2013 CADILLAC ATS Complaints

I was in a vehicle accident on 9-26-25 and was t-boned. The other driver hit me at 35-45 after she blew the stopping, I was hit on the driver side pillar and back driver door. My air bags never deployed and I was trapped inside the car until the fire department was on scene

Vehicle would not steer lost power steering and loud noise. Had the vehicle towed to a mechanic. The mechanic informed me that the bolts for the electronic power steering had corroded causing the electronic steering motor to fall. He told me that it is a problem with these cars and gave me a reference number (N202301950) I called GM and they said it was not a recall it was a service bulletin which I never received and is now expired. The vehicle needs a whole new Electric Power Steering Rack and Pinion Assembly due to the faulty corroded GM Bolts not to mention that I could have died or someone else could have been killed due to losing the ability to steer the vehicle because of the faulty GM parts. GM said it is my responsibility to pay for repairs which is thousands of dollars again due to their faulty parts and no fault of my own also not normal wear and tear.

Found metal shavings in oil after 13 visits to 3 different dealerships. Engine had to be replaced. Under 100,000 mikes with a service contract

Car has a shudder at acceleration acting as if it's in the wrong gear or shifts too soon seems like failing TCC in tge transmission not sure this issue could cause accidents due to car not accelerating fast enough with people behind you they could rear end you

The contact owns a 2013 Cadillac ATS. The contact stated while driving 30 MPH, the engine overheated. The contact stated that the A/c was independently turned off due to engine overheating. The contact was able to pull over safely. The contact stated that the coolant reservoir was empty. The contact added coolant, but the engine continued overheating. The vehicle was taken to an independent mechanic who determined that the water pump needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the stability track and engine warning lights illuminated and started flashing. The contact stated that the vehicle failed to accelerate above 25 MPH. The vehicle was towed to the same independent mechanic, who determined that the engine had misfired over 40,000 times. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 191,000.

I’m writing here to state that the Cadillac with this VIN [XXX] IS A FRAUDULENT SALE my husband and I have experienced. The car show no damages on CarFax but when we took the car to a certified Cadillac dealership they said they were shocked we could even drive it. The catalytic Converter is completely missing along with several other computer systems issues. The car jumps up and down when you drive it, feels like horseback riding more than a car ride. Cadillac denied working on the car and advised us not to drive it at all Every single warning light that could be on the dash/odometer lit up approx 5mins of being on the highway. Throw the car in the junkyard where it belongs! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car keeps cutting off, when put in neutral, or just cutting on RPM goes up then goes down and cut off, when driving car starts off slow then speed up. put a new fuel pump in the car.

I had a total loss of steering about two weeks ago, scariest thing ever in my 50 years of driving. A local automotive shop inspected the car and found one steering motor bolt missing and two broken/sheared laying in their casting holes.General Motors issued a Customer Satisfaction Program 18207 – Loss of Power Steering Assist directive for steering rack inspection and repair and/or replacement. My 2013 Cadillac ATS had the bolt failure exactly as described in the directive but is not covered as the directive program was in effect until November 30, 2020 and has expired. It was and is still a poor engineering design by GM engineering and it still effects those of us operating the models listed in GM CSP 18207. This should have been a recall and not have had an end date of 11/30/2020. I'm sure there are many owners like myself that were never notified by General Motors of this design flaw as it was never a formal recall. I would ask that the NHTSA review Customer Satisfaction Program 18207 as the loss of electric steering due to poor engineering design along with the safety of owners driving the affected vehicles still poses a danger and could seriously injure or kill someone. I do not understand why GM ended the program 11/30/2020. I would like to see either a CSP 18207 with no end date or preferably a recall to ensure owners are notified. I had never heard of an issue with my 2013 Cadillac ATS steering until I had this total steering failure. I only found out about Customer Satisfaction Program 18207 – Loss of Power Steering Assist because I searched the Web to see if other owners had experienced this failure. The repair cost to fix this is around $3,000 dollars. General Motors knows it was a poor design and in my opinion they should continue their 18207 Customer Satisfaction Program and not expect owners to pay. Thank you.

My Vehicle will shift out of gear but will not move and there is a rattling sound when the gear is tried to be put back in park and rest of gears

The contact owns a 2013 Cadillac ATS. The contact stated that after starting the vehicle and switching gears, the vehicle would not move forward or backward. No warning lights were illuminated. The vehicle was towed to a local independent mechanic and the contact was informed that the failure was possibly related to NHTSA Campaign Number: 14V338000 (Power Train). Another local independent mechanic was contacted for a second opinion and informed the contact that the transmission shifter cable had failed. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in NHTSA Campaign Number: 14V338000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.