BUICK Complaints

REAR BRAKE LINE BROKE BECAUSE OF RUST. PEDAL WENT TO THE FLOOR THEN LOST ALL BRAKE FLUID FOR REAR BRAKES AFTER A COUPLE STOPS. *TR

CAR MADE A WHIRRING SOUND WHEN TURNING. TOOK IT TO THE DEALERSHIP AND THEY SAID THAT I NEED RACK AND PINION REPLACED. THERE WAS A TSB FOR FLUID LEAK FROM STEERING GEAR LINE CONNECTION WHICH I DID NOT KNOW ABOUT - THEREFORE MY POWER STEERING FLUID WAS ALMOST EMPTY. I AM A SENIOR CITIZEN AND THINK I SHOULD HAVE BEEN CONTACTED ABOUT THE TSB. THIS IS A SAFETY ISSUE IF IT AFFECTS THE STEERING AND I BELIEVE THE DEALERSHIP SHOULD BE RESPONSIBLE. ALSO WHEN I WAS AT THE DEALERSHIP ON MONDAY ANOTHER MAN WAS TOLD HE NEEDED TO HAVE RACK AND PINION REPLACED ON HIS BUICK - ISN'T THAT CURIOUS. *TR

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH ANOTHER VEHICLE UNEXPECTEDLY CRASHED INTO THE FRONT END OF THE VEHICLE. THE VEHICLE SWERVED AND CRASHED INTO THE GUARD RAIL. THE DRIVER SUSTAINED BRUISES. A POLICE REPORT WAS FILED. THERE WERE TWO OTHER VEHICLES INVOLVED AND ONE OF THE DRIVER'S SUFFERED FROM AN UNKNOWN INJURY. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND REPAIRED. THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. THERE WAS ALSO DAMAGE TO THE FRONT SUB FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,449.

2013 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE REAR VIEW CAMERA PROBLEMS. *SMD THE CONSUMER STATED WHEN THE VEHICLE WAS PUT IN REVERSE, THE IMAGE ON THE NAVIGATOR SCREEN WAS SUPPOSED TO SHOW A YELLOW GUIDELINE TO ASSIST IN ORIENTING THE VEHICLE WHEN IT WAS BEING BACKED UP. THE GUIDELINES WERE A CRITICAL FEATURE OF THE REAR VIEW CAMERA. THE VEHICLE WAS MISSING THOSE GUIDELINES. THE CONSUMER CONTACTED THE LOCAL AND NATIONAL GM REPRESENTATIVES AND THEY REFUSED TO CORRECT THE SAFETY PROBLEM. A FULLY FUNCTIONAL REAR VIEW CAMERA IS A SAFETY NECESSITY WITH THE VEHICLE, SINCE IT HAS A VERY SMALL NARROW BACK WINDOW. COMPOUNDING THE PROBLEM WAS THE UNRELIABILITY OF THE NAVIGATION SCREEN. THE CONSUMER HAD TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE NAVIGATION SYSTEM FIXED TO FUNCTION PROPERLY. WHEN THE NAVIGATION SYSTEM WENT BLANK, THE REAR VIEW CAMERA DID NOT WORK.

WITH VEHICLE IN DRIVE AND THE BRAKE APPLIED, THE VEHICLE CREEPS FORWARD AND ADDITION BRAKE PRESSURE NEED TO BE APPLIED. THIS CONTINUES UNTIL THE BRAKE PEDAL IS TO THE FLOOR. THE VEHICLE NO LONGER CREPT FORWARD WHEN THE PEDAL WAS TO THE FLOOR. *TR

VEHICLE TURNS OFF WHEN GOING IN REVERSE. VEHICLE ALSO MAKES WEIRD SPUTTERING NOISE WHEN STARTED. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR BRAND NEW IN 2011 BUT DEALERS CAN NEVER REPLICATE THE PROBLEMS! *TR

TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED AS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS BUT THEY COULD NOT DETERMINE THE CAUSE OF THE STALLING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWN A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WOULD FLICKER ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,500 AND THE CURRENT MILEAGE WAS 115,001.

POWER STEERING HAS AN AWFUL GRINDING/WHINING NOISE AND CAR GETS HARD TO STEER. THIS IS A KNOWN ISSUE FROM GM AND THEY EXPECT THE CUSTOMER TO PAY FOR THE REPAIRS. 2000 MILES OVER THEIR WARRANTY. THEY ALSO STATE MY RACK AND PINION NEEDS REPLACED, WHICH IS ANOTHER KNOWN ISSUE. NOT COVERED UNDER THE DRIVE TRAIN WARRANTY IS ABSURD. WHEN WILL THE CUSTOMER BENEFIT? THEY GET BAILED OUT AND THIS IS HOW THEY REPAY US. INVESTIGATE THESE ISSUE. 52,000 MILES AND I'VE BEEN IN THE SHOP 6 TIMES. POWER STEERING, AIR BAGS, SEAT BELT ISSUES, WATER PUMP, SHEERED FRAME BOLT, DEAD BATTERY. THE CAR IS 3 YEARS OLD FOR GOODNESS SAKE PLEASE INVESTIGATE THESE REPEATED ISSUES!! *TR

2006 BUICK LUCERNE . CONSUMER WRITES IN REGARDS TO A RUSTED GAS LINE ON VEHICLE. *SMD THE CONSUMER STATED A COUPLE OF WEEKS AGO, HE NOTICED A PETROLEUM ORDER AND NO SIGN OF LEAKING EVIDENCE ON THE GROUND UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY ADVISED HIM NOT DRIVE THE CAR, DUE TO A FUEL LEAK WHICH WAS CAUSED BY RUSTED FUEL AND EVAP LINES.