BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 BUICK ENCLAVE
    - GENESEO, IL

    WHILE WIFE WAS DRIVING HER BUICK ENCLAVE WITH THE KIDS THE POWER STEERING PUMP FAILED AND SHE NARROWLY AVERTED BEING IN AN ACCIDENT WHILE TRYING TO TURN ON AN INTERSECTION. SHE WAS UNABLE TO MANEUVER THE VEHICLE AFTER THE PUMP FAILED. VEHICLE WAS TAKEN TO THE DEALERSHIP AND IT WAS CONFIRMED THAT THE PUMP WAS INDEED BAD. THE DEALER ALSO STATED THAT THE NEED TO KEEP THE PUMP IN STOCK BECAUSE OF THE AMOUNT OF FAILURES THEY SEE ON THE BUICKS AND ALSO THE CHEVY TRAVERSE. A SEARCH ON THE INTERNET REVEALED HUNDREDS OF COMPLAINTS OF PEOPLE LOSING POWER STEERING ON THE CHEVYS AND BUICK MODELS WITH NOTHING BEING DONE BY GM TO REMEDY THE SITUATION. LOSING THE ABILITY TO STEER A VEHICLE WITHOUT ANY WARNING IS A FATALLY OR SERIOUS ACCIDENT WAITING TO HAPPEN(IF NOT ALREADY). SOMETHING NEEDS DONE TO HAVE THESE KNOWN FAULTY PARTS RECALLED OR A FIX IN PLACE. OTHER BUICK ENCLAVE OWNERS AS WELL AS THE DEALERSHIP HAVE STATED THAT REPLACING THE PUMP DOES NOT PERMANENTLY FIX THE PROBLEM BUT ONLY DELAYS THE PROBLEM UNTIL IT OCCURS AGAIN. HOPEFULLY MY WIFE AND KIDS WILL STAY OUT OF HARMS WAY WHEN IT HAPPENS AGAIN. PLEASE PRESS GM FOR A FIX TO THIS PROBLEM BEFORE SOMEONE IS INJURED. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK CENTURY
    - BROADALBIN, NY

    WHILE DRIVING AT NIGHT, THE HEADLIGHTS TURNED OFF BY THEMSELVES. THIS HAS HAPPENED 3 TIMES. WHEN HIGH/LOW BEAM SELECTOR WAS USED, LIGHTS RETURNED ON. SUSPECT FAULTY SWITCH?? *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - SAINT LOUIS, MO

    I HAVE SPENT THE ENTIRE SUMMER BEING STUCK AT DIFFERENT TIMES OF THE DAY AND NIGHT. I CAN GET IN MY CAR AND IT WILL NOT START. THE STARTING DISABLED/THEFT DETERRENT FEATURE POPS UP ON THE EIC. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FOR REPLACEMENT, KEY-FOB, KEYS, DOOR HANDLES, AND TRANSPONDER MODULE AND IT STILL IS CAUSING A PROBLEM. WHAT IS WRONG WITH THIS CAR!? *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - SOUTH SUTTON, NH

    MY WIFE, WITH 2 CHILDREN IN THE CAR AND ONE ON THE WAY, GOT STUCK IN A PARKING LOT, UNABLE TO TURN THE STEERING WHEEL. SHE WAS PINNED IN AND CALLED ME IN TEARS TO HELP. I DROVE DOWN TO THE STORE TO HELP HER EXPECTING SOMETHING SIMPLE BUT FOUND THAT I COULD BARELY TURN THE WHEEL. STEERING FLUID WAS FINE AND I WAS ABLE TO MUSCLE IT INTO A SPACE. THE NEXT DAY WE WENT BACK TO TRY AND MOVE THE CAR AND IT SEEMED FINE. I DROVE IT HOME BUT WHEN I TRIED TO TURN INTO MY ROAD I OVERSHOT THE TURN AND FOUND MYSELF SIDEWAYS ACROSS THE RD. HALFWAY PASSED THE INTERSECTION! THIS IS A DANGEROUS VEHICLE! I HAVE SINCE BEEN ONLINE AND FOUND MANY, MANY SIMILAR STORIES. THE DEALER THAT FIXED THIS SAID THAT THIS EFFECTS OTHER BUICK MODELS AS WELL AND INFORMED ME THAT THERE IS A CLASS ACTION SUIT FILED OVER THIS PROBLEM. THIS IS A $2200 REPAIR AND I'VE READ THAT IT JUST COMES BACK FOR SOME PEOPLE IN ANOTHER 20,000 MILES! PLEASE LOOK INTO THIS... ITS JUST A MATTER OF TIME BEFORE SOMEONE GETS HURT OR KILLED. *TR

    Source: NHTSA WEB SITE
  • 2000 BUICK LESABRE
    - RICHMOND, VA

    DASHBOARD PAD SEPARATED AND BUCKLED UP BLOCKING VIEW. THE SEPARATION IS INCREASING AND GROWING TOWARDS THE PASSENGER AIRBAG LOCATION. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - LOUISVILLE, KY

    BOUGHT USED IN 2004 WITH 45K MILES. IN 2006 I HAD TO HAVE THE WINDOW CONTROL REPLACED. IN 2009 AT 70K MILES I HAD TO HAVE MAIN GASKET ON ENGINE REPLACED (WAS TOLD BUICK KNEW OF PROBLEM BUT REFUSED RECALL) AND 2 HEADS REPLACED AS KEPT LOSING COOLANT & OVERHEATING. THE VERY NEXT YEAR THE BODY CONTROL MODULE WENT OUT & HAD TO BE REPLACED. THE ABS LIGHT HAS BEEN ON FOR YEARS & NO BODY, NOT EVEN THE DEALER WHO REPLACED THE CONTROL MODULE, CAN GET IT TO GO OUT. LAST YEAR THE FUEL GAUGE QUIT WORKING. THIS YEAR THE LEFT FRONT HUB HAS GONE BAD AT 170K SO I CAN'T SAY IT WASN'T DUE, BUT THE OVERHEATING GAUGE KEEPS GOING INTO THE RED & THE OVERHEAT LIGHT COMES. HAD IT CHECK AND THE THERMOSTAT IS WORKING FINE, I AM NOT LOSING COOLANT AND THE COOLANT IS GOOD, & THERE IS NO WATER IN MY OIL. I CAN'T DRIVE MORE THAN 2 MILES WITHOUT THE OVERHEATING LIGHT COMING ON & THE GAUGE GOING INTO THE RED. *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - MEDINA, OH

    THE LOW BEAMS ON THIS VEHICLE HAD BEEN FLICKERING ON AND OFF AT NIGHT FOR A FEW DAYS. THEN THE LOW BEAMS WOULD NOT COME ON AT ALL ON THE NIGHT OF DECEMBER 2, 2012, HIGH BEAMS WORKED BUT THE SMELL OF BURNING PLASTIC FILLED THE CAR AND I IMMEDIATELY SHUT OFF THE ENGINE. UPON INSPECTION I FOUND ONE OF THE RELAYS, PRESUMABLY THE LOW BEAM RELAY, BURNED AND MELTED INSIDE THE FUSE BLOCK CAUSING A SMALL FIRE INSIDE THE FUSE COMPARTMENT WHICH FORTUNATELY CONTAINED THE FIRE BUT DESTROYED THE ENTIRE FUSE PANEL (BLOCK). THIS APPEARS TO BE A WELL DOCUMENTED AND COMMON PROBLEM ON THE 2007 BUICK LACROSSE AND YET THERE IS NO RECALL. THIS IS A TOP TIER SAFETY CONCERN AS IT IS ONLY A MATTER OF TIME BEFORE THERE IS A FATALITY ASSOCIATED WITH THIS SAFETY ISSUE. I HAD THE CAR REPAIRED AT A BUICK DEALER FOR A TOTAL OF $616.15. THIS TYPE OF FAILURE SHOULD NOT HAPPEN ON A VEHICLE OF THIS AGE OR MILEAGE, YET I AM READING THAT I AM NOT THE ONLY PERSON TO EXPERIENCE THIS SAME EXACT ISSUE. I AM RESEARCHING ALL CLAIMS AND CONSIDERING A CLASS ACTION LAWSUIT TO HAVE THIS PROBLEM CORRECTED. I FEEL AS THOUGH GM OWES ME MY $616.15 BACK AND SHOULD CORRECT THIS ISSUE VIA A MASS VEHICLE RECALL. *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - SEAGOVILLE, TX

    TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE A STOP LIGHT, THE VEHICLE STALLED AND BLACK SMOKE EMITTED FROM THE HOOD AREA WITHOUT WARNING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FUSE BOX AND WIRES WERE SEVERELY BURNED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 86,000. UPDATED 1/29/14*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK RENDEZVOUS
    - BUCKEYE, AZ

    TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT SATED THAT WHILE THE VEHICLE WAS AT AN AUTHORIZED DEALER FOR INSPECTION, THE FUEL TANK WAS FOUND TO BE LEAKING GAS. THE FUEL TANK WAS REPLACED AND THE MANUFACTURER WAS CONTACTED, WHO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 07V349000 (FUEL SYSTEM, GASOLINE). THE FAILURE AND CURRENT MILEAGE WAS 129,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - KRUGERVILLE, TX

    WHEN I BOUGHT THIS CAR ON NOV. 1, 2013, THE DASHBOARD PAD WAS ALREADY BUCKLING. WHAT CAN BE DONE ABOUT THIS? THIS CAR ONLY HAS 30000 MILES ON IT. I AM CONCERNED ABOUT THE SAFETY OF ANYONE RIDING IN THE FRONT SEAT. *TR

    Source: NHTSA WEB SITE