BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 BUICK ENCLAVE- ANDOVER, MA
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE SITTING AT A COMPLETE STOP, SMOKE EMITTED INTO THE CABIN FROM UNDER THE HOOD. THE ENGINE COMPARTMENT THEN BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DISCOVERED THAT THE POWER STEERING COMPONENTS HAD FAILED AND ALLOWED FLUID TO LEAK ONTO THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- SEAGOVILLE, TX
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE LOW BEAM HEAD LIGHTS FAILED AS THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE CONTACT MENTIONED THAT SMOKE WAS ALSO EMITTING FROM THE ENGINE COMPARTMENT. THE CONTACT DISCOVERED THAT THE SMOKE HAD ORIGINATED FROM THE FUSE BOX, WHICH HAD CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BUT THE FIRE DEPARTMENT WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK REGAL- JACKSONVILLE, FL
2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED THE RADIO WOULD COME ON AND GO OFF BY ITSELF, THE SPEEDOMETER WAS ACTING IN AN ERRATIC AND THE VEHICLE WOULD STALL.
Source: CONSUMER LETTER -
2010 BUICK ENCLAVE- POWELL, OH
MY STEERING COMPLETELY STICKS WHEN TURNING EITHER LEFT OR RIGHT AT SLOW SPEEDS. I HAVE HEARD OTHER BUICK ENCLAVE OWNERS HAVING THE SAME ISSUE RIGHT AROUND 60,000 MILES AND AROUND THE MAKE/MODEL YEAR 2010. THERE ARE OVER 200 COMPLAINTS ON EDMUND'S BUICK ENCLAVE FORUM "POWER STEERING NOISE". IT IS FRIGHTENING BECAUSE IT DOESN'T ALLOW YOU TO PROPERLY MAKE THE TURN. I HAVE TAKEN IT INTO MY BUICK DEALERSHIP TO CONFIRM THE ISSUE AND THEY DID CONFIRM THAT THERE ARE ISSUES WITH THE STEERING PUMP. *TR
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- NORTH LITTLE ROCK , AR
THE DASH BOARD IS SEPERATING AT THE SEAMS ALL THE WAY TO THE AIR BAGS. IT MAY LEAD TO POSSIBLE AIR BAG DEPLOYEMENT ON PASSENGER SIDE. PLEASE FIX THIS COULD LEAD TO A VERY SERIOUS ACCIDENT I COMMUNTE ON A DAILY BASIS WITH MY TWO SON 6 AND 10. PLEASE DO A RECALL ON THIS VEHICLE SOMEONE COULD BE SERIOUS INJURED PLEASE HELP! *TR
Source: NHTSA WEB SITE -
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2006 BUICK LUCERNE- TUPELO, MS
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER'S SIDE TIRE BECAME DETACHED FROM THE VEHICLE UNEXPECTEDLY. THE VEHICLE HYDRO-PLANED THREE TIMES, SWERVED OFF THE ROAD AND THEN CRASHED INTO A TREE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE AIR BAGS FAILED TO DEPLOY WITH THE FORCE OF THE IMPACT. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO FACILITY TEMPORARILY. THE VEHICLE HAD BEEN PREVIOUSLY DIAGNOSED BY AN INDEPENDENT TIRE CENTER THAT THE ENTIRE FRAME WAS CORRODED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK ENCLAVE- WESTFIELD, WI
I TOOK MY CAR IN TO BE FIXED AGAIN. I NEEDED THE RUNNING LIGHTS AND A HESITATION IN THE CAR FIXED. SO THEY FIXED THE PROBLEMS, BUT WHEN THEY WENT TO TEST DRIVE IT THE POWER STEERING FAILED. NOW THE POWER STEERING NEEDS TO BE REPLACED. IT SEEMS THIS CAR IS NEEDS TO BE FIXED ALL THE TIME. I HAVE HAD A LOT OF CARS AND THIS IS THE MOST I HAVE EVER HAD PROBLEMS WITH A CAR. IT REALLY SCARES ME THAT THIS CAN BE FIXED BUT WILL MOST LIKELY FAIL AGAIN DUE TO THE PROBLEMS WITH GM'S STEERING. *TR
Source: NHTSA WEB SITE -
2012 BUICK VERANO- FERNANDINA BEACH, FL
THIS BUICK VERANO HAS CASCADING ELECTRICAL SYSTEM PROBLEMS. WHILE DRIVING AT HIGHWAY SPEED THE ENGINE STOPPED AND WOULD NOT RESTART. THIS LEFT MY WIFE WITH ONLY A FEW SECONDS TO STEER THE CAR TO THE SHOULDER. IT WAS A DANGEROUS SITUATION JUST PAST THE CREST OF A BRIDGE. THE CAR WAS TOWED TO THE DEALER AND WE WERE INFORMED THAT A FRAYED WIRE HAD SHORTED OUT AND BLEW A FUSE. TWO DAYS LATER THE CAR WAS "REPAIRED" AND DIED IN A SIMILAR FASHION. AFTER A WEEK'S CONSULTATION WITH GM WE WERE INFORMED THE CAR WAS "FIXED". THE SERVICE MANAGER STATED HE WOULD NOT WANT HIS WIFE TO DRIVE THIS CAR. SO WE WON'T EITHER. THIS FOLLOWED A REPAIR A MONTH BEFORE WHICH WAS CAUSED BY THE BATTERY BEING INSTALLED OVER A PORTION OF THE WIRING HARNESS. THESE PROBLEMS STARTED AT 11 MONTHS AND 11,237 MILES. STILL UNRESOLVED. *TR
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- WOODINVILLE, WA
TRANSMISSION FAILED WHILE DRIVING. DRIVING HOME, STOPPED AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN THE CAR WOULDN'T MOVE. ENGINE WAS ON AND WOULD REV, TRANSMISSION WAS IN DRIVE, BUT CAR DIDN'T GO. TURNED OFF CAR FOR A COUPLE MINUTES, TURNED BACK ON, CAR STARTED. TRIED TO DRIVE HOME, BUT AT ABOUT 20 MPH ALL POWER TO THE WHEELS FAILED AND WE COASTED TO A STOP. CAR HAD TO BE TOWED TO DEALER, $5000 REPAIR BILL, 10 MONTHS OUT OF WARRANTY. THE WORST PART WAS THAT THERE WAS NO WARNING ABOUT THE FAILURE. IT WAS GOING FINE, AND THEN SUDDENLY WE HAD NO POWER TO THE WHEELS. FORTUNATELY WE WERE GOING SLOWLY AND NO ONE WAS INJURED, BUT IF THIS HAPPENED AT FREEWAY SPEEDS IT COULD BE A MAJOR ACCIDENT. IN DOING SOME SEARCHING, IT SEEMS THAT MANY PEOPLE ARE HAVING THE EXACT SAME ISSUE IN CARS BUILT AROUND 2H 2007. BUICK NEEDS TO ADDRESS THIS BEFORE SOMEONE IS INJURED OR KILLED. *TR
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- DALLAS, GA
SINCE I PURCHASED THE CAR IN JUNE, 2012, THERE HAVE BEEN THREE (3) INCIDENTS WHERE THERE WAS A GRADUAL LOSS OF BATTERY CHARGE, THE VEHICLE WOULD NOT START, AND THE ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT COMES ON. THE MOST RECENT INCIDENT WAS THIS PAST SATURDAY, ON NOVEMBER 16, 2013. MY CAR IS ALSO EQUIPPED WITH E-ASSIST. I DO NOT KNOW IF THERE IS A PROBLEM WITH THE GENERATOR CONTROL MODULE, OR SIMILAR DEVICE. EACH TIME A CERTIFIED BUICK REPAIR SERVICE CLAIM THEY CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. THANKS GOD I HAVE ALWAYS BEEN IN A SAFE PLACE WHEN THIS HAS OCCURRED, AND SO FAR THERE HAS BEEN NO FIRE IN THE TRUNK OF MY CAR, WHICH I UNDERSTAND MIGHT OCCUR. THANKS FOR ALL OF YOUR ASSISTANCE IN REGARDS TO THIS URGENT MATTER. UPDATED 12/16/13
Source: NHTSA WEB SITE