BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 BUICK LACROSSE
    - Edmonds, WA

    The contact owns a 2016 Buick LaCrosse. The contact stated that occasionally while driving at undisclosed speeds, the air bag warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the driver’s side air bag needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 BUICK ENCORE
    - Lodi, OH

    Dealership has been notified multiple times with no results or repairs given to customer

    Source: NHTSA WEB SITE
  • 2018 BUICK CASCADA
    - Dodgeville, WI

    The contact owns a 2018 Buick Cascada. The contact stated that while operating the vehicle, there was a whistling sound coming from the engine compartment, with the check engine warning light displayed. The vehicle was taken to the local dealer who diagnosed that the intake manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 BUICK ENCLAVE
    - Ashland, KY

    The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK LACROSSE
    - North Salt Lake, UT

    The contact owns a 2013 Buick LaCrosse. The contact stated while driving 65 MPH, the display screen failed to respond. No warning light was illuminated. The following day the contact adjusted the mirrors and attempted to start the vehicle, but the vehicle failed to start. The contact waited for several minutes, and the vehicle started. The vehicle was driven to an independent mechanic where it was diagnosed, that the knob on the driver's side view mirror and key immobilizer were causing the failure. A new battery was installed, and the radiator support was cleaned; however, the failure persisted. The vehicle was then taken to the dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 BUICK LACROSSE
    - Richland, WA

    Diagnostic trouble code P0442. Evaporative emission system leak detected indicated by check engine light on.

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCORE GX
    - Manteca , CA

    This is a new issue. Upon exiting my car last night. My car would not shift into park. Everytime I cycled the engine and shift to different gears then park. The car stated it need to be shifted into park still. Without it being in park The car could possibly roll down the hill. Also without it being able to be shifted into park. It continued to flash and keep lights and warning sign on. If not being able to shift into park. I could not leave my car until it recognized the car was in park. The car battery would have drained.

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCLAVE
    - Germantown, MD

    I am writing to bring to your attention a serious concern regarding General Motors (GM) and the incomplete recall of certain vehicles that pose significant safety risks to consumers. Specifically, I am referring to the recall announced on May 10, 2023, under Manufacturer Recall Number N232404980 and NHTSA Recall Number 23V334, affecting the 2014-2017 model year Buick Enclave, Chevrolet Traverse, and GMC Acadia. According to the recall notice, a defect related to motor vehicle safety exists in these vehicles due to a potential manufacturing defect in the front-driver airbag inflator. This defect may lead to inflator rupture during deployment, allowing metal fragments to enter the vehicle interior, which could result in severe injury or death to occupants. The safety risks associated with this defect are alarming, and it is unacceptable that GM has failed to provide a timely remedy for affected consumers. The recall status remains incomplete, leaving many vehicle owners, including myself, in a precarious situation regarding our safety. Additionally, my vehicle is financed through Wells Fargo, and unfortunately, my warranty has expired. This leaves me with no available remedies for a critical safety issue that GM should be addressing. I believe that GM has not fulfilled its obligations under applicable laws and regulations concerning vehicle safety recalls. As a consumer, I urge the NHTSA to take action to ensure that GM expedites the remedy process for this critical safety issue and holds them accountable for the potential risks posed to my minor children and provide a remedy to consumers.

    Source: NHTSA WEB SITE
  • 2024 BUICK ENVISTA
    - Whittier , CA

    On January 15, 2025, my front panel went completely blank (black screen) moments after driving off a parking lot. I pulled over, turned the car off to try to reset it, but didn’t work. Tried this 3-4 different times in different locations. I also had no exterior lights working. My main lights, brake and headlights were not functioning. This was very stressful and luckily it was still daylight, so I returned home immediately. I took a video of this incident for my records. Next day, the panel is working properly.

    Source: NHTSA WEB SITE
  • 2021 BUICK ENCORE GX
    - Clay , NY

    Went to install a car seat and the place to hook it to is so far Imbedded into the seat I would have to cut the seat to get to it. I need these car seats attached. I am not cutting the seats.

    Source: NHTSA WEB SITE