BUICK Complaints

WATER PUMP FAILED AND CAUSE THE ENGINE TO OVERHEAT. BUICK REFUSED TO HONOR THE WARRANTY ON THIS PART. AS A RESULT, I PAID $575 FOR THE REPAIR. *TR

THE OIL PAN GASKET FAILED AND CAUSE AN OIL LEAK. BUICK FAILED TO HONOR THE WARRANTY ON THIS PART. AS A RESULT I PAID $670 TO REPAIR THE VEHICLE. *TR

ANTI-LOCK BRAKE SENSOR FAILED WHICH CAUSED EXCESSIVE MOVEMENT IN THE BRAKE PEDAL WHEN STOPPING. IN ADDITION, THIS SENSOR CAUSED THE TRACTION CONTROL SYSTEM TO DISENGAGE AND CREATED DIFFICULTY IN STOPPING THE VEHICLE. IN SOME INSTANCES THE BRAKE PEDAL WOULD DEPRESS ALL THE WAY TO THE FLOOR OF THE VEHICLE WHEN ATTEMPTING TO STOP. BUICK WOULD NOT HONOR THE WARRANTY ON THIS PART. AS A RESULT, I PAID $700 FOR THE REPAIR ON THIS PART. *TR

THE INTAKE MANIFOLD GASKET FAILED AND RESULTED IN COOLANT LEAKING AND THE ENGINE OVERHEATED ON MULTIPLE OCCASIONS. BUICK REFUSED TO HONOR THE WARRANTY FOR THE REPAIR TO THE INTAKE MANIFOLD GASKET. AS A RESULT, I PAID $950 FOR THE REPAIR TO THE VEHICLE. *TR

BOTH THE LEFT AND RIGHT AXLE BEARING AND HUB ASSEMBLY FAILED IN THE FIRST 10K MILES OF OWNERSHIP. BUICK REFUSED TO HONOR THE WARRANTY OF THESE PARTS. AS A RESULT, I PAID $1400 FOR THE REPAIR ON THESE PARTS. *TR

TL* THE CONTACT OWNS A 2006 BUICK RENDEZVOUS. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE FRONT BEARINGS FAILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS REPAIRED. THE FAILURE RECURRED AND IT WAS REPAIRED A SECOND TIME BUT THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT BEARINGS WOULD NEED REPLACEMENT. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 140,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

I BOUGHT A 2010 BUICK LACROSSE IN DECEMBER OF 2010. I NOTICED A PULL TO THE LEFT ON THE WAY HOME THAT VERY DAY. I HAVE HAD THIS VEHICLE INTO THE DEALERSHIP 4 TIMES LOOKING TO HAVE THIS ISSUE RESOLVED. THE SERVICE DEPARTMENT CONTACTED GM TECH SUPPORT, CASE #[XXX] TO SEE IF THERE HAS BEEN A REPORT OF A STEERING PROBLEM. THERE HAD BEEN AND THEY RECOMMENDED MAKING THE CAMBER SPLIT HIGHER. AFTER SEVERAL ATTEMPTS TO REMEDY THIS PROBLEM, I WAS TOLD TO TAKE THE CAR TO A DIFFERENT GM DEALER TO SEE IF MAYBE THEY COULD FIND THE PROBLEM. I DROVE WITH THE SERVICE TECHNICIAN AND HE SAID THAT THERE HAVE BEEN MANY 2010 LACROSSE AND ENCLAVE VEHICLES WITH THE SAME PULL TO THE LEFT. HE HAD SPENT ALOT OF TIME TRYING TO FIX THE PROBLEM. AFTER DISCUSSIONS AND TEST DRIVES WITH SEVERAL GM FIELD TECHNICIANS, THE ISSUE REMAINS AND I HAVE BEEN TOLD THAT ACCORDING TO THE DISTRICT FIELD REPRESENTATIVE, THE ISSUE HAS BEEN DOCUMENTED AS A "CHARACTERISTIC OF A BUICK". I HOPE THAT GM DOES NOT WAIT FOR A FATAL ACCIDENT BEFORE THEY TAKE THIS PROBLEM SERIOUSLY. THE PULL TO THE LEFT IS VERY DISTINCT AND IF YOU GET DISTRACTED OR EVEN TAKE YOU HAND OFF THE WHEEL, YOU WILL END UP IN THE LEFT LANE. THE PULL SEEMS TO BE MORE PREVALENT WHEN DRIVING ON CONCRETE THAN ASPHALT. THE CROWN OF THE ROAD HAS NOTHING TO DO WITH THE PULL EITHER. THERE IS A DISTINCT NEED TO APPLY PRESSURE TO THE STEERING WHEEL IN ABLE TO KEEP THE CAR DRIVING STRAIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS 2006 BUICK LACROSSE CX. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE CONTACT STARTED THE IGNITION AND THE GEAR SELECTOR FAILED TO SHIFT INTO REVERSE OR DRIVE. AFTER NUMEROUS ATTEMPTS, THE CONTACT WAS ABLE TO SHIFT INTO DRIVE. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR WHILE PARKED ON AN INCLINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED HIM THAT THE TRANSMISSION FAILURE WAS A COMMON ISSUE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 03/29/11 *BF UPDATED 05/05/11

TL* THE CONTACT OWNS A 1998 BUICK CENTURY. THE CONTACT ATTEMPTED TO ROLL UP ALL FOUR WINDOWS BUT ONLY THE REAR DRIVER'S SIDE WINDOW RESPONDED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE WINDOW MOTORS AND TRACKS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED INTERMITTENTLY ON THE FRONT PASSENGER SIDE WINDOW. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 4/1/11 *CN UPDATED 1/13/2012 *LN *TR

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT HE WAS SITTING ON AN INCLINE WITH THE BRAKES DEPRESSED. AS HE RELEASED THE BRAKES, THE VEHICLE ABNORMALLY ROLLED BACKWARD APPROXIMATELY 300 FEET. THE FAILURE WOULD OCCUR SPORADICALLY WHEN ON AN INCLINE. THE DEALER WAS CONTACTED AND ADVISED THAT THE FAILURE WAS NORMAL. HE THEN CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 369.