BUICK Complaints

THE VEHICLE (2009 BUICK ENCLAVE) WAS BEING SERVICED AT A GM DEALER FOR INVESTIGATION OF A NOISE WE HAVE HEARD WHILE DRIVING THE CAR. THE MECHANICS DETERMINED THAT THE NOISE WAS DUE TO THE STEERING MECHANISM WHICH WAS BEGINNING TO FAIL AND NEEDED TO BE REPLACED TO AVOID POTENTIAL LOSS OF STEERING. *TR

A CREAKING SOUND WAS NOTICED USUALLY WHEN TURNING THE STEERING WHEEL OR IN A CONSTANT STATE TURN MOSTLY AT SPEEDS BELOW 40 MPH. CAR WAS TAKEN TO A GM (BUICK ) DEALER GARAGE AND IT WAS DIAGNOSED AS THE RACK AND PINION. DEALER RECOMMENDED REPLACING THE RACK AND PINION, TIE RODS, POWER STEERING PUMP AND HOSE AND ALSO RECOMMENDED REPLACING THE STRUTS. I TOOK THE CAR TO A GARAGE THAT DOES MD STATE INSPECTIONS TO HAVE THE CAR INSPECTED AND THEY QUICKLY FOUND THE ISSUE....THE FRONT STABILIZER BAR WAS FATIGUE CRACKED COMPLETELY THROUGH AT THE ATTACH POINT ON ONE END AND ONLY THE BOLT WAS HOLDING IT TOGETHER. THE STABILIZER BAR WAS REPLACED AND THE NOISE WENT AWAY. IF I HAD TAKEN THE GM DEALER'S ADVICE I WOULD HAVE SPENT AT LEAST $1,850 AND STILL HAD THE PROBLEM. THE MECH. AT THE INSPECTION STATION SAYS THAT THIS IS A CHRONIC PROBLEM WITH CERTAIN GM MAKES/MODELS. *TR

WHEN I PARK MY 2004 BUICK RAINIER IN MY GARAGE THERE IS A STRONG SMELL OF GASOLINE WHICH IS GETTING WORSE OVER TIME. I WENT ON THE INTERNET TO RESEARCH AND ULTIMATELY FOUND THAT THE 2004 GM ENVOY (SISTER VEHICLE) HAD A RECALL DUE TO A SIMILAR ISSUE AND THAT GM CONFIRMED IN 2008 THAT THE 2004 BUICK RAINIER FUEL LINE CAN RUST AND CAUSE THIS CONDITION. ALTHOUGH I UNDERSTAND GM EXTENDED THE WARRANTY TO 10 YEARS AND 120,000 MILES THERE WAS NO NOTICE TO CONSUMERS THAT I AM AWARE OF. MY TRUCK IS 9 YEARS OLD BUT HAS 128,000 MILES. I WILL GO TO THE DEALER THIS WEEK TO SEE IF THEY CAN HELP. HISTORICALLY THE DEALER HAS BEEN LESS THAN HELPFUL WITH PROBLEMS AS I DID NOT PURCHASE THE VEHICLE FROM THEM. BEING UNEMPLOYED I WOULD RATHER FIX MY TRUCK AT THIS TIME AS A NEW CAR IS NOT A REASONABLE SOLUTION. ANY SUGGESTIONS YOU CAN OFFER TO HELP ME WOULD BE APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT UPON INSPECTION, ALL FOUR WHEELS WERE FOUND TO HAVE BEEN LOSING AIR DUE TO CORROSION. IN ADDITION, THE LOW TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT ALL FOUR WHEELS HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 65,000. UPDATED 11/19/13*LJ

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, SHE MANUALLY LOCKED THE PASSENGER AND THE REAR DOORS. WHEN THE CONTACT RETURNED TO THE VEHICLE, THE DOORS WERE UNLOCKED. THE VEHICLE WAS TAKEN TO TAKEN TO THE DEALER FOR DIAGNOSIS. THE CONTACT WAS ADVISED THAT THE LATCH LOCK ASSEMBLIES WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 56000.

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS FOUND THAT THERE WAS A SEVERE OIL LEAK DUE TO THE FAILURE OF THE PAN GASKET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 15,000. UPDATED 11/19/13*LJ

CAR IS RELUCTANT TO MOVE AT LOW SPEEDS (25/30 MPH). GEAR MOVES VERY RELUCTANTLY INTO HIGHER GEAR. HEAR LOUD CLUTTERING NOISES FROM GEAR BOX, METALS GRINDING AGAINST EACH OTHER. THIS CAUSES SLOWING THE TRAFFIC AND FEEL AS IF SOMEONE WILL HIT ME FROM BEHIND. FEEL UNSAFE TO DRIVE. SAFETY ISSUE. *TR

THE PASSENGER SIDE AIRBAG SENSOR FAILS REPEATEDLY (AIRBAG WARNING LIGHT COMES ON AND PASSENGER AIRBAG INDICATOR SWITCHES TO OFF) WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT AND SEAT BELT IS SECURED. IT BEGAN HAPPENING ON RARE OCCASIONS, BUT HAS PROGRESSED TO EVERY TIME I HAVE A PASSENGER IN THE VEHICLE. IT USUALLY PERSISTS FOR ABOUT 20 MILES OR SO, AND THEN REVERTS BACK TO NORMAL. THE DEALER INVESTIGATED AND SAID THE REPLACEMENT PART WAS WELL OVER $1,000 AND THAT DID NOT INCLUDE THE LABOR. IT SEEMS THIS IS A FAIRLY COMMON ISSUE WITH THIS MAKE OF VEHICLE, AND WITH THE EXORBITANT COST OF A REPLACEMENT PART, GM NEED TO MAKE SOME ACCOMMODATIONS FOR THE OWNERS OF AFFECTED VEHICLES TO HAVE THE REPAIRS DONE AT A REASONABLE COST. *TR

WITH THE NEW PUSH BUTTON START-STOP THERE IS NO SAFETY SHUT OFF. MY WIFE BECAME DISTRACTED AND FORGOT TO PRESS THE BUTTON AND LOCKED THE CAR. WHEN SHE RETURNED FROM HER EVENT THE CAR WAS STILL RUNNING.THIS HAS HAPPENED TO HER TWICE NOW. THE REMOTE START HAS A RUN TIME OF ONLY 10 MINUTES. WHY CAN'T THE CAR HAVE THE SAME SAFETY FACTOR. IF IT HAD BEEN PARKED IN MY INTEGRAL GARAGE UNDER MY BEDROOM I COULD HAVE BEEN DEAD FROM CARBON MONOXIDE POISONING. HOW MANY SENIOR CITIZENS DO WE HAVE TO KILL BECAUSE OF THE AUTOMAKERS LACK OF FORESIGHT BY NOT INCLUDING THIS SAFETY FEATURE. *TR

TL* THE CONTACT OWNS A 2005 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO EXHIBIT HESITATION AND A SEVERE VIBRATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MOTOR MOUNT AND GASKET WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. ...UPDATED 12-24-13 *BF THE LOWER INTAKE GASKET WAS FAULTY AND LEAKING OIL AND COOLANT. THE TECHNICIAN ALSO FOUND THE PLASTIC UPPER INTAKE PLENUM WARPED AND LEAKING COOLANT INTO THE LOWER INTAKE MANIFOLD CAUSING THE ENGINE TO MISFIRE. UPDATED 12/31/13