BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2001 BUICK LESABRE
    - NY, NY

    REAR WINDOW DOES NOT WORK, MOTOR IS GOOD, SWITCHES ARE GOOD, REGULATOR IS GOOD. WHAT GM IS TELLING ME IS THAT THE DOOR MODULE HAS LOST ITS PROGRAM AND I NEED TO GO TO THEM TO RESET THIS AT A COST OF $125. THEY DON'T KNOW WHY IT COULD HAVE LOST THE PROGRAM, BUT IT IS QUITE POPULAR. JUST COME IN AND SPEND MONEY AND IT "MIGHT" WORK AGAIN. ARE YOU KIDDING? OTHERWISE AFTER THE $125 I WILL HAVE TO PAY $250 FOR A NEW MODULE AND THEY WILL BE KIND ENOUGH TO RESET THE NEW ONE FOR FREE. AFTER A $375 PLUS TAX PAYMENT! *KB

    Source: NHTSA WEB SITE
  • 1999 BUICK LESABRE
    - CLEVELAND , OH

    TL* THE CONTACT OWNS A 1999 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING OVER A POTHOLE AT A LOW SPEED, THE STRUT HOUSING ON THE FRONT PASSENGER SIDE FAILED AND THE HOOD POPPED OPEN. THE VEHICLE WAS TAKEN TO A LOCAL GARAGE AND THE CONTACT WAS INFORMED THAT THE WHEEL WELDING WAS DEFECTIVE AND CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 124,156.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK REGAL
    - CINCINNATTI, OH

    TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE DRIVING 25 MPH, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE RIGHT. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER: STEERING ( STEERING); HOWEVER, THE CONTACTS VEHICLE WAS NOT INCLUDED. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 150,000. UPDATED 01/23/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - LYNCHBURG, VA

    TL* THE CONTACT OWNS A 2002 BUICK LESABRE EQUIPPED WITH MICHELIN HARMONY TIRES, TIRE SIZE P225/60R/16. THE CONTACT STATED THE SIDEWALLS ON THE DRIVERS REAR AND FRONT PASSENGER SIDE WERE BREAKING AWAY FROM THE TIRE. DURING A STATE INSPECTION, THE INSPECTOR CONFIRMED THAT THE TIRES WERE SEPARATING. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 108,331. UPDATED 09/07/11 *BF THE CONSUMER STATED THE TREAD ON THE TIRE IS 7/32", BUT WHEN IT WAS FIRST PURCHASED, THE TREAD WAS 9/32". UPDATED 09/09/11*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 BUICK CENTURY
    - LANCASTER, PA

    TL* THE CONTACT OWNS A 2000 BUICK CENTURY. WHILE DRIVING SLOW, THE CONTACT STATED WHEN SHE APPLIED THE BRAKES, HER FOOT EXTENDED DIRECTLY TO THE FLOOR. THE DEALER DIAGNOSED THAT THE BRAKE LINE WAS COVERED WITH RUST AND THERE WAS NO BRAKE FLUID IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 71,390. UPDATED 9/27/11 *CN UPDATED 10/07/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - NORTH BRANFORD, CT

    DASH BOARD SEPARATION FROM LEFT TO RIGHT TOWARDS PASSENGER SIDE AIRBAG. DEALER & AUTO BODY SHOP OFFER NO FIX. *TR

    Source: NHTSA WEB SITE
  • 2003 BUICK LESABRE
    - PEARL, MS

    I HAVE A 2003 BUICK LESABRE. TWO MONTHS AGO MY DRIVERS SIDE WINDOW STOPPED WORKING AND WOULD NOT GO BACK UP. I HAD TO HAVE THE COMPLETE WINDOW CONTROL REPLACED. I LOOKED ON THE INTERNET AND FOUND THAT MANY PEOPLE HAVE REPORTED HAVING THE SAME PROBLEM. YESTERDAY MY FRONT PASSENGER. SIDE WINDOW DID THE SAME THING. IT ALSO WON'T GO UP EITHER, SO OBVIOUSLY NOW I'M GOING TO HAVE TO DO THE SAME THING WITH IT. *TR

    Source: NHTSA WEB SITE
  • 2011 BUICK ENCLAVE
    - TAMPA, FL

    2011 BUICK ENCLAVE WITH AUTO TRANS. VEHICLE ROLLS BACKWARDS ON AN INCLINE WHEN FOOT IS REMOVED FROM THE BRAKE. REQUIRES DRIVER TO APPLY EXCESSIVE THROTTLE POWER UPON TAKING FOOT OFF OF BRAKE WITH DANGER OF ROLLING INTO CARS BEHIND IT. *TR

    Source: NHTSA WEB SITE
  • 1999 BUICK REGAL
    - NORWALK , CA

    TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL SPORADICALLY AND ON SOME OCCASSIONS, WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A LOCAL SHOP WHO DIAGNOSED THAT THE STARTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIRED THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE CHIP IN THE KEY MIGHT HAD BEEN DEFECTIVE AND ADVISED TO SPEAK WITH A LOCKSMITH. THE LOCK SMITH INSPECTED THE VEHICLE AND ADVISED THAT THE PROBLEM WAS NOT WITH THE KEY BUT THE ANTI-THEFT SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LUCERNE
    - FORSYTH, MO

    2006 BUICK LUCERNE. CONSUMER STATES PROBLEM WITH STABILITRAK SYSTEM *TGW THE CONSUMER STATED THE STABILITRAK PROBLEM SUBSIDED FOR ALMOST A YEAR, BUT HAS NOW RETURNED AND IT IS MUCH WORSE. PREVIOUSLY, THERE WERE ONLY ERRONEOUS WARNING LIGHTS AND BEEPS. NOW, THE STABILITRAK SYSTEM IS OCCASIONALLY DECIDING THAT THERE IS A DANGEROUS PROBLEM AND APPLYING THE BRAKES WITHOUT WARNING. THE LIGHT CONTINUED TO ILLUMINATE. *JB

    Source: CONSUMER LETTER