BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 BUICK REGAL- LAKELAND, TN
2001 BUICK REGAL. CONSUMER STATES VEHICLE WAS DEEMED A TOTAL LOSS DUE TO AN ENGINE FIRE RESULTING FROM AN ENGINE LEAK ONTO THE EXHAUST MANIFOLD *TGW THE CONSUMER STATED HE OFFICIALLY GAVE THE VEHICLE TO HIS SON ON DECEMBER 15, 2007. A RECALL WAS ISSUED ON APRIL 14, 2009, BUT, NEITHER HIM OR HIS SON RECEIVED A RECALL LETTER. NOVEMBER 12, 2009, THE VEHICLE CAUGHT ON FIRE AND WAS DESTROYED. THE CONSUMER THEN RECEIVED A NOTICE IN NOVEMBER 2010 STATING THE RECALL HAD NOT BEEN PERFORMED AND TO CONTACT THE DEALER AS SOON AS POSSIBLE. *JB
Source: CONSUMER LETTER -
1999 BUICK PARK AVENUE- REVERE, MA
TL* THE CONTACT OWNS A 1999 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN IT BACKFIRED AND A FIRE STARTED FROM UNDER THE HOOD. THE FIRE WAS EXTINGUISHED BY THROWING SNOW ON THE MOTOR. THERE WERE NO INJURIES AND A FIRE REPORT WA FILED. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP WHO ADVISED THAT THE DELPHI PRESSURE REGULATOR HAD LEAKED GAS ONTO THE MOTOR AND AS THE KEY WAS TURNED, IT STARTED A SPARK. THE VEHICLE THEN BACKFIRED CAUSING THE FIRE TO ERUPT UNDER THE HOOD OF THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE: DELIVERY) BUT COULD NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS CONTACTED AND ADVISED THE WOULD BE IN CONTACT WITH HIM WITHIN SEVEN TO TEN DAYS. THE CONTACTS INSURANCE COMPANY WAS HANDLING THE BODY DAMAGES. THE FAILURE MILEAGE WAS 100,000. UPDATED 04/15/11*LJ UPDATED 1/13/2012 *LN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK LESABRE- SCHERERVILLE, IN
IN DECEMBER 2010 I HAD MY 2001 BUICK LESABRE REPAIRED AT SCHEPEL BUICK IN MERRILLVILLE, INDIANA. THEY REPLACED THE INTAKE MANIFOLD GASKETS AND THE THERMOSTAT BECAUSE OF THE COOLANT LEAKING. I JUST FOUND OUT THE GM KNEW OF THIS PROBLEM WITH THE DEX COOLANT FOR A LONG TIME AND DIDN'T LET ANYONE KNOW. I CALLED THE SERVICE MANAGER A SCHEPEL BILL AND TALKED TO HIM AND HE SAID THAT HE NEVER HEARD OF THIS AND NEITHER DID GM. ITS ALL OVER THE INTERNET. HE LIED TO ME. HE TOLD ME NOT TO BELIEVE WHAT THE INTERNET SAYS. I AM OUT $779.45 FOR SOMETHING THAT THEY SHOULD HAVE PAID FOR. THE NEVER HAD A RECALL BECAUSE THEY WANTED TO KEEP IT QUITE. I JUST DON'T THINK THAT THEY SHOULD GET AWAY WITH KEEPING IT QUITE WHEN SOMEONE COULD GET HURT AND TO AVOID PAYING FOR THEIR MISTAKE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2005 BUICK LESABRE- EDGEWOOD, MD
VEHICLE SPEEDOMETER WORKS ON AND OFF. SPEEDOMETER READS 20 MPH WHEN GOING 60 ON HWY. TOOK VEHICLE TO DEALER AND THEY STATED THAT THE ENTIRE INSTRUMENT PANEL WOULD HAVE TO BE REPLACED AT A COST OF 800 PLUS LABOR..... VEHICLE HAS ABOUT 60,000 MILES AND HAD 55,000 AT TIME. *TR
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- EVERGREEN, AL
THE DASH PAD ON MY 2001 BUICK LESABRE IS COMING APART FROM THE DASH. IT CAUSES A DECREASE IN MY VIEW AND I HAVE DONE NOTHING TO CAUSE THIS. *TR
Source: NHTSA WEB SITE -
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2008 BUICK LUCERNE- EAST BANGOR, PA
WITH ONLY 85 MILES LEFT ON MY WARRANTY FOR MY 2008 BUICK LUCERNE THE DRIVER'S SIDE DOOR HANDLE FELL OFF. MY HUSBAND WAS ABLE TO TEMPORARILY PUSH IT BACK ON. WE IMMEDIATELY DROVE TO THE DEALERSHIP. THEY REPLACED THE DOOR HANDLE UNDER THE WARRANTY. THE BILL WOULD HAVE BEEN $94 OTHERWISE. NO WAY SHOULD A DOOR HANDLE FALL OFF A VEHICLE WHICH IS STILL BARELY NEW. *TR
Source: NHTSA WEB SITE -
1993 BUICK CENTURY- DALTON, GA
TL* THE CONTACT OWNS A 1993 BUICK CENTURY. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND THE DEFROSTER WAS ENGAGED. THE CONTACT THEN SMELLED A BURNING ODOR AND NOTICED SMOKE EMITTING FROM THE DEFROSTER AREA. THE CONTACT MOVED THE VEHICLE AWAY FROM HIS RESIDENCE AND TURNED THE ENGINE OFF BUT THE SMOKE CONTINUED. THE CONTACT THEN OPENED THE HOOD AND A FIRE ERUPTED. THE FIRE WAS EXTINGUISHED AND THE CONTACT SUSTAINED A KNEE INFECTION FROM ATTEMPTING TO MOVE THE VEHICLE AWAY FROM HIS RESIDENCE. A FIRE REPORT WAS AVAILABLE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 230,000. UPDATED 04/15/11*LJ THE CONSUMER LISTED WIRING HARNESS AS THE PROBLEM. UPDATED 10/12/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 BUICK LESABRE- TROY, IL
I HAD TO MAKE A "PANIC STOP" DUE TO A CAR RUNNING A RED LIGHT.THE BRAKE PEDAL WENT ALMOST TO THE FLOOR BEFORE I FELT THE BRAKES HOLD. A BRAKE LINE HAD RUPTURED. INSPECTION REVEALED ALL THE LINES TO AND FROM THE POWER BRAKE UNIT[6 LINES] WERE RUSTED BADLY AND WILL HAVE TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- WARREN, MI
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD INTERMITTENTLY JERK WHEN CHANGING GEARS AND SPORADICALLY WOULD FAIL TO START. IN ADDITION, THE REAR DEFROSTER WOULD TAKE AN ABNORMALLY LONG TIME TO DEFROST THE WINDOW AND THE AIR CONDITIONING UNIT WOULD INDEPENDENTLY TURN OFF AND ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK LESABRE- PASADENA, MD
2005 BUICK LESABRE. CONSUMER STATES RECENTLY THE RPS DIAL WENT INTO A ROUND IN A CIRCLE AND FELL TO THE BOTTOM, THEN THE GAS GAUGE DID THE SAME THING *TGW THE CONSUMER ALSO STATED THE STEERING COLUMN WAS LOOSE. *JB
Source: CONSUMER LETTER