BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK LUCERNE- GRAND LEDGE, MI
NEW 2011 BUICK LUCERNE WAS DELIVERED WITH WINDSHIELD GLASS SEVERELY DISTORTING IN BOTTOM TWO INCHES CAUSING SAFETY HAZARD, INCLUDING NAUSEA WHEN DRIVING. OTHER CARS ON THE LOT WERE NOTED WITH THE SAME DEFECT. GM REPRESENTATIVE STATES THAT THE DEALER SERVICE MANAGER SAYS OTHER CARS HAVE IT, THEREFORE IT IS NOT UNSAFE AND WILL NOT BE FIXED. *TR
Source: NHTSA WEB SITE -
2004 BUICK LESABRE- DEWITT, MI
MY 2004 BUICK LESABRE WITH 58500 MILES IS SHOWING INITIAL SIGNS OF FAILURE OF THE INSTRUMENT CLUSTER. THIS HAS STARTED WITH THE TACHOMETER FAILING TO REGISTER CORRECTLY AND THE FUEL GAUGE PEGGING BEYOND THE FULL POSITION. I UNDERSTAND THAT THE NEXT COMPONENT FAILURE WILL LIKELY BE THE SPEEDOMETER. SHOULD THIS OCCUR, THE VEHICLE WILL NOT BE SAFE TO OPERATE. THIS ELECTRICAL SYSTEM PROBLEM REPRESENTS ANOTHER SERIOUS SAFETY DESIGN FLAW BY GENERAL MOTORS THAT MUST BE CORRECTED BY GM BEFORE IT CONTRIBUTES TO AN ACCIDENT. CONSUMERS SHOULD NOT HAVE TO INCUR CHARGES TO HAVE THIS OBVIOUS PROBLEM CORRECTED. THE NHTSA SHOULD ISSUE A PRODUCT RECALL AND HOLD GM RESPONSIBLE FOR CORRECTING THIS PROBLEM AT GM'S EXPENSE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2005 BUICK RENDEZVOUS- COVINGTON, GA
I RECENTLY PURCHASED A 2005 BUICK RENDEZVOUS CXL. AS I WAS EXITING THE DRIVER SIDE DOOR, THE INNER DOOR HANDLE GAVE ME A FAIRLY DEEP PAPER- LIKE CUT. THERE SEEMS TO BE A ROUGH EDGE ON THE HANDLE THAT ALMOST LOOKS LIKE THE METAL COATING IS PEELING OR SEPARATING AND IT SLICED MY MIDDLE FINGER ON MY LEFT HAND. I'M NOT VERY IMPRESSED AND I AM WONDERING HOW OFTEN THIS IS GOING TO HAPPEN? I THINK THIS SHOULD BE A DEFINITE RECALL. IT IS NOT A LIFE THREATENING INJURY, BUT VERY CONCERNING CONSIDERING I HAVE 3 CHILDREN AND IT COULD'VE BEEN ONE OF THEM THAT RECEIVED THE INJURY INSTEAD OF ME. *TR
Source: NHTSA WEB SITE -
2003 BUICK CENTURY- SULLY, IA
WHILE DRIVING AT NIGHT, MY HEADLIGHTS JUST GO OUT! THIS HAS HAPPENED OFTEN IN THE LAST MONTH AND A HALF. I COMMUTE AN HOUR TO WORK AND IT HAPPENS AT LEAST ONCE A DAY. IT DOES NOT MATTER IF THEY ARE ON MANUALLY OR AUTOMATICALLY, IT DOES NOT MATTER IF THEY ARE ON LOW OR HIGH BEAM. I DISCOVERED THAT THE LIGHTS COME BACK ON IF I HIT THE DIMMER SWITCH. THIS IS A DANGEROUS SITUATION AND I BELIEVE THAT IT IS WORTHY OF INVESTIGATION AND A RECALL BEING ISSUED. I HAVE SEEN MANY COMPLAINTS ONLINE ABOUT THIS SITUATION. WHAT WILL IT TAKE FOR A RECALL? WILL IT TAKE SOMEONE GETTING KILLED IN A HEAD ON CRASH? *TR
Source: NHTSA WEB SITE -
2011 BUICK LACROSSE- MARICOPA, AZ
2011 BUICK LA CROSSE. CONSUMER STATES VEHICLE HAS A DESIGN DEFECT WHICH IS DANGEROUS AND A SAFETY ISSUE BECAUSE THE SPEEDOMETER AND TACHOMETER ARE REFLECTED THROUGH THE DRIVER SIDE WINDOW OUT ONTO THE SIDE MIRROR WHEN DRIVING AT NIGHT *TGW
Source: CONSUMER LETTER -
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2010 BUICK ENCLAVE- FERNANDINA BEACH, FL
VEHICLE STRUCK FROM REAR BY FULL-SIZE PICKUP WHILE STOPPED AT INTERSECTION. ESTIMATED IMPACT SPEED 55MPH. BOTH FRONT DRIVER AND FRONT PASSENGER SEATS COLLAPSED, WITH THE FRONT PASSENGER SEAT LANDING ON CHILD SEAT IN REAR, AND FRONT DRIVER SEAT COLLAPSING COMPLETELY. DRIVER AND PASSENGER SUSTAINED BACK, NECK AND SHOULDER INJURIES. *TR
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- CHICAGO, IL
TL*THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT WHILE THE PASSENGER SIDE HEATED SEAT WAS ACTIVE, HE SMELLED SMOKE AND NOTICED THAT THE SEAT HAD CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT CALLED NEITHER THE DEALER NOR THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 BUICK PARK AVENUE- LEWISBURG, TN
AFTER 20 MILES OF SMOOTH DRIVING WITH NO INDICATION OF ANYTHING GOING WRONG AND WHILE PULLING INTO THE PARKING LOT OF MY OFFICE MY CHECK ENGINE LIGHT CAME ON, I ALWAYS IMMEDIATELY SHUTOFF MY VEHICLE ANY TIME SUCH THING HAPPENS TO PREVENT ANY DAMAGE TO THE VEHICLE, I PROCEEDED TO WALK INTO THE PARTS STORE NEXT TO MY OFFICE TO GET POWER STEERING FLUID DUE TO THE LOW FLUID LEVEL I HAD, HOWEVER WHEN I TRIED TO TURN OVER THE MOTOR THE MOTOR WOULD NOT TURN. MY MECHANIC TOLD ME IT WAS "HYDROLOCKED" AND THAT THERE IS A COOLANT PASSAGE WHICH IS COMMONLY KNOWN TO LEAK INTO CYLINDER 6 AND LOCKING THE MOTOR REQUIRING THE INTAKE AND GASKETS TO BE REPLACED. THIS HAPPENED LESS THAN 30DAYS AFTER MY VEHICLE PASSED INSPECTION AT A DEALERSHIP. ALSO NOTING THAT THE DEALER WAS TOLD I WAS LOSING ABOUT A GALLON OF COOLANT WEEKLY. A COOLANT ELBOW WAS REPAIRED, THEN TWO DAYS LATER IS WHEN THE MOTOR LOCKED. *TR
Source: NHTSA WEB SITE -
2004 BUICK RENDEZVOUS- WILLIAMSBURG, VA
SPEEDOMETER ON MY 2004 BUICK RENDEZVOUS CXL SUV HAS NOT BEEN WORKING PROPERLY FOR THE LAST 6 MONTHS. SOME DAYS IT WILL BE ALOT LOWER THAN ACTUAL SPEED OF THE VEHICLE AND OTHER DAYS IT WILL BE ALOT HIGHER, LIKE SHOWING 110 MPH WHILE I'M ACTUALLY DRIVING 45 MPH. SOME DAYS IT DOES NOT REGISTER ANYTHING OTHER THAN 0 MPH. *TR
Source: NHTSA WEB SITE -
2006 BUICK LACROSSE- DELMAR, DE
IT STARTED WHEN DRIVING ALONG AND THE LOW BEAM HEADLIGHTS WOULD GO OUT, THE ONLY WAY I HAD ANY LIGHTS AT ALL IS ON HIGH BEAM, AND I WOULD CLICK BACK ON LOW BEAM AFTER I PULLED OVER AND THE LOW LIGHTS WOULD COME BACK ON. THIS HAPPENED A FEW TIMES AND NOW I HAVE NO LOW BEAM LIGHTS AT ALL ONLY HIGH BEAM. I HAVE CALLED A LOCAL DEALERSHIP THAT HAS FIXED THE CAR SEVERAL TIMES BEFORE WITH ELECTRICAL ISSUES BECAUSE THE DEALER I BOUGHT IT FROM HAS GONE OUT OF BUSINESS. AND THEY SAID IT IS NO LONGER UNDER WARRANTY AND WILL COST BE APPROXIMATELY $400-$700 WHICH I DO NOT HAVE AND I ALSO SEE OTHER COMPLAINTS ON THIS WEB SITE FOR THE SAME THING. SO TELL ME WHY ISN'T THEIR A RECALL. THIS CAR IS ABSOLUTELY A HAZARD TO HAVE ON THE ROADS. SHE HAS ALMOST GOTTEN ME & MY FAMILY KILLED SEVERAL TIMES, FROM LOSING POWER TO THE HEADLIGHTS GOING OUT ON VERY DARK ROADS I HAVE WRITTEN A LETTER TO GM BEFORE, I GUESS THEY WONT DO ANYTHING UNTIL SOMEONE OR THEIR FAMILY IS KILLED. *TR
Source: NHTSA WEB SITE