BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 BUICK RAINIER
    - BIGLERVILLE, PA

    INSTRUMENT CLUSTER GOING CRAZY. SPEEDOMETER READING 80 WHEN GOING 45 (I'M ESTIMATING OBVIOUSLY BECAUSE I HAVE NO IDEA EXACTLY HOW FAST), FUEL GAUGE WORKING WHEN IT WANTS TO. FEEL UNSAFE IN THIS VEHICLE. DEALER WILL NOT REPAIR FAULTY CLUSTER. ESTIMATED $600. WHEN I RESEARCH MANY GM VEHICLES HAVE BEEN RECALLED FOR THIS (STEPPER MOTORS) BUT NOT MY VEHICLE. FUNNY, WHEN THEY SOLD IT TO ME THEY TOLD ME IT WAS EXACTLY LIKE THE TAHOE. TAHOE HAS RECALL, WHY NOT MY BUICK RAINIER? *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - VERMILION , OH

    TL *THE CONTACT OWNS 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE HEATER WAS NON FUNCTIONAL AND ANTI-FREEZE WAS LEAKING OUT. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE MANIFOLD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1996 BUICK RIVIERA
    - MONTEREY, CA

    SEAT BELT FAILURE: THE SEAT BELT FASTENER(CLASP/HOOK) ON MY 1996 BUICK RIVIERA VIN # [XXX] HAS FAILED. INSERTION OF THE MALE END OF THE BELT INTO THE FEMALE FASTENER FAILS TO RESULT IN THE UNIT LOCKING. BUICK STATES THEY HAVE NO RECALL ON THIS ISSUE OR ANY RESPONSIBILITY TO REPAIR IT. THE REAR PASSENGER SEAT BELT (LEFT SIDE, I.E. BEHIND DRIVER) FAILS TO RETRACT THE BELT OR SNUG IT UP AFTER THE BELT IS FASTENED. THIS RESULTS IN MORE THAN A FOOT OF SLACK BELT AND THUS AFFORDS LITTLE PROTECTION TO A PASSENGER IN THE EVENT OF ACCIDENT. ALTHOUGH THERE IS A BUICK RECALL ON PRECISELY THIS PROBLEM FOR THIS MAKE AND MODEL CAR (GM 00023, DATED 15 NOVEMBER 2000, IN RESPONSE TO A 28 FEBRUARY 2000 NHTSA RECALL ORDER, NUMBER 00V057000) BUICK TELLS ME IT DOES NOT COVER MY VEHICLES VIN NUMBER AND IS ALSO NOT THEIR RESPONSIBILITY TO REPAIR. SINCE BOTH ISSUES CLEARLY INVOLVE SAFETY ISSUES, I THOUGHT THE NHTSA WOULD BE INTERESTED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK RAINIER
    - PARDEEVILLE, WI

    WHEN DRIVING ON SLICK/SNOWY CONDITIONS THE FRONT WHEELS DO NOT GOT INTO 4WHEEL DRIVE. BECAUSE OF THIS OUR SUV DID A 180 ON A CURVE WHILE TRAVELING 20 MPH. TOOK SUV IN FOR SERVICE AND HAD TRANSFER CASE AND REAR DIFF FLUIDS CHANGED OUT BUT TECH HEARD GRINDING NOISE IN FRONT DIFFS AND HAD TO TAKE TO DEALER TO FIND OUT CAMSHAFT AND SLEEVE NEED REPLACED. SUV ONLY HAS 64,000 MILES AND WE'VE OWNED FOR 2-1/2 YRS. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - CAMARILLO, CA

    TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE STEERING WHEEL EXHIBITED AN UNUSUAL CLICKING NOISE. IN ADDITION, WHEN APPLYING THE BRAKES THERE WAS A SLIGHT JERK FELT IN THE STEERING WHEEL AND BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT HE WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A SECOND OPINION WHERE THE TECHNICIAN STATED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK RENDEZVOUS
    - OSCEOLA , IN

    TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STARTED THE IGNITION AND THE TEMPERATURE GAUGE DISPLAYED A HOT LEVEL READING WITH THE ILLUMINATION OF THE COOLANT WARNING INDICATOR. THE ENGINE BEGAN TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE HEAD GASKET. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 96,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK CENTURY
    - WEST HARRISON, IN

    03 BUICK CENTURY HEADLAMPS GO OUT WHILE DRIVING SEEMS TO BE OCCURRING WITH HIGH BEAMS 'STILL EARLY IN DIAG HAVE NOT REPAIRED YET { GREAT CHRISTMAS GIFT }. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - ROBERTS, WI

    TL*THE CONTACT OWNS A 2008 BUICK ENCLAVE CXL (NA). BOTH THE DRIVER AND PASSENGER SEAT BELTS BECAME FRAIL ON THE SIDE. THE RETAINER THAT HELD THE SEAT BELT CUT THE SEAT BELT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS NOTHING WRONG AND WOULD NOT REPLACE IT. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 BUICK RAINIER
    - HOLLY, MI

    THE SPEEDOMETER ON MY 2004 BUICK RAINIER STOPS WORKING INTERMITTENTLY. THERE IS NO PATTERN AS TO WHEN THIS OCCURS, IT HAS HAPPENED IN ALL TYPES OF WEATHER AND ALL TEMPERATURES. SOMETIMES IT SAYS I'M GOING FASTER THAN I AM, SOMETIMES IT SAYS I'M GOING SLOWER. SOMETIMES IT STOPS WORKING ALL TOGETHER. I HAVE RESEARCHED AND THIS IS A COMMON PROBLEM WITH RAINIERS. I'M WONDERING WHY THIS HASN'T BEEN RECALLED? THE VEHICLE HAS ABOUT 100,000 MILES ON IT NOW, BUT THE SPEEDOMETER STOPPING HAS BEEN AN ISSUE FOR A FEW YEARS. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK LACROSSE
    - CHICAGO, IL

    TL*THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER FAILED. THE DEALER DISCONNECTED THE BATTERY AND REBOOTED THE COMPUTER WHICH WAS ONLY A TEMPORARY FIX. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS BEING HELD AND CHECKED FOR POSSIBLE ELECTRICAL PROBLEMS. THE CURRENT AND FAILURE MILEAGES WERE 2,558.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE