BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 BUICK LACROSSE
    - GRANITE CITY, IL

    ROUTINE DRIVING. AFTER MAKING A LEFT HAND TURN AT A TRAFFIC SIGNAL THE POWER STEERING STOPPED WORKING. THIS MADE THE VEHICLE ALMOST IMPOSSIBLE TO STEER. THE O RING HAD BLOWN OUT OF THE POWER STEERING HOSE LEADING TO THE PUMP. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - WORCESTER, MA

    THE POWER STEERING IS MAKING A WHINING NOISE. THIS IS A FAIRLY NEW CAR AND IT'S NOT NORMAL TO HEAR THIS ALL THE TIME. BROUGHT IT TO A DEALERSHIP WHO COULDN'T FIND ANYTHING WRONG OTHER THAN THE SOUND. IT IS OBVIOUSLY GOING BUT ISN'T AT THAT POINT YET, PROBLEM BEING MY WARRANTY WILL EXPIRE BY THE TIME IT DOES. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK RAINIER
    - WEST ST. PAUL, MN

    TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT THE SPEEDOMETER WOULD BECOME STUCK AT 40 MPH AND SPORADICALLY, WOULD NOT RETURN TO ZERO WHEN THE VEHICLE WAS AT A COMPLETE STOP. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE STEPPER MOTOR IN THE SPEEDOMETER HAD FAILED. THE FAILURE MILEAGE WAS 71,000 AND CURRENT MILEAGE 71,488.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LUCERNE
    - CHESTERLAND, OH

    THE REAR PASSENGER DOOR OF MY 2006 BUICK LUCERNE INTERMITTENTLY NOT UNLOCK (OPEN) FROM THE INSIDE OR OUTSIDE OF THE VEHICLE, CREATING A SAFETY CONCERN IF THE VEHICLE IS TO BE EXITED QUICKLY. *TR

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - GRINNELL, IA

    I WAS DRIVING OUR BUICK LACROSSE WITH 3036 MILES ON IT, AT 58 MPH, WHEN THE WHEEL BEGAN TO JERK BACK & FORTH VIOLENTLY. I WAS SKIDDING DOWN THE ROAD UNABLE TO STEER. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND EVENTUALLY HAVE THE CAR TOWED IN. THE RIGHT REAR TIE ROD BOLT HAD BROKEN. WHEN THIS HAPPENED THE SUSPENSION CONTROL ARM WAS BENT. BOTH PARTS HAVE BEEN REPLACED.. WE WERE TOLD THEY HAD NOT SEEN THIS HAPPEN BEFORE AND NO EXPLANATION AS TO WHAT WOULD HAVE MADE IT HAPPEN. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - BELLVILLE, OH

    TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE DRIVER DOOR WOULD NOT UNLATCH AND THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. THE CONTACT HAD TO EXIT THE VEHICLE THROUGH THE PASSENGER DOOR AS THE FAILURE RECURRED FOR APPROXIMATELY SIX WEEKS. IN ADDITION, THE CONTACT STATED THERE WAS OVERPOWERING GASOLINE FUMES IN THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER HAD ISSUED A VOLUNTARY RECALL BUT THE CONTACT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR MECHANIC FOR DIAGNOSIS OR REPAIRS. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 79,400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK TERRAZA
    - PORTERVILLE, CA

    MY NAME IS [XXX] OWNER OF 2005 BUICK TERRAZA.WE HAVE ALWAYS HAD A PROBLEM WITH THE STARTER GETTING STUCK/FROZEN , WE HAVE ALSO TALKED TO OTHER OWNERS OF THIS VEHICLE ,AN THEY ALSO HAVE HAD THE SAME PROBLEM . I FEEL THERE HAS TO BE A RECALL ON THIS PROBLEM BUT I AM SURE BUICK DOES NOT MAKE THIS A RECALL BECAUSE THEY HAVE NO FIX ( B.S.) TO THIS PROBLEM. WE FEEL LIKE GETTING A LAWYER T SEE IF MAYBE THEN THEYCOULD FIX THIS . THE DEALER SAYS OUR WARRANTY NO LONGER COVERS . WE HAVE HAD THIS PROBLEM SINCE DAY ONE. WITH 10 MILES ON THE NEW VEHICLE. PLEASE HELP US . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

    Source: NHTSA WEB SITE
  • 2002 BUICK CENTURY
    - PLYMOUTH, MA

    2002 BUICK CENTURY. CONSUMER STATES DESIGN DEFECT *TGW THE CONSUMER STATED HIS WIFE TOOK THE VEHICLE TO A REPAIR SHOP BECAUSE THE WINDSHIELD WIPER BLADE WAS STUCK. HOWEVER, IT WAS DISCOVERED THE RADIATOR WAS ALMOST ON THE GROUND AND IN THE PROCESS OF BECOMING DETACHED. SHE WAS REFERRED TO AN AUTO BODY SHOP. THE BODY SHOP STATED THE RADIATOR MOUNT WAS DRY ROTTED BEYOND REPAIR AND SHOULD HAVE NEVER OCCURRED IN AN EIGHT YEAR OLD VEHICLE. **JB UPDATED 10/20/11.*JB

    Source: CONSUMER LETTER
  • 2005 BUICK RENDEZVOUS
    - SAN JUAN, PR

    TL*THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE HEADLIGHTS FOGGED UP WHEN THE TEMPERATURE DROPPED. THE DEALER WAS CONTACTED BUT WAS UNABLE TO DUPLICATE THE PROBLEM AND STATED THAT IT WAS NORMAL. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20, 000 AND THE CURRENT MILEAGE WAS 28,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK PARK AVENUE
    - PINE CITY, NY

    I OWN A 1999 BUICK PK AVE. ON FEB 27, 2011 I HAD TO MOVE VEHICLE TO PLOW SNOW. LOW BATTERY, ATTACH BOOSTER PACK AND TRIED TO START AGAIN. THERE WAS A LOUD BACKFIRE. APPARENTLY THE PLENUM HAD BURST KNOCKING OFF FUEL LINE AND I FOUND MY VEHICLE TO BE ON FIRE. AFTER PUTTING OUT FIRE I CONTACTED MY INS CO, WHO ADVISED ME THAT THIS DAMAGE WAS AN EXACT DESCRIPTION OF A GM RECALL-TSB#03054B- AND I SHOULD CONTACT THEM. GM ADVISED ME THAT THE RECALL WAS DONE PREVIOUSLY. I WOULD HAVE THOUGHT THAT THIS PROBLEM WOULD NOT HAVE HAPPENED IF THE SUPPOSED REPAIR WAS ACTUALLY DONE AND THE REPLACEMENT PARTS WERE NOT ALSO FAULTY. I FEEL GM SHOULD BE RESPONSIBLE. I HAVE SAVED ALL PARTS AND AM REQUESTING AN INVESTIGATION INTO THIS MATTER. ANOTHER VEHICLE IN MY SAME AREA ALSO HAS THE SAME CONDITION AND FIRE - HIS CAR WAS BURNT UP. SOMETHING IS DEFINITELY WRONG AND I AM HOPING THERE WILL BE ANOTHER INVESTIGATION. EITHER IN THE REPAIR PARTS IF USED OR THE DEALERSHIPS REPAIR HABITS CONFIRMING THAT NO FRAUD WAS COMMITTED BY SAID DEALERSHIP. *TR

    Source: NHTSA WEB SITE