BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 BUICK ENCLAVE- LIVERPOOL, NY
I HAVE NOTICED THAT MY BRAKE LIGHTS DO NOT COME ON UNLESS THE KEY IS IN THE IGNITION AND TOWARD THE RUN POSITION. I WENT TO MY DEALER AND WAS TOLD THAT IS HOW THEY ARE MADE NOW. I GUESS I AM WONDERING WHY AND ALSO IF THIS IS TRUE. THE SERVICE WRITER DID TAKE MY TO ANOTHER ENCLAVE AND IT IS JUST LIKE MINE--THE BRAKE LIGHT DOES NOT GO ON IF THE KEY IN NOT IN THE RUN POSITION. *TR
Source: NHTSA WEB SITE -
2001 BUICK CENTURY- KEARNEY, NE
AFTER SETTING CRUISE CONTROL IT WILL TAKE OFF AND ACCELERATE UNTIL YOU MANUALLY SHUT THE CRUISE CONTROL SWITCH OFF. I EVEN TAPPED ON BRAKE AND IT WOULD CONTINUE. THIS PROBLEM SEEMS TO BE VERY RANDOM. *TR
Source: NHTSA WEB SITE -
1999 BUICK LESABRE- CLARKS SUMMIT, PA
WHILE PERFORMING ROUTINE MAINTENANCE WITH MY SON HE NOTICED ALL THE FRONT BRAKE LINES WERE SEVERELY RUSTED AND CLOSE TO FAILURE. THIS VEHICLE PREVIOUSLY ENCOUNTERED A BURST REAR BRAKE LINE ON 5-19-09, MILEAGE AT THAT TIME WAS 143,304. SEE NHTSA ODI #: 10269462. ALL METAL BRAKE LINES FROM THE MASTER CYLINDER AND TO/FROM THE ABS UNIT AND FRONT WHEELS WERE REPLACED TO AVOID IMMINENT BRAKE FAILURE. SILENTLY RUSTING BRAKE LINES ARE A POTENTIAL FOR SUDDEN AND UNEXPECTED BRAKE LOSS, ONLY GIVING THE DRIVER SECONDS TO REACT. *TR
Source: NHTSA WEB SITE -
2001 BUICK REGAL- SACRAMENTO, CA
I WENT TO THE GAS STATION AND THEN WENT TO MY PARENTS HOUSE WHERE I PARKED MY CAR. THIS WAS ALL OF ABOUT 6 MILES. I WENT INTO MY PARENTS HOUSE AND WAS WATCHING TV WHEN MY DAD CAME IN AND SAID COME HERE QUICK... YOUR CAR'S ON FIRE. I COULDN'T BELIEVE IT. IT WAS WORKING FINE WHEN I WENT TO THE STORE AND THEN IT CAUGHT ON FIRE OUT OF THE BLUE. THERE WAS A RECALL IN APRIL 2009 ON MY CAR DUE TO ENGINE COMPARTMENT FIRES. I TOOK IT TO JOHN L. SULLIVAN IN JANUARY 2010 TO HAVE THE RECALL WORK DONE AT NO CHARGE. YET, MY CAR CAUGHT ON FIRE ANYWAY. I FILED A COMPLAIN WITH GM MOTORS WHO DENIED MY CLAIM STATING THE BREACH OF WARRANTY STATUTE OF LIMITATIONS HAD EXPIRED PER CALIFORNIA STATE LAW. HOWEVER, FEDERAL LAW STATES I AM ENTITLED TO A FREE AND "EFFECTIVE" REMEDY FOR THIS SITUATION. OBVIOUSLY, THE REMEDY WAS NOT EFFECTIVE. I WANT GM TO FIX MY CAR IMMEDIATELY!!!!!! FEDERAL LAW SHOULD OVERRIDE ANY STATE LAW. I AM VERY LUCKY I WAS NOT IN THE CAR WHEN THE FLAMES ERUPTED. I AM ALSO VERY LUCKY IT WAS NOT PARKED IN MY GARAGE OR SOMETHING WHERE MY HOUSE COULD HAVE CAUGHT FIRE. THERE WERE ABSOLUTELY NO INDICATIONS THAT ANYTHING WAS WRONG WITH MY CAR. *TR
Source: NHTSA WEB SITE -
2011 BUICK LUCERNE- SODA SPRINGS, ID
WHILE DRIVE ON FREEWAY AT ABOUT 60 MPH; WENT INTO A SLIT LEFT CORNER AND UPON EXITING THE CORNER THE STEERING HUNG UP AND WOULD NOT TURN BACK TO THE RIGHT. WITH MUCH PRESSURE ON THE STEERING WHEEL TO THE RIGHT THERE WAS A POP IN THE STEERING AND THE CAR RESPONDED TO THE RIGHT. WITH IN A MINUTE ON THE NEXT CORNER THE SAME THING HAPPENED. THE CAR WAS DRIVEN 10 MILES AND PARKED ABOUT 20 MINUTES. WHILE DRIVING THOUGHT THE PARKING LOT ON A 90 DEGREE LEFT TURN IT HAPPENED A 3RD TIME AND TOOK MORE FORCE TO GET THE STEERING TO FREE UP TO THE RIGHT. IT HAPPENED ONE MORE TIME BEFORE LEAVING THE PARKING LOT. THE DEALERSHIP THAT SOLD THE CAR TO USE WAS ACROSS THE STREET AND THE CAR WAS LEFT WITH THEM FOR REPAIR. THE DEAL WAS UNABLE TO GET THE CAR TO DO IT WHILE TEST DRIVING. BUICK AND THE DEALERSHIP REFUSE TO INVEST THE TIME TO OR MONEY TO GIVE US A ROOT CAUSE OR CORRECTIVE ACTION. THEIR SOLUTION IS TO KEEP DRIVING IT UNTIL THE PROBLEM IS PERMANENT OR WE CAN BRING IT IN AND THEY CAN SIMULATE IT IN THE SHOP. I'M DISAPPOINTED THAT HUMAN SAFETY IS NOT THEIR CONCERN. *TR
Source: NHTSA WEB SITE -
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2003 BUICK LESABRE- NAHUNTA, GA
I HAVE A 2003 BUICK LESABRE THAT THE DASH HAS COME UNGLUED AND HAS BUCKLED UP HALF WAY ACROSS THE DASHBOARD. THE DASH IS MAINLY AFFECTED IN THE AREA INFRONT OF THE STEERING WHEEL, BUT IS GETTING WORSE AND SPREADING TOWARDS THE CENTER AND PASSENGER SIDE. I'M REALLY SCARED TO DRIVE MY CAR. SO AFRAID THE AIRBAGS MAY NOT WORK CORRECTLY IN AN EMERGENCY, OR EVEN WORSE, THAT THE AIRBAGS GO OFF FOR NO APPARENT REASON! I HAVE FRIENDS WITH THE SAME PROBLEM. THERE IS AN INTERNET LINK WITH A BUICK LESABRE FORUM WHERE MANY OTHER DISSATISFIED LESABRE OWNERS ARE COMPLAINING OF THE SAME PROBLEM. THEREFORE, I KNOW MINE IS NOT AN ISOLATED CASE. I HAVE CONTACTED THE DEALERSHIP WHERE I PURCHASED THE CAR. THEY TOLD ME GM WAS NOT RESPONSIBLE FOR THIS PROBLEM. AN ESTIMATE OF $525.49 WAS GIVEN JUST FOR A NEW UPPER DASH. THIS DID NOT INCLUDE LABOR. PLEASE HELP!!! *TR
Source: NHTSA WEB SITE -
2003 BUICK RENDEZVOUS- DULUTH, MN
I WAS PARKED ON A HILL FACING UP WARDS. I MADE A U TURN IN THE STREET TO GO DOWN THE HILL AS I ALWAYS DO. AS I APPROACHED THE STOP SIGN I LOST ALL PRESSURE TO THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I WENT THROUGH THE STOP SIGN BUT NO ACCIDENT OCCURRED. I WAS ABLE TO COME TO A VERY SLOW STOP. WHILE I CONTINUED DRIVING TO THE NEAREST MECHANIC I NOTICED SMOKE COMING FROM UNDER THE HOOD AND NOW THE "LOW BRAKE FLUID" WARNING LIGHT CAME ON AND WARNING CHIMES WERE RINGING CONSTANTLY. I PULLED OVER AND NOTICED BRAKE FLUID HITTING HOT ENGINE COMPONENTS CAUSING THE SMOKE. I COULD SEE BRAKE FLUID DRIPPING UNDER THE VEHICLE TOO BUT UNDER THE ENGINE. THE MECHANIC INSPECTED THE LINE AND SAID THAT THE LINE RUNS UP TO THE FIRE WALL BEHIND THE TOP OF THE ENGINE AND THAT HE DIDN'T WANT TO WORK ON IT. "REAL NICE". I HAVE TO FIND A SHOP WHO IS COMPETENT TO DO THIS JOB. I WOULD HAVE NO DOUBT BEEN IN A VERY SERIOUS ACCIDENT HAD I BEEN ON THE FREEWAY WHILE THIS HAPPENED. FROM READING SOME OTHER SIMILAR ISSUES ONLINE THIS SHOULD BE A RECALL ISSUE. APPARENTLY ALL THESE BRAKE LINES RUN UP TO THE FIRE WALL WHERE INSTALLATION HOLDS MOISTURE AND CAUSES FAILURE. THIS IS NOT A NORMAL WEAR AND TEAR ISSUE. IF THE LINE WASN'T IN OR CLOSE TO INSULATION THIS WOULDN'T BE HAPPENING. *TR *KB
Source: NHTSA WEB SITE -
1998 BUICK LESABRE- LEHIGH ACRES , FL
MY SON WAS ON HIS WAY TO PICK UP MY DAUGHTER ON THE 16, OF SEPTEMBER, 2011 AND AS HE WAS DRIVING THE CAR SHUT OFF. THANKFULLY HE WAS IN A RESIDENTIAL AREA WHERE THE SPEED LIMIT WAS 35 BUT HAD IT BEEN ELSEWHERE HE WOULD HAVE BEEN IN A SERIOUS ACCIDENT. THE CAR CUT OFF HE WAS ABLE TO TURN THE CAR ON AFTER A FEW MINUTES AND MADE IT HOME AFTER PICKING UP HIS SISTER. EVER SINCE THEN I HAVE NOT BEEN ABLE TO TURN MY CAR ON. I ASKED THE DEALER AND THEY SAID I SHOULD INSERT THE KEY TURN IT ON WAIT A MINUTE AND THEN TURN KEY OFF. WAIT 10 MINUTES AND TRY TO START MY CAR. I DID JUST THAT AND MY CAR IS NOT GOING ON AT ALL. I WANT TO KNOW WHAT IS IT THAT I SHOULD DO NEXT? VERY FRUSTRATED I NEED MY CAR FOR WORK. *TT
Source: NHTSA WEB SITE -
2004 BUICK LESABRE- WILMINGTON , DE
I BOUGHT THIS CAR MAY 2010 FROM GREGORY AUTOMOTIVE GROUP IN NEW CASTLE DE. I IMMEDIATELY HAD A PROPBLEM WITH THE SPEEDOMETER THE DAY I BOUGHT IT, TOOK IT BACK TO THE DEALERSHIP AND WAS TOLD THAT IT WASNT A BIG DEAL, THIS PROBLEM WAS COVERED BY BY WARRANTY AND I WOULD JUST NEED TO PAY A $100.00 DEDUCTIBLE. I TOOK IT TO MY LOCAL BUICK DEALERSHIP AND THEY TOLD ME THAT IT ISN'T COVERED UNDER THE WARRANTY I BOUGHT FROM THE DEALER AND I WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIRS. MY NEXT ISSUE IS THE GAS GAUGE STARTED TO MESS UP; WRONG READINGS AND GAS LEVELS LEFT ME OUT OF GAS AND VERY UPSET. I WILL BE TAKING THIS BACK TO BUICK TO SEE IF I AM AT ALL ELIGIBLE TO RECIEVE RECALL BENEFITS OR SOMETHING BECAUSE THE AMOUNT TO FIX THESE ISSUES ARE GREATER THAN I CAN AFFORD WITHIN THE YEAR AND SOME CHANGE OF OWNING THE VEH. AND I ALSO WANT TO SAY I DID RESEARCH AND DO A CARFAX ON THE CAR AND IT CAME BACK WITH ACCURATE MILEAGE, ONE OWNER AND NO ACCIDENTS AND I JUMPED ON IT, ONLY TO HAVE A NICE CAR WITHOUT A WORKING SPEEDOMETER AND GAS GAUGE. I THOUGHT BUICKS WERE GOOD SOLID CARS...... *TT
Source: NHTSA WEB SITE -
2006 BUICK RENDEZVOUS- HOULTON, WI
FUEL GAUGE HAS BEEN GROSSLY INACCURATE SINCE ABOUT THE FALL OF 2009. WE ARE NEVER SURE IF WE ARE GOING TO RUN OUT OF GAS AND BE STRANDED. MY WIFE IS AN REGISTERED NURSE WHO'S WORKED NIGHTS AND GETTING OFF AT 2:00 A.M. AND RUNNING OUT OF GAS ON THE FREEWAY COULD POTENTIALLY PUT HER LIFE IN DANGER, NOT TO MENTION HAVING TO LOOK FOR GAS IN CRIME RIDDLED NEIGHBORHOODS. THIS HAS HAPPENED ONCE ALREADY, WHERE THE GAUGE SHOWED 1/4 TANK BUT WAS IN FACT EMPTY, AND CAUSED A STALL. FORTUNATELY THIS WAS DURING THE DAYTIME ON A LIGHTLY TRAVELED RURAL ROAD ALTHOUGH WE ARE JUST WAITING FOR IT TO HAPPEN IN TRAFFIC ON THE FREEWAY. VERY DANGEROUS. 2006 BUICK RENDEZVOUS CXL AWD. *TT
Source: NHTSA WEB SITE