BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2001 BUICK LESABRE
    - GOBLES, MI

    TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THE STRUCTURE TO THE DASHBOARD WAS BEGINNING TO FRACTURE AND SEEMED TO BE PULLING FROM ITS HOUSING. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 BUICK REGAL
    - WEST AUGUSTA, VA

    1998 BUICK REGAL GS. RACK AND PINION PROBLEMS AT 96K MILES. NOTHING NOTICABLE LEADING UP TO PROBLEM. ONE DAY IT HAS HARD TO STEER TO THE LEFT. NOW IT IS EFFECTING TURNING TO THE RIGHT. *TR OTHER '98 REGALS WERE UNDER RECALL FOR THIS ISSUE BUT FOR SOME REASON MY REGAL ISN'T. SPOKE TO BUICK AT 8666088080 AND WAS TOLD BY A MANAGER THERE WAS NOTHING THEY COULD DO SINCE IT WASN'T PART OF RECALL. KEPT REFERING TO CAR AGE EVEN THOUGH THE CAR HAS UNDER 100K MILES. TAKING TO BUICK DEALER THIS WEEKEND TO SEE IF FIXING IS WORTH IT. DEALER SAYS FULL RACK AND PINION OVERHAUL WILL RUN $1500 TO $2000. CAR IS ONLY WORTH $2500. SAD TO SEE A CAR DIE BEFORE IT HITS 100K MILES BUT I GUESS THERE IS A REASON GM WAS IN SUCH BAD SHAPE.

    Source: NHTSA WEB SITE
  • 1998 BUICK PARK AVENUE
    - TOPEKA, KS

    1998 BUICK PARK AVENUE. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE *TGW THE CONSUMER STATED THE VEHICLE BEGAN LEAKING OIL ON JULY 3, 2006. THE DEALER REMOVED AND REPLACED THE INTAKE GASKET. ON JULY 9, 2009 THE CATALYTIC CONVERTER AND THERMOSTAT WERE REPLACED AT A COST OF $ 395.91. TWO MONTHS LATER THE SAME PROBLEM RESURFACED. *JB

    Source: CONSUMER LETTER
  • 1998 BUICK CENTURY
    - CRUM LYNNE, PA

    TL*THE CONTACT OWNS A 1998 BUICK CENTURY. THE CONTACT STATED HE INTERMITTENTLY HAD TO APPLY HEAVY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THE FAILURE WAS RESULTING FROM THE LOWER PINION BEARINGS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,500 AND THE CURRENT MILEAGE WAS 133,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK CENTURY
    - MATAMORAS, PA

    TL* THE CONTACT OWNS A 1999 BUICK CENTURY. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE CHECK ENGINE AND TRACK OFF WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS LATER TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE ABS SENSOR AND OTHER WIRES WERE BOUND BY ELECTRICAL TAPE AND THE FUEL AND BRAKE LINES WERE CORRODED. IN ADDITION, THERE WERE MISSING PLUGS WHICH PREVENTED WATER FROM ENTERING THE VEHICLE ON BOTH THE DRIVER AND PASSENGER SIDES. BOTH THE BRAKE LINE AND THE TRANSMISSION WERE LEAKING FLUIDS. THERE WAS A HOLE IN THE FRONT SUB FRAME AND THE FUEL FILLER NECK WAS CORRODED. THE CONTACT ALSO STATED THAT PART OF THE EXHAUST HANGER WAS MISSING AND THE REMAINING PARTS WERE CORRODED. THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WOULD BE FAR TOO COSTLY TO PERFORM ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED USED MARCH 17, 2010. THE FAILURE MILEAGE WAS 56,500 AND THE CURRENT MILEAGE WAS 56,528.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LUCERNE
    - BUCHTEL, OH

    MY VEHICLE PULLS TO THE RIGHT. IT HAS DONE THIS SINCE I PURCHASED THE CAR LAST SUMMER. BEFORE I BOUGHT IT THE DEALERSHIP PUT NEW TIRES AND ALIGNED THE VEHICLE. IT STILL SLIGHTLY PULLED TO THE RIGHT AND HAS WORSENED SINCE. I HAVE CALLED THE DEALER 3 TIMES SINCE TO CHECK FOR RECALLS OR GET THEIR OPINION ABOUT IF THE ALIGNMENT SHOULD BE CHECKED AGAIN. I AM AFRAID IT IS CAUSING UNEVEN WEAR ON MY NEW TIRES AND IT IS QUITE IRRITATING. *TR

    Source: NHTSA WEB SITE
  • 2003 BUICK RENDEZVOUS
    - BRIGANTINE, NJ

    FOR THE SECOND TIME, THE BOLT THAT HOLDS DOWN THE DOHC ROD BACKED OUT, AND RESULTED IN SEVERE ENGINE FAILURE. APPARENTLY THIS IS A KNOWN PROBLEM THAT RESULTS FROM HEAT OVER TIME. BUICK HAS FAILED TO EVER ISSUE A RECALL FOR THIS VERY EXPENSIVE PREVENTIVE REPAIR ISSUE. HOW CAN A MANUFACTURER NOT ISSUE A RECALL FOR THIS WIDELY KNOWN ISSUE WITH THIS VEHICLE. ?? *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - OWENSBORO, KY

    TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE HEADLIGHTS FAILED AND WOULD NOT RE-ILLUMINATE DESPITE THE CONTACTS ATTEMPTS. THE CONTACT HAD TO UTILIZE THE HIGH BEAM LIGHTS AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT A RELAY SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1991 BUICK REGAL
    - STANLEY, KS

    ABRUPT, TOTAL LOSS OF STEERING CONTROL: AS THE VEHICLE ROLLED TO A STOP AT A TRAFFIC SIGNAL, AND LOUD "BANG" WAS HEARD AND FELT COMING FROM THE FRONT END OF THE CAR. CAUTIOUSLY MOVING OFF FROM THE STOP, THERE WAS A COMPLETE LOSS OF STEERING CONTROL; THE STEERING WHEEL JUST SPUN FREELY, WHILE THE VEHICLE TRACKED ALMOST STRAIGHT AHEAD. SINCE THERE WAS STILL POWER AND BRAKING, THE DRIVER WAS ABLE TO ROLL TO A STOP ON THE RIGHT SHOULDER OF THE ROAD. (IF THE LOSS OF STEERING CONTROL HAD OCCURRED THREE MINUTES LATER, IT WOULD HAVE BEEN AT 65 MPH ... WITH POSSIBLY FATAL CONSEQUENCES.) IN THIS VEHICLE THE ENGINE, TRANSMISSION, FRONT SUSPENSION, AND STEERING RACK ARE MOUNTED ON A SUBFRAME. THE SUBFRAME, IN TURN, IS ATTACHED TO THE PRIMARY STRUCTURAL FRAME OF THE VEHICLE WITH FOUR BOLTS M12X1.25 BOLTS; THE ATTACHMENTS INCLUDE RUBBER BUSHINGS TO PROVIDE SOME SHOCK ISOLATION BETWEEN THE SUBFRAME AND THE REST OF THE VEHICLE. THERE IS A STEEL SLEEVE WHICH INSERTS INTO THE INNER BORE OF THE ISOLATION BUSHINGS, AND THROUGH WHICH THE MOUNTING BOLT IS INSERTED. (SEE ILLUSTRATION FROM GENERAL MOTORS "1991 BUICK REGAL SERVICE MANUAL," P. 10.3.3, FIGURE 1.) THERE APPEARS TO HAVE BEEN NO CORROSION PROTECTION PROVIDED OR APPLIED TO THESE SUBFRAME ATTACH COMPONENTS DURING VEHICLE ASSEMBLY. UPON INSPECTION, THE CAUSE OF THE INCIDENT WAS DETERMINED TO BE FAILURE OF BOTH REAR SUBFRAME ATTACHMENT BOLTS AND/OR ISOLATION BUSHINGS DUE TO SEVERE CORROSION IN SERVICE. IMMEDIATELY FOLLOWING THE BOLT FAILURES, THE FRONT SUSPENSION SPRINGS FORCED THE REAR OF THE SUBFRAME DOWNWARD, RESULTING IN THE STEERING COLUMN SHAFT DISCONNECTING ENTIRELY FROM THE STEERING RACK ASSEMBLY.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 1998 BUICK LESABRE
    - SOUTH EUCLID, OH

    I HAVE A 1998 BUICK LESABRE AND THE CAR HAS DEFECTIVE SUBFRAME BUSHINGS WHICH CAN CAUSE INJURY OR DEATH. *TR

    Source: NHTSA WEB SITE