BUICK Complaints

THE FRONT DOORS OF THE 2013 BUICK ENCLAVE HAVE RAZOR SHARP CORNERS THAT CAN CUT THE CALF OF YOUR LEG AS YOU EXIT THE VEHICLE. THE DOORS ARE DESIGNED WITH A SHARP CORNER THAT JUTES OUT ON ITS LOWER EDGE. AS A DRIVER, I HAVE BEEN CUT TWICE IN THE 6 MONTHS I HAVE OWNED THE VEHICLE, ONE TIME EVEN THROUGH A PAIR OF JEANS! OTHER MEMBERS OF THE FAMILY HAVE ALSO BEEN CUT. ALL CUTS DREW BLOOD. *TR

WATER PUMP FAILED, CAR OVERHEATED. STRANDED WIFE AND DAUGHTER 2 HOURS. PART FIXED UNDER RECALL GM CAMPAIGN 13079. NEVER NOTIFIED OF RECALL PRIOR TO INCIDENT. *TR

I PURCHASED THIS VEHICLE AND THE NEXT DAY THE FRONT SEAT BELTS BEGAN TO RATTLE, AND THERE IS AN AIR NOISE ON THE PASSENGER SIDE WINDOW. WE TOLD THE DEALERSHIP AND THEY SAID THEY WOULD HAVE TO HAVE THE CAR FOR SEVERAL DAYS. WE TOLD THEM WE WERE ON OUR WAY AND THAT WE WOULD JUST HAVE IT FIXED WHEN THE OIL REQUIRED CHANGING. WE FINALLY TOOK THE CAR INTO THE DEALERSHIP AND THE NEXT DAY WE WERE TOLD THE CAR WAS READY. WHEN WE WENT TO PICK UP THE CAR THEY SAID THAT THEY COULD NOT FIX THE SEAT BELTS NOR COULD THEY FIX THE AIR LEAK. THEY SAID IT WAS A DESIGNED FLAW. WE CALLED GMC AND THEY STATED THEY COULD NOT FIX IT AND THAT ALL VERANOS HAD THE SAME PROBLEM. *TR

WAS DRIVING AT NIGHT, VEHICLE LIGHTS WENT DIM, THEN OUT COMPLETELY. PULLED OVER TO SIDE OF ROAD. SMELLED FIRE, OPENED HOOD, SMOKE COMING FROM FUSE BLOCK / BOX UNDER HOOD. LOOKED AT FUSE BLOCK AND SEVERAL RELAYS WERE MELTED AND HAD MELTED A PORTION OF FUSE BLOCK. THERE ARE SEVERAL OTHER COMPLAINTS LIKE THIS POSTED ONLINE. *TR

COULD NOT STOP, BRAKE FLUID LOST, RUSTED REAR BRAKE LINES. DRIVERS SIDE WINDOW DOES NOT GO DOWN AND THEN STARTS WORKING DAY AFTER. FRONT BRAKE LINES ALSO RUSTED AND AM AFRAID I WILL HAVE ACCIDENT IF BRAKES FAIL AGAIN. ONLY REAR BRAKES WERE REPLACED. IT LOOKED LIKE BRAKE LINE HAD BEEN RUBBING ON BODY ,MAKING A HOLE IN RUSTED BRAKE LINE. *TR

WHEN STARTING FROM A STOP AND MOVING FORWARD THE POWER STEERING UNIT WOULD FAIL TO ENGAGE, THUS RENDERING THE VEHICLE EXTREMELY DIFFICULT TO STEER. ON SEVERAL INSTANCES I NEARLY HIT OTHER VEHICLES IN PARKING LOTS, AND ON ONE OCCASION I NEARLY HIT A PEDESTRIAN. THE BUICK DEALER ADVISED ME TO REPLACE THE ENTIRE POWER STEERING UNIT, WHICH I DID AT MY EXPENSE WITH 67000 MILES ON THE CAR. BUICK REFUSED TO ACCEPT RESPONSIBILITY EVEN THOUGH THE SERVICE TECHNICIAN SAID THAT THIS WAS NOT THE FIRST INSTANCE HE HAD SEEN OF THIS POWER STEERING UNIT FAILURE. INTERESTINGLY, I HAVE TALKED TO ONE PERSON WITH A GMC ARCADIA AND ANOTHER WITH A SATURN OUTLOOK WHO EXPERIENCED THE SAME PROBLEM IN THE SAME MILEAGE RANGE. THOSE TWO VEHICLES ARE IDENTICAL TO MY BUICK ENCLAVE. IT APPEARS TO ME THAT GENERAL MOTORS SHOULD ACCEPT RESPONSIBILITY FOR THIS PROBLEM AND ISSUE A VEHICLE RECALL.. *TR

THE VEHICLE IS UNRELIABLE, UNPREDICTABLE AND DANGEROUS TO DRIVE, SINCE YOU DO NOT HAVE ANY WARNING OR KNOW WHEN AND WHERE THE ENGINE WILL DIE. THE ENGINE DIED WHILE DRIVING 60 MPH ON A TWO LANE HIGHWAY, LEAVING ONLY A FEW SECONDS TO STEER ONTO THE SHOULDER. THE CAR WOULD NOT RESTART. THIS WAS FOLLOWING AN EARLIER ELECTRICAL SYSTEM PROBLEM FOUR WEEKS BEFORE IN WHICH MULTIPLE WARNING LIGHTS STAYED ON AFTER STARTING THE ENGINE AND THE TRANSMISSION WOULD NOT GO INTO GEAR (WE WERE TOLD THIS WAS CAUSED BY THE BATTERY BEING INSTALLED OVER A PORTION OF THE WIRING HARNESS AND EVENTUALLY CUTTING THE WIRES). THIS WAS REPAIRED BY REPLACING SEVERAL COMPUTER MODULES AND PORTIONS OF THE WRING HARNESS. THE EARLIER REPAIR, WAS DOUBLE CHECKED BY ANOTHER BUICK DEALERSHIP AND WE WERE ASSURED THAT THE VEHICLE WAS FULLY REPAIRED AND SAFE TO DRIVE. THE 60 MPH FAILURE WAS ATTRIBUTED TO A CHAFED WIRE SHORTING OUT AND BLOWING A FUSE. THE DAY FOLLOWING THE LATEST REPAIR THE ENGINE DIED AGAIN, WHILE DRIVING 45 MPH. THE CAR WOULD NOT RESTART. BEFORE BEGINNING THE NEXT REPAIR, THE ELECTRICAL SYSTEM DRAINED THE BATTERY OVERNIGHT. WE WERE TOLD TWO DAYS AGO, THAT A NEW MAIN COMPUTER AND FOUR COILS WERE REPLACED. WE HAVE BEEN TOLD SINCE THEN, THAT THE CAR WAS READY TO BE PICKED UP IN THE MORNING AND THEN CALLED THE NEXT DAY AND WAS TOLD MORE TEST WERE REQUIRED. IT IS NOW 7 DAYS LATER, AND GM ENGINEERS AND THE DEALER ARE STILL TRYING TO DIAGNOSE THE ROOT CAUSE AND FIND A SOLUTION. WE HAVE BEEN TOLD REPEATEDLY THAT THIS IS THE FIRST AUTO OF ITS KIND, WITH THIS PROBLEM FOR A BUICK VERANO. DAY 28/18, DEALER CALLED THIS MORNING AND TOLD US THEY HAVE NOW FOUND A GROUND FAULT IN THE WIRING HARNESS. THE SERVICE MANAGER TOLD US HE WOULD WANT HIS WIFE TO DRIVE THIS CAR. WE DON'T DRIVE IT EITHER. *JB ..UPDATED 12/17/13 *BF

I AM THE OWNER OF A 2002 RENDEZVOUS, MY NAME IS, I WENT AN GOT A OIL CHANGE A FEW MOS BACK & FOUND OUT I HAD A LEAK AT MY FUEL FILL NECK/FUEL TANK. I DID RESEARCH & FOUND OUT THAT FROM 2002-2007 THERE WAS A PROBLEM WITH THESE PARTS WITH MY MAKE. THERE WAS A SPECIAL SERVICE COVERAGE EXTENDED ON THIS. HTTP://WWW.FAQS.ORG/CAR/BUICK-RENDEZVOUS-2002/FUEL-SYSTEM/ I CONTACTED CUSTOMER RELATIONS REP [XXX] (EXT [XXX]) SERVICE REQUEST #[XXX], I WAS TOLD ME THAT MY COVERAGE ENDED 2/2012 (UNKNOWN TO ME) BUT THAT HE WOULD MANAGE TO HELP ME GET IT REPAIRED AFTER I WENT TO A CERTIFIED BUICK REPAIR SHOP TO GET A DIAGNOSTIC. IF IT IS INDEED THE ISSUE THEN IT WOULD BE COVERED SINCE I WASNT TOO FAR PAST THE EXTENSION DATE (EVEN WITH MY MAKE AND MILEAGE 130,000) HE ASSURED ME HE WOULD HELP GETTING IT REPAIRED WHETHER IT WAS DISCOUNT SRVC OR FULLY COVERED. I DID GO AND GET IT DIAGNOSED "CHECKED & VERIFIED CONCERN FOUND FUEL LEAK AT FILL NECK TO FUEL TANK" SO I HELD TIGHT WITH NO WORRIES. UNTIL RECEIVED A CALL YESTERDAY FROM BUICK CUSTOMER RELATIONS STATING IF I WANT ANY REPAIRS I WILL BE NEEDING TO PAY THE FULL SERVICE PRICE 1188.74 FOR THE FUEL TANK AND $300 FOR THE EVAPORATION TO BODY CONNECTOR THAT COINCIDES WITH THE FUEL TANK. I TRIED EXPLAINING EVERYTHING BUT IN HER THERE WAS NO BUDGE..I AM THE FATHER OF A 2 & 4YR OLD AND BABY ON THE WAY WHOM RIDE IN OUR ONLY MEANS OF TRANSPORTATION WITH A LEAKING FUEL TANK...IN TOTAL DISARRAY. I AM IN SURE NEED OF OTHER OPTIONS BECAUSE WE ARE LITERALLY AFRAID TO DRIVE, BUT IT IS A MUST TO PROVIDE FOR MY FAMILY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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

I BEEN HAVING PROBLEM WITH MY 2000 BUICK REGAL SHORTLY AFTER IT WAS BOUGHT I BEEN TAKING IT THE DEALER'S AND PAYING A LOT OF MONEY FOR EVERYTHING NEEDED I HAVE OUT OVER 9000 DOLLARS INTO THE S HR I RECENTLY NOTICE THAT IT IS A CAR THAT HAS BEEN RECALLED AFTER CAREFULLY READING SOME OF THE PROBLEM EXPLAINED WHAT IS GOING ON AND WHY AM HAVING SO MANY PROBLEM HAD I KNOWN THEN I WOULDN'T BE OUT OF SO MUCH MONEY OVER THE YEARS I HAD ALL THE PROBLEMS LISTED ON THE RECALL LISTCOOLING ENGINE STEERING KNUCKLE IS HAPPENING NOW AM HAVING TO REPLACEMENT OF STEERING PART I'VE HAD TWO ACCIDENT NOT KNOWING IF ANY ONE OF THE PROBLEMS CAUSED I AM NOW AFRAID TO DRIVE MY CAR I HAVEBTEC. *TR