BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 BUICK LESABRE- CHICAGO, IL
TOOK VEHICLE WITH 55,100 MILES TO THE AUTHORIZED GM DEALER AFTER SHUTTERING AND BARELY BEGINNING TO MOVE WHILE DRIVING IN TRAFFIC. THE AUTHORIZED GM DEALER STATED "INSPECTED, NO CODES IN SYSTEM, ERRATIC SHIFT POINTS, DELAY SHIFT THRU 1ST AND 2ND GEAR, NO 3RD GEAR, GOES TO 4TH GEAR. RECOMMENDS SRTA TRANS (3YR/100,000 WARRANTY) $3782.64." *TR
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- CLARKSVILLE, TN
I WAS DRIVING HOME FROM WORK AT 45 MILES PER HOUR WHEN MY BUICKS AIR BAG DEPLOYED FOR NO GOOD REASON AND CAUSED ME TO REAR END A FELLOW EMPLOYEE AT A LIGHT. I WAS DUMBFOUNDED BY THE ACCIDENT AND WAS WONDERING WHAT HAPPENED BECAUSE I RECALLED NO RED LIGHT OR SEEING BRAKE LIGHTS. I AM SO HAPPY THAT MY FELLOW EMPLOYEE ARE NOT DETRIMENTALLY INJURED BY THIS. THE BAG APPARENTLY SHOCKED ME AND THE DASHBOARD BLINDED ME SO I HAD NO WAY TO REACT.. I SURE HOPE THAT THIS PROBLEM IS ADDRESS TO THE FULLEST EXTENT. I THANKFUL THAT I WAS NOT DRIVING ON THE INTERSTATE AT THE TIME. I AM ALSO EXPECTING BUICK TO REPLACE MY CAR AT THE SAME VALUE ATLEAST. *TR
Source: NHTSA WEB SITE -
2005 BUICK RAINIER- QUEENSTOWN, MD
WHILE DRIVING AT AROUND 50 MPH THE SPEEDOMETER WENT DOWN TO ZERO. AFTER STOPPING AND STARTING AGAIN IT WENT TO 120 AND STAYED THERE. STARTING THE CAR NOW IT STAYS AT 120 MPH AND DOES NOT RETURN TO ZERO. THIS IS VERY SCARY AND DANGEROUS. I HAVE FOUND OUT THAT THIS HAPPENED TO SEVERAL GM CARS. WE ALSO FOUND OUT THAT IT WILL COST $500.00 TO $600.00 DOLLARS TO REPAIR. I THINK SOMEONE NEEDS TO CHECK THIS OUT AS A RECALL. THIS IS AN ITEM THAT SHOULD WORK 100% OF THE TIME ALL THE TIME AND A FAILURE FOR SOMETHING LIKE THIS IS JUST NOT RIGHT. PLEASE ADVISE WHAT CAN BE DONE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2007 BUICK LACROSSE- FRISCO, TX
I HAVE A CLUNKING SOUND COMING FROM THE STEERING WHEEL/SHAFT ASSEMBLE WHEN TURING EITHER DIRECTION OR WHEN HITTING A BUMP. THERE IS A BUICK TSB THAT DESCRIBES THE PROBLEM FOR THE 2005-2007 YEARS AND THE PARTS WERE UPGRADED IN 2008 TO FIX THE PROBLEM. BUICK WILL NOT REPLACE THE PART FREE BUT I NOTICE THAT THIS IS A COMMON PROBLEM FOR THESE YEARS. THERE DOESN'T APPEAR TO BE ANY SORT OF RECALL, OR LEAST I DON'T SEE ANY ON LINE AND I HAVE NOT BEEN NOTIFIED. THE DEALERSHIP WANTS $250 TO REPLACE THE NEEDED PARTS. *TR
Source: NHTSA WEB SITE -
2008 BUICK LACROSSE- MENTOR, OH
WE HAVE A PROBLEM WITH OUR AUTOMATIC POWER DOOR LOCKS AND THE REMOTE START FEATURE. THEY DON'T WORK, EITHER BY KEY FOB OR THE POWER DOOR LOCK BUTTONS IN THE CAR. THE ONLY WAY WE CAN LOCK OUR DOORS IS MANUALLY. WE TOOK TO THE DEALER BELIEVING IT TO BE JUST THE DRIVERS DOOR BUT THEY TOLD US ALL OUR DOOR LOCK ACTUATORS NEEDED TO BE REPLACED, CLOSE TO $1000.00 REPAIR WITH NO GUARANTEE THAT THE ACTUATORS ARE THE TRUE PROBLEM. AFTER GOING ON THE NHTSA SITE I SEE THAT WE ARE NOT ALONE WITH THESE PROBLEM. I CAN UNDERSTAND A ACTUATOR GOING BAD, BUT NOT ALL OF THEM AT ONE TIME. I AM A FORMER DEALERSHIP GSM AND VERY AWARE OF "NORMAL WEAR AND TEAR" AND "DEFECTS". I'VE NEVER IN MY 35 YEARS IN THE BUSINESS SEEN THIS WITH DOOR LOCKS. I WAS INSULTED BY THEIR OFFER TO REPAIR THEM. *TR
Source: NHTSA WEB SITE -
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2007 BUICK RAINIER- MARQUETT, MI
TL* THE CONTACT OWNS A 2007 BUICK RAINER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V406000 (VISIBILITY:POWER WINDOW DEVICES AND CONTROLS) AND CALLED THE TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THAT THE PARTS WERE NOT YET AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THEY WERE NOT MANUFACTURING THE RECALL PARTS FOR THE VEHICLE. THE VEHICLE WAS NOT SERVICED UNDER THE RECALL. THE FAILURE MILEAGE WAS 76,000. UPDATED 12/14/12 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RENDEZVOUS- FOLEY, AL
TL* THE CONTACT OWNS A 2006 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE ADDING AIR TO THE TIRE, HE NOTICED THAT THERE WAS A SEVERE LEAK OF GASOLINE COMING FROM THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE FUEL LINE HAD BECOME RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE RUSTED FUEL LINE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 37,000......UPDATED 12/20/12 *BF THE CONSUMER STATED THE MANUFACTURER CALLED THE FAILURE AN ENVIORMENTAL ISSUE. UPDATED 12/31/2012 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK LUCERNE- CHAMA, NM
TL* THE CONTACT OWNS 2006 BUICK LUCERNE. THE CONTACT STATED ALL FOURS WHEEL CHROME RIMS WERE FLAKING CAUSING THE TIRES TO DEFLATE. THE TIRE PRESSURE WARNING LIGHT CONTINUED TO ILLUMINATE INDICATING THERE WAS A FAILURE WITH THE TIRES. THE VEHICLE WAS NOT TAKEN TO THE DEALER, NOR THE MANUFACTURER NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK ENCLAVE- JACKSONVILLE, FL
I PURCHASED THE VEHICLE USED 1 MONTH AGO. ON TWO OCCASIONS, THE CAR HAS NOT STARTED AFTER GETTING GAS. AFTER SEVERAL MINUTES, THE CAR WILL START AGAIN. I BELIEVE THIS PROBLEM HAS BEEN FIXED BY REPLACING THE EVAP PURGE SOLENOID. ON TWO OCCASIONS WITHIN THE LAST WEEK, THE CAR WOULD NOT START AFTER BEING PARKED IN THE DRIVEWAY OVERNIGHT. THE FIRST TIME, THE BATTERY WAS COMPLETELY DEAD AND THE CAR HAD TO BE TOWED IN. THE MECHANIC ATTRIBUTED THE PROBLEM TO LOW VOLTAGE, RECHARGED THE BATTERY, AND THE BATTERY TESTED GOOD. FIVE DAYS LATER, THE VEHICLE WAS DEAD AGAIN. A LITTLE RESEARCH SEEMS TO INDICATE THERE MAY BE A PROBLEM WITH BATTERY DRAINAGE IN THE 2009 BUICK ENCLAVE. SINCE PURCHASE, THE VEHICLE HAS BEEN AT THE MECHANIC FOR MORE DAYS THAN I HAVE USED IT. *TR
Source: NHTSA WEB SITE -
2011 BUICK LACROSSE- FAIRFIELD, CT
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE PARKED HE ATTEMPTED TO START THE VEHICLE BUT THE IGNITION FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHO UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000 AND THE CURRENT FAILURE MILEAGE WAS 30,000. THE VIN NUMBER WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE