BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK LUCERNE- SKOKIE, IL
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH AND NOTICED THAT THE DRIVER'S SIDE VIEW MIRROR WAS OBSTRUCTING HIS VISION WHEN ATTEMPTING A TURN. THE VEHICLE WAS NOT DIAGNOSED OR INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- FAIRVIEW , TN
AS I BEGIN TO ACCELERATE THE RPM'S WOULD GO TO 4 BUT MY SPEED WOULD ONLY BE 25MPH. THIS HAS HAPPENED SEVERAL TIMES. WHEN I PULL OVER, TURN THE CAR OFF, START IT AGAIN, THEN IT RUNS LIKE IT SHOULD. I CONTACTED THE DEALER AND THEY SAID I NEEDED A NEW TRANSMISSION WHICH WILL COST $4000. I HAVE RESEARCHED THIS PROBLEM AND IT SEEMS THAT MANY PEOPLE HAVE HAD THIS PROBLEM BUT SO FAR NO RECALL. I HAVE READ THAT A PART IN THE TRANSMISSION IS NOT PROPERLY HEAR TREATED WHICH IS THE CAUSE OF THE TRANSMISSION PROBLEMS. *TR
Source: NHTSA WEB SITE -
2008 BUICK LACROSSE- MOORE, OK
UNDERHOOD FUSE BLOCK CAUGHT ON FIRE FROM THE HEADLAMP DRIVER MODULE MICRO-RELAY #35 MELTING DOWN. HEADLIGHTS WENT OFF AND THE BATTERY STARTED DRAINING. PULLED OVER, TURNED OFF THE CAR, AND OPENED THE HOOD TO DISCOVER THAT THE #35 MICRO-RELAY WAS ARCING AND HAD MELTED ITSELF TO MICRO-RELAYS #44 WINDSHIELD WIPERS AND #38 AIR CONDITIONING COMPRESSOR. BOTH WINDSHIELD WIPERS AND AIR CONDITIONER WAS OFF AT THE TIME. EVEN THOUGH THE ENGINE WAS OFF THE RELAY CONTINUED TO ARC AND WAS MELTING THE UNDERHOOD FUSE BLOCK. GRABBED AN INSULATED SET OF PLIERS AND PULLED THE #35 MICRO-RELAY (THE #44 AND #38 RELAY CAME OUT AT THE SAME TIME). ARCING STOPPED WITH THE MICRO-RELAYS REMOVED. I HAVE FILED A PREVIOUS REPORT ON THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, BECAUSE IT HAD TURNED OFF THE LOW-BEAM HEADLIGHTS WHILE I WAS DRIVING, AT NIGHT, ON THE HIGHWAY. TURNING THE LIGHT SWITCH TO MANUAL-ON DID NOT TURN THE LOW-BEAM HEADLIGHTS BACK ON. I HAD THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY REPLACED AND IT TOO PROVED TO BE DEFECTIVE. AFTER JUST A FEW MONTHS, IT STARTED TURNING ON THE HEADLIGHTS ABOUT 10 MINUTES AFTER THE VEHICLE WAS TURNED-OFF. HAD TO HAVE MY VEHICLE JUMP STARTED, REPLACED THE BATTERY, AND REPLACED THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, YET AGAIN. THE 3RD #35 HEADLAMP DRIVER MODULE MICRO-RELAY, CAUSED AN ELECTRICAL FIRE, COSTING ME OVER $700 TO REPAIR. APPARENTLY THERE IS NO FUSE TO PREVENT THE MELT-DOWN OF THE MICRO-RELAYS. THERE IS NO CAUTION, AND NO WARNING IN THE OWNERS MANUAL, TO ADVISE THE USER ABOUT WHAT TO DO IN THE CASE OF THE LOW-BEAM HEADLIGHTS SUDDENLY GOING OFF. THERE IS NO PROTECTION AGAINST AN ELECTRICAL FIRE BEING CAUSED BY THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, OR ANY OTHER RELAY FROM STARTING AN ELECTRICAL FIRE. *TR
Source: NHTSA WEB SITE -
2000 BUICK LESABRE- LEWISVILLE , TX
TL* THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR. THE VEHICLE WAS TAKEN TO A MECHANIC TO BE INSPECTED. THE FAILURE WAS LOCATED AS THE FUEL LINES BEING DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000 AND THE CURRENT MILEAGE WAS 155,000. UPDATED 06/18/13*LJ UPDATED 06/21/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- CONWAY, SC
WHILE DRIVING DOWN THE HIGHWAY ONE NIGHT THE LOW BEAMS SUDDENLY WENT OUT. I WAS FORCE TO USE THE HIGH BEAMS UNTIL I COULD PULL OVER. INSIDE THE CAR I COULD SMELL SOMETHING BURNING, SOMETHING ELECTRICAL. ONCE I PULLED OVER I NOTICE SMOKE COMING FROM UNDER THE HOOD AND THAT THE FUSE BLOCK UNDER THE HOOD WAS ON FIRE, WHICH HOLD FUSES AND RELAYS. THE TWO RELAYS THAT WAS AFFECTED WERE THE LOW BEAM AND HIGH WINDSHIELD WIPER, SO THEY NO LONGER WORK. *TR
Source: NHTSA WEB SITE -
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2010 BUICK ENCLAVE- CHARLOTTE, NC
INSPECTION REVEALS POWER STEERING FLUID NEED REPLACING, FOUND RACK AND PINION LEAKING INTO BOOTS. *TR
Source: NHTSA WEB SITE -
1999 BUICK PARK AVENUE- THORNHILL, GA
WHEN I TURNED ON THE LEFT TURN, THE LAMP ON THE INSTRUMENT PANEL HAD STOPPED BLINKING AND STAYED ON, EVEN WHEN THE SWITCH WAS IN THE NEUTRAL POSITION. RIGHT-TURN WORKED FINE. THE NEXT DAY I COULD NOT START MY CAR, THE BATTERY WAS COMPLETELY DEAD. I WAS LATE FOR AN IMPORTANT MEETING. LATER I FOUND OUT THAT WHEN THE ENGINE IS OFF AND THE KEY REMOVED FROM THE IGNITION, ALL THE LIGHTS ON THE LEFT SIDE OF THE CAR CONTINUED TO BURN, AND THAT WAS THE CAUSE BATTERY DISCHARGE. I STARTED RESEARCHING MY PROBLEM ON THE INTERNET AND FOUND OUT THAT MANY PEOPLE FACED THE EXACT SAME PROBLEM. YOU CAN CHECK GOOGLE ASKING 'SIGNAL FLASHER PROBLEM BUICK PARK AVENUE 1999' , 'LEFT TURN ALWAYS ON BUICK PARK AVENUE 1999' ETC. ACCORDING MY ESTIMATION, AT LEAST THOUSAND PEOPLE MET THIS PROBLEM THE CULPRIT IS 'TURN SIGNAL HAZARD FLASHER UNIT'. IT IS OBVIOUS THAT THIS UNIT HAS A BUILT FACTORY DEFECTS AND IT IS DANGEROUS, THIS UNIT UNNECESSARILY MISLEADS OTHER DRIVERS, AND IS RESPONSIBLE FOR HAZARD FLASHING. I BELIEVE THAT GM SHOULD REPLACE THIS UNIT AT ALL BUICK PARK AVENUE 1997-2005. FACTORY DEFECT IS OBVIOUS AND THE BUYER DOES NOT HAVE TO SUFFER BECAUSE OF THE SHORTCOMINGS OF ENGINEERS. PLEASE REPLACE MY TURN SIGNAL HAZARD FLASHER UNIT FOR FREE. *TR
Source: NHTSA WEB SITE -
1998 BUICK PARK AVENUE- WOODBINE, GA
TL* THE CONTACT OWNS A 1998 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE LIGHT ILLUMINATED AS THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE FUEL PUMP WAS REPLACED HOWEVER, THE REPAIR DID NOT REMEDY THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 128,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK LACROSSE- MENTOR, OH
THE POWER DOOR LOCKS DO NOT WORK EITHER WITH DOOR SWITCHES OR THE REMOTE FAB. ONLY WAY TO LOCK OR UNLOCK DOORS IS TO MANUALLY LOCK OR UNLOCK DOORS, EXCEPT DRIVERS DOOR WHICH WILL LOCK AND UNLOCK WITH KEY. REMOTE START DOESN'T WORK BECAUSE DOOR CAN'T BE LOCKED WITH FAB. TOOK TO DEALER AND WAS TOLD THAT ALL 4 DOORS NEEDED TO HAVE THE ACTUATORS REPLACED. PRICED OVER $1000.00. THEY OFFERED TO PAY $350.00. IT SEEMS TO ME THAT THERE ARE PROBLEMS WITH THE CONTROL UNIT THAT SENDS SIGNALS TO ACTUATORS, BOTH BY DOOR SWITCHES AND THE FAB. BASED ON THE COMPLAINTS FILED I AM NOT ALONE WITH, NOT ONLY, THIS VERY EXPENSIVE PROBLEM, BUT A SEVERE SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2006 BUICK LUCERNE- PALMETTO BAY, FL
THE "SERVICE AIR BAG" LIGHT SUDDENLY APPEARED ON OR ABOUT THE ABOVE DATE. THE LIGHT ABOVE THE CENTER OF THE WINDSHIELD DISPLAYS "PASSENGER AIRBAG OFF". THE CAR HAS NEVER BEEN IN AN ACCIDENT. I DO NOT DRIVE DUE TO A SELF IMPOSED DECISION RELATING TO MEDICAL PROBLEMS. MY WIFE IS 63 Y/O AND A VERY CAREFUL DRIVER WITH A "SAFE DRIVER" DRIVERS LICENSE (MINE IS ALSO DESIGNATED IN THIS WAY). I AM A PASSENGER IN THE CAR ABOUT 99% OF THE TIME SHE IS DRIVING. NEITHER OF US CAN RECALL A TIME WHEN ANYTHING OCCURRED THAT WOULD HAVE SET THIS OFF. *TR
Source: NHTSA WEB SITE