BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 BUICK LESABRE- SAN JOSE, CA
VEHICLE WAS IN A FRONT END ACCIDENT WITH AN SUV AND THE AIRBAG DID NOT DEPLOY. VEHICLE WAS A TOTAL LOSS. *TR
Source: NHTSA WEB SITE -
2008 BUICK LACROSSE- AUBURN, ME
THE POWER DOOR LOCKS DO NOT WORK EITHER WITH DOOR SWITCHES OR THE REMOTE FAB. ONLY WAY TO LOCK OR UNLOCK DOORS IS TO MANUALLY LOCK OR UNLOCK DOORS, EXCEPT ONE DOOR WHICH WILL LOCK AND UNLOCK WITH KEY. REMOTE START DOESN'T WORK BECAUSE DOOR CAN'T BE LOCKED WITH FAB. TOOK TO DEALER AND WAS TOLD THAT 3 DOORS NEEDED TO HAVE THE ACTUATORS REPLACED. PRICED OVER $750.00. DEALER, EMERSON CHEVY-BUICK OFFERED NO ASSISTANCE. IT SEEMS TO ME THAT THERE ARE PROBLEMS WITH THE CONTROL UNIT THAT SENDS SIGNALS TO ACTUATORS, BOTH BY DOOR SWITCHES AND THE FAB. BASED ON THE COMPLAINTS FILED I AM NOT ALONE. THIS VERY EXPENSIVE PROBLEM, BUT A SEVERE SAFETY ISSUE AS DRIVER'S DOOR DOES NOT UNLOCK WHEN KEY REMOVED AFTER STOPPING.-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- WHITEHOUSE, TX
RACK AND PINION NEEDED TO BE REPLACED CONTROL ARM NEEDED TO BE REPLACED STEERING BUSHING NEEDED TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- CHICAGO, IL
REAR WINDOW REGULATOR HAVE MALFUNCTIONED FOR 3RD TIME IN BOTH REAR WINDOWS. OIL LEAKING FROM VALVE/HEADS CAUSING SMOKE UNDER HOOD. DOOR CONTROLS SHORTED OUT,AND ELECTRICAL PROBLEMS CAUSING DOORS TO LOCK AND UNLOCK WITHOUT CAUSE AND SWITCHING FROM DRIVER1 TO DRIVER2 AND BACK WHILE DRIVING. *TR
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- HILLSBOROUGH, NC
THE POWER STEERING PUMP HAS ALREADY GONE BAD. APPARENTLY, THIS IS A WIDE-SPREAD PROBLEM AS A SIMPLE GOOGLE SEARCH TURNED UP MANY PEOPLE WITH 2009/2010 ENCLAVES THAT HAVE HAD TO REPLACE THEIR POWER STEERING PUMP BETWEEN 50K AND 75K MILES. MANY OTHER COMPLAINTS HAVE ACTUALLY HAD THE RACK AND PINON STEERING NEEDED REPLACED AS A RESULT OF THE SAME PROBLEM. (BAD PUMP CAUSED DAMAGE TO OTHER PARTS). THE DEALERSHIP CANNOT ASCERTAIN AT THIS TIME WHETHER MY VEHICLE NEEDS NEW RACK AND PINION STEERING YET UNTIL THEY REPLACE THE PUMP FIRST. *TR
Source: NHTSA WEB SITE -
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2006 BUICK LACROSSE- PITTSBURGH, PA
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 19,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- BATON ROUGE, LA
AN AUDIBLE "SLOSHING" SOUND HAD BEEN DETECTED FOR SOME TIME BUT ORIGIN/EXACT LOCATION OF SOUND NOT IDENTIFIED. WHEN PARKING CAR AFTER DRIVING IN THUNDERSTORM ALL WARNING SYSTEMS LIGHTS FLASHED, RADIO STOPPED, AND RADIO AND TURN SIGNALS FAILED. CAR DID RESTART AFTER SITTING FOR BRIEF PERIOD OF TIME AND SYSTEMS WORKED EXCEPT FOR XM RADIO. TOOK VEHICLE TO BUICK DEALER WHO DIAGNOSED PROBLEM AS LEAKING WINDSHIELD, REMOVED AND REINSERTED FUSE FOR XM RADIO, AND REFERRED TO COMPANY WHO HAD REPLACED WINDSHIELD SEVERAL MONTHS BEFORE. WINDSHIELD COMPANY DETERMINED WINDSHIELD NOT LEAKING, BUT DRAINED WATER FROM MOTOR BLOWER AND BLEW OUT DRAINAGE TUBES. ONE WEEK LATER, WATER STARTED TO POUR ON TO PASSENGER FLOOR MAT. WARNING LIGHTS FOR ALL SYSTEMS FLASHED AND ELECTRICAL SYSTEM SHUT DOWN AND CARE WOULD NOT RESTART FOR A FEW MINUTES (AND COULD NOT CONNECT TO ONSTAR). WHEN CAR RESTARTED, LIGHTS DID WORK, BUT TURN SIGNAL INDICATORS INSIDE CAR DID NOT, NOR DID SPEEDOMETER, POWER WINDOWS, PASSENGER AIRBAG, ETC. HAD TO DRIVE 60 MILES TO DEALERSHIP WITHOUT THESE WORKING. PAID TO HAVE "FOAM SEAL" REPLACED TO PREVENT RAIN FROM ENTERING CAR (THE PRESUMED SOURCE OF PROBLEM). THEY ALSO CLAIMED TO HAVE DRAINED WATER FROM MOTOR BLOWER HOUSING CLEARED TUBING. ON THE WAY HOME FROM REPAIR, WATER AGAIN POURED FROM AREA OF MOTOR BLOWER ONTO PASSENGER FLOOR MAT, AND ONCE AGAIN, ELECTRICAL SYSTEMS NOT WORKING. BUICK STILL DOES NOT KNOW WHERE WATER IS COMING FROM, [BUT BELIEVES THAT SINCE ELECTRICAL SYSTEMS WORKING FINE...AFTER SITTING THERE FOR 24 HRS...EVERYTHING IS FINE. OBVIOUSLY IT IS NOT. I HAVE SEEN NUMEROUS SIMILAR COMPLAINTS ONLINE DATING AS FAR BACK AS 3 YEARS. I WILL ADD THAT THIS FOLLOWS 2 YEARS OF DEALING WITH STABILITRAK ...WHICH IS SUPPOSED TO BE A "SAFETY" SYSTEM BUT CAN BE LIFE THREATENING WHEN THE CAR SUDDENLY REDUCES POWER IN HEAVY TRAFFIC AND/OR NO MAINTENANCE LANE. *TR
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- BUTLER, MO
THE DASHBOARD BETWEEN THE AIR VENT AND THE STEERING WHEEL UNDERNEATH THE WINDSHIELD IS CURLING UP AND COMING OFF. FROM MY RESEARCH, PRETTY MUCH ALL THE '01 THROUGH '05 BUICKS HAVE THE SAME PROBLEM AND GM IS NOT DOING ANYTHING ABOUT IT. THIS WILL ONLY GET WORSE AND COULD POTENTIALLY CAUSE THE PASSANGER SIDE AIRBAGS TO DEPLOY FOR NO REASON AND HARM THE PEOPLE IN THE VEHICLE BADLY. PLEASE HELP! *TR
Source: NHTSA WEB SITE -
2001 BUICK CENTURY- MADISON , WI
TL* THE CONTACT OWNS A 2001 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE PANEL LIGHTING FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK RAINIER- INDIANAPOLIS , IN
TL* THE CONTACT OWNS A 2007 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE REAR END OF VEHICLE JERKED AND THE STABLE TRACK SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE OUTPUT SHAFT ON TRANSFER CASE AND SLIP YOKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 59,507. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE