BUICK Complaints

HAVE HAD CONTINUED PROBLEMS WITH ADJUSTABLE STEERING WHEEL LOCKING MECHANISM THE DEALER HAS ADVISED THAT IT "IS THE WAY IT IS" RETURNED MULTIPLE TIMES . I WAS TO FIND A MAJOR SERVICE REPAIR ON LINE ABOUT THE PROBLEM AND CALLED THE DEALERSHIP. IT WAS THEN SUPPOSED TO BE REPAIRED...BUT WITHIN 5 MILES OF OUR HOME ON A TWISTING ROAD THE STEERING WHEEL BECAME DISCONNECTED FROM THE LOCKING DEVISE!!!! I WAS TO LOOSE CONTROL OF THE CAR DUE TO THE WAY IT HAPPENED...WITHOUT ANY WARNING AND LOST CONTROL WENT OFF THE ROAD. I WILL NOT DRIVE THE CAR..($40,000 +) DUE TO THE WAY IT IS NOW. THE DEALERSHIP..GM..WILL BE SENDING A TOW TRUCK TO RE SERVICE THE PROBLEM TODAY...(IF THE SAFETY PROBLEM IS CORRECTABLE ) THIS HAS BEEN A ON GOING PROBLEM AND DEALERSHIP SAYS 'THIS IS THE FIRST TIME WE HAVE SEEN SUCH A PROBLEM" (IF SO..WHY A SERVICE BULLETIN HAS BEEN ISSUED ..NHTSA 10038705..REFF PI-0462..? THE DEALERSHIP AND OR GM DID NOT STRESS THE SAFETY CONCERNS OF THIS PROBLEM. EVERYTHING ELSE ON THIS CAR HAS WORKED 100%...WITH EXCEPTION OF THE LOSS OF STEERING CONTROL AFTER SERVICING AFTER THE SERVICE WAS PERFORMED FOR THIS CONDITION. *TR

I HAVE A 2004 BUICK RAINIER GM MODEL. THE CAR IS IN PARK YET THE GEAR SHIFT INDICATOR SAYS IT IS IN DRIVE SO NOW THE CAR WILL NOT START. I READ AN ARTICLE DATED NOVEMBER 15, 2011 THAT SAID THAT NHTSA WAS TO INVESTIGATE GM MODELS FOR FAULTY GEAR SHIFTERS. THIS WAS IN THE WASHINGTON POST AND WAS BY A ERICK AYAPANA. I WOULD REALLY LIKE TO HAVE SOMEONE ADVISE ME ON WHAT TO DO ABOUT THIS PROBLEM AND SOON. MY CAR WILL NOT SHIFT, TURN OVER OR ANYTHING. I NEED TO KNOW WHAT TO DO ASAP! THE TOW TRUCK DRIVER DIDN'T NEED MY KEY AND SAID THE CAR ROLLED LIKE IT WAS STILL IN GEAR. I JUST GOT THIS CAR THIS PAST MAY 2011 AND I AM VERY UPSET. I NEED TO KNOW WHO IN MY AREA I CAN SPEAK WITH THAT CAN HELP ME FIX THIS PROBLEM EVERYTHING ELSE ON THE CAR IS WORKING AND THIS APPEARS TO BE THE PROBLEM: FAULTY GEAR SHIFTER---GM. ## VIN FAILED ## 2004 BUICK RAINIER ##

DURING THE DAY THE SPEEDOMETER AND GAS GAUGE ARE NOT READABLE DURING THE DAY. DIFFICULT TO VIEW INSTRUMENT PANEL CLUSTER (IPC) DISPLAY WHEN DRIVING TOWARD BRIGHT SUNSHINE. *TR

TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT WHEN ENGINE OIL WAS ADDED TO THE VEHICLE, SOME OF THE OIL SPILLED ON TOP OF THE MANIFOLD AND THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.

THE BUICK WAS IN MY GARAGE WHICH IS ATTACHED TO THE HOUSE, BEFORE GOING TO BED I ALWAYS OPEN THE DOOR TO THE GARAGE TO BE SURE THE GARAGE DOOR IS DOWN AND THE FLAG IS INSIDE. DID SO THAT NIGHT AND ALL WAS NORMAL. THE NEXT MORNING WHEN I OPENED THE DOOR TO THE GARAGE TO PUT THE BIG DOOR UP AND THE FLAG OUT THE GARAGE WAS VERY WARM. NO OTHER INDICATION OF A PROBLEM, ASSUMED HE FURNACE HAD ACTED UP. WE TOOK THE CAR TO HAVE BREAKFAST DID NOTICE THE HOOD WAS VERY WARM AS IF THE CAR HAD BEEN RUNNING (I DO NOT HAVE A SENSE OF SMELL SO DID NOT SMELL AN EXHAUST) FUEL WAS VERY LOW ( I WONDERED IF THERE WAS ENOUGH TO GET TO A SERVICE STATION) FILLED HE CAR HAD BREAKFAST THEN CAME HOME NOT APPARENT PROBLEMS. LATER THAT MORNING MY WIFE USE THE CAR TO GO TO AN APPOINTMENT WHEN IT STARTED TO MISS, SHE PULLED OFF THE ROAD AND CALLED AAA WHO TOWED THE CAR TO THE NEAREST BUICK DEALER. THE CAR IS THERE NOW, THEY HAD NO YET DETERMINED THE PROBLEM. *TR

FILLED UP AT THE GAS STATION ONE DAY. STARTED MY RAINIER AND THE GAS GAUGE READ EMPTY AND THE LOW FUEL LIGHT WAS ON. DROVE FOR A BIT AND THE GAS GAUGE APPEARED TO START WORKING AGAIN. OVER THE NEXT COUPLE OF WEEKS THE GAUGE WOULD FLUCTUATE RANDOMLY. THEN ONE DAY, WITH MY CHILDREN IN THE CAR AND MY GAS GAUGE TELLING ME I HAD PLENTY OF FUEL, I RAN OUT OF GAS ON A VERY BUSY STREET. I WAS FORTUNATE ENOUGH TO COAST INTO A PARKING LOT AND AVOID AN ACCIDENT. MY DEALER KEPT TELLING ME I NEEDED TO PUT A FUEL CLEANER INTO MY GAS TANK AND THAT WOULD FIX THE PROBLEM. THIS FAULTY FUEL SENSOR HAS CAUSED ME TO RUN OUT OF GAS A NUMBER OF TIMES (EVEN WHEN USING THE TRIP MILEAGE INDICATOR TO GIVE MYSELF SOME IDEA OF MY FUEL LEVELS). THIS CREATES A VERY DANGEROUS SITUATION. PLEASE, PLEASE PLEASE ISSUE A RECALL AS SOON AS POSSIBLE. *TR

TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT WAS DRIVING IN A REMOTELY DARK AREA WHEN THE HIGH BEAMS WERE ENGAGED BUT THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,100 AND THE CURRENT MILEAGE WAS 102,267.

PARK CAR ON UPHILL INCLINE.PUT CAR IN PARK GOT OUT OF CAR AND WAS RUN OVER BY CAR ENDING UP ON MY LEG.LEG WAS BROKE AND ENDING UP WITH CELIOTIS AND IN HOSPITAL FOR WEEK . STILL TAKING THERAPY TO WALK.DO NOT KNOW WHY IT POP OUT OF PARK..

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 BUICK RAINIER. THE CONTACT STATED THAT THE FUEL GAUGE WAS PROVIDING INACCURATE FUEL LEVEL READINGS AND WOULD READ THAT THE TANK WAS EMPTY WHEN IT WAS ACTUALLY FULL TO CAPACITY. WHEN THE TANK WAS EMPTY, THE FUEL GAUGE WOULD READ THAT THE TANK WAS FULL. THE DEALER INFORMED THE CONTACT THAT HER WARRANTY WOULD NOT COVER THE COST TO REPAIR THIS PARTICULAR FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT THEY WOULD ONLY BE WILLING TO COVER FIFTY PERCENT OF THE REPAIR COSTS. THE CONTACT WAS AWAITING REPAIRS. THE CURRENT MILEAGE WAS 64,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE VIN WAS UNAVAILABLE.