BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 BUICK LESABRE
    - MEMPHIS, TN

    I FOUND OUT THAT THIS GAS LINE LEAKAGE ISSUE EXIST IN EVERYONE THAT I KNOW WITH THIS MODEL VEHICLE. THERE IS A FUEL LINE CLIP THAT CAN BE REPLACED. THE CLIP IS INSERTED AT THE END OF THE FUEL LINE THAT CONNECTS TO THE ENGINE BUT THIS CLIP DOESN'T LAST VERY LONG ONCE REPLACED. EVENTUALLY THE CLIP WON'T WORK ANYMORE AS IF IT IS THE FUEL LINE ITSELF THAT IS BAD. THIS ISSUES SEEMS TO BE A DEFECT IN THIS MODEL BUICK AND IS DANGEROUS. I'M JUST WONDERING HOW CAN SUCH AN ISSUE NEVER BEEN ON THE BUICK RECALL LIST FOR THIS MODEL CAR. MOST PEOPLE THAT HAVE THIS CAR SAY THAT THEY HAVE SMELLED THE GAS FUMES AND DIDN'T KNOW WHAT IT WAS. THE GAS ACTUALLY LEAKS/ DRIP FROM THE FUEL LINE'S CLIP ONTO THE HOT ENGINE. ( CAN YOU SAY VERY DANGEROUS) THIS IS A LAWSUIT WAITING TO HAPPEN! *TR

    Source: NHTSA WEB SITE
  • 1999 BUICK CENTURY
    - BLAINE , MN

    I'VE HAD MY BUICK CENTURY FOR ABOUT 5 YEARS NOW, OVER THE YEARS THE QUALITY OF MY CAR HAS SERIOUSLY DETERIORATED. MOST OF MY PROBLEMS ARE ELECTRICAL. WHEN I START MY CAR - NOT ONLY DOES IT LIKE TO TRY AND START ON IT'S OWN WHEN I PUT MY KEY INTO ACCESSORY (BATTERY MODE). THIS HAS MADE ME GO THROUGH ABOUT 3 STARTERS INCLUDING IT'S ORIGINAL, BUT ONCE IT HAS STARTED I HAVE ABSOLUTELY NO POWER. EVENTUALLY IT WILL COME ON. DURING THE SUMMER WITH THE HEAT IT SEEMS LIKE IT NEVER WANTS TO WORK. IT WILL USUALLY START WITH NO PROBLEMS DURING THE WINTER MONTHS. BUT NOW WITH WINTER COMING I AM SEEING THAT ELECTRICAL ISSUES ARE CONTINUING, WHEREAS THE ELECTRICITY DOES NOT COME ON. I HAVE NO RADIO, NO SPEEDOMETER, NO GAS, NO MILEAGE, NOTHING. MY HEAT IS ALSO NOT COMING ON. THE FUSE BOX SWITCH SEEMS TO BE BLOWN OR SOMETHING EVERY FUSE THAT GOES INTO THE FUSE SOCKET FOR THE BLOWER MOTOR OR RELAY POPS AND NO LONGER WORKS. ALONG WITH THIS I HAD A FUSE FIRE IN MY CAR (I THINK). IT HAPPENED IN MY DOOR WHEN I WAS ROLLING MY WINDOWS DOWN ONE DAY. EVER SINCE THEN MY WINDOWS DO NOT WORK THE SAME, AND OVER TIME THEY DO NOT WORK AT ALL. I'VE CHANGED THE CONTROLLER TWICE AND IT DOESN'T WORK. ALONG WITH THE WINDOW ISSUES- WHEN MY CONTROLLER DID WORK- MY WINDOWS LIKED TO GET STUCK. YOU COULD ROLL THEM DOWN BUT THEY WOULD NOT COME BACK UP. ONE WINTER I WAS DRIVING HOME I HAD AN HOUR LONG DRIVE AND 5 MINUTES INTO THE DRIVE THE DRIVERS SIDE WINDOW ROLLED DOWN ALL ON ITS OWN AND WAS STUCK. LUCKILY IT WAS JUST VERY COLD AND NOT SNOWING. ALL OF THESE ELECTRICAL PROBLEMS HAVE BEEN ADDING ON OVER THE YEARS. THE FIRST PROBLEM THAT I EVER HAD WAS THE FUSE FIRE IN MY WINDOW. MY NEXT ISSUE OF CONCERN IS THE FLOODING THAT IS HAPPENING IN MY CAR. IT ONLY OCCURS ON THE PASSENGER SIDE OF THE CAR ON THE FLOOR. THERE SEEMS TO BE ABSOLUTELY NO SOURCE FOR WHERE THIS WATER IS COMING FROM. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK RAINIER
    - DENTON, MD

    IT IS A KNOWN FACT BY BUICK/GM THAT THERE IS A MAJOR ISSUE WITH THE INSTRUMENT CLUSTER/ELECTRICAL MAKE UP OF THIS VEHICLE. HUNDREDS OF PEOPLE ARE COMPLAINING OF ELECTRICAL ISSUES WITH THEIR VEHICLE, FIRST AND FOREMOST IS THE FAILURE OF THE INSTRUMENT CLUSTER. FROM WHAT WE HAVE DEDUCTED SO FAR, THIS IS AN ELECTRICAL ISSUE STEMMING FROM A GROUND SHORT NEAR THE RADIO. WE JUST CAN'T PINPOINT IT YET. SOME DAYS THE INSTRUMENT CLUSTER WORKS, SOME NOT. USUALLY STARTS WORKING ON A WET DAY - INDICATING THE GROUND SHORT. THERE IS NO EXCUSE FOR NOT RECALLING THIS, OTHER THAN THEY REALIZE HOW MANY WOULD BE INVOLVED. I SPENT THOUSANDS ON THIS VEHICLE AND NOW GM WILL NOT BACK THEIR PRODUCT. THE PROBLEM DIDN'T START UNTIL AFTER THE WARRANTY WAS PAST, SURPRISE SURPRISE. I HAVE TO USE A GPS SYSTEM WITH A SPEEDOMETER TO AVOID SPEEDING/GETTING FINED. ALL THE DEALERSHIPS AGREE - THE HOURS OF LABOR TO RESOLVE THIS ARE BEYOND MY POCKETBOOK. STEP UP AND ACKNOWLEDGE YOUR FAULT IN THIS, GM. NOW. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK REGAL
    - MOUNT LAUREL , NJ

    1ST TIME VEHICLE WHEELS AND STEERING COMPLETELY LOCKED UP WHEN MAKING A RIGHT TURN BLOCKING TRAFFIC AND HAD TO BE TOWED AFTER POLICE AND NO ONE COULD RELEASE IT. AFTER HAVING TOWED THE VEHICLE TO MY HOME. I WAS ABLE TO RELEASE THE LOCK AND TESTED IT BEFORE I DECIDED TO DRIVE IT TO A GAS STATION FOR GAS. AS I PULLED OUT OF THE GAS STATION THE VEHICLE LOCKED UP AGAIN BLOCKING TWO LANES OF TRAFFIC COMING AT ME ON A 4 LANE COUNTY ROAD. I SENT A LETTER TO GM REPORTING THE PROBLEM AND THE REPAIR THAT WAS DONE, BUT I AM VERY CONCERNED THAT THERE MAY BE OTHER VEHICLES ON THE ROAD THAT COULD END UP WITH MANY DEATHS. AND I AM NOT CONFIDENT THAT MY PROBLEM HAS BEEN SOLVED.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2006 BUICK LUCERNE
    - MASSENA, NY

    LEFT REAR RIM, VALVE STEM AND TWO WHEEL WEIGHTS REPLACED. CHROME COMING OFF DUE TO POOR QUALITY. CAUSING FREQUENT BALANCING OF TIRES AND ADJUSTMENT OF WHEEL WEIGHTS. VIBRATION PROBLEMS SINCE 10/24/06. FEBRUARY 22, 2008, TECH REPLACED LEFT FRONT AND RIGHT REAR WHEEL FOR THE SAME PROBLEM. MAY 7, 2008, TECH REPLACED RIGHT FRONT WHEEL FROM PEELING CHROME. EXPERIENCING THE SAME PROBLEMS NOW. VIBRATION IN CAR AT 50 MPH. TIRES DO NOT STAY BALANCED DUE TO FLAKING OFF CHROME. TECHNICIAN WILL NOT ROTATE TIRES DUE TO SAFETY ISSUE. HAVE DOCUMENTATION, PICTURES AND STATEMENTS FROM TECHNICIAN AND GARAGE ATTENDANTS. BUICK COMPANY WILL DO NOTHING FOR US BECAUSE OUR WARRANTY HAS EXPIRED. RIMS SHOULD HAVE BEEN A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK RAINIER
    - GAINESVILLE, VA

    AFTER DRIVING FOR A APPROXIMATELY ONE HOUR AT 65-70 MPH ON THE INTERSTATE THE SPEEDOMETER READING DROPS OFF FROM 70 EVENTUALLY DOWN TO 0 MPH. UPON STOPPING AND RESTARTING THE ENGINE AT A REST STOP THE SPEEDOMETER RETURNS TO AN ACCURATE READING FOR A SHORT WHILE. I RELIED ON MY GARMIN GPS TO GIVE ME A SPEED APPROXIMATION WHEN THE SPEEDOMETER WENT OUT COMPLETELY. RELYING ON A ACCURATE SPEEDOMETER IS A CRITICAL SAFETY ISSUE ESPECIALLY AT NIGHT. WITHOUT THE GPS GIVING ME A SPEED READING IT WOULD BE NEXT TO IMPOSSIBLE TO JUDGE A SAFE SPEED IN THE DARKNESS ON A ROAD ILLUMINATED ONLY BY MY HEADLIGHTS. THIS DEFECT MUST BE SIMILAR TO OTHER MODELS IN THE GM FAMILY, TRAILBLAZER AND ENVOY. IF ONE PERSON WERE TO RELY ON THIS FAULTY SPEEDOMETER THEY MIGHT THINK THEY WERE DRIVING 40 WHEN IN ACTUALITY THEY COULD BE DRIVING IN EXCESS OF 70. *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK VERANO
    - NEW PORT RICHEY , FL

    TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO CLEAR THE WINDSHIELD PROPERLY, CAUSING SEVERE OBSTRUCTION OF THE CONTACT'S VIEW OF THE ROADWAY. THE DEALER REPLACED THE WIPER BLADES SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THAT THE WINDSHIELD WAS PERFORMING ACCORDING TO THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 590 AND THE CURRENT MILEAGE WAS 6,000. ..UPDATED 01/30/13 *BF UPDATED 2/1/2013 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK TERRAZA
    - JACKSONVILLE , FL

    ON 10/14/12, I PULLED INTO A RESIDENTIAL DRIVE WAY TO TURN MY VEHICLE. I WAS THEN HIT ON THE PASSENGER SIDE(T-BONED) WHICH IMPACTED THE MIDDLE OF MY VEHICLE. HOWEVER SINCE THE FORCE WAS SO HARD TO ENTIRE RIGHT SIDE OF MY VEHICLE WAS DAMAGED. THE PASSENGER IN MY VEHICLE AND MYSELF SUSTAINED CONCUSSIONS, BACK AND NECK INJURIES. THIS VEHICLE WAS EQUIPPED WITH AIR BAGS HOWEVER NEITHER THE FRONT ARE SIDE AIRBAGS DEPLOYED IN THE ACCIDENT. THE POLICE REPORTS STATES THAT THE TRUCK THAT STRUCK MY VEHICLE WAS GOING 45MPH WHEN IT CRASHED INTO MY VEHICLE. FOR MY CAR TO BARLEY BE MOVING AND THE RATE OF SPEED. OF THE TRUCK IT'S MY IMPRESSION THAT THE AIRBAGS SHOULD HAVE BEEN DEPLOYED. *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LUCERNE
    - FAIRFAX, MN

    OFF AND ON SCRAPING NOISE IN STEERING COLUMN WHEN TURNING RIGHT OR LEFT. USUALLY OCCURS IN COLD WEATHER AND DISAPPEARS AFTER DRIVING A SHORT DISTANCE. THE CAR OFTEN PULLS HARD TO THE RIGHT MAKING IT HARD TO KEEP ON THE ROAD. I HAVE TO KEEP ALERT SO IT DOES NOT CAUSE AN ACCIDENT. THE DASH LIGHTS HAVE A MIND OF THEIR OWN SOMETIMES THEY WORK AND MOST OF THE TIME THEY DON'T. I HAVE HAD THE CAR IN FOR REPAIR SEVERAL TIMES FOR BOTH ISSUES BUT WAS TOLD THEY CAN NOT DO ANYTHING AS IT DOESN'T MAKE A NOISE IN THE STEERING WHEN I BRING IT IN. ALSO THE DASH LIGHTS HAVE ALWAYS COME BACK ON AFTER I DRIVE THE 35 MILES TO THE DEALER WHERE I BOUGHT THE CAR. I HAVE A GM 1-YEAR OR 12,000 MILE WARRANTY ON THIS CAR IT WILL SOON EXPIRE. *TR

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - PLAQUEMINE, LA

    TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFT GATE HAD FAILED. THE CONTACT STATED THAT WHILE TRYING TO RETRIEVE AN ITEM FROM THE TRUNK, THE LIFT GATE FELL AND HIT HER IN THE HEAD. THE CONTACT STATED THAT SHE SUSTAINED SEVERAL HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STRUTS ON THE LIFT GATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE