BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 BUICK ENCLAVE- SUWANEE, GA
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TURN SIGNALS FAILED TO EMIT A CLICKING NOISE WHEN ENGAGED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THE RADIO AND INSTRUMENT PANEL WERE REPLACED AT DIFFERENT TIMES. THE FAILURE PERSISTED AFTER EACH REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RAINIER- FLORAL CITY, FL
TL* THE CONTACT OWNS A 2006 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR CONDITIONER FAILED TO OPERATE. ADDITIONALLY, THE TRANSMISSION EMITTED A LOUD WHINING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BLOWER MOTOR RESISTER WAS REPLACED. THE FAILURE RECURRED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED FOR MOST RECENT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- WILLIAMSTOWN, WV
LOSS OF POWER STEERING AT LOW SPEEDS. OCCURS WHEN TURNING FROM STOP SIGNS/SIGNALS, TURNING INTO PARKING SPACES, AND OTHER LOW SPEED DRIVING. MY 2008 ENCLAVE IS AT THE DEALERSHIP TODAY FOR REPAIRS. THEY SAY IT MAY NEED NOT ONLY A NEW POWER STEERING PUMP, BUT THAT THE ENTIRE RACK AND PINION STEERING SYSTEM MAY NEED REPLACED. THE SERVICE DEPT. STATES THAT THERE IS NOT ENOUGH PRESSURE AT LOW SPEEDS FOR THE POWER STEERING TO KICK IN. THIS IS EXTREMELY DANGEROUS IN INTERSECTIONS. ALMOST TRADED IT IN LAST WEEK TO AVOID ALL OF THE COSTLY REPAIRS, BUT CAN'T FIND ANOTHER VEHICLE THAT SUITS MY NEEDS AS WELL AS THIS ONE (I'VE OWNED IT FOR 4 YEARS, AND AM SPOILED). HOWEVER, THIS PROBLEM SEEMS TO BE ONE THAT GM IS FULLY AWARE OF AND SHOULD RECALL SINCE IT IS OBVIOUSLY A COMMON ISSUE WITH THIS MODEL YEAR. ALTHOUGH THE CAR IS ALMOST PAID OFF, I DON'T HAVE $3500 LAYING AROUND AND AM HAVING TO REFINANCE THE VEHICLE TO PAY FOR THE HIGH COST OF REPAIRS TO THE POWER STEERING SYSTEM. *TR
Source: NHTSA WEB SITE -
2005 BUICK RENDEZVOUS- LAS VEGAS, NV
I WAS DRIVING DOWN EASTERN AND STEWART IN LAS VEGAS NV WHEN THE CAR STALLED AND WOULD NOT START AGAIN WHILE TRYING TO COAST INTO A 7-11 PARKING LOT HIT A WALL AND CAR REAR ENDED ME . I REPLACED THE FUEL PUMP, ECV AND THE VEHICLE WORKED FINE THERE WAS GAS LEAKING FROM THE ECV NOW I CANT GET THE CAR TO START AT ALL I BELIEVE IT HAS TO DO WITH THE ELECTRONIC IGNITION SYSTEM. *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- LAFAYETTE , LA
I BROUGHT MY CAR INTO THE DEALERSHIP IN LATE 2012 FOR A SOUND THAT IT WAS MAKING WHEN I TURNED MY STEERING WHEEL. THEY TOLD ME IT WAS "AN AIR BUBBLE IN THE POWER STEERING LINE" THE SOUND NEVER WENT AWAY AND ONLY GOT WORSE- I BROUGHT IT BACK INTO THE SHOP THIS WEEK- 11/13/13- NOT THE DEALERSHIP- AND I AM NOT BEING TOLD THAT MY POWER STEERING IS GOING OUT AND IT HAS BEEN LEAKING FLUID AND DAMAGED MY RACK AND PINION. CLEARLY THERE ARE NUMEROUS OTHER CUSTOMERS WITH THIS SAME ISSUE AND PEOPLE HAVE HAD THEIR POWER STEERING FAIL ON THEM WHILE DRIVING- THIS IS A HUGE SAFETY ISSUE AND IN MY OPINION DUE TO THE RATE OF OCCURRENCE SHOULD BE ADDRESSED BY THE MANUFACTURER. *TR
Source: NHTSA WEB SITE -
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2007 BUICK LUCERNE- OMAHA, NE
MY AIR BAG LIGHT NOW REMAINS ON. THE MECHANIC HAS INDICATED THAT DUE TO DIFFERENT DRIVERS USING THE CAR AND CHANGING THE POSITION OF THE SEAT THE CONNECTION HAS BEEN SEVERED. PER THE MECHANIC , BUICK IS REPAIRING THE CARS FOR ONLY THOSE PEOPLE THAT HAVE LESS THAN 36,000 MILES. HOW CAN THEY NOT REPAIR FOR ME? WE HAVE 3 DRIVERS IN THE FAMILY AND ARE NOT THE SAME IN HEIGHT. ON PAGE 76 OF THE OWNERS MANUAL IT INDICATES THAT THE CAR HAS A SENSOR TO DETERMINE WHERE THE DRIVER IS SITTING. I WOULD EXPECT THE CAR TO NOT "WEAR" OUT IN SENSING AND SEVER THE CONNECTION. CAN YOU ASSIST WITH THIS? MY VEHICLE HAS 98572 MILES. *TR
Source: NHTSA WEB SITE -
2011 BUICK ENCLAVE- WESLEY CHAPEL, FL
DRIVING OFF OF A HIGHWAY. SUDDEN ENGINE SEIZE STEERING LOCK AND ZERO POWER. CAR ROLLED TO A COMPLETE STOP. LUCKILY WE WERE IN A TURNING LANE AND WERE ABLE TO ROLL INTO A SAFE WAITING AREA. NO ONE IN THE VEHICLE WERE INJURED BODILY YET THE MENTAL ANGUISH AND FEAR WAS UNBEARABLE. HAD THIS HAPPENED ON THE HIGHWAY FIVE MINUTES EARLIER , WITH THE HEAVY TRAFFIC, I AM SURE THERE WOULD HAVE BEEN MUCH MORE SERIOUS OUTCOME. THE CAR HAS SINCE BEEN SERVICED. REPLACED WERE A BROKEN ENGINE BELT., AND BAD TENSIONER. WHAT I DON'T UNDERSTAND IS HOW A 3 YEAR OLD CAR COULD FAIL SO TERRIBLY. I AM NOW PETRIFIED TO DRIVE MY ENCLAVE FOR FEAR OF OTHER FAULTY PARTS. SERVICE WAS PERFORMED AT FERMAN GMC ON NOVEMBER 11, 2013 IN LUTZ FLORIDA. THIS WAS THEIR FIRST ENCOUNTER WITH SUCH A PROBLEM. VERY SCARY EXPERIENCE FOR ALL INVOLVED. EVERY TIME I SEE A BUCK I RECALL THAT NIGHT IN MY MIND. I STILL HAVE NOT DRIVEN THE CAR SINCE IT HAS BEEN REPAIRED AND HOME. NOT SURE I CAN EVER TRUST THIS BRAND AGAIN. I WAS TOLD A FAULTY TENSIONER CAUSED THE ENGINE BELT TO SNAP. HORRIBLE. *TR
Source: NHTSA WEB SITE -
2013 BUICK VERANO- WEEHAWKEN, NJ
TL* THE CONTACT OWNS A 2013 BUICK VERANO EQUIPPED WITH CONTINENTAL PROCONTACT TIRES, SIZE: 235/45/R18. THE CONTACT STATED THAT WHILE STOPPED, THE FRONT PASSENGER'S SIDE TIRE BEGAN LOOSING AIR. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REPLACEMENT OF THE TIRE. AFTER THE TIRE WAS REPLACED THE FRONT DRIVER'S SIDE TIRE AND REAR DRIVER AND PASSENGER'S SIDE TIRES ALSO BLEW. THE CONTACT STATED ALL FOUR TIRES WERE REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF BOTH THE TIRE AND VEHICLE WAS 1,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- MARTENSDALE, IA
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THE SUNROOF TUBE FAILED CAUSING WATER TO PENETRATE INTO THE VEHICLE FROM THE SUNROOF, THE SUN VISOR AND THE WINDSHIELD. THE DRIVERS SIDE CARPET AND FLOOR HAD WATER DAMAGE. THE MANUFACTURER STATED THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURERS SPECIAL WARRANTY FOR THE SUNROOF TUBE DRAINING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 77,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- OTTAWA, IL
HAD WARNING IN THE DIC. WARNING WAS SERVICE AIR BAG. I HAD A BULLETIN THAT SAID VEHICLES MAY EXHIBIT WEAR WHICH COULD LEAD TO CORROSION IN THE CONNECTOR TERMINAL PINS AT THE CONNECTION BETWEEN THE BODY MAIN WIRING HARNESS AND THE FRONT DRIVER AND PASSENGER SIDE IMPACT AIR BAG. BROUGHT VEHICLE IN TO BILL WALSH GM SUPERSTORE AND THEY FOUND ANOTHER DEFECTIVE PART - THEY REPLACED PASSENGER SEAT PRESENCE MODULE AT A COST TO ME OF $400.00. WANTING TO KNOW IF THERE ARE OTHERS WHO HAVE BEEN SOLD A CAR THAT HAD DEFECTIVE AIR BAGS. I BOUGHT THIS VEHICLE NEW AND IT HAS NEVER BEEN IN AN ACCIDENT, HOWEVER THE AIR BAGS BECAME DEFECTIVE OVER TIME. *TR
Source: NHTSA WEB SITE