BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 BUICK TERRAZA
    - LAWERENCEVILLE, GA

    IN THE SUMMER OF 2010, I WAS DRIVING ON AN ON RAMP TO THE INTERSTATE WHEN IT FELT LIKE THE BRAKES GRABBED AND WOULDN'T ALLOW ME TO ACCELERATE (53604 MILES). THE CAR PULLED TO THE LEFT, AND I HAD TO WORK OVERTIME TO GET THE CAR TO STOP ON THE SIDE OF THE ROAD. SEVERAL CARS WERE BEHIND ME ' EXPECTING ME TO SPEED UP ' AND IT COULD HAVE BEEN A VERY BAD SITUATION. I WAS TOWED TO A BUICK DEALERSHIP, BUT THEY COULD NOT RE-CREATE THE ISSUE. THE MANAGER THEN GOT IN THE CAR WITH ME DRIVING SO THAT WE COULD SEE WHAT WOULD HAPPEN. WE DIDN'T GET FAR BEFORE IT HAPPENED AGAIN. I SPECULATED THAT THE ISSUE WAS WITH THE ABS SYSTEM, BUT THEY COULDN'T FIND THE ISSUE SO MY THOUGHTS COULD NOT BE AFFIRMED. FAST FORWARD TO JANUARY 2011, MY ABS SYMBOL AND 'SERVICE STABILITY SYSTEM' ALERT COME ON, AND THE CAR GRABS AND MAKES A CRUNCHING SOUND (59287 MILES). *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - BREINIGSVILLE, PA

    TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND APPLYING THE BRAKES WHEN THE VEHICLE EXHIBITED AN ABNORMAL THUMPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THE CONTACT THAT THE REAR ROTORS WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 18,641 AND THE CURRENT MILEAGE WAS 19,512. UPDATED 03/02/11 *BF UPDATED 03/08/11*JB UPDATED 12/14/11 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK CENTURY
    - BALTIMORE , MD

    TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED WHILE DRIVING AT ANY SPEED THE REAR PASSENGER AUTOMATIC WINDOW WOULD RELEASE DOWNWARD APPROXIMATELY FIVE INCHES WITHOUT ASSISTANCE. THE AUTOMATIC WINDOW MECHANISM FAILED TO OPERATE WHEN ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND REPAIR. RECENTLY, THE FRONT PASSENGER WINDOW EXHIBITED THE IDENTICAL FAILURE AS THE REAR PASSENGER WINDOW. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 03/08/11*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK ENCLAVE
    - MARSHALLTOWN, IA

    TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE HEAD RESTS FOR BOTH FRONT SEATS WERE TILTED TOO FAR FORWARD, CAUSING DISCOMFORT TO THE CONTACT WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT ASKED IF THE HEAD REST ON THE SECOND ROW OF THE SEATS WOULD FIT THE FRONT SEATS. THE CONSUMER ALSO INQUIRED AS TO HOW TO REMOVE THE 2ND ROW SEAT HEAD REST. THE CONSUMER ORDERED AND INSTALLED THE 2ND ROW HEAD REST WHICH ELIMINATED THE DISCOMFORT. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 18,000. UPDATED 02/10/11 *BF UPDATED 02/22/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - RICHMOND , IN

    TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STARTED THE IGNITION AND THE FRONT PASSENGER WINDOW ABRUPTLY RELEASED IN A DOWNWARD POSITION WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW REGULATOR WAS REPLACED. RECENTLY, THE REAR DRIVER WINDOW EXHIBITED THE SIMILAR FAILURE AS THE FRONT PASSENGER WINDOW. THE CONTACT NOTIFIED THE DEALER AND SCHEDULED AN APPOINTMENT FOR REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 02/23/11 *BF UPDATED 02/28/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK LESABRE
    - MATAMORAS, PA

    TL* THE CONTACT OWNS A 2003 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD WAS BUCKLING TOWARD THE DRIVER'S SIDE NEAR THE AIR BAG AND THE CONTACT WAS CONCERNED THAT THE DAMAGE COULD CAUSE THE AIR BAG TO DEPLOY WITHOUT BEING INVOLVED IN A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED BY THE DEALER THAT THE CAUSE OF THE FAILURE WAS SIMPLY THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 2/23/11 *CN UPDATED 04/28/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 BUICK CENTURY
    - BELLINGHAM, WA

    BOUGHT 2000 BUICK CENTURY AND LIKE MANY OTHER COMPLAINTS ON THE LIST I HAVE REPAIRED THE MANIFOLD, WATER PUMP, FUEL FILTER AT 83,000. I HAVE EXPERIENCED THE WHINNING AND HARD SHIFTING THE ENTIRE TIME I OWNED THE CAR. I HAD INTERMITTENT DASH LIGHT FAILURE WHICH IS REAL DANGEROUS SINCE YOU CAN'T SEE THE SPEEDOMETER OR ANYTHING ON THE DASH. MY BRAKES HAVE FAILED TO BRAKE AND I WENT OUT INTO TRAFFIC - LUCKILY NO ACCIDENT AND THERE WAS A MEDIAN I COULD STEER INTO! I HAVEN'T HAD A WORKING GAS GAUGE FOR YEARS. LAST NIGHT GOING 70 MPH I FELT 3 CHUGS AND LOST POWER. AGAIN LUCKILY I WAS AT A FREEWAY EXIT AND COULD COAST OFF THE FREEWAY. SO MY 3 MOST EXPENSIVE BILLS (AND NONE OF THE PROBLEMS HAVE BEEN SOLVED -$1800. FOR BRAKE CALIPERS, ROTORS AND PADS. $1100 FOR WIRE SET, MANIFOLD SET, FUEL FILTER AND WATER PUMP. $350 FOR HEADLAMP SWITCH AND DASH LIGHT PROBLEMS. I AM PUTTING NO MORE MONEY INTO THIS CAR AND UP UNTIL LAST NIGHT I WAS LOOKING FOR A BUICK BUT NEVER AGAIN. I DIDN'T PUT THE MILEAGE DOWN WHEN THESE INCIDENTS HAPPENED BECAUSE THE SYMPTOMS ARE ONGOING!!! IT LOOKS LIKE 1000'S OF COMPLAINTS HAVE BEEN IGNORED THROUGH THE YEARS AND THE BRAKE ISSUE AS WELL AS SHUTTING DOWN GOING 70 MPH ARE BOTH SAFETY ISSUES WHICH SHOULD HAVE BEEN ADDRESSED IN A RECALL MANY YEARS AGO!!! I AM DEVASTATED BY THE FACTS I LEARNED RESEARCHING THE COMPUTER LAST NIGHT. I AM ON A FIXED INCOME AND NOW WITHOUT A CAR TOO. WHAT REPORTS DO I BELIEVE WHEN SHOPPING FOR A NEW CAR?????? DOWN BELOW WHERE YOU DATE THE INCIDENT LUCKILY I CAN SAY NO TO ALL OF THE QUESTIONS (BUT BY THE GRACE OF GOD!) *TR

    Source: NHTSA WEB SITE
  • 2001 BUICK LESABRE
    - SUGAR LAND, TX

    ON MY 2001 LESABRE LIMITED, THE DASHPAD CAME PULLED LOOSE AND STARTED BUNCHING UP IN FRONT OF THE STEERING WHEEL. GM IS NOT DOING ANYTHING ABOUT IT. IF IT CAUSES AIRBAG DEPLOY OR A SUDDEN BLOCK OF THE DRIVER'S VIEW, A SERIOUS ACCIDENT MAY FOLLOW. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK LUCERNE
    - KATHLEEN, FL

    TL*THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 65 MPH HE ADJUSTED THE DRIVER'S SEAT AND THE SEAT WENT BACK DOWN TO THE FLOOR. HE STATED THAT THE ELECTRICAL SEAT WILL NOT STAY WHERE IT WAS SET. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE OCCASIONS AND THEY CANNOT FIX THE PROBLEM. HE STATED THAT A REPRESENTATIVE FROM THE MANUFACTURER ADVISED HIM TO PURCHASE A PILLOW TO CORRECT THE FAILURE AND THEY WOULD PAY FOR IT. THE FAILURE HAD BEEN ON GOING SINCE SEPTEMBER 2010 WHEN HE PURCHASED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 2,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK LACROSSE
    - BRIDGEWATER, MA

    AS I WAS DRIVING DOWN A MAIN ROUTE WITH HIGH TRAFFIC TRAVELLING APPROXIMATELY 35 MPH THE CAR FELT AS IF SOMEONE STEPPED ON THE BRAKES TWICE. THE CAR SLOWED DOWN ABRUPTLY ALMOST TO A STOP. I PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. I WAS 1/2 MILE FROM MY HOUSE SO I DECIDED TO PROCEED HOME. I STARTED UP THE CAR AND SLOWLY DROVE DOWN THE ROAD. WITHIN MINUTES THE BRAKES AUTOMATICALLY APPLIED THEMSELVES AGAIN SLOWING THE VEHICLE DRAMATICALLY. I PROCEEDED TO DRIVE TO MY GARAGE AND CALLED THE DEALERSHIP IN THE MORNING. THEY SENT A TOW TRUCK AND TOWED IT TO THE DEALERSHIP TO REPAIR WHERE IT HAS BEEN SINCE 12/23/10. THIS IS A MAJOR SAFETY PROBLEM. I WILL NEVER DRIVE THAT CAR AGAIN.

    Source: PORTABLE SAFETY COMPLAINT FORM