BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 BUICK RAINIER- IRVING, TX
TL*THE CONTACT OWNS A 2003 BUICK RAINIER. THE CONTACT STATED THAT THE SPEEDOMETER STOPPED FUNCTIONING. THE SPEEDOMETER WOULD INDICATE A SPEED OVER 100 MPH WHEN THE CONTACT MAY HAVE ONLY BEEN TRAVELING 50 MPH. THE DEALER STATED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000 AND THE CURRENT MILEAGE WAS 62,400.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK LESABRE- BATESVILLE, AR
THE DASHPAD ON MY 2002 BUICK LESABRE HAS PULLED LOOSE AT THE BASE AND IS BUNCHED UP IN FRONT OF THE STEERING WHEEL. I HAVE TRIED WITHOUT SUCCESS TO GLUE THE PAD BACK DOWN MYSELF BECAUSE OF THE ANGLE OF THE WINDSHIELD. I HAVE READ BLOG POSTS FROM SEVERAL 2000-2005 LESABRE OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM, SO I NOW REALIZE THAT THIS IS NOT THE ISOLATED PROBLEM I HAD THOUGHT IT WAS. I AM CONCERNED THAT IF THE DASHPAD CONTINUES TO PULL LOOSE, THE AIRBAG SENSORS COULD BE TRIGGERED AND CAUSE THE AIRBAGS TO INFLATE WHILE THE CAR IS BEING DRIVEN. MY WIFE DRIVES THIS CAR MOST OF THE TIME, AND SINCE SHE IS ONLY 5 FEET TALL, SHE MUST MOVE THE SEAT UP ALMOST AS FAR AS IT WILL GO. MY TEENAGE DAUGHTER RIDES IN THE FRONT PASSENGER SEAT WHEN MY WIFE TAKES HER TO SCHOOL. I AM CONCERNED FOR THEIR SAFETY SHOULD THE AIRBAGS ACCIDENTALLY DEPLOY DUE TO THE DASHPAD COMING LOOSE. *TR
Source: NHTSA WEB SITE -
2007 BUICK LACROSSE- TAMPA, FL
DRIVING A DISTANCE OF THREE MILES CAR STALLED FIVE TIMES. STARTED AGAIN EACH TIME DEALERSHIP SOLD ME A NEW BATTERY THREE DAYS LATER--ACCELERATION QUIT, GOING DOWN THE ROAD IN HEAVY TRAFFIC. I ENGAGED THE ACCELERATOR WITH NO RESPONSE. ABLE TO PULL OVER AND TURN OFF KEY AND THEN START AGAIN AND PROCEED. DEALERSHIP TOLD ME THAT THE COMPUTER SHOWED NO PROBLEM WITH THE CAR. TWO DAYS LATER THE CAR STALLED IN MY MOBILE HOME PARK, STARTED THEN STALLED AND WOULDN'T START. WHEN I TRIED TO START THE CAR IT WOULDN'T. THEN WHEN I TRIED TO START AGAIN AND RELEASED THE KEY, THE STARTER GRABBED THE KEY AND KEPT GRINDING MOMENTARILY. THEN WHEN I TRIED TO START IT THE STARTER CLICKED AS IF IT WERE GONE. I PARKED IT FOR THE NIGHT AND CALLED AAA IN THE MORNING. THE CAR STARTED RIGHT UP AND WAS DRIVEN ON TO THE TRUCK.. I WAS TOLD I NEEDED TWO PARTS A STARTER AND SOMETHING ELSE. THAT WAS ON MONDAY. IT'S THURSDAY NOW AND I'M WAITING FOR ANOTHER PART. I WAS TOLD THE DIMMER SWITCH HAD SHORTED OUT AND HAD BEEN AFFECTING THE WHOLE SYSTEM. IT IS NOW THURSDAY AFTERNOON AND MY PART HAS BEEN SNOWED IN . THERE IS NONE TO BER HAD IN THE WHOLE CITY OF TAMPA FLORIDA! I AM A SNOW BIRD AND AM THANKFUL I WASN'T ON THE ROAD TO MICHIGAN WHEN THIS HAPPENED. LOSING ACCELERATION AND/OR STALLING IN HEAVY TRAFFIC IS A VERY DANGEROUS SITUATION. BY THE WAY I DIDN'T TRUST THE CENTURY BUICK DEALERSHIP I HAD THE AAA GARAGE WORK ON IT THIS TIME. IT COST ME $300. THE FIRST TIME ) THE SECOND $0.BUT WITH NO RESULTS. NOW I'M IN IT FOR MORE THAT $400.00. MERRY CHRISTMAS. *LN
Source: NHTSA WEB SITE -
2005 BUICK PARK AVENUE- ALLEN PARK, MI
TL*THE CONTACT OWNS A 2005 BUICK PARK AVENUE. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THAT THE TIRES WERE UNDER INFLATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE WHEELS WERE COVERED WITH RUST WHERE THE CHROME CONTACTS THE SEAL ON THE TIRES, ALLOWING AIR TO LEAK. NO REPAIRS WERE PERFORMED ON THE VEHICLE BUT THE CONTACT HAD TO INFLATE THE TIRES VERY FREQUENTLY TO MAINTAIN PROPER AIR PRESSURE. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RENDEZVOUS- FAIRBORN, OH
2006 BUCK RENDEZVOUS WITH 55,212 MILES HAD FRONT WHEEL BEARINGS GO BAD. COST WAS OVER $300 EACH TO REPLACE THE FRONT BEARING ASSEMBLY. GM AND BUCK REFUSED TO COVER THE COST. *TR
Source: NHTSA WEB SITE -
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2005 BUICK LACROSSE- BOYNTON BEACH, FL
LOW BEAM HEADLIGHTS HAVE SPONTANEOUSLY FAILED ON SEVERAL OCCASIONS WHILE DRIVING. THE PROBLEM WASN'T FIRST NOTICED UNTIL LEAVING A WELL LIGHTED THOROUGHFARE ONTO AN UNLIGHTED SIDE STREET. HIGH BEAMS CONTINUED TO WORK, BUT LOW BEAMS COULD NOT BE TURNED BACK ON. THE NEXT DAY, LOW BEAMS SEEMED TO WORK WITHOUT ANY PROBLEM, BUT THEN WENT OFF UNEXPECTEDLY AGAIN FOR NO APPARENT REASON. HAD TO DRIVE HOME WITH HIGH BEAMS FOR THE DURATION OF THE TRIP. *TR
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- KUNKLETOWN, PA
VEHICLE WAS MAKING A RIGHT HAND TURN INTO A PARKING LOT AT APPROXIMATELY 15 MPH WHEN THE STEERING WHEEL JERKED TO THE RIGHT. THE RESULTING JERKING MOVEMENT/FEEDBACK RESULTED IN THE OPERATOR UNDER STEERING THE VEHICLE AND STRIKING A LARGE BOULDER ON THE SHOULDER OF THE PARKING LOT ENTRANCE. THE VEHICLE SUSTAINED MODERATE DAMAGE TO THE BUMPER, SKIRTING AND RIGHT FRONT FENDER. THIS VEHICLE HAD IT'S POWER STEERING RACK REPLACED LESS THAN 12 MONTHS PRIOR FOR THE SAME PERFORMANCE ISSUE. IN THE SUMMER OF 2010 GM REDESIGNED THE POWER STEERING RACKS FOR ALL LAMBDA PLATFORM VEHICLES (BUICK ENCLAVE, GMC ACADIA, SATURN OUTLOOK, AND CHEVY TRAVERSE) PRESUMABLY AS A RESULT OF COMPLAINTS LODGED BY CUSTOMERS DIRECTLY THROUGH DEALERS OR GENERAL MOTORS.
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 BUICK LESABRE- NORTH OLMSTED, OH
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE DRIVERS SIDE AND THE REAR PASSENGER WINDOWS HAVE FALLEN INTO THE DOOR AND SHE WAS UNABLE TO CLOSE THEM. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HER THAT SHE NEEDED TO REPLACE THE WINDOW REGULATORS. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE OCCURRED INTERMITTENTLY AND HAD CONTINUED TO OCCUR AFTER THE LAST REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK LUCERNE- GIBSONIA, PA
TL*THE CONTACT OWNS A 2008 BUICK LUCERNE CXL. THE CONTACT NOTICED THAT THE WINDSHIELD WASHER WAS INOPERABLE. THE DEALER WAS INFORMED AND ADVISED THE CONTACT TO LEAVE THE VEHICLE IN HIS GARAGE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,000. UPDATED 03/25/11*LJ UPDATED 05/03/11*LJ THE CONSUMER STATED THE WINDSHIELD WIPER FLUID FREEZES AND THERE IS NO WAY TO PREVENT IT. UPDATED 08/05/11 UPDATED 09/19/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 BUICK PARK AVENUE- BURKLEY, MA
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE SHE HEARD A LOUD POPPING NOISE, THEN SHE NOTICED SMOKE UNDERNEATH THE HOOD OF THE VEHICLE. THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE DEALER NOR THE MANUFACTURER WERE INFORMED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 129,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE