BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK ENCLAVE- BREA, CA
2011 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO A MISSING COMPASS *TGW GM INFORMED THE CONSUMER, THE VEHICLE DID NOT COME EQUIPPED WITH A COMPASS, BECAUSE IT HAS A NAVIGATION OPTION AND THEREFORE WAS REDUNDANT. *JB
Source: CONSUMER LETTER -
2011 BUICK ENCLAVE- MILWAUKEE, WI
MY 2011 BUICK ENCLAVE ROLLS FORWARD AND BACKWARD ON AN INCLINE WHEN IN DRIVE. THIS IS A SERIOUS SAFETY CONCERN AS THE ROLLBACK IS NOT RESTRICTED AND CAN REACH DANGEROUS SPEEDS DEPENDING ON THE LEVEL OF DECLINE. THIS REQUIRES THE DRIVER TO KEEP FIRM AND CONSISTENT PRESSURE ON THE BRAKE WHEN ON AN INCLINE TO AVOID ROLLING INTO OTHER VEHICLES AND ALSO, GO HEAVY ON GAS TO OVERPOWER THE ROLL WHEN TAKING OFF. THIS IS EVEN WORSE THAN A MANUAL TRANSMISSION VEHICLE AS AT LEAST THEY WILL STOP IF THEY SNUB OUT. *TR
Source: NHTSA WEB SITE -
2000 BUICK LESABRE- EGG HARBOR TOWNSHIP, NJ
MY DASHBOARD STARTED TO SEPARATE FROM THE DRIVERS SIDE AND IS GOING OVER TO PASSENGERS SIDE AIRBAG. HALF WAY THERE NOW.I'M WORRIED ABOUT THE AIRBAG GOING OFF WHEN I'M DRIVING. THE DEALER SAYS IT CANNOT BE FIXED THAT IT NEEDS TO HAVE A WHOLE NEW DASHBOARD PUT IN. I THINK THIS IS HAPPENING TO ALOT OF THE BUICK LESABRES. IT JUST KEEPS GOING LITTLE BY LITTLE EVERYDAY OVER TO THE PASSENGER SIDE AND I'M WORRIED. I DON'T THINK I SHOULD HAVE TO BE THE ONE TO PAY FOR THIS PRODUCT THAT WAS FAULTY IN THE FIRST PLACE. *TR
Source: NHTSA WEB SITE -
2011 BUICK LACROSSE- ADMORE, OK
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE WITH THE ENGINE TURNED OFF, THE VEHICLE UNEXPECTEDLY REVERSED INTO THE SIDE OF THE GARAGE DOOR AND CONTINUED TO ROLL, CRASHING INTO A CURB WHICH STOPPED THE VEHICLE. THE DRIVER SIDE DOOR AND FOUR RIMS WERE DAMAGED. THE DRIVER SIDE DOOR REQUIRED REPLACEMENT AND IN ADDITION, THERE WAS A DENT ABOVE THE FRONT PASSENGER SIDE BUMPER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO THE POWER TRAIN. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER FOR DIAGNOSIS AND COLLISION REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,142. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RAINIER- SHAWNEE, KS
FUEL LEVEL SENDER IN THE GAS TANK FAILS, GAUGE IS UNRELIABLE AND INDICATED FULL TANK OR EMPTY TANK RANDOMLY. CAN INDICATE A FULL TANK WITH ONLY A LITTLE BIT OF FUEL LEFT. *TR
Source: NHTSA WEB SITE -
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2010 BUICK ENCLAVE- HOMER, LA
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE PARKED, THE GEAR SHIFTER WAS PLACED IN REVERSE, BUT THE VEHICLE DROVE FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL, PLACED THE VEHICLE INTO PARK AND SHUT THE ENGINE OFF. THE CONTACT PROCEEDED TO PLACE BRICKS IN FRONT OF THE TIRES AND SHIFTED THE VEHICLE INTO REVERSE. THE VEHICLE REVERSED AND THE CONTACT WAS ABLE TO BEGIN DRIVING AS NORMAL. THE FAILURE OCCURRED ON APPROXIMATELY TEN DIFFERENT OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK RAINIER- CHESHIRE, CT
FUEL GAUGE SENSOR MALFUNCTION. CORRECT FUEL LEVEL NOT INDICATED ON INTERIOR OF VEHICLE. READS AS ALWAYS EMPTY. *TT
Source: NHTSA WEB SITE -
2011 BUICK LACROSSE- ROSEMONT, MN
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING. THE FAILURE HAD PROGRESSIVELY GOTTEN WORSE AND THE VEHICLE WOULD VIOLENTLY JERK INTO GEAR ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS NOT THE CAUSE OF THE FAILURE, BUT RATHER THE PROGRAMMING OF THE COMPUTER. THE DEALER STATED THAT THE COMPUTER WAS SENDING INCORRECT SIGNALS TO THE TRANSMISSION, CAUSING THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT THERE WAS NO REMEDY FOR THE COMPUTER SYSTEM AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 21,000. SM.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK ENCLAVE- SOUTH BEND , IN
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING ON AN INCLINE WITH HIS YOUR FOOT ON THE BRAKE PEDAL, THE VEHICLE WOULD ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE FAILURE WAS NORMAL FOR A MANUAL VEHICLE. THE MANUFACTURER STATED THERE WAS NO FAILURE AND THE VEHICLE WAS FUNCTIONING NORMALLY. THE FAILURE MILEAGE WAS 80. UPDATED 09/19/11 *BF UPDATED 11/02/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LUCERNE- LAUREL, MD
VEHICLE WAS LEFT STANDING IN DRIVE BY MISTAKE. IT PROCEEDED WITHOUT A DRIVER AND CRASHED INTO A TREE. *TR
Source: NHTSA WEB SITE