELLED SMOKE AND NOTICED THAT THE SEAT HAD CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT CALLED NEITHER THE DEALER NOR THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 BUICK PARK AVENUE
    - LEWISBURG, TN

    AFTER 20 MILES OF SMOOTH DRIVING WITH NO INDICATION OF ANYTHING GOING WRONG AND WHILE PULLING INTO THE PARKING LOT OF MY OFFICE MY CHECK ENGINE LIGHT CAME ON, I ALWAYS IMMEDIATELY SHUTOFF MY VEHICLE ANY TIME SUCH THING HAPPENS TO PREVENT ANY DAMAGE TO THE VEHICLE, I PROCEEDED TO WALK INTO THE PARTS STORE NEXT TO MY OFFICE TO GET POWER STEERING FLUID DUE TO THE LOW FLUID LEVEL I HAD, HOWEVER WHEN I TRIED TO TURN OVER THE MOTOR THE MOTOR WOULD NOT TURN. MY MECHANIC TOLD ME IT WAS "HYDROLOCKED" AND THAT THERE IS A COOLANT PASSAGE WHICH IS COMMONLY KNOWN TO LEAK INTO CYLINDER 6 AND LOCKING THE MOTOR REQUIRING THE INTAKE AND GASKETS TO BE REPLACED. THIS HAPPENED LESS THAN 30DAYS AFTER MY VEHICLE PASSED INSPECTION AT A DEALERSHIP. ALSO NOTING THAT THE DEALER WAS TOLD I WAS LOSING ABOUT A GALLON OF COOLANT WEEKLY. A COOLANT ELBOW WAS REPAIRED, THEN TWO DAYS LATER IS WHEN THE MOTOR LOCKED. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK RENDEZVOUS
    - WILLIAMSBURG, VA

    SPEEDOMETER ON MY 2004 BUICK RENDEZVOUS CXL SUV HAS NOT BEEN WORKING PROPERLY FOR THE LAST 6 MONTHS. SOME DAYS IT WILL BE ALOT LOWER THAN ACTUAL SPEED OF THE VEHICLE AND OTHER DAYS IT WILL BE ALOT HIGHER, LIKE SHOWING 110 MPH WHILE I'M ACTUALLY DRIVING 45 MPH. SOME DAYS IT DOES NOT REGISTER ANYTHING OTHER THAN 0 MPH. *TR

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - DELMAR, DE

    IT STARTED WHEN DRIVING ALONG AND THE LOW BEAM HEADLIGHTS WOULD GO OUT, THE ONLY WAY I HAD ANY LIGHTS AT ALL IS ON HIGH BEAM, AND I WOULD CLICK BACK ON LOW BEAM AFTER I PULLED OVER AND THE LOW LIGHTS WOULD COME BACK ON. THIS HAPPENED A FEW TIMES AND NOW I HAVE NO LOW BEAM LIGHTS AT ALL ONLY HIGH BEAM. I HAVE CALLED A LOCAL DEALERSHIP THAT HAS FIXED THE CAR SEVERAL TIMES BEFORE WITH ELECTRICAL ISSUES BECAUSE THE DEALER I BOUGHT IT FROM HAS GONE OUT OF BUSINESS. AND THEY SAID IT IS NO LONGER UNDER WARRANTY AND WILL COST BE APPROXIMATELY $400-$700 WHICH I DO NOT HAVE AND I ALSO SEE OTHER COMPLAINTS ON THIS WEB SITE FOR THE SAME THING. SO TELL ME WHY ISN'T THEIR A RECALL. THIS CAR IS ABSOLUTELY A HAZARD TO HAVE ON THE ROADS. SHE HAS ALMOST GOTTEN ME & MY FAMILY KILLED SEVERAL TIMES, FROM LOSING POWER TO THE HEADLIGHTS GOING OUT ON VERY DARK ROADS I HAVE WRITTEN A LETTER TO GM BEFORE, I GUESS THEY WONT DO ANYTHING UNTIL SOMEONE OR THEIR FAMILY IS KILLED. *TR

    Source: NHTSA WEB SITE
  • 2001 BUICK REGAL
    - HARVARD, IL

    I HAVE A 2001 BUICK REGAL THAT HAS A 3.8 LITRE SUPERCHARGED ENGINE. THIS VEHICLE WAS RECALLED FOR STARTING ON FIRE FROM OIL DRIPPING ONTO THE EXHAUST. I HAD THE RECALL DONE OVER A YEAR AGO. I DROVE THE CAR EVERY DAY. RECENTLY I LEFT THE CAR PARKED FOR TWO DAYS. WHEN I STARTED DRIVING THE CAR TOWARD WORK I NOTICED THAT IT WAS SHUTTERING SLIGHTLY AND AFTER ABOUT FOUR MILES I TURNED AROUND TO HEAD BACK HOME. ON THE WAY BACK I NOTICED A BURNING SMELL AND SMOKE STARTED COMING OUT FROM THE FLOOR NEAR THE SHIFTER. I QUICKLY PULLED INTO A PARKING LOT AND GOT OUT. THE CAR BURST INTO FLAMES AND WAS COMPLETELY DESTROYED. I WAS NOT HURT BUT THE CAR WAS A TOTAL LOSS. I CALLED BUICK TO TELL THEM WHAT HAPPENED. I GOT THEIR CLAIM DEPARTMENT. I TOLD THEM WHAT HAPPENED. THEY ASKED ME IF I WANTED TO FILE A CLAIM. I TOLD THEM I WAS CONCERNED THAT I HAD THE RECALL DONE AND THE CAR BURST INTO FLAMES ANYWAY AND THAT I WANTED SOMEONE TO LOOK AT IT TO DETERMINE IF THE RECALL WAS DONE CORRECTLY OR POSSIBLY THE RECALL DOESN'T WORK. THEY TOLD ME SOMEONE WOULD CALL ME WITHIN 10 DAYS. NO ONE CALLED AND I GOT A LETTER IN THE MAIL SAYING THEY WERE NOT LIABLE AFTER TWO YEARS AFTER THE PURCHASE OF THE CAR. MY CONCERN IS THAT THE RECALL DOES NOT WORK, THAT NO ONE EVER CAME TO LOOK AT THE CAR AND THE DISMISSED ME WITHOUT TAKING ME SERIOUSLY AT ALL. THE CAR WAS IN PERFECT DRIVING SHAPE AND HAD NO PREVIOUS PROBLEMS. I TOLD BUICK THAT I WAS CONCERNED THAT IF THE RECALL DOESN'T WORK PEOPLE COULD BE KILLED (I WAS LESS THAN 100 FEET FROM THE CAR WHEN IT BURST INTO FLAMES). THE ENTIRE CAR WAS BURNT DOWN TO BARE METAL EXCEPT THE ENGINE WHICH LOOKED NEW. THE OWNER OF THE TOW YARD SAID HE HAD NEVER SEEN A CAR BURN THAT WAY UNLESS THE OWNER TRIED TO BURN IT OR THE EXHAUST SET THE BOTTOM OF THE CAR ON FIRE. BUICK EXCEPTS NO RESPONSIBILITY FOR THIS AND THEY DID NOT CARE ENOUGH TO LOOK AT THE CAR THE ENSURE THE RECALL WORKED OR THAT OTHER PEOPLE DO NOT GET HURT IF IT FAILS. *TR

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - MOLINE, IL

    I WAS DRIVING AND HEARD A LOUD POP LOOKED BACK AND REALIZED THERE WAS A HOLE IN MY REAR WINDSHIELD, PULLED OVER TO SEE WHAT HAPPENED THERE WAS NO BRICK ROCK OR ANY OTHER OBJECT IN THE BACK SEAT AND NOTICED THE WINDSHIELD WAS BLOWN OUTWARD AND IT WAS ALMOST DEAD CENTER OF THE WINDSHIELD. *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LUCERNE
    - AKRON, OH

    I OWN A 2007 BUICK LUCERNE. SINCE I RETIRED THE CAR WOULD SIT IN THE GARAGE FOR A FEW DAYS WHEREUPON IT WOULD GO DEAD. I CALLED ONSTAR AND HAD THE CAR JUMP STARTED BUT IT KEPT HAPPENING. SO THE DEALER FINALLY TOOK IT IN AND TESTED THE DRAW. THEY FOUND A DEFECTIVE ONSTAR MODULE AND ANOTHER MODULE CONNECTED TO THE DOOR AND LIGHTS THAT WERE BAD. IT HAS BEEN FIXED AND SO FAR SO GOOD UNTIL TODAY WHEN I WAS DRIVING DOWN THE ROAD AND IT JUST STOPPED DEAD. SO I DO NOT KNOW THE OUTCOME OF THIS FAILURE YET. THE ONLY PROBLEM BEING IT IS NOW 2,000 MILES OUT OF WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2003 BUICK CENTURY
    - EATON, OH

    TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT WHEN USING THE WINDSHIELD WIPERS IN INCLEMENT WEATHER THEY WOULD NOT OPERATE PROPERLY AND WOULD REMAIN ON ONE SIDE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT HE WOULD NEED TO HAVE THEM TIGHTENED. THE WINDSHIELD WIPERS WERE REPAIRED BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 2/22/11 *CN UPDATED 04/22/11*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK LACROSSE
    - MILLEDGEVILLE, GA

    TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AND LOWERING THE REAR POWER WINDOWS, THE VEHICLE EXHIBITED AN UNUSUALLY LOUD NOISE. THE CONTACT MENTIONED THAT THE NOISE WAS SO LOUD THAT IT NEARLY BURST HIS EAR DRUMS. THE VEHICLE WAS TAKEN TO THE DEALER YET THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE DEALER ADVISED THE CONTACT NOT TO LOWER THE WINDOWS. THE MANUFACTURER WAS CONTACTED AND THEY DID NOT HAVE ANY COMPLAINTS IN REGARDS TO THE SPECIFIC FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,400. UPDATED 2/23/11 *CN UPDATED 02/28/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE