BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 BUICK LACROSSE- EVANSVILLE, IN
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS DRIVING 45 MPH WHEN THE EXTERIOR AND INTERIOR LIGHTS ILLUMINATED ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,800 AND THE CURRENT MILEAGE IS 8,250. UPDATED 12/16/11*LJ UPDATED 12/22/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RAINIER- STOUGHTON, WI
FUEL GAUGE WORKS ERRATICALLY. WHEN THE GAS TANK IS FILLED COMPLETELY THE FUEL GAUGE READS LOW AND DINGS THE "LOW FUEL" ALARM. GAUGE THEN CLIMBS TOWARD FULL AS YOU SPEED UP AND THEN REPEATEDLY DROPS TO THE LOW FUEL ALARM. THE FAULTY FUEL LEVEL COULD LEAVE YOU STRANDED ON THE HIGHWAY WITH NO GAS IF YOU ARE NOT TRACKING YOUR FUEL LEVEL. *TT
Source: NHTSA WEB SITE -
2000 BUICK LESABRE- ORANGE, TX
DASHBOARD IS BUCKLED ALL THE WAY ACROSS. KEEPS GETTING WORSE AND I'M AFRAID THE AIRBAG ON THE PASSENGER SIDE WILL DEPLOY CAUSING ME TO HAVE AN ACCIDENT. I AM AFRAID TO DRIVE IT BUT IT IS MY ONLY MEANS OF TRANSPORTATION. I WOULD APPRECIATE ANY HELP WITH THIS MATTER. BUICK REALLY SHOULD CONSIDER A RECALL FOR THIS BEFORE SOMEONE GETS HURT OR WORSE YET KILLED. THANKS *TT
Source: NHTSA WEB SITE -
2007 BUICK RAINIER- NEW CASTLE, PA
BUICK RAINIER 2007 WITH ONLY 45000 MILES AND THE TRANSMISSION LINE ARE CORRODED SOO BAD THEY ARE LEAKING. UNBELIEABLE!! THE CAR WAS ALWAYS GARAGE KEPT AND TAKEN CARE OF. *TT
Source: NHTSA WEB SITE -
2011 BUICK ENCLAVE- LAKE BLUFF, IL
*PURCHASED NEW IN AUGUST 2010, REPORTED BACK TO DEALERSHIP THERE WAS MOVEMENT IN SEAT BACK/BOTTOM OR BOTH. HAVE RETURNED AND COMMUNICATED WITH SELLING DEALERSHIP AND GENERAL MOTORS (SERVICE REQUEST #71-929161000) ON THIS ONGOING PROBLEM AS MOVEMENT STILL EXISTS IN SEAT. ATTEMPTED TO REPAIR SEAT THREE TIMES AND FAILED. PROBLEM IS STILL EXISTS AND GM HEADQUARTERS IN DETROIT IS STANDING BY THEIR FIELD SERVICE REP AND THE DEALSHIP SAYING THERE IS NO PROBLEM IN THEIR VIEW. HAVING SAID THIS, NO ONE HAS SEEN THE VEHICLE TO EXAMINE IF IN FACT REPAIRS WERE SUCCESSFUL AFTER THEIR LAST ATTEMPT AT REPLACING PARTS ON THE SEAT FRAME. NO REPRESENTATIVE FROM , GM FIELD SERVICE MANAGER OR ANYONE ELSE REPRESENTING GM. SO, I DONT KNOW HOW THEY CAN SAY THE PROBLEM IS FIXED IF THEY ARE STILL RECEIVING COMPLAINTS AND HAVE NOT EXAMINED THE SEAT FOR WARRANTS OF THIS COMPLAINT. ADDITIONALLY I HAVE TAKEN THIS VEHICLE TO A PRIVATELY OWNED AUTO SERVICE CENTER: I AM THANKFUL TO NOT ONLY PROVIDED GREAT SERVICE BUT HAS ALSO DETECTED THE ROOT PROBLEM IN THE SEAT AND PROVIDED THEIR OPTION ON WHAT SHOULD BE DONE TO REMEDY THIS PROBLEM - REPLACE THE SEAT. WHEN I PROVIDED THIS INFORMATION TO GM HEADQUARTERS, THEY REVIEWED THE INFORMATION AND CAME BACK WITH THE SAME REPEATED RESPONSE INDICATING THAT ALTHOUGH THEY UNDERSTAND I AM NOT SATISFIED WITH THEIR RESPONSE, THEY HAVE NOTHING MORE TO ADD IN TERMS OF CORRECTING THIS PROBLEM I HAVE EXPERIENCED SINCE I PURCHASED THIS VEHICLE FROM THE DEALERSHIP. I AM CONCERNED AS TO THE SEAT PROVIDING STABILITY WHEN STOPPING IN AN EMERGENCY WHEN NEEDED MOST IN ADDITION TO THE SEAT WEARING OUT WELL BEFORE ITS TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Source: NHTSA WEB SITE -
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2011 BUICK LACROSSE- INDIANAPOLIS, IN
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE CONTACT COULD NOT SEE THE FRONT END OF THE VEHICLE HOOD, FENDERS, AND BUMPER OR THE GROUND IN ORDER TO VERIFY WHEN TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE SALES MANAGER ADVISED THE CONTACT TO INSTALL A BACK UP BUMPER CAMERA TO THE FRONT BUMPER TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,050 . THE CONSUMER STATED WHERE THE HOOD AND DASH MEET AT THE WINDSHIELD, BOTH ARE RISING AND THE WINDSHIELD WIPERS SIT ON TOP OF THAT. IT IS DESIGNED FOR RECESSED WIPERS, BUT THE BLADES ARE NOT RECESSED. THEY SIT ABOVE THE HIGH PART OF THE DASH. ONE THIRD OF THE HOOD SURFACE WOULD BE INVISIBLE WITHOUT WIPER BLADES. TO SEE THE HOOD TOP SURFACE, THE CONSUMER MUST RAISE THE SEAT AND PLACE IT FORWARD, SO HE CAN HIS CHIN OVER THE TOP OF THE STEERING WHEEL. UPDATED 10/28/11 UPDATED 11/09/2011 *LN *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RAINIER- ORLAND PARK, IL
FUEL GAUGE STOPPED WORKING. GAUGE BECAME ERRATIC REPORTING LOW/NO FUEL WHEN TANK WAS FILLED. FUEL GAUGE CONTINUOUSLY BOUNCES BETWEEN FULL AND EMPTY. BEHAVIOR CONTINUES TO EXIST. CAN'T RELY ON FUEL GAUGE TO DETERMINE WHEN A FILL UP IS REQUIRED. CURRENTLY CALCULATING MILEAGE TO NEXT FILL UP BY TRACKING MILEAGE. FLASHING LOW FUEL LIGHT IS DISTRACTING. *TR
Source: NHTSA WEB SITE -
2002 BUICK RENDEZVOUS- MADISON, OH
TL* THE CONTACT OWNS A 2002 BUICK RENDEVOUS. WHILE THE VEHICLE WAS PARKED THE PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE PASSENGER HAD DIFFICULTY HEARING AFTER THE DEPLOYMENT OF THE AIR BAG BUT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED.THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 BUICK REGAL- DUNN, NC
1998 BUICK REGAL. CONSUMER SEEKS REIMBURSEMENT FOR REPAIRS DONE RELATED TO RECALL *TGW THE CONSUMER STATED THE VEHICLE CAUGHT FIRE DUE TO AN OIL LEAK, WHICH RESULTED IN A FAULTY GASKET. IT IN TURN SHORTED OUT THE BATTERY AND THE STARTER. THE GASKET LEAKED, BLOWING OIL IN THE STARTER, AND CAUSED A FIRE UNDER THE HOOD. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE REPAIRS THAT WERE DIRECTLY RELATED TO THE RECALL. *JB
Source: CONSUMER LETTER -
2011 BUICK ENCLAVE- SPRING HILL, FL
BUICK ENCLAVE 2011: THE CAR ROLLS DOWN UNCONTROLLABLY ON HILLS WHILE IN GEAR WHETHER IN DRIVE OR REVERSE, AND IS VERY HARD TO CONTROL. THIS ALSO REQUIRES VERY QUICK MOVEMENT FROM BRAKE TO ACCELERATOR. THERE IS NO "HILL HOLD" FEATURE AND DRIVETRAIN PROVIDES NO RESISTANCE. WE DEAL WITH THIS PROBLEM EVERY DAY WHILE DRIVING OUR DRIVEWAY AND INTO OUR GARAGE. THE MINUTE WE ATTEMPT TO PULL UP TO THE GARAGE, THE CAR/SUV STARTS ROLLING BACKWARDS AND YOU HAVE TO CONDUCT A COUPLE OF QUICK STEPS TO STOP IT. I IMAGINE THIS CAUSES WEAR AND TEAR ON THE BRAKES AND OTHER PARTS OF THE VEHICLE. A SERVICE REP AT THE DEALERSHIP SAID THIS WAS NORMAL AND TOLD ME ABOUT OTHER MANUFACTURERS THAT HAVE THE SAME PROBLEM FROM GMC. I DRIVE A SECOND CAR AND IT NEVER DOES THIS. I BELIEVE THIS IS A BUICK ENCLAVE PROBLEM. *TR
Source: NHTSA WEB SITE