BUICK Complaints

TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT WAS DRIVING 45 MPH WHEN BOTH REAR PASSENGER DOORS OPENED INTERMITTENTLY. THE FAILURE OCCURRED ON FOUR PREVIOUS OCCASIONS. THE DOORS WILL ONLY CLOSE WHEN THEY ARE LOCKED, BUT THE CAR ALARM SOUNDS, WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED, AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 1995 BUICK REGAL. THE CONTACT WAS DRIVING 30 MPH WHEN THE SMELL OF FUEL ENTERED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC STATED THAT THERE WAS AN ISSUE WITH THE EXHAUST SYSTEM. THE CONTACT DID NOT HAVE ANY REPAIRS DONE TO THE VEHICLE. THE FAILURE MILEAGE AS 103,000.

TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. THE CONTACT STATED THE POWER LOCKS WERE SUPPOSED TO UNLOCK AUTOMATICALLY ONCE THE VEHICLE WAS SHIFTED IN PARK HOWEVER, THE VEHICLE HAD TO BE UNLOCKED MANUALLY. THE DEALER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 21,000.

MISSING EASY TO VIEW NAVIGATION COMPASS IN BUICK ENCLAVE DRIVER INFORMATION CENTER DISPLAY. BECAUSE WE ORDERED THE OPTIONAL NAVIGATION SYSTEM TO OBTAIN THE REAR VIEW CAMERA DISPLAY, OUR DEALER ADVISED US THAT THE COMPASS DISPLAY CANNOT BE ADDED TO THE DIC DISPLAY AT THIS TIME. THE NAV COMPASS DISPLAY IS HARD TO VIEW ON THE LEFT UPPER SCREEN DISPLAY, NON-INTUITIVE, AND UNSAFE FOR THE DRIVER TAKING THEIR EYES OFF THE ROAD. AND, YOU MUST HAVE THE NAV DISPLAY ENABLED. OUR 2002 BUICK RENDEZVOUS HAD THIS DIC COMPASS DISPLAY AND THE 2011 CADILLAC SRX THAT WE WERE CONSIDERING BUYING. BUICK MARKETING/PRODUCT DEVELOPMENT MADE A POOR SAFETY DECISION IN NOT HAVING A REDUNDANT COMPASS DISPLAY FOR A MSRP $48.5K VEHICLE. I USED THIS DIC COMPASS DISPLAY IN UNFAMILIAR DRIVING AREAS FREQUENTLY. A MARKET FOCUS CUSTOMER SURVEY GROUP WOULD HAVE DISCLOSED THIS ISSUE. WE FILED A CUSTOMER COMPLAINT FORM WITH BUICK'S CAC CENTER. BUT, THE DEALER ADVISED ME THE CASE FILE WOULD BE SENT TO THE DEALER INSTEAD OF TO BUICK MARKETING/PRODUCT DEVELOPMENT! THE ROOMINESS AND VALUE WERE THE MAIN REASONS FOR SELECTING THE ENCLAVE. MOUNTING AN AFTERMARKET COMPASS IN A LUXURY VEHICLE IS A POOR SOLUTION! *KB

TL* THE CONTACT OWNS A 1991 BUICK ROADMASTER EQUIPPED WITH HERCULES ULTRA TOURING TIRES SIZE 225/75/R15. THE CONTACT STATED THAT THE SIDEWALLS OF THE FRONT PASSENGER AND REAR DRIVER TIRES WERE SPLITTING. THE CONTACT ALSO STATED THAT THE VEHICLE WAS ALIGNED ON SEVERAL OCCASIONS, IN AN ATTEMPT TO PREVENT THE UNEVEN WEAR OF THE TIRES. THE FAILURE MILEAGE OF THE TIRES WAS 12,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE SERVICE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS, WHERE THE AIR BAG SENSOR WAS REPLACED SEVERAL TIMES. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE 53,000.

WHILE TURNING VEHICLE OFF I WAS UNABLE TO REMOVE KEY FROM THE IGNITION CYLINDER. DESPITE ATTEMPTS TO LUBRICATE THE IGNITION KEY CYLINDER AND THE GEAR SELECTOR SWITCH THE KEY STILL REMAINS STUCK IN THE IGNITION CYLINDER. THIS PROBLEM HAS PROGRESSIVELY GROWN WORSE OVER THE PAST YEAR AND KEY REMOVAL FAILURE OCCURS 98% OF THE TIME. *KB

LOSS OF LIGHTING ON INSTRUMENT CLUSTER AND REAL TAIL LIGHTS. DURING VEHICLE START IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT RECEIVING ELECTRICAL POWER. THE FUSE BOX WAS INSPECTED AND THE 15 AMP FUSE WAS BLOWN. IMMEDIATE REPLACEMENT RESULTED IN REPETITIVE BLOWN FUSES. REPLACED REAR RUNNING LIGHT LAMP BULBS ALSO DID NOT SOLVE PROBLEM. REMOVED TWO REAR RUNNING LAMP BULBS AND INSTRUMENT CLUSTER REMAINS POWERED WITH NO RECURRING BLOWN FUSES. PROBLEM AFFECTS INTERIOR AND EXTERIOR LIGHTING. *KB

SINCE ABOUT 60,000 MILES, THE CAR IT STALLS OUT. IT CAN STALL GOING 70 MPH DOWN THE INTERSTATE, STALL AT STOP SIGNS, STALL PULLING OUT OF AN INTERSECTION. LAST OCCURRENCE I WAS TRYING TO CROSS A MAJOR HIGHWAY WHEN IT STALLED. I COASTED ACROSS THE HIGHWAY AND IT RESTARTED RIGHT AWAY. IF A CAR HAD BEEN COMING FROM EITHER DIRECTION, WE WOULD HAVE BEEN HIT. I HAVE HAD 4 SENSORS REPLACED AND NOTHING SEEMS TO FIX THIS PROBLEM.

I LEFT MY WINDOW OPEN FOR ABOUT FIVE MINUTES DURING A RAIN STORM AND THE LEFT SIDE BUTTONS ON MY STEERING WHEEL CONTROLLING MUSIC ONLY WORKS PRESSING THE BOTTOM OF THE SWITCHES. THE TOP OF THE SWITCHES HAVE NO RESULT: THERFORE I LOST MY SCANNING THE STATIONS AS WELL AS SEEK DOWNWARDS. NOW 2 MONTHS LATER WITHOUT ANY WATER CONTACT I AM NOW LOSING MY AM/FM MODE BUTTON UNLESS I PRESS LIKE I WANT TO KILL IT. THE WINDOW SWITCHES FOR THE LEFT REAR HAVE NOW DIED AND I AM BEING TOLD I NEED TO PAY FOR A RESET OF THAT LEFT REAR DOOR MODULE AND THEN THE SWITCH SHOULD WORK OK. WHAT IS GM THINKING OF, MAKING THEIR SWITCHES LESS WATERPROOF THAN 50 YEARS AGO, AND WHY SHOULD I HAVE TO PAY IF IT IS A COMPUTER RESET. THANKS FOR NO HELP!, GM. *KB