BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 BUICK LACROSSE
    - HOUSTON, TX

    DRIVING AT 45MPH, SMELLED SMOKE FROM WHAT APPEARED TO BE AN ELECTRICAL FIRE. APPROXIMATELY 1/2 MILE DRIVING TIME, THE ENGINE AND ALL POWER CUT OFF. GOT SOMEONE TO HELP PUSH THE CAR OFF ROAD WHEN ANOTHER PERSON NOTICE THERE WAS A FIRE COMING FROM UNDERNEATH THE ENGINE. FIRE DEPARTMENT WAS DISPATCHED BUT ENGINE WAS COMPLETELY ENGULFED BY THE TIME THEY GOT THERE TO PUT OUT THE FIRE. POLICE AND FIRE MARSHALL DETERMINED FIRE CAME FROM ELECTRICAL FUSE BOX INITIALLY. CAR WAS TOTALED BY INSURANCE. *TR

    Source: NHTSA WEB SITE
  • 2009 BUICK LUCERNE
    - BRICK, NJ

    TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THE REAR DOOR LOCKS WOULD NOT UNLOCK WHEN USING THE KEY FOB. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR ACTUATOR WOULD NEED TO BE REPLACED ON BOTH REAR DOORS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - JAMISON, PA

    LOSS POWER STEERING WHILE TURNING OFF HIGHWAY. HAD TO DRIVE IN MANUAL STEERING MODE. POWER STEERING CAME BACK BUT HAS REMAINED INTERMITTENT. STEERING FLUID IS FINE. DEALER STATED ISSUE RELATED TO PREVIOUS SEEN ISSUE WITH ENCLAVE STEERING REQUIRING GEAR REPLACEMENT AT 1500 COST. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - CALUMET CITY, IL

    THIS I HAVE FOUND OUT ONLINE IS A COMMON PROBLEM, WHEN I PURCHASED MY CAR I HAD A FEW WINDOWS SUDDENLY DROP ON ME & I FIGURED OUT THE WINDOW MOTORS IN 2 WERE BROKEN, HOWEVER WHEN THEY DROPPED I ALSO FOUND OUT ELECTRICAL SYSTEMS IN MY DOOR WERE DAMAGED FROM THE WINDOW MOTOR FAILURE, SO NOW ON MY DRIVER'S SIDE DOOR I HAVE NO MIRROR ADJUSTMENT, NO UNLOCK/LOCK BUTTON FOR SAFETY IN DANGEROUS AREAS I DRIVE, SOME WINDOWS (HAD ALL 4 MOTORS REPLACED AT THE SAME TIME) WORK & SOME DON'T FROM CERTAIN AREAS, I EVEN FOUND AFTER I USED MY RIGHT REAR WINDOW MOTOR, THE TRUNK POPPED OPEN! SO TO FIX THE PROBLEM I PERSONALLY HAD TO DISCONNECT THE NEW WINDOW MOTOR AS WELL AS THE TRUNK. ALSO FOR COMFORT IN HEAT MY HEATED SEAT DOESN'T WORK FROM MY DRIVER DOOR. MY CAR RUNS PERFECT BUT THIS SHOULDN'T HAVE HAPPENED. THIS SHOULD HAVE BEEN RECALLED FOR OWNERS LONG AGO FOR 2000-2005 BUICK LESABRES. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - HOWELL, MI

    WHEN I TRY TO TURN LEFT OR RIGHT AT A LOW SPEED, THE STEERING LOCKS UP. IF I STOP AND START AGAIN, THE STEERING WORKS CORRECTLY. THIS IS AN INTERMITTENT PROBLEM BUT IS QUITE SERIOUS AS IT COULD HAVE CAUSED ACCIDENTS TWO OF THE TIMES IT OCCURRED! *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - JEFFERSON CITY, MO

    SOMETIME BETWEEN 1998 AND 2008 THE BUICK LINE, AND ALMOST ALL OTHER LINES, ENLARGED THE SIZE OF THE COLUMNS SUPPORTING THE ROOF, MODIFIED THE FRONT SIDE WINDOWS TO ADD A SMALL TRIANGLE OF MATERIAL AT THE FRONT OF THE WINDOWS, AND RAISED THE HEIGHT OF THE SIDE MIRRORS AND RAISED THE HEIGHT OF THE "DASH" ABOVE THE INSTRUMENT CLUSTER. I AM IN EXCESS OF 6 FT TALL AND THIS HAD LITTLE IMPACT ON MY FIELD OF VISION. MY WIFE IS LESS THAN 5 FT AND AGE IS TAKING A TOLL ON BOTH OF US AND THIS HAS A SEVERE IMPACT ON HER FIELD OF VISION, EVEN WITH THE USE OF BOOSTER PILLOWS. THE CURRENT MODELS HAVE THE SAME DESIGN FLAW, EXCEPT FOR THE HONDA CIVIC AND THE FORD FUSION. I HAVE PERSONALLY "TESTED" THIS CONDITION BY LOCATING MYSELF AT AN INTERSECTION WHERE SEVERAL CRASHES, SOME FATAL, AND "SCROOCHING" DOWN AS BEST I COULD TO SIMULATE A 5 FT PERSON WITH THE SEAT AT ITS MAX HEIGHT, AND THERE IS A CRITICAL LOSS OF VISIBILITY, PARTICULARLY TO THE RIGHT. THERE WERE THREE CRASHES, ALL INVOLVED SENIORS, THAT WERE IN A COLLISION BECAUSE THEY PROCEEDING, AFTER STOPPING, TO CROSS THE INTERSECTION IN FRONT OF ONCOMING TRAFFIC. I HEARTILY SUPPORT YOUR PROPOSAL TO DEVELOP SOME TYPE OF RECOMMENDATIONS, OR "RATING", FOR VEHICLES THAT ARE THE MOST APPROPRIATE FOR SENIORS. THANK YOU. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - BRANDON, FL

    WHILE DRIVING WITH MY DAUGHTER, AND DOGS FROM THE VET; THE CAR BEGAN TO SLOW DOWN AND EVENTUALLY STOP. I TRIED TO RESTART AND VEHICLE TURN ON LIGHTS, AC, RADIO CAME ON HOWEVER WOULD NOT CRANK. PEDESTRIANS PUSHED ME OUT OF HARMS WAY AND INTO A PARKING LOT. TOWED TO DEALER IMMEDIATELY WITHOUT INSPECTION THEY SAID IT IS ENGINE FAILURE AND I WOULD BE RESPONSIBLE FOR OVER 7000 WORTH OF DAMAGE. THE CAR HAD A FULL WARRANTY AND EXTENDED WARRANTY WHICH JUST RECENTLY ENDED. I AM STILL MAKING PAYMENTS AND HAD THE VEHICLE LESS THAN 1 YEAR. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - BRANDON, FL

    TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AND FAILED TO RESTART AFTER IT WAS SHUT DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 82,040.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - CHICAGO, IL

    DRIVING ON HIGHWAY. WARNING LIGHT FOR STABILITRACK CAME ON, THEN ENGINE POWER REDUCED LIGHT. IN SECONDS NO POWER TO VEHICLE. COULD NOT ACCELERATE AT ALL AND VEHICLE SLOWED ON ITS OWN. EXTREMELY DANGEROUS IN TRAFFIC WHEN TRYING TO PULL OVER WITH NO POWER. MANUAL SAYS TURN OFF CAR WAIT 15 SECONDS TO CORRECT PROBLEM. ASSUMING YOU DON'T GET KILLED PULLING OVER FIRST, NICE IDEA. DOESN'T WORK. HAD TO STOP VEHICLE MORE THAN TEN TIMES ON WAY HOME DUE TO SAME PROBLEM. BROUGHT VEHICLE INTO DEALER. SAME PROBLEM PERSISTS. *TR

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - GENESEO, IL

    TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT HE HAD TO INCREASE THE AMOUNT OF EFFORT IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 84,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE