BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 BUICK LACROSSE- CHICAGO, IL
I HAVE HAD PROBLEMS WITH MY LOW BEAM HEADLAMPS FOR A COUPLE OF DAYS NOW NOT TURNING ON AT NIGHT OR THEY BEGIN TO FLICKER ON AND OFF CAUSING ME TO DRIVE WITH MY HIGH BEAMS ON.. BUT TODAY I SMELLED AN ELECTRICAL FIRE AS I PARKED AND EXITED MY CAR AND SAW SMOKE COMING FROM UNDER THE HOOD AND IT TURNS OUT THE RELAY FOR THE HEADLAMPS WAS BURNING AND MELTED. I REMOVED IT BUT IT CAUSED DAMAGE TO THE OTHER RELAYS NEXT TO THIS ONE AND MELTED THE ACTUAL FUSE CENTER. I HAVEN'T CHECKED FOR POSSIBLE DAMAGE TO OTHER COMPONENTS OF MY CAR YET BUT I WILL IN THE MORNING... THIS LOOKS TO BE A COMMON PROBLEM WITH THIS MAKE OF VEHICLE AND STILL NO RECALL HAS BEEN MADE.. *TR
Source: NHTSA WEB SITE -
2009 BUICK LACROSSE- CHICAGO, IL
I HAVE ONLY HAD THIS CAR 5 MONTHS AND I BOUGHT IT AT 55K MILES. WHILE DRIVING ON THE HIGHWAY AT ABOUT 11:00PM ON A RAINY NIGHT I WAS STOPPED BY A STATE TROOPER WHO SAID MY HEADLIGHTS SHUT OFF WHILE DRIVING. THE GOOD PART IS- THE TROOPER ACTUALLY SAW MY HEADLIGHTS WERE ORIGINALLY ON BUT HE STATED THAT AS I APPROACHED HIM "THEY JUST WENT OFF". HE PULLED ME OVER JUST TO MAKE SURE I WAS OK, BUT HE SAID THIS IS A SAFETY ISSUE AND I COULD CAUSE A COLLISION WHILE DRIVING WITHOUT HEADLIGHTS. FUNNY THING IS, THE HIGH BEAM LIGHTS WORKED JUST FINE, BUT THE LOW BEAM -REGULAR HEADLIGHTS WOULD NOT COME ON AT ALL. THEN, IRONICALLY, WHILE HE WAS RUNNING MY DRIVERS LICENSE,MY HEADLIGHTS POPPED BACK ON. THIS IS VERY SCARY. THIS INCIDENT HAS HAPPENED TO ME MULTIPLE TIMES WHILE DRIVING THIS CAR AT NIGHT, AND MOST RECENTLY ON A CLEAR SUMMER NIGHT, I WAS ON A HIGHWAY WHICH HAD NO STREET LAMPS AND ONCE AGAIN, THE LOW BEAM HEADLAMPS COMPLETELY SHUT OFF, LUCKILY I WAS ABLE TO NOTICE IT SINCE I WAS THE ONLY CAR ON THE HIGHWAY AND THAT WAS MY ONLY LIGHT, SO I IMMEDIATELY CUT MY HIGH BEAM LIGHTS ON, BUT AGAIN, THIS IS A VERY DANGEROUS PROBLEM. THE BRIGHT LAMPS WORKED PROPERLY, BUT MY REGULAR HEADLAMPS WOULD NOT CUT ON AT ALL. I PULLED INTO A GAS STATION AND AFTER ABOUT 20-30 MINUTES, THE HEADLIGHTS EVENTUALLY TURNED BACK ON WITHOUT ME DOING ANYTHING. AS OF TODAY, I AM AFRAID TO DRIVE THIS CAR AT NIGHT UNLESS I HAVE THE HIGH BEAM LIGHTS ON BECAUSE I NEVER KNOW WHEN THEY ARE GOING TO CUT OFF. THE PROBLEM IS I DISTRACT OTHER DRIVERS WITH MY HIGH BEAM HEADLIGHTS SO IT CAUSES ANOTHER SAFETY ISSUE. I HAVE GOOGLED THIS ISSUE AND FOUND THAT MANY OTHER PEOPLE HAVE THE SAME ISSUE WITH THEIR BUICK LACROSSE, I AM CONCERNED ABOUT WHETHER BUICK HAS LOOKED INTO THIS ISSUE. *TR
Source: NHTSA WEB SITE -
2011 BUICK REGAL- FAYETTEVILLE, NC
WHILE TRAVELING 55 MILES PER HOUR ON THE HIGH WAY THE CAR SHUT OFF CAUSING ME TO FORCE THE WHEEL ON THE ROAD. I REPORTED THIS AND WAS GIVEN RENTAL CARS FOR THE NOISES AND BELTS TO BE EXAMINED. THE NOISE SUBSIDED A FEW WEEKS ONLY TO RETURN WHEN DRIVING ABOUT 45 MILES PER HOUR AND THE CAR CUT OFF AGAIN. THIS TIME IN TRAFFIC MARCH 2013. THE THIRD TIME WAS IN APRIL 2013 . THE LAST TIME WAS JUNE 16, 2013. IT HAS BEEN IN THE SHOP OVER 45 DAYS. NOTHING WAS TOLD TO ME WAS WRONG. THEN WHY IS IT SHUTTING OFF WHILE IM DRIVING? *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- ANDERSON, SC
AT LOW SPEED THE STEERING WILL NOT FUNCTION CORRECTLY. I WAS GOING THRU PARKING GARAGE AND AS I TURNED THE STEERING WOULD NOT RESPOND. THIS IS NOW OCCURRING AT LOW SPEEDS AND STEERING LOCKS UP.IT IS OK AT ABOVE 10MPH. *TR
Source: NHTSA WEB SITE -
2006 BUICK LACROSSE- TAUNTON, MA
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE RELAY SWITCH BURNED OUT THE PANEL BOX. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 121,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 BUICK LACROSSE- WATERFORD, OH
AIR BAG LIGHT WILL ILLUMINATE PERIODICALLY WHEN THE PASSENGER SEAT IS OCCUPIED BY AN ADULT 125 LBS AND MORE WHO IS WEARING A SEAT BELT. IT RESETS WITH THE RESTART OF THE CAR OR SOMETIMES WILL JUST RESET ITSELF DURING THE TRAVEL. *TR
Source: NHTSA WEB SITE -
2003 BUICK RENDEZVOUS- RICHMOND, IN
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, SHE SMELLED GASOLINE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE GAS TANK, SENDING UNIT AND THE FUEL LINES WERE REPLACED. UPDATED 09/26/13
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK RAINIER- MENTOR, OH
THREE YEARS AGO THE FUEL SENSOR ON MY BUICK RAINER FAILED. GM HAS ISSUED A BULLETIN ON THE REPAIR THAT COVERS 50% OF THE COST. I VIEW THIS AS AN ACKNOWLEDGEMENT FROM GM THAT THERE IS AN ISSUE WITH THE SENSOR. I TOOK THE VEHICLE TO A BUICK DEALER AND THEY INFORMED ME THAT THE OUT OF POCKET EXPENSE TO REPAIR THIS ITEM IS AROUND $200. AFTER NUMEROUS CALLS TO CUSTOMER SERVICE I GAVE UP ON TRYING TO GET GM TO COVER 100% OF THE COST. AFTER TALKING TO YOUR OFFICE I UNDERSTAND THAT THE ENGINEERS ARE STILL LOOKING INTO THIS ISSUE. DO YOU KNOW WHEN THIS WILL BE RESOLVED? *TR
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- MARION, MA
OWNER PUT NEW GOODYEAR ASSURANCE TIRES ON THE VEHICLE ON 12/31/10 AT A GOODYEAR DEALERSHIP. IN SPRING 2013 ALL FOUR TIRES STARTED LOSING AIR, AND THE LOW TIRE PRESSURE LIGHT ON THE DASH ILLUMINATED. THE OWNER BROUGHT THE CAR BACK TO THE GOODYEAR DEALER, WHO STATED THAT THE TIRES ARE FINE, BUT THAT THE OEM CHROME WHEELS ARE DEGRADING, CAUSING SMALL GAPS FOR THE AIR TO LEAK OUT. NOW IN SUMMER 2013 THE AIR LEAKS OUT SO QUICKLY THAT THE LOW TIRE PRESSURE LIGHTS COME ON IN LESS THAN ONE WEEK AFTER A COMPLETE REFILLING. THE GOODYEAR DEALER STATES THAT THE ONLY WAY TO FIX THIS PROBLEM WILL BE TO REPLACE THE WHEELS. *TR
Source: NHTSA WEB SITE -
2004 BUICK RAINIER- DECATUR, IL
THIS IS MY SECOND COMPLAINT RISING FROM THE SAME ISSUE, I OWN TWO 2004 BUICK RAINIER'S AND THEY BOTH HAVE HAD AN ISSUE WITH THE LOW BEAM HEADLAMP BULB AND CONNECTOR BEING MELTED DUE TO POOR CONNECTION. THIS IS A COSTLY REPAIR SINCE THE GM PARTS CATALOG DOES NOT LIST A REPLACEMENT CONNECTOR, THEY WOULD RATHER SELL THE ENTIRE HEADLAMP ASSEMBLY. THE FIRST COMPLAINT OCCURRED ON MY OTHER RAINIER NOW THIS ONE. NO HEADLAMP IS A SAFETY CONCERN, AND DUE TO THE WIRING OVERHEATING AND MELTING COULD BE A POTENTIAL FIRE HAZARD.*TR
Source: NHTSA WEB SITE