BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2000 BUICK CENTURY
    - RUSSELL SPRINGS, KY

    BRAKE LINES THAT RUN FROM MASTER CYLINDER TO REAR BRAKES RUSTED THROUGH. FUEL LINES ALSO SHOW EXTENSIVE RUST DAMAGE. I HAD TO REPLACE BRAKE LINES ON REAR OF THIS CAR TWO YEARS AGO FOR THIS SAME PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - COMFORT, TX

    I RECENTLY BOUGHT A USED 2011 BUICK LACROSSE CXL. I LIKE THE CAR A LOT BUT AFTER A FEW TRIPS I NOTICED THAT MY NECK AND HEAD POSITION WAS CONSTANTLY BEING PUSHED FORWARD MAKING ME MORE AND MORE UNCOMFORTABLE. I ALSO NOTICED THAT THE HEADREST IS SO LARGE THAT IT IS DIFFICULT TO SEE BEHIND ME ESPECIALLY TO THE LEFT FOR ONCOMING TRAFFIC OR OBSTACLES. I UNDERSTAND THAT THE MANUFACTURERS WERE REQUIRED BY NHTSA TO MAKE THE HEADRESTS TOO FAR FORWARD AND TOO LARGE FOR "SAFETY" REASONS. IF SO, YOU HAVE SUCCEEDED IN MAKING MY TIME BEHIND THE WHEEL BOTH UNCOMFORTABLE AND LESS SAFE BECAUSE MY NECK IS CONSTANTLY BEING PUSHED FORWARD AND I CAN'T SEE BEHIND ME VERY WELL. I DOUBT THAT YOU WILL RESPOND OR, MORE UNLIKELY, MAKE CHANGES TO IMPROVE THIS PROBLEM BUT I HAVE TO DO SOMETHING TO EXPRESS MY OUTRAGE AT WHAT YOU HAVE DONE. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - FORT WHITE, FL

    THIS CAR HAS A WHINNING NOISE COMING FROM THE STEERING COLUMN THAT GETS LOUDER THE MORE DRIVE IT. I HAVE CONTACTED THE BUICK CARE DEPT AND THEY INDICATED IT IS A KNOWN PROBLEM BUT THEY WILL NOT FIX IT. THEY HAD ME TAKE MY CAR TO THE BUICK PLACE WHERE I PURCHASED THE VEHICLE AND THEY COME UP WITH ABOUT 1900.00 TO FIX THIS AND SAY THAT IT IS A KNOWN PROBLEM WITH THE BUICK STEERING THAT SOME HOUSING IS TOO CLOSE TO THE STEERING COLUMN AND IT CREATES THE NOISE AND STEERING PROBLEMS AND THAT BUICK AND EVERYONE ELSE IS AWARE OF IT AND THAT THEY SHOULD ISSUE A RECALL BUT DO NOT. IN ADDITION I HAVE ENGINE STALLING PROBLEMS WHERE THERE IS LACK OF POWER UPON SUDDEN ACCELERATION. THIS HAPPENS FREQUENTLY. *TR

    Source: NHTSA WEB SITE
  • 2003 BUICK LESABRE
    - FREMONT, CA

    FOR THE PAST SEVERAL MONTHS, I HAVE HAD A PROBLEM WITH A FAULTY WITH THE GAS CAP. THE ALERT I RECEIVE ON THE CAR STATES THAT THE GAS CAP IS LOOSE, THEN THE ENGINE LIGHT GOES ON. I HAVE HAD THIS ISSUE THOROUGHLY CHECKED OUT BY MY MECHANIC AND HE IS STUMPED AS TO HOW TO FIX THIS. WE HAVE REPLACED THE GAS CAP SEVERAL TIMES, HE HAS PERFORMED NUMEROUS CHECKS TO SEE IF THERE IS A LEAK IN THE GAS TANK OR FUEL LINES, ALL TO NO AVAIL. HE CANNOT DETECT A LEAK. I HAVE SPENT OVER $1000 TRYING TO FIX THIS PROBLEM. THE PROBLEM REMAINS UNFIXED AND WITH THE ENGINE LIGHT AND FAULT ACTIVE, THIS VEHICLE DOES NOT PASS STATE SMOG. *TR

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - MOORESVILLE, NC

    I OWN A 2009 BUICK ENCLAVE THAT STARTED EXPERIENCING INTERMITTENT STEERING LOCK-UP ISSUES AT APPROXIMATELY 55,000 MILES. THE STEERING WOULD INTERMITTENTLY 'LOCK-UP' ESPECIALLY AT SPEEDS BELOW 35 MPH WITHOUT WARNING, THE PROBLEM BECAME MUCH WORSE OVER TIME. WE FREQUENTLY TRAVEL TO THE NC MOUNTAINS WHERE THERE ARE MANY 2 LANE CURVY ROADS GOING UP/DOWN THE MOUNTAINS, THE PROBLEM WAS ESPECIALLY NOTICEABLE WHEN TRAVELING IN THE NC MOUNTAINS. A VEHICLE HAVING THE STEERING 'LOCK-UP' IS A DEFINITE SAFETY ISSUE. I HAD THE VEHICLE REPAIRED BY THE DEALERSHIP WHEN IT REACHED 68,295 MILES FOR $2186.50 DUE TO SAFETY CONCERNS OF HARMING ONE OF MY CHILDREN OR WIFE SHOULD A WRECK OCCUR DUE TO NOT BEING ABLE TO STEER THE VEHICLE. THE REPAIRS CONSISTED OF REPLACING THE DEFECTIVE 'STEERING GEAR' AS WELL AS THE POWER STEERING PUMP DUE TO METAL SHAVINGS FROM THE DISINTEGRATING STEERING GEAR GETTING INTO THE POWER STEERING PUMP. IN SEARCHING ENCVLAVEFORUM.NET MANY USERS COMPLAINED OF THE SAME ISSUE WITH VEHICLES IN THE LAMBDA FAMILY (ENCLAVE, TRAVERSE, ACADIA). A RECALL SHOULD BE ISSUED FOR THIS DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - TALLAHASSEE, FL

    WHEN DRIVING SLOW USUALLY IN PARKING LOTS OR A U-TURN, THE POWER STEERING FAILS AND BECOMES VERY DIFFICULT TO TURN VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK LESABRE
    - MORRISON, CO

    SPEEDOMETER IS INACCURATE AND VERY SPORADIC. SPEEDOMETER NEEDLE GETS STUCK ON ANY NUMBER WHEN VEHICLE IS COMPLETELY STOPPED AND/OR TURNED OFF. MOST OF THE TIME HAVE TO GUESS HOW FAST OR SLOW THE VEHICLE IS ACTUALLY GOING. THIS IS A SAFETY HAZARD. AFTER READING ABOUT THE SAME TYPE OF COMPLAINTS FROM OTHER CONSUMERS, I THINK IT'S ABOUT TIME GM FIXES THIS PROBLEM BY INITIATING A FORMAL RECALL. MY GRANDPARENTS SWORE BY BUICK AND GM VEHICLES. I ABSOLUTELY HAVE MY DOUBTS NOW. IF PROBLEM IS NEVER RECALLED, I WILL NEVER PURCHASE A BUICK OR ANY OTHER GM VEHICLE IN THE FUTURE. IT IS NOT RIGHT FOR THIS TO BE IGNORED WITH AS MANY COMMON COMPLAINTS THAT ARE FILED. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - PARKER , CO

    LOSS OF POWER STEERING. POWER STEERING PUMP WAS REPLACED AT APPROX. 9000 MILES FOR A FAILURE THEN UNDER GM WARRANTY. CAR NOW HAS 62500 AND DEALER ADVISES PUMP IS BAD AGAIN. WILL NOT COVER REPLACEMENT EVEN THOUGH IT HAS ALREADY BEEN REPLACED ONCE. THIS APPEARS TO BE A KNOWN SAFETY DEFECT BUT GM IS NOT ISSUING A RECALL AND THE REPLACEMENT PUMPS ARE NO BETTER THAN THE ORIGINALS. THANK YOU FOR YOUR RESEARCH ON THE ISSUE AND HOLDING GM ACCOUNTABLE FOR THE SAFETY ISSUE THAT MANY ARE EXPERIENCING. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - FISHERVILLE, KY

    TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE RACK AND PINION WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000 .

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - MARYSVILLE, MI

    ATTEMPTED TO MAKE A RIGHT HAND TURN FROM A SHOPPING MALL DRIVEWAY INTO ONCOMING TRAFFIC. THE STEERING SYSTEM FAILED AND WOULD NOT ALLOW THE DRIVER TO TURN THE STEERING WHEEL. POWER TO THE SYSTEM RETURNED WITHIN 5-10 SECONDS, BUT THE VEHICLE WAS NARROWLY AVOIDED BY CARS TRAVELING THE ROADWAY BEING ENTERED. *TR

    Source: NHTSA WEB SITE