BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 BUICK ENCLAVE
    - MICHIGAN CITY, IN

    FIRST NOTICED PROBLEM 5 MONTHS AFTER PURCHASE IN OCTOBER 2012. TURNING INTO PARKING LOT, LEFT OR RIGHT AT A STOP LIGHT, STEERING WHEEL LOCKS UP. STEERING RACK REPLACED AND PROBLEM IS STILL NOT FIXED. NOTHING KICKING OUT CODE WITH DIAGNOSTICS AND FLUIDS ARE FINE. *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - CLEARWATER, FL

    THE "BLIND SPOTS" ON THIS VEHICLE ARE OUTRAGEOUS. THE FRONT SEAT HEAD RESTRAINT ARE SO BIG IT IS NOT POSSIBLE TO LOOK OUT THE DRIVERS SIDE REAR WINDOW WHEN BACKING UP. I WOULD REMOVE THE HEADRESTS TO MAKE THE CAR SAFER FOR OTHERS ( THE ONES YOU CAN'T SEE), BUT THEY CANNOT BE REMOVED. THE DECK LID IS SO HIGH THAT THE REAR VIEW MIRROR SHOWS ONLY ONE HALF OF THE OUTSIDE - THE REST OF THE MIRROR SHOWS THE INTERIOR OF THE CAR. THE PILLAR BETWEEN THE REAR SIDE WINDOWS AND THE BACK WINDOW IS SO WIDE THIS ALSO OBSCURES THE VIEW WHEN BACKING UP. THE VEHICLE IS GREAT WHEN GOING FORWARD, IT IS A MARVEL OF TECHNOLOGY. THIS IS ALL SPOILT WHEN DESIGNERS TAKE PREFERENCE OVER COMMON SENSE. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK CENTURY
    - DODGEVILLE, WI

    THE GAS GAUGE IS NOT ACCURATE EVEN THROUGH IT SAYS NO FUEL IT STILL HAS PLENTY IN THE TANK. THE CAR REVERSE UP AND GOES ON ITS OWN WITHOUT USING THE GAS PEDAL AND WHEN YOU PUT THE BRAKES ON IT SHUTTERS. THE WINDOWS DON'T WORK VERY WELL ANYMORE. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - MUSKEGO, WI

    AIRBAG READINESS LIGHT ON INSTRUMENT PANEL CAME ON WHICH INDICATES THE AIRBAG'S ELECTRICAL SYSTEM IS MALFUNCTIONING. TOOK AUTO TO GM DEALER (CHEVROLET) AND WAS TOLD THAT THE PASSENGER SYSTEM MODULE NEEDS TO BE REPLACED AND COST WOULD BE $1,000. LACROSSE IS 2008 MODEL YEAR WITH ONLY 48,600 MILES. OVER THE LAST YEAR, THE AIRBAG READINESS LIGHT WOULD COME ON PERIODICALLY BUT WOULD GO OFF AFTER AUTO WAS RESTARTED. NOTED ON THE INTERNET THAT SOME OTHER 2008 LACROSSE OWNERS HAVE HAD SIMILAR COMPLAINTS ABOUT THE AIRBAG MODULE AND COST OF REPLACEMENT. BELIEVE THIS IS A DEFECTIVE PART THAT SHOULD BE REPLACED BY GM WITHOUT CHARGE. I HAVE HAD CARS WITH AIRBAGS FOR OVER 20 YEARS WITHOUT ANY TYPE OF ISSUE SUCH AS THIS. *TR

    Source: NHTSA WEB SITE
  • 2006 BUICK LUCERNE
    - TOLEDO, OH

    BACK DOOR WILL NOT OPEN INSIDE OR OUT SIDE JUST STOPPED WORKING !!!SOME ONE COULD GET STUCK IN THE BACK BECAUSE DOOR WILL NOT OPEN SAFETY ISSUE !!!!!!!! I WAS TOLD GM WAS TOLD ABOUT THIS PROBLEM AND HAD NO RECALL BECAUSE IM NOT THE ONLY PERSON THIS HAS HAPPENED TOO !!!! THIS IS NOT FAIR ITS A SAFETY ISSUE THAT SHOULD OF BEEN FIXED WITH A RECALL !!!! *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - STILLWATER, MN

    STEERING RACK SYSTEM HAD TO BE REPLACED DUE TO STEERING ISSUES WHILE DRIVING. WHEN WE TOOK IT IN TO THE DEALER WE WERE TOLD THAT IT NEEDED TO BE REPLACED AS IT WASN'T SAFE TO DRIVE IN THAT CONDITION. WE WERE TOLD THAT THE STEERING COULD FAIL OR LOCKUP. *TR

    Source: NHTSA WEB SITE
  • 1997 BUICK REGAL
    - MILWAUKEE, WI

    TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ENGINE WARNING INDICATOR ILLUMINATED. THE ENGINE BEGAN TO OVERHEAT AND EMITTED SMOKE. IN ADDITION, THE ENGINE PLUGS IGNITED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO LOCATE THE PROBLEM. THERE WERE TWO RECALLS UNDER NHTSA CAMPAIGN ID NUMBERS 09V116000 (ENGINE AND ENGINE COOLING) AND 08V118000 (ENGINE AND ENGINE COOLING) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 09/05/13*LJ THE HEAD GASKETS AND COILS FAILED. UPDATED 09/05/13

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LUCERNE
    - LEES SUMMIT, MO

    I WAS STOPPED WITH ENGINE RUNNING AND AIR CONDITIONER FAN ON HIGH. I TURNED THE WIPERS ON TO CLEAN WINDSHIELD. IMMEDIATELY I WAS OVERCOME WITH EXTREME BURNING IN MY EYES I COULD NOT OPEN THEM. I REACHED FOR DOOR HANDLE AND GOT OUT. I WAS IN A PANIC, HAVING NO IDEA WHAT HAPPENED. I ASKED 2 PEOPLE FOR HELP,THE SECOND PERSON CAME TO MY CAR AND WE SEARCHED CAR FOR SOMETHING BURNING AND FOUND NOTHING. I WAS AFRAID TO GET BACK INTO MY CAR.I HAVE NEVER EXPERIENCED A BURNING IN MY EYES AS THIS. I FELT HELPLESS BECAUSE NO ONE WITNESSED THIS FREAK INCIDENT. FINALLY I USED WET PAPER TOWELS AND COVERED ALL THE AC VENTS AND DROVE HOME IN FEAR THAT IT WAS GOING TO HAPPEN AGAIN. THERE IS NO DOUBT WHAT SO EVER IF I WAS DRIVING WHEN THIS HAPPENED I WOULD OF CRASHED. I COULD NOT SEE. WHEN TUBING BROKE THE FLUID LANDED ON A HOT ENGINE PAET AND THE WATER EVAPORATED AND THE METHANOL VAPORS CAME THROUGH THE AC VENTS DIRECTLY INTO MY FACE. THE BUICK DEALER DIDN'T MENTION OR DISCUSS THIS PLASTIC TUBING BE REPLACED. HE JUST PUT A PIECE OF RUBBER TO HOLD THE ENDS OF BROKEN PLASTIC TUBING. IM VERY UNCOMFORTABLE USING WIPERS NOW BECAUSE AS I MENTIONED IF IT WERE TO HAPPEN WHILE DRIVING I MIGHT AS WELL BE BLIND. I WANT TO KNOW IF THE TUBING IS NOT SUPPOSE TO EVER BREAK AND MORE SO, WHY DID IT COME THROUGH THE AC VENTS THAT WAS ON HIGH.? *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - PALMYRA, VA

    NIGHT HIGHWAY DRIVING THE LOW BEAM HEADLIGHTS SUDDENLY GO OUT. BAD. HIGH BEAMS ARE OK. FOG LIGHTS ARE OK FORTUNATELY SO I COULD DRIVE HOME SAFELY. TURN SIGNALS NORMAL. ONLY THE LOW BEAM HEADLIGHTS APPEAR TO BE AFFECTED. THEY RESUMED WORKING THE NEXT VEHICLE USE, THE NEXT DAY. *TR UPDATED 9/19/13 *CN UPDATED 09/24/2013 *JS

    Source: NHTSA WEB SITE
  • 1998 BUICK LESABRE
    - MELBOURNE, FL

    OBSERVED A STRONG GASOLINE ODOR AFTER DRIVING THE CAR. THE CAUSE OF THE ODOR WAS A LEAK IN THE NYLON FUEL PRESSURE LINE FEEDING THE REAR FUEL RAIL ON THE ENGINE. THE LEAK IN THE LINE WAS CAUSED BY THE ENGINE SHROUD. THE ENGINE HAS A REMOVABLE PLASTIC SHROUD, AND THE EDGE OF THE SHROUD WAS RUBBING ON THE FUEL LINE AND EVENTUALLY CUT THROUGH THE LINE AND CREATED A PINHOLE LEAK. *TR

    Source: NHTSA WEB SITE