BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 BUICK LESABRE
    - ARDEN HILLS , MN

    TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT THE PASSENGER SIDE HEATED SEAT WOULD OVERHEAT. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE AND CURRENT MILEAGE WAS 63,000. UPDATED 05/04/11 *BF THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY REFUSED TO INSPECT THE VEHICLE WITHOUT THE CONSUMER FIRST PAYING A NON-REFUNDABLE CHARGE OF $55 TO $100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK REGAL
    - RAMSEY, NJ

    DASHBOARD CLUSTER STOPPED DISPLAYING ANY INFO. NO SPEEDOMETER, GAS GAUGE, OIL, TEP OR ODOMETER. DISPLAY RETURNED WHEN PRIVATE MECHANIC BEGAN DISASSEMBLE. STOPPED. DISPLAY FAILED AGAIN IN ONE WEEK. GM DEALER SAID CLUSTER WAS BAD AND REPLACED IT. LATER SAID THEY REBUILT IT? FAILED AGAIN IN TWO DAYS. AT DEALER. I HAVE MY DOUBTS THAT THE CLUSTER WAS BAD AT ALL ALTHOUGH THERE ARE HUNDREDS OF ONLINE SITES OFFERING TO SELL AND/OR INSTALL NEW GM CLUSTERS. *TR

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - FORT WORTH, TX

    2009 BUICK ENCLAVE EXPERIENCED NOISY BRAKES WITH ONLY 16,000 MILES. GMC COULDN'T DIAGNOSE THE PROBLEM SO THE BRAKES AND ROTORS WERE REPLACED. 7 MONTHS LATER THE SAME CAR WITH 26,000 MILES HAD HEAVY BRAKE PULSATING UNDER NORMAL BRAKING CONDITIONS. GMC HAD TO TURN THE FRONT ROTORS AGAIN DUE TO EXCESSIVE HEAT AND BURN SPOTS WHICH CAUSED WARPING OF THE ROTORS. GMC SAYS THIS REPAIR DOESN'T FALL UNDER WARRANTY SINCE THE BRAKES AND ROTORS WERE REPLACED ONE TIME PRIOR; HOWEVER, THEY ARE MISSING THE POINT IN THAT THIS ISN'T A BRAKE PAD ISSUE NOR IS IT DUE TO EXCESSIVE BRAKING. THIS IS A PROBLEM WITH THE ABS SYSTEM WHICH IS COVERED. NO CAR (UNDER NORMAL DRIVING CONDITIONS) SHOULD HAVE TO REPLACE BRAKES AND ROTORS TWICE IN 26,000 MILES. THE HOT SPOTS ON THE ROTORS CONCERNS ME SINCE A BRAKE FIRE COULD RESULT ENDANGERING LIVES. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - HAMPSTEAD, NC

    FEB 22, 2011 -- OUR 2010 BUICK ENCLAVE 4D FWD WITH 12,500 MILES EXPERIENCED AN ENGINE FIRE WHICH ENGULFED THE ENTIRE ENGINE COMPARTMENT. THE CAR WAS TOTALED. AN INVESTIGATOR HIRED BY NATIONWIDE INSURANCE IS DETERMINED TO FIND THE ROOT CAUSE OF THE FIRE. I AM THE ORIGINAL OWNER, I PURCHASED THE VEHICLE JUNE 2010, AND THE VEHICLE SERVICE RECORDS ARE UP TO DATE. I AM AVAILABLE TO PROVIDE ADDITIONAL INFORMATION IF NEEDED. UPDATED 09/27/11 *BF

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2006 BUICK LUCERNE
    - KAUKAUNA, WI

    THE REAR PASSENGER AND/OR DRIVER SIDE DOOR(S) WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. IT IS AS THOUGH THE LOCKING MECHANISMS ARE NOT ENGAGING EITHER DOOR. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK LESABRE
    - GILLETT, WI

    TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT WAS DRIVING 65 MPH WHEN THE EXTERIOR HEADLIGHTS FAILED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS ADVISED THAT SHE WOULD NEED TO REPLACE THE DIRECTIONAL SWITCH. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED WITHIN 7,000 MILES. THE DEALER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,400. UPDATED 5/2/11 *CN UPDATED 05/13/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK RAINIER
    - JEFFERSON CITY , MO

    TL* THE CONTACT OWNS 2006 BUICK RAINIER. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE SERVICE WARNING INDICATOR ILLUMINATED AND THE FUEL GAUGE REGISTERED AN INACCURATE READING OF ZERO. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY REPLACED THE FUEL GAUGE SENSOR. THE FAILURE MILEAGE WAS 54,414.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK LESABRE
    - MCCAIN, PA

    TL* THE CONTACT OWNS A 2003 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD SEPARATED FROM THE WINDSHIELD. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HER THAT THE DASHBOARD WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 BUICK LESABRE
    - VINELAND, NJ

    TL* THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STARTED THE IGNITION AND HEARD A LOUD POPPING NOISE OUTSIDE OF THE VEHICLE. SUDDENLY, FLAMES ERUPTED UNDERNEATH THE HOOD IN THE ENGINE COMPARTMENT AREA. THE CONTACT EXTINGUISHED THE SMALL FLAMES. A CERTIFIED TECHNICIAN DIAGNOSED THE VEHICLE AND DETECTED THAT THE FAILURE WAS RELATED TO THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V09000 (FUEL SYSTEM, GASOLINE:DELIVERY). THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK PARK AVENUE
    - FAIRMONT, MN

    HEADLIGHT ASSEMBLY, AFTER ABOUT 4 YEARS THE HEADLIGHT ASSEMBLIES ON THE VEHICLE BECOME FOGGED OVER SO BADLY THAT YOU CANNOT SEE THE ROAD VERY CLEARLY AT NIGHT. THIS IS DUE TO THE AUTO MAKERS USING PLASTIC FOR THE LENS COVER INSTEAD OF USING GLASS ON THE ASSEMBLIES, IF THEY USED GLASS THERE WOULD NOT BE A PROBLEM, THE HEADLIGHT ASSEMBLIES ARE JUST AS IMPORTANT AS THE WINDSHIELD. *TR

    Source: NHTSA WEB SITE