BUICK Complaints

ERRATIC WINDSHIELD WIPER OPERATION. WHEN YOU TURN THE WIPERS ON FOR USE THEY IMMEDIATELY GO TO "NORMAL" MODE OF OPERATION AND CAN BE SWITCHED TO "HIGH SPEED" AND BACK TO NORMAL BUT WILL NOT GO TO "DELAY" OR TURN OFF. THEN THEY MAY STAY ON FOR DAYS BEFORE THEY WILL STOP ON THEIR OWN. THEY DO NOT TRUN OFF WITH THE SWITCH. THIS HAS BEEN A PROBLEM FOR ABOUT 6 MONTHS BUT IS GETTING WORSE. *TR

MY 2005 BUICK RENDEZVOUS WOULD PERIODICALLY STALL IN TURNS OR AT RED LIGHTS. 1 INSTANCE IT WOULDN'T START AGAIN AND IT HAD TO BE TOWED TO A BUICK DEALERSHIP. THEY SAID THEY FIXED THE PROBLEM WITH A NEW BATTERY. AFTER THAT IT WOULD STILL STALL AT LIGHTS AND INTERSECTIONS. I TOLD VARIOUS MECHANICS ABOUT THIS PROBLEM. THEY WOULD LOOK INTO IT AND NEVER FOUND A PROBLEM. I EVEN HAD MY FUEL FILTER CHANGED ETC. WELL, ON JANUARY 21 2011, I WAS MAKING A ROUTINE LEFT HAND TURN INTO WORK ACROSS 2 LANES OF TRAFFIC WHEN MY CAR STALLED... IT WOULDN'T PICK UP AND GO. I WAS THEN HIT HARD ON THE PASSENGER SIDE TOTALING OUT MY VEHICLE AND RESULTING IN MINOR INJURIES ON BOTH PARTIES. *TR

ANTIFREEZE LEAKING INTO ENGINE THROUGH INTAKE MANIFOLD PLENUM CAUSING EXPENSIVE REPLACEMENT ENGINES AND OR PARTS. DANGEROUS IF ENGINE LOCKS UP WHILE DRIVING. *TR

I HAVE A 2002 BUICK CENTURY AND HAVE BEEN TOLD THAT THE INTAKE MANIFOLD GASKET HAS TO BE REPLACED SINCE GM DID NOT ISSUE A RECALL OF WHICH THEY SHOULD HAVE. I AM AFRAID I WILL BREAK DOWN IN THE CAR WITH NO HELP. I AM A WIDOW WHO IS CURRENTLY UNEMPLOYED AND CAN NOT AFFORD TO FIX THE CAR. I HAVE PAID THE CAR IN FULL AND JUST WANT THEM TO FIX WHAT THEY SCREWED UP. I WAS NOT EVEN AWARE THERE WAS A PROBLEM UNTIL MY LOW COOLANT LIGHT STARTED COMING ON AND I NOTICED THERE IS A LEAK. *TR

TL*THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT THE LIGHTS ON THE DASHBOARD SHUT ON AND OFF ALONG WITH THE RADIO AND THE VEHICLE STARTED TO SMOKE. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND WITHIN A FEW MINUTES THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT MADE AWARE OF THE RECALL WHEN THE VEHICLE WAS PURCHASED. THE CONTACT WAS INFORMED BY THE SALVAGE LOT THAT THERE WAS A RECALL FOR THE ENGINE AND ENGINE COOLING BECAUSE OF AN OIL LEAK THAT CAUSED THE FIRE. THE RECALL CAMPAIGN ID NUMBER WAS 08V118000,ENGINE AND ENGINE COOLING. THE FAILURE MILEAGE WAS UNKNOWN.

THE BUTTONS ON MY UNIVERSAL REMOTE SYSTEM ON MY 2010 BUICK ENCLAVE ARE NOT ILLUMINATED WITH LED LIGHTS, THUS MAKING THEM NEARLY IMPOSSIBLE TO LOCATE IN THE DARK, SO THAT I CAN OPEN OR CLOSE MY GARAGE DOOR. PRIOR TO 2010 THE UNIVERSAL REMOTE SYSTEM VENDOR FOR GENERAL MOTORS WAS WWW.HOMELINK.COM, AND THEIR CONTROL BUTTONS WERE ILLUMINATED WITH LED LIGHTS, WHICH MADE THEM REAL EASY TO SEE. THEN IN 2010/2011 GENERAL MOTORS CHANGED VENDORS TO WWW.LEARCAR2U.COM/ PROGRAM, AND THE THREE BUTTONS ON MY UNIVERSAL REMOTE SYSTEM ARE NO LONGER ILLUMINATED, MAKING THEM NOT ONLY EXTREMELY HARD TO FIND BUT I CONSIDER THEM A SAFETY HAZARD. I'M SO CONCERNED, THAT I HAVE DISCONTINUED USING MY UNIVERSAL REMOTE SYSTEM AND GONE BACK TO MY OLD GARAGE DOOR OPENER. GENERAL MOTORS PROBABLY SAVED A FEW BUCKS ON EACH UNIVERSAL REMOTE SYSTEM, BUT AT THE SAME TIME THEY CREATED A REAL HAZARD. I SURELY WOULD APPRECIATE YOUR INVESTIGATING THIS HAZARDOUS SHORT COMING. THANK YOU *TR

TL*THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. THE POWER STEERING CONSTANTLY MADE A CLICKING SOUND WHENEVER THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPAIRED THE VEHICLE FOR $400 APPROXIMATELY EIGHT MONTHS AGO. THE FAILURE RECURRED AND THE VEHICLE WAS RETURN TO THE MECHANIC WHO TOLD HER THAT THEY COULD GREASE THE PARTS AGAIN BUT IT WOULD NOT LAST MUCH LONGER. SHE WOULD HAVE TO REPLACE THE PARTS AGAIN. THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 55,000.

WE HAVE EXPERIENCED STARTER MISHAPS OFF AND ON SINCE WE BOUGHT THIS VEHICLE EG: WHEN WE TURNED THE ENGINE OFF, IT WOULD CONTINUE TO RUN UNTIL KEY WAS REMOVED. ON 01/17/11, MY BUICK REGAL 2011 ENGINE WARNING LIGHT WAS ON. I TOOK IT TO DEALER SERVICE WHERE I BOUGHT IT (LAKE GMC/BUICK OF LAKE ELSINORE CA, TO INVESTIGATE. THEIR FINDINGS: GAS CAP CAUSED ENGINE LIGHT WARNING. THE CAP WAS REPLACED PER THE SERVICE ADVISER (SANDY). ON 01/20/11, MY WIFE LEFT WORK IN ONTARIO CA AROUND 5PM AND DROVE ONTO THE FRWY I-15 S TOWARDS LAKE ELSINORE. SUDDENLY WHILE DRIVING, THE ENGINE SHUT DOWN. MY WIFE COASTED TO THE SIDE. SHE CALLED ON STAR AND THEY SENT FOR A TOW TRUCK. THE CAR WAS TOWED TO CHRISTOPHER CHRYSLER IN ONTARIO CA. ON 01/ 21/11,FRIDAY PM. CHRISTOPHER SERVICE ADVISER [XXX)]CALLED ME ON MON 01/24/11 TO SAY THAT THEY FOUND A FAULTY STARTER SWITCH BUT HE WANTED TO CHECK OUT ANOTHER POTENTIAL PROBLEM EG: AN AFTER MARKET DEVICE (LOW-JACK) WAS ATTACHED TO THE STARTER AND HE THOUGHT THAT IT MAY ALSO BE CAUSING PROBLEMS. HE SAID THAT HE HAD TO RUN MORE CHECKS AND VERIFY FINDINGS WITH UPPER MGT. HE SAID HE WOULD KEEP THE VEHICLE ANOTHER DAY. ON 01/25/11, AT 8:30 AM, [XXX] CALLED ME AND SAID THAT THE PROBLEM (STARTER SWITCH) WAS FIXED AND CAR IS READY TO PICK UP. I ASKED [XXX] IS THAT THE ONLY PROBLEM? HE SAID YES, AND THAT THEY RECONNECTED THE LOAD-JACK AND FEEL IT WASN'T PART OF THE PROBLEM AFTER DRIVING WITH IT ATTACHED. I ASKED IF HE WAS SURE THAT WE WON'T HAVE ANY MORE PROBLEMS AND HE SAID WE SHOULDN'T HAVE ANY PROBLEMS. I TOLD [XXX] THAT MY WIFE IS VERY ANXIOUS AND AFRAID THAT SHE WILL BREAK DOWN ON THE FRWY AGAIN. [XXX] DIDN'T COMMENT ANYMORE. I TOLD HIM THAT MY WIFE WILL PICK UP THE CAR AFTER 5PM THIS DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 1998 BUICK LESABRE. THE CONTACT STATED THAT AS HE STARTED THE VEHICLE, THERE WAS AN EXPLOSION THAT OCCURRED WITHIN THE ENGINE. WHITE SMOKE BEGAN TO FLOW FROM UNDER THE HOOD. THE VEHICLE WAS SHUT OFF AND THE CONTACT NOTICED THAT THE MANIFOLD HAD EXPLODED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE:DELIVERY). THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT A FUEL LEAK WAS PRESENT WITHIN THE ENGINE PRIOR TO THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 63,000.

PURCHASED 2007 BUICK TERRAZA, BOTH SLIDING DOORS HAVE HAD ONGOING ISSUES. THE VEHICLE HAS BEEN IN FOR REPAIR MULTIPLE TIMES PER DOOR, AT ONE POINT I WAS TOLD BY THE REPAIR TECHNICIAN, AS I HANDED HIM PIECES OF THE DOOR MOUNTING, THAT IT IS A GOOD THING I DIDN'T OPEN IT ONE MORE TIME AS THE DOOR LIKELY WOULD HAVE FALLEN OFF! I HAVE RETURNED TO MY VEHICLE NUMEROUS TIMES TO FIND ONE OF THE SLIDING DOOR MYSTERIOUSLY OPEN. DUE TO ONGOING NIGHTMARE OF THE DOORS OPENING I AM CAREFUL TO CONFIRM THE DOORS ARE CLOSED AND LOCKED PRIOR TO LEAVING MY VEHICLE, HOWEVER THEY SLIDE OPEN ON THERE OWN FOR NO REASON. THE DOORS OPEN MYSTERIOUSLY WHEN THE CAR IS BEING DRIVEN, ALARMS RING SIGNALLY DOORS ARE AJAR WHEN THEY ARE NOT, AND/OR FAIL TO CLOSE WITH NO CONFIRMED OBSTRUCTION. ONCE I AM ABLE TO "CLOSE THE DOOR" AND DRIVE AWAY THE ODDS ARE 50/50 THAT THE NEXT BUMP I HIT IN THE ROAD THAT DOOR WILL OPEN. LEAVING THE CHOICE TO PULL OVER IN AN UNSAFE LOCATION TO CORRECT OR CONTINUE TO A SAFE LOCATION AND PRAY MY CHILD IN THE MIDDLE SEAT IS SAFE. *TR