BUICK Complaints

I BOUGHT THIS CAR MONDAY AND THE DEALER STATED IT HAD ALL SCHEDULED SERVICE, INCLUDING THE 130K MILE SERVICE ON FEBRUARY 26, 2011. WE DROVE AROUND THE NEIGHBORHOOD AND THE CAR SEEMED TO DRIVE BEAUTIFULLY, AND APPEARED TO BE IMMACULATELY MAINTAINED. UNTIL I DROVE TO WORK THIS MORNING, AND THE SPEEDOMETER STARTED GOING HIGHER AND HIGHER, REACHING 80 MPH, EVEN THOUGH I HAD SLOWED DOWN AND PULLED OVER. I SHUT THE CAR OFF AND RESTARTED IT. IT APPEARED NORMAL FOR THE FIRST 30 MPH, THEN STUCK AT 40, EVEN THOUGH I WAS FOLLOWING TRAFFIC IN A 70 MPH ZONE. IT STAYED AT 40 MPH, EVEN AFTER THE CAR WAS TURNED OFF. I DID SOME RESEARCH ON THIS PROBLEM AND FOUND THAT THE INSTRUMENT PANEL CLUSTER HAS BEEN A KNOWN PROBLEM IN GM CARS, AND WAS SUPPOSED TO HAVE BEEN CORRECTED AS THE RESULT OF A CLASS ACTION LAWSUIT. THERE ARE SEVERAL TSBS RELATED TO THE SPEEDOMETER, GAS GAUGES, OR OTHER INSTRUMENTS IN THIS CLUSTER. I FIND IT UNFORGIVABLE THAT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAS ALLOWED AN UNSAFE CONDITION EXIST IN VIRTUALLY AN ENTIRE BRAND OF CARS FOR OVER 7 YEARS AND HAS NOT ISSUED A RECALL ON THESE VEHICLES. THIS ALLOWED THE DEALER TO SELL THE CAR, KNOWING ABOUT THE PROBLEM, BUT NOT REQUIRED BY LAW, TO DISCLOSE IT. AND SHOULD I BE ON THE HIGHWAY, DRIVING ALONG AT 90 MPH, WHEN MY SPEEDOMETER SAYS 60, NOBODY IS SAFE. NOT ME, NOT THE OTHER CARS ON THE ROAD, CERTAINLY NOT PEDESTRIANS, SINCE THE BRAKING DISTANCE IS OBVIOUSLY FAR LONGER THAN MY SPEEDOMETER LEADS ME TO BELIEVE IT IS. HOW MANY MILLIONS OF DEFECTIVE VEHICLES HAVE BEEN PLACED ON THE ROAD IN THE LAST 7 YEARS? HOW WOULD YOU FEEL IF YOUR 5 YEAR-OLD RODE A BICYCLE INTO THE STREET AS I DROVE BY? THINKING I WAS GOING 30, BUT REALLY GOING 60? THIS ISN'T JUST AN INCONVENIENCE, IT IS A FATALITY WAITING TO HAPPEN. YOU HAVE THE AUTHORITY, AND THE MORAL RESPONSIBILITY, TO FIX IT. RECALL THESE CARS BEFORE SOMEBODY DIES. *TR

TL* THE CONTACT OWNS A 2011 BUICK LUCERNE WITH CUSTOM BUILT VOGUE RADIAL IX TIRES, LINE SIZE P235/55/R17 (N/A). THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 30 MPH AND ABOVE, THE TIRES WOULD WOBBLE EXCESSIVELY. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED THAT THE TIRES WERE EXHIBITING FLAT SPOTS AND WOULD NEED REPLACING. THE TIRES WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500. UPDATED 04/5/11*LJ THE CONSUMER STATED THE TIRE HAVE BEEN REPLACED NINE TIMES UPDATED 04/05/11

TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THE HEADLIGHTS WERE CROOKED AND NOT AIMING STRAIGHT. THE CONTACT LOCATED A RECALL IN REGARDS TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 99V356000 (EXTERIOR LIGHTING: HEADLIGHTS) BUT WAS ADVISED THAT HIS VIN WAS NOT INCLUDED. THE DEALER WAS CONTACTED AND REFERRED THE CONTACT TO THE VEHICLE OWNERS MANUAL WHICH CONTAINED A MANUAL INSERT WITH INSTRUCTIONS FOR OPTICALLY AIMING THE HEADLAMPS PER THE RECALL NOTICE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 130,000.

I HAVE A 2003 BUICK LASABRE THE DASHBOARD IS SEPARATING AND RAISING UP. IT STARTS IN FRONT OF STEERING WHEEL AND GOES HALF WAY TO THE PASSENGERS SIDE OF THE CAR. IT HAS CAME APART ABOUT TWO INCHES AND IS RAISED UP ABOUT THREE INCHES ,AND GETTING WORSE. THE CAR IS NOT LEFT OUT SIDE,SO I DON'T THINK IT IS FROM THE SUN. IF THIS SEPARATION REACHES ON ACROSS THE DASH(AND THE WAY IT IS GOING,IT WILL) THE PASSENGER AIR BAG MAY DEPLOY AND CAUSE SERIOUS INJURY TO THE PERSON IT HITS, OR CAUSE ME TO HAVE AN ACCIDENT. I HAVE TALKED TO MANY PEOPLE THAT HAVE HAD THIS SAME PROBLEM WITH THIS SAME MODEL BUICK, AND THAT GM WONT ADMIT THEY HAVE A DESIGN OR WORKMANSHIP PROBLEM AND DO THE RIGHT THING AND RECALL THE CARS FOR REPAIR. SHAME ON YOU GM. I HAVE OWNED GM CARS SINCE 1957 AND THEY WERE GREAT CARS. PLEASE OWN UP TO THE FACT THAT YOU HAVE A PROBLEM AND FIX IT . *TR

MY VEHICLE WAS EXPERIENCING CLUNKING WHENEVER I TURNED THE STEERING WHEEL WHILE DRIVING WITH LESS THAN 35,000 MILES ON IT. IT HAD BECOME PROGRESSIVELY WORSE OVER THE PAST FEW MONTHS. THE STEERING ALSO FELT A BIT LOOSE. I CONTACTED GM FOR VEHICLE RECALLS AND THERE WAS ONE ON THE STEERING COLUMN BUT NOT FOR MY VEHICLE OR THE INTERMEDIATE SHAFT WHICH AS IT TURNS OUT WAS THE DEFECTIVE PART AND THE SHAFT WAS LOOSE INTERNALLY. GM INSISTED I GO TO A GM DEALER FOR SERVICE TO SEE IF I "MIGHT" BE ELIGIBLE FOR REPLACEMENT ASSISTANCE. I TOLD THEM I HAD A CERTIFIED MECHANIC WHO WAS CLOSER AND LESS EXPENSIVE. I OFFERED TO SEND THEM THE DEFECTIVE PART AND THEY WERE NOT INTERESTED. GM STATED WHEN I FILED MY COMPLAINT WITH THEM THAT THEY WILL NOT REVIEW ANY VEHICLE ISSUES UNLESS SERVICED BY A GM DEALER. THEY ALSO OFFERED NO OPINION WHEN I TOLD THEM GM HAS MULTIPLE SERVICE BULLETINS ON THE CLUNKING ISSUE AND THIS DEFECTIVE PART. I KNOW OF AT LEAST 15 SIMILAR COMPLAINTS FILED WITH THE NHTSA. APPARENTLY, GM WON'T TAKE OWNERSHIP OF DEFECTIVE PARTS UNLESS SOMEONE LOSES STEERING, DIES AND THEY ARE SUED. SO MUCH FOR CUSTOMER SERVICE. I AM CURIOUS HOW MANY OTHER INTERMEDIATE SHAFTS HAVE BEEN REPLACED BY GM OR OTHER MECHANICS - MAYBE HUNDREDS OR THOUSANDS. I ALSO HAD TO REPLACE TWO FRONT DEFECTIVE OUTER TIE ROD ENDS AT 30,000 MILES AND THIS IS WITH GENTLE DRIVING. LOOKS LIKE ANOTHER DEFECTIVE PART AND DANGEROUS TOO IF NOT CAUGHT IN TIME.

2006 BUICK LUCERNE. CONSUMER STATES STARTER MOTOR WILL AT VARIOUS TIMES STAY ENGAGED AND UNHEALTHY LEVELS OF AN ELECTRIC MAGNETIC FIELD INSIDE THE PASSENGER COMPARTMENT *TGW THE CONSUMER DISCOVERED A CADILLAC CHASSIS WAS USED TO ROUTE ELECTRICAL WIRES TO THE REAR SEAT WHICH CAUSED ELEVATED MAGNETIC FIELDS. *JB

TL* THE CONTACT OWNS A 2001 BUICK CENTURY. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING GASOLINE ODOR EMITTING FROM THE ENGINE. IN ADDITION, THE VEHICLE WAS BURNING EXCESSIVE AMOUNTS OF GASOLINE FUEL. THE CONTACT REPLACED THE FUEL PRESSURE REGULATOR TO REPAIR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 160,897. UPDATED 4/11/2011 *CN UPDATED 04/25/11

I OWN A 2005 BUICK RENDEZVOUS THAT IS HAVING SAFETY ISSUES CONCERNING THE AWD BRAKE SYSTEM. FOUR TIMES OVER THE LAST 5 YEARS THE AWD AND ANTI-LOCK BRAKE SYSTEM HAVE STOPPED WORKING. THE LATEST TIME WAS TODAY 3/8/11 WHEN THE BRAKE SYSTEM FAILED AGAIN AND THE I WAS BARELY ABLE TO STOP THE CAR BEFORE IT ENTERED A BUSY HIGHWAY. AFTER RESEARCHING THE INTERNET IT SEEMS THAT NUMEROUS OTHER PEOPLE HAVE ENCOUNTERED THE SAME ISSUES. I HAVE HAD THE PROBLEM REPAIRED THREE OTHER TIMES. THE WHEEL SPEED SENSOR AND THE HUB HAVE BEEN REPLACED AND THE WIRING HARNESS REPAIRED. *TR

THE WINDOW REGULATOR BROKE AND CAUSED THE WINDOW TO DROP INTO THE DOOR PANEL. THE REGULATOR, WINDOW CLIPS AND WINDOW REGULATOR MOTOR HAD TO BE REPLACED. BUICK REFUSED TO HONOR THE WARRANTY ON THESE PARTS. AS A RESULT, I PAID $200 FOR THE REPAIR. *TR

THE VEHICLE EXPERIENCED TOTAL ELECTRICAL FAILURE AND WOULD NOT START. THE CAR RADIO, DOOR LOCKS, AND INSTRUMENT PANEL WOULD REPEATEDLY LIGHT UP AND TURN OFF EVEN WITH THE KEY OUT OF THE IGNITION. THE BODY CONTROL MODULE HAD TO BE REPLACED. BUICK REFUSED TO HONOR THE WARRANTY ON THIS PART. AS A RESULT, I PAID $575 FOR THE REPAIR. *TR