BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 BUICK PARK AVENUE- PINSON, AL
DROVE 2.5 MILES FROM STORE,PARKED IN DRIVEWAY ,WENT IN HOUSE, 3MINS LATER HEARD EXPLOSION,CAR ENGINE IN FLAMES,BURNED FOR 20 MINS UNTIL FIRE DEPT EXTINGUISHED. *KB
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- COVINGTON, KY
WHILE DRIVING AT 55 M.P.H. GOING DOWNHILL AT A 6% GRADE VEHICLE'S FRONT END AND STEERING COLUMN STARTED VIBRATING VIOLENTLY. PULLED OVER AND LET CAR SIT FOR 30-45 MINUTES, THEN TRAVELED ON. TOOK CAR TO BUICK DEALER AND FOUND ROTORS SEVERELY WARPED. ROTORS WERE TURNED(MACHINED) AND CAR BRAKES WERE OK FOR NEXT 2-3000 MILES. DRIVING AT 55M.P.H. NOTICED PULSATION/VIBRATION WHEN APPLYING BRAKES. TOOK CAR TO LOCAL DEALER AND THEY DID NOT SEEM IT WAS ANYTHING TO WORRY ABOUT. DROVE CAR AT 55 M.P.H. ON HIGHWAY AND VIBRATION AND PULSATION BECAME WORSE. TOOK CAR TO A NATIONAL RETAILER AND HAD TO HAVE ROTORS REPLACED WITH HEAT DISSIPATING ROTORS. CAR SHOULD HAVE HAD THESE TYPE ROTORS TO BEGIN WITH DUE TO SIZE AND WEIGHT. THIS PROBLEM COULD CAUSE A FIRE OR THE INABILITY TO STOP WHEN NEEDED, CAUSING POSSIBLE SERIOUS ACCIDENTS. *KB
Source: NHTSA WEB SITE -
2002 BUICK REGAL- COLUMBUS , OH
SECURITY LIGHT COMES ON ISSUING OTHER PROBLEMS GAUGES ON DASH NOT WORKING. BLINKING ON AND OFF ANTI THEFT LIGHT ON. SECURITY LIGHT STAYS ON. AS A RESULT ON RESEARCH THIS AUTOMOBILE HAS THIS ISSUE AND NO ONE HAS DONE ANYTHING ABOUT IT IT'S CLEAR THAT THERE SHOULD BE A RECALL FOR GM AUTOMOBILES WITH ELECTRICAL ISSUES. THIS USUALLY OCCURS WHEN RAINING OR HUMID. ALSO RESULTS ON NOT BEING ABLE TO START CAR. UNTIL IT DRIES OR SUN COMES OUT. *KB
Source: NHTSA WEB SITE -
2011 BUICK REGAL- ROYAL PALM BEACH, FL
DRIVER'S SIDE FLOOR MAT DOES NOT STAY IN PLACE WHEN STEPPED ON DURING EXIT/ENTRY OR DURING THE COURSE OF DRIVING. MAT CAN BECOME LODGED UNDER BRAKE PEDAL RESULTING IN REDUCED BRAKING ABILITY IN EMERGENCY SITUATIONS. CONTACTED DEALERSHIP, DEMONSTRATED PROBLEM, WAS TOLD THAT NO FIX EXISTS. CONTACTED CORPORATE AND EXPLAINED DANGER, WAS TOLD THAT MATS ARE FUNCTIONING AS THEY SHOULD, NO REPAIR EXISTS. I AM A FORENSIC ACCIDENT RECONSTRUCTIONIST AND HAVE SEEN THE RESULTS OF FLOORMATS BECOMING DISLODGED AND HAMPERING EMERGENCY BRAKING ATTEMPTS. *KB
Source: NHTSA WEB SITE -
2007 BUICK TERRAZA- LIVINSTON, NJ
TL* THE CONTACT OWNS A 2007 BUICK TERRAZA. THE CONTACT STATED THAT THE SLIDING SIDE DOORS WERE MALFUNCTIONING. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO TURN OFF THE WARNING CHIMES AND THE DOORS WOULD RANDOMLY OPEN WITHOUT WARNING. AT TIMES, THE DOORS COULD NOT BE OPENED AT ALL. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 38,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1998 BUICK REGAL- CHARLOTTE, NC
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE INTERMITTENTLY. THE CONTACT DID NOT NOTIFY THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 08V118000 (ENGINE AND ENGINE COOLING) AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED HER THAT THE LOWER INTAKE MANIFOLD WAS LEAKING AND NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK CENTURY- SACO, ME
TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHEN SWITCHING FROM HIGH BEAMS TO LOW BEAMS, ALL OF THE HEADLIGHTS WOULD FAIL. THE FAILURE WOULD OCCUR ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT HE NEEDED TO HAVE THE HIGH AND LOW BEAM SWITCH REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,700. THE CONSUMER STATED THE VEHICLE HAS SERIOUS ELECTRICAL ISSUES. THE CONSUMER STATED EVERY TIME HE STARTED THE VEHICLE, ANOTHER COMPONENT FAILED. UPDATED 01/10/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK RAINIER- MCBEE, SC
TL* THE CONTACT OWNED A 2005 BUICK RANIER. THE CONTACT STATED THAT THE ANTI LOCK BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE BRAKES WOULD PERFORM FINE EVEN THOUGH THE ANTI LOCK BRAKE MODULE FAILED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS LATER INVOLVED IN A CRASH WHEN HE LOST CONTROL OF THE VEHICLE ATTEMPTING TO AVOID A DEER. THE AIR BAGS DID NOT DEPLOY AS THE VEHICLE CRASHED INTO A DITCH. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK REGAL- DETROIT, MI
INSTRUMENT PANEL CLUSTER (IPC) DISPLAY IS DIFFICULT TO SEE WHEN DRIVING TOWARD BRIGHT SUNSHINE. THIS CONDITION DOES NOT AFFECT THE IPC OPERATION. THIS CONDITION COULD BE CAUSED BY AN INSUFFICIENT COLOR CONTRAST IN THE IPC DISPLAY AND BY INSUFFICIENT AMBIENT LIGHT REACHING THE CLUSTER FACE DUE TO DEEP TUNNELS AROUND THE IPC GAUGES. PLEASE REFER TO: GM DOCUMENT ID: 2371933 ________________________________________ #06-08-49-021F: DIFFICULT TO VIEW INSTRUMENT PANEL CLUSTER (IPC) DISPLAY WHEN DRIVING TOWARD BRIGHT SUNSHINE (INSTALL NEW INSTRUMENT PANEL CLUSTER WITH LED BACK LIGHTING) - (DEC 3, 2009) *KB
Source: NHTSA WEB SITE -
2009 BUICK LACROSSE- RAYNHAM, MA
I HAD COMPLETELY STOPPED MY VEHICLE IN A PARKING AREA AT A CONDOMINIUM COMPLEX WHERE I WAS DELIVERING A MEAL TO MY NEPHEW WHO RESIDES THERE. BECAUSE I HAD JUST RECENTLY LEARNED THAT SOMEONE FROM MY COMMUNITY WAS DYING FROM AN ENCEPHALITIS-INFECTED MOSQUITO AND I AM VERY PRONE TO MOSQUITO BITES, I DECIDED TO RE-START MY CAR AND BACK INTO THE OPEN PARKING SPACE DIRECTLY IN FRONT OF THE CONDO UNIT, A DISTANCE OF ABOUT 40 FEET FROM MY ORIGINAL STOP. I PROCEEDED TO BACK UP VERY SLOWLY AND VERY CAREFULLY INTO THE PARKING SPACE IN FRONT OF THE CONDOMINIUM UNIT. WHEN I APPLIED THE BRAKE TO STOP, THE VEHICLE FAILED TO STOP AND INSTEAD, IN WHAT SEEMED LIKE A FLASH, ROCKETED BACKWARD, A DISTANCE OF ABOUT 40 FEET INTO THE SIDE OF THE CONDOMINUM. THE VEHICLE WAS TRAVELING SO FAST THAT IT MISSED THE SHRUBBERY IN FRONT OF THE BUILDING AND STRUCK THE WINDOW ABOVE IT, CRASHING INTO THE BUILDING. AT THE TIME, I WAS AN EXPERIENCED DRIVER WITH A PERFECT DRIVING RECORD OF OVER 30 YEARS. THERE IS NO QUESTION IN MY MIND THAT I APPLIED THE BRAKE, BUT IT FAILED TO STOP THE VEHICLE. BASED ON MY RECOLLECTION AND ON MY DRIVING EXPERIENCE, I AM CERTAIN THAT THERE WAS NO WAY THAT I HAD STEPPED ON THE ACCELERATOR BY ACCIDENT. ON THE CONTRARY, I BELIEVE THIS WAS AN INSTANCE OF SUDDEN UNINTENDED ACCELERATION. I SUFFERED WHIP LASH BUT WAS TREATED AND RELEASED IN THE HOSPITAL EMERGENCY ROOM. MY VEHICLE WAS TOTALED, HOWEVER. TO THIS DAY, I STILL HAVE NIGHTMARES OF THE HORRIBLE FEELING WHEN THE CAR THAT I HAD LOVED SO MUCH ROCKETED BACKWARD AND I FELT TOTALLY HELPLESS AND TRAPPED INSIDE. HAVING NOT PREVIOUSLY HEARD OF SUDDEN UNINTENDED ACCELERATION, I WAS INITIALLY IN SHOCK AND AT A TOTAL LOSS TO EXPLAIN WHAT HAD HAPPENED. I ONLY KNEW THAT I HAD STEPPED ON THE BRAKE, BUT THE CAR CONTINUED IN ITS BACKWARD PATH AND, IN A FLASH, ROCKETED BACKWARD. *TR
Source: NHTSA WEB SITE