2013 CADILLAC ATS Complaints

View complaints related to 2013 CADILLAC ATS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2013 CADILLAC ATS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 CADILLAC ATS
    - HOUSTON , TX

    TL* THE CONTACT OWNS A 2013 CADILLAC ATS. WHILE THE DRIVING 50 MPH, THE POWER STEERING LIGHT ILLUMINATED AND PREVENTED THE DRIVER FROM TURNING THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 11,100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC ATS
    - MASSAPEQUA, NY

    THESE "RUNFLAT" TIRES HAVE HAD SOME IMPACTS FROM POTHOLES. I HAVE HAD 4 OF THEM FAIL BEGINNING WITH THE CITED UNITS. TYPICALLY, THE SIDEWALL BEGINS TO BULGE AND THEN A CRACK APPEARS SOME TIME LATER ABOUT 4 INCHES LONG EXTENDING WELL INTO THE TIRE ABOUT AN INCH AWAY FROM THE BEAD. THE CORD IS EXPOSED. *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC ATS
    - CASA GRANDE, AZ

    THERE IS AN AUTOMATIC LOCK FEATURE ON THIS VEHICLE. IF THE KEY IS LEFT IN THE CAR, THE DRIVER'S DOOR IS TO REMAIN UNLOCKED. ON MAY 5TH 2015, THIS FEATURE MALFUNCTIONED AND LOCKED ALL DOORS. THE SAFETY COMPLAINT I HAVE IS THAT MY 19 MONTH OLD BABY WAS IN THE CAR WHEN THIS HAPPENED. FORTUNATELY, I WAS IN MY DRIVEWAY AND WAS ABLE TO LOCATE MY SPARE KEY WITHIN MINUTES AND GET HER OUT. I LIVE IN AZ. IF THIS WERE TO HAPPEN AWAY FROM HOME ON A HOT SUMMER DAY, THE OUTCOME COULD HAVE ENDED UP IN FATALITY. PLEASE SUGGEST A RECALL SO THIS CAN NEVER HAPPEN TO ANYONE. *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC ATS
    - BEVERLY HILLS, CA

    CADILLAC ATS 2013 CONTINUES TO STALL AND TURN OFF CAUSING LOSS OF STEERING OF VEHICLE. THIS HAS BEEN IN THE SHOP 4 TIMES FOR REPAIR, AND VEHICLE HAS STILL BEEN STALLING. *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC ATS
    - GARDENA, CA

    I HAVE HAD 4 RECALLS ON MY ATS SINCE PURCHASE JUNE 2013. STARTING 2/5/14 WITH ONLY 3308MI TAKEN THE CAR IN SEVERAL TIMES FOR SQUEAKING SOUND WHEN BACKING OUT OF MY GARAGE COMPLAINED AFTER FOURTH VISIT WITH THE SAME COMPLAINT AND LISTENING TO THE DEALER TO SAY THAT WAS NORMAL FINAL ON 5TH VISIT ON 12/10/14 7960MI FINAL SOLVE THE PROBLEM. SEVERAL COMPLAINTS ABOUT WHEN BACK WINDOWS ARE ROLL DOWN THERE IS A LOUD SQUEALING SOUND THAT HURTS YOUR EAR AND DISTRACT YOUR DRIVING AGAIN I WAS TOLD THAT WAS NORMAL HOW CAN THAT BE NORMAL WHEN YOU CAN'T ROLL BACK WINDOW DOWN FOR FRESH AIR. ALL SO COMPLAINED ABOUT LOSING RADIO SIGNAL ON SEVERAL OCCASIONS PENSKE REPROGRAMMED. REPLACED WEATHER STRIP AROUND FRONT DOORS DRIVER& PASS SIDE 8/20/14 6521MI. SEVERAL COMPLAINTS ABOUT HOW ROUGH THE ENGINE RUNS WHEN STOP AT RED LIGHT ON 12/10/14 REPROGRAMMED ENGINE. IS THERE ANY SAFETY STATION I CAN TAKE MY CAR FOR SAFETY CHECK. I AM AFRAID TO EVEN DRIVE THIS CAR ON THE FREEWAY AT HIGH SPEED. I PAID OVER $37,000 THE CAR HAS BEEN IN THE SHOP MORE THAN THE PREVIOUS CAR I WAS DRIVING WHICH WAS 2001 BUICK LESABRE. I DON'T FEEL THAT PENSKE CADILLAC IS BEING HONEST WITH PROBLEM I WAS TOLD THAT THE LOUD NOISE FROM DRIVING IS COMING FROM EXHAUST SYSTEM. PLEASE ADVISE ON WHERE I CAN GO TO GET A SECOND OPINION WITHOUT VOIDING MY WARRANTY. WHAT IS THE LEMON LAW REGARDING THESE ISSUES? I REALLY DON'T FEEL THAT I BROUGHT A NEW CAR BY ALL THE TROUBLE THIS CAR IS GIVING ME. BACK AND FORTH FOR REPAIRS. *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC ATS
    - WINCHESTER, CA

    TRANSMISSION ISSUES. RATTLING UNDER THE CHASSIS THAT SOUNDS LIKE SOMEONE GRABS THE DRIVE SHAFT AND SHAKES IT WHEN THE CLUTCH IS PUSHED AT SLOW SPEEDS IE MOVING UP AT A STOP SIGN, IN TRAFFIC ETC. DEFECTIVE DUAL MASS FLYWHEEL WAS FOUND AFTER THE SERVICE DEPARTMENT TOLD ME MY CLAIMS WERE UP TO FACTORY STANDARDS. AFTER TAKING APART THE TRANSMISSION (AT LESS THAT 10K MILES) GEARS 1-4 WERE FOUND TO BE DEFECTIVE AS WELL. THE VEHICLE STILL HAS SHIFTING ISSUES AND A LOUD RATTLE. I ROAD TESTED A 2015 MANUAL ATS AND IT DROVE SMOOTH WITH NO RATTLES. I WAS TOLD THE 2015 WOULD DRIVE THE SAME ONCE IT HIT 10K MILES LIKE MINE WHICH IS A RIDICULOUS STATEMENT. VEHICLE HAS ALSO SHUT OFF WHILE IN TRAFFIC, AND UPON RESTARTING THE VEHICLE I NO LONGER HAD AN POWER STEERING. I DO NOT FEEL SAFE IN THIS VEHICLE FOR MYSELF OR MY CHILDREN. THERE ARE MANY REPORTS OF ISSUES WITH THE 2013-2014 MANUAL ATS AND RECORDS OF GM BUY BACKS. THE SERVICE MANAGER AGREES THERE IS AN ISSUE WITH THE VEHICLE AND RECOMMENDED I CALL GM TO INITIATE A BUY BACK. BUT THE SERVICE DEPARTMENT INSISTS THIS IS FACTORY STANDARD AND REFUSES TO ADDRESS THE ISSUES. *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC ATS
    - LEBANON, MO

    MY WIFE WAS DRIVING TO HER PARENTS HOUSE GOING UP A INCLINE AND THE VEHICLE COULDN'T PULL THE HILL SLOWED DOWN TO APPROX. 20MPH BUMPED AND SHOOK AS IT WENT UP THE HILL. WHEN SHE GOT OUT OF THE CAR AT HER PARENTS HOUSE YOU COULD SMELL SOMETHING LIKE BURNT TRANSMISSION OR SOMETHING. THIS HAS HAPPENED ON TWO OTHER OCCASIONS AND THE 1ST INSTANCE CADILLAC DEALER SAID THE COMPUTER TO THE TRANSMISSION DUMPED ITS PROGRAM AND THEY WENT IN AND REPROGRAMMED THE TRANSMISSION BUT IT STILL DOES THE SAME THING. I WILL BE TAKING IT BACK IN AFTER CHRISTMAS. HYDROPLANING IS ALSO A HUGE PROBLEM WITH THIS CAR. THIS CAR ALSO DOESN'T LIKE TO STAY IN A LANE AT HIGHWAY SPEEDS. I FEEL THIS CAR ISN'T SAFE TO DRIVE AND WILL BE LOOKING FOR AN ATTORNEY TO DEEM IT AS A LEMON. *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC ATS
    - BETHPAGE, NY

    TL* THE CONTACT OWNS A 2013 CADILLAC ATS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE VIBRATED AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC ATS
    - POTOMAC, MD

    I BOUGHT A 2013 CADILLAC ATS IN EARLY 2013. IN FIRST MONTH, IT NEEDED 3 BATTERY JUMPS. IT ALSO HAS A PROBLEM WITH MOVING FROM DRIVE INTO PARK. THIS IS UNDER RECALL AS IS A SEATBELT ISSUE I BELIEVE. I HAVE HAD 2 ACCIDENTS. 1 ON A VERY BUSY CRAWLING ROAD WISCONSIN AVE, DC ON A BUSY SAT AFTERNOON IN BUMPER TO BUMPER TRAFFIC WHEN I STARTED TO ACCELERATE AND THE FORCE OF MY MOVEMENT CAUSED THE TRUCK IN FRONT OF ME TO CRASH INTO ANOTHER VEHICLE. WEIRD, BUT CONFUSING. I HAD A SIMILAR EPISODE THIS PAST WEEK LEAVING MY HOME. I WAS STOPPED IN THE STREET BEHIND MY SON'S TRUCK. HE STARTED TO MOVE AND I PLOWED INTO HIM CAUSING MASSIVE DAMAGE TO THE CADILLAC AND SIGNIFICANT DAMAGE TO HIS TRUCK AS WELL, A VERY LATE MODEL CHEVY. I WAS NOT ON THE PHONE OR THE BRAKE OR CHANGING THE RADIO OR IN ANY WAY DISTRACTED DURING THESE EPISODES. THERE IS SOMETHING WRONG WITH THE CAR. IT HAS 8000 MILES ON IT IN ABOUT 18 MONTHS. *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC ATS
    - SEATTLE, WA

    I WAS DRIVING DOWN THE STREET AND THE CAR TURNED COMPLETELY OFF AND THEN I PANICKED, HIT THE CLUTCH, PUT THE CAR IN NEUTRAL, AND HIT THE START BUTTON TWICE TO RESTART THE CAR. I TOOK IT INTO THE DEALERSHIP AND THEY TOLD ME THEY COULDN'T FIND AN ISSUE AFTER DRIVING THE CAR FOR 2.2 MILES. THEY ADVISED ME TO CONTINUE DRIVING THE CAR AND RISK MY SAFETY ON THE ROAD. THE CONSUMER STATED HE TOOK THE VEHICLE TO THE REPAIR SHOP THREE TIMES, FOR THE SAME ISSUE.

    Source: NHTSA WEB SITE