BUICK Complaints

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT WAS DRIVING LESS THAN 5 MPH IN A PARKING LOT WHEN THE VEHICLE INCREASED ACCELERATION AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED OF THE INCIDENT AND THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,307.

AIR BAG LIGHT KEPT COMING ON. LOVE BUICK, COLUMBIA SC REPLACED MODULE. SEVERAL DAYS LATER AIR BAG LIGHT CAME ON AGAIN WITH A MESSAGE " SERVICE AIRBAG ". ABOVE DEALER NOW HAS THIS VEHICLE IN SERVICE AND SAYS THEY NEED TO KEEP IT SEVERAL DAYS FOR MORE DIAGNOSTICS. *TR

TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THE OIL WAS BEING CHANGED WHEN HE WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE HUBS WERE DETACHING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE BRAKE BOOSTER FAILED AND CAUSED THE BRAKES TO SEIZE WHILE TRAVELING 45 MPH. THE CONTACT SHIFTED THROUGH EACH GEAR AND WHEN THE BRAKES WERE ABRUPTLY APPLIED AGAIN, THE VEHICLE EXHIBITED A LOUD POP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE ECT SWITCH IN THE TRANSMISSION FAILED, CAUSING THE VEHICLE TO BECOME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS CONFIRMED THAT THE ECT SWITCH TO THE TRANSMISSION HAD FAILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 1993 BUICK SKYHAWK. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHENEVER IT CAME TO A STOP. THE VEHICLE WOULD ONLY RESTART ONCE THE ENGINE WAS COOLED DOWN. THE CONTACT WAS ADVISED BY A DEALER TO UN PLUG A FOUR PRONGED CONNECTER THAT LEADS TO THE TRANSMISSION TO PREVENT THE FAILURE. THE CONTACT FELT THIS WAS A SAFETY ISSUE BECAUSE THIS PREVENTED THE VEHICLE FROM SLOWING DOWN ON HILLS. THE MANUFACTURER STATED THAT THERE WAS NOTHING THAT COULD BE DONE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 18,000.

I WAS DRIVING ON THE HIGHWAY A FEW DAYS BEFORE DECEMBER 3, 2011, AND I HEARD A LOUD "POP" SOUND FROM THE BACK SEAT OF MY CAR. ON THE 3RD, I WAS DRIVING ALONG AND STARTED HEARING THE SOUND OF AN OPEN WINDOW IN THE BACK SEAT. I TRIED TO CLOSE THE BACK-RIGHT WINDOW WITH THE POWER WINDOW CONTROL ON THE DRIVER'S DOOR, BUT IT DIDN'T MOVE THE WINDOW (I HEARD THE MOTOR RUNNING, THOUGH). I THEN PARKED THE CAR AND GOT OUT TO TRY TO PULL/PUSH THE WINDOW SHUT, BUT IT WOULD NOT STAY ALL THE WAY UP. IT HAD STARTED WITH JUST AN INCH OR SO BEING OPEN, BUT EVENTUALLY IT SLID DOWN SO IT WAS ONLY ABOUT HALFWAY UP. FROM WHAT I'VE READ ONLINE ( HTTP://WWW.CARCOMPLAINTS.COM/BUICK/LESABRE/2002/WINDOWS_WINDSHIELD/WINDOW_REGULATOR_BROKE.SHTML ), THIS IS A FAIRLY COMMON PROBLEM WITH THIS MODEL OF CAR, BUT BUICK IS SAYING THAT THERE'S NOT ENOUGH REPORTS OF THIS ISSUE TO DECLARE A RECALL NOTICE FOR THE WINDOW REGULATOR. I DISAGREE. FROM WHAT I'VE READ, REPAIRING A SINGLE WINDOW WITH THIS PROBLEM CAN COST UP TO $300 PLUS LABOR, AND USUALLY WHEN ONE WINDOW GOES BAD, THE OTHERS ARE SOON TO FOLLOW. I DON'T REALLY FEEL LIKE PAYING $1200 FOR WINDOWS IN A CAR I ONLY PAID $5000 FOR USED... *TR

I PURCHASED THIS VEHICLE A FEW MONTHS AGO AND HAVE HAD TWO NEAR MISSES. BOTH INVOLVING A PERSON AS I WAS TURNING A CORNER. THE DRIVER HAS A HUGE BLIND SPOT (14") BETWEEN THE WINDSHIELD AND SIDE WINDOW GLASS WHICH INTEFERS WITH SEEING. IN ADDITION, THIS BLIND SPOT IS CLOSE TO THE DRIVER, MAKING IT MUCH WORSE. *TR

THE STEERING WILL BIND UP AND ALMOST LOCK UP RESULTING IN A VERY DIFFICULT TURN. THIS IS A MAJOR SAFETY ISSUE AS IF THE VEHICLE WILL NOT TURN THERE COULD EASILY BE A CRASH. THIS "STEERING LOCK UP" ISSUE SEEMS TO HAPPEN WHILE TURNING INTO AN ENTRANCE, OR PARKING LOT OR TURN SIGNAL OR ONTO ANOTHER ROAD. THERE ARE NO ISSUES WHILE DRIVING BUT HAVING A VEHICLE LOCK UP WHILE TRYING TO TURN IS A PROBLEM. THIS SAFETY ISSUE NOT ONLY AFFECTS THE DRIVER AND PASSENGERS BUT IT ALSO AFFECTS THE SAFETY OF THE GENERAL PUBLIC. THIS VEHICLE HAS BEEN IN THE BUICK SHOP 3 TIMES FOR THIS ISSUE-1ST TIME I WAS TOLD IT WAS THE POWER STEERING FLUID, BUT THAT DIDN'T FIX IT. THE SECOND TIME I WAS TOLD IT WAS A DEFECTIVE WATER PUMP LEAKING ONTO THE DRIVE BELT BUT THAT DIDN'T FIX IT. THE 3RD TIME I WAS TOLD THAT THEY COULD NOT FIND THE ISSUE BUT THEY WOULD FILE A CLAIM. WELL, THE ISSUE STILL EXISTS AND I HAVE EMAILED BUICK CUSTOMER SERVICE WITH NO RESPONSE BUT THIS IS A MAJOR SAFETY ISSUE THAT MUST BE RESOLVED! *TR

BRAKES FAILED BECAUSE BRAKE LINE CORROSION. NO WARNING AT FIRST, THEN THE BRAKE WARNING CAME ON. ALMOST DID NOT STOP AND ALMOST HIT A CAR IN FRONT. *TR

1998 BUICK REGAL W/ 3.8L ENGINE. HAD RECALL ISSUE FIXED MARCH 2011. VEHICLE CAUGHT FIRE AFTER DRIVING UP TO OUR LOCAL MOUNTAINS. FIRE BEGAN AFTER VEHICLE WAS TURNED OFF, AS WE WERE GETTING OUR CHILDREN OUT OF THE CAR. THE FIRE BEGAN AT THE SPARK PLUG WIRES, CONTINUED UP THE WIRE ASSEMBLY TO THE FUEL LINES AND BURNED THROUGH FUEL LINES. IMMEDIATELY HAD TO DISCONNECT BATTERY, SINCE FUEL LINES WERE SPEWING GAS AT THE FIRE. WE WERE ABLE TO PUT FIRE OUT WITH SNOW ON THE BRUSHY HILLSIDE WE WERE PARKED BESIDE. FILED CLAIM WITH GM. THEY DENIED IT DUE TO CAR'S AGE, AND CLAIMED THEY HAVE NO RESPONSIBILITY AFTER THE CAR IS 4 YEARS OLD. THEIR RECALL FIX DID NOT WORK. THE CAR STILL CAUGHT ON FIRE ANYWAY WITH MY FAMILY INSIDE. *KB