BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2008 BUICK ENCLAVE- MEMPHIS , TN
WE BROUGHT THIS CAR FROM LANDERS FORD COLLIERVILLE IN 19APR13 AND I HAVE HAD TO GET THE BRAKES REDONE, AND A VALVE WITH THE AIR CONDITIONER FIXED. BUT WE WENT TO SUNRISE GMC ON 28JUN13 AND THEY ADVISED US THAT WE NEED A BRAND NEW TRANSMISSION IN THE CAR DUE TO A CRACK IN SOME PART OF THE TRANSMISSION. I HAVEN'T HAD THE CAR THAT LONG AND NOW IT NEEDS A NEW TRANSMISSION. LANDERS FORD KNEW THAT CAR HAD TRANSMISSION PROBLEMS. GMC ADVISED US THAT THIS IS A PROBLEM THAT HAPPENS IN THE BUICK ENCLAVES AND THE ARCADIAS. SO IF YOU KNOW THAT THIS CAR HAD THESE PROBLEMS, THEN WHY HAVEN'T A RECALLED BEEN DONE ON THE CARS. WE DID RESEARCH THIS PAST WEEK AND EVERYONE COMPLAINS ABOUT THE TRANSMISSION. WE ALSO CALLED GMC AND THEY ADVISED ME THAT SINCE I BROUGHT THE CAR FROM A FORD DEALERSHIP AND NOT GMC THAT THEY CAN NOT REPLACE THE TRANSMISSION. BUT THEY CAN GIVE US 70/30 WE PAY 70 PERCENT OF THE REPAIRS WHICH I CAN NOT AFFORD. THEY ADVISED US THAT THE CAR CAME OFF THE LINE IN 2007 AND THAT IS WHY THE CAR IS 10 MONTHS OUT OF WARRANTY. *TR
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- SCOTTSBURG, IN
WHILE TURNING INTO PARKING SPOTS OR IN AN INTERSECTION WHILE AT LOW SPEEDS THE STEERING BECOMES EXTREMELY DIFFICULT IF NOT IMPOSSIBLE TO TURN. ITS SAD TO HEAR THAT MORE PEOPLE ARE HAVING THESE ISSUES AND THEY CANT BE FIXED....IT SCARES ME TO DRIVE THIS VEHICLE WHEN IT COULD CAUSE AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
2007 BUICK LUCERNE- MT. PLEASANT, WI
THERE IS A SLOW LEAK OF AIR FROM 2 OF THE 4 THE ALUMINUM ALLOYS WHEELS. THE WHEELS ARE ORIGINAL EQUIPMENT ON THE CAR. ALSO THESE 2 WHEELS HAVE CHROME FLAKING OFF. THIS SHOULD BE A RECALL OR COVERED ON WARRENTY BECAUSE IT IS VERY LIKELY A MANUFACTURING OR MATERIAL DEFECT. *TR
Source: NHTSA WEB SITE -
2007 BUICK LUCERNE- DAVIE, FL
SUNROOF DRAIN SYSTEM FAILED, CAUSING THE INTERIOR OF THE VEHICLE TO FLOOD. INITIAL DAMAGE WAS REPAIRED UNDER WARRANTY. PROBLEM HAS RECURRED, ON 7/3/13 AT 86,000 MILES, CAUSING FLOODING TO THE INTERIOR OF THE VEHICLE. SAID PROBLEM IS A DANGER TO HEALTH AND SAFETY DUE TO MOLD. *TR
Source: NHTSA WEB SITE -
2002 BUICK RENDEZVOUS- MAYFIELD, OH
TL* THE CONTACT OWNS 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT AFTER REFUELING, FUEL SPRAYED OUT OF THE FILLER NECK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE FILLER NECK WAS COMPLETELY RUSTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2008 BUICK LUCERNE- FORT WAYNE , IN
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE DRIVER'S SIDE DOOR HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK VERANO- SNEADS, FL
THE VEHICLE HAD A FREE OIL CHANGE AND TIRE ROTATION FROM THE DEALER WE PURCHASED THE VEHICLE FROM. THE OIL CHANGE WAS EARLY BUT THE RECOMMENDED TIRE ROTATION WAS OVER DUE. A SHORT TIME AFTER THIS A NOISE WAS HEARD. THE NOISE WAS ON THE DRIVER'S SIDE OF THE VEHICLE. I DESCRIBE THE SOUND AS SOMETHING FLAPPING DUE TO THE AIR FLOW OVER/UNDER THE VEHICLE. THE NOISE WAS HEARD ONLY AT A SPEED OF 65/70 OR HIGHER MILES PER HOUR. AS SOON AS WE COULD TAKE THE VEHICLE TO OUR LOCAL DEAL WE DID. THE SERVICE MANAGER DROVE THE VEHICLE WITH MY WIFE AND HE ALSO HEARD THE NOISE. THEY FOUND THE WINDSHIELD TRIM ON THE DRIVER'S SIDE LOOSE AND FIXED IT. MY WIFE DROVE THE VEHICLE HOME AND THE SOUND RETURNED. WE RETURNED THE VEHICLE THE NEXT DAY FOR THE SAME PROBLEM. I BELIEVE THIS HAS THE SERVICE DEPT. STUMPED. NO WORD ON THE OUTCOME YET. THIS IS NOT A COMPLAINT AS IT IS A STATEMENT OF A PROBLEM WE ARE HAVING. *TR
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- LAUDERDALE LAKES, FL
I WAS DRIVING AND UPON TRYING TO PRESS THE BRAKE THE CAR JOLTED ALMOST CAUSING ME TO HIT ANOTHER CAR. THE CAR SAID TRACTION CONTROL OFF. I CAUTIOUSLY DROVE HOME WITH THE SAME ISSUE OCCURRING BUT REALIZE THAT THE TRACTION CONTROL KEPT GOING ON AND OFF CONSTANTLY. WHEN I READ ONLINE ABOUT THIS ISSUE I REALIZED A LOT OF PEOPLE WITH THE SAME MODEL AND YEAR ARE DEALING WITH THIS ISSUE NO MATTER THE MILEAGE. *TR
Source: NHTSA WEB SITE -
1995 BUICK LESABRE- SOUTHINGTON, CT
WHILE LEAVING AN INTERSECTION I WAS TRAVELING DOWN A SLIGHT HILL , I HEARD A STRANGE SOUND AND REALIZED I HAD NO STEERING THE WHEEL WAS TURNING ,BUT WITH NO CONTROL OF THE CAR . THE CAR HIT A TELEPHONE POLE THAT WAS INSTALLED TO HOLD UP 4 MAILBOXES . THE ENGINE CARRIAGE OF THE CAR THAT IS BOLTED TO THE FRAME SEPARATED FROM THE FRAME PAST THE BOLTS CAUSING THE STEERING CONNECTION TO COME APART , THE CAR IS TOTALED . THANK YOU GM/ BUICK ENGINEERS . *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- PERRYSBURG, OH
I WAS STOPPED ON THE STREET WAITING TO PULL IN MY DRIVE WAY AS TRAFFIC PASSED. I ATTEMPTED TO TURN EXPECTING TO PULL IN AS NORMAL BUT STEERING WHEEL LOCKED UP AND MISSED DRIVEWAY. TO AVOID TRAFFIC ACCELERATED INTO YARD DUE TO STEERING NOT WORKING AS ANTICIPATED. STEERING RETURNED TO NORMAL INTERMITTENTLY. *TR
Source: NHTSA WEB SITE