2013 CADILLAC ATS Complaints
View complaints related to 2013 CADILLAC ATS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2013 CADILLAC ATS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CADILLAC ATS- ALBANY, OR
THE COLLISION AVOIDANCE SYSTEM ACTIVATED WHILE AT FREEWAY SPEED, HOWEVER THERE WERE NO CARS OR OBSTRUCTIONS AHEAD OF MY CAR. THE BRAKES WERE AUTOMATICALLY APPLIED, THE COLLISION WARNING APPEARED ON THE HUD, AND THE CAR RAPIDLY DECELERATED. HAD THERE BEEN A VEHICLE BEHIND ME, THERE WOULD CERTAINLY HAVE BEEN A SERIOUS COLLISION. I HAD JUST PASSED A SEMI-TRUCK AND THOUGHT MAYBE A REFLECTION FROM THE TRUCK MAY HAVE ACTIVATED THE SYSTEM, BUT I HAD COMPLETED THE PASSING MANEUVER BEFORE THE CAR BRAKING ACTIVATED. TOOK THE CAR TO THE DEALER ON 4/4 BUT THEY REPORTED NO PROBLEMS WITH THE SYSTEM. THIS SEEMS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC ATS- SPRING HILL, FL
TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE EXPERIENCED A THREE TO FOUR SECOND LAG. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 325 AND THE CURRENT MILEAGE WAS 8,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC ATS- TEMECULA, CA
THE VEHICLE STALLED WHILE SITTING IN NEUTRAL, WAITING AT A RED LIGHT. THE AIR CONDITIONING WAS RUNNING. THE ENGINE RUNS SO QUIETLY THAT FROM INSIDE THE VEHICLE I WOULD NOT HAVE BEEN ABLE TO TELL THE ENGINE HAD SHUT OFF IF THE A/C HAD NOT STOPPED BLOWING. I RESTARTED THE VEHICLE AND AN ALERT CAME ON THE DASH SCREEN STATING: SERVICE POWER STEERING, DRIVE WITH CARE. I WAS APPROXIMATELY 3/4 OF A MILE FROM MY HOME COMING DOWNHILL ON A QUIET NEIGHBORHOOD STREET SO I CAREFULLY DROVE THE VEHICLE HOME AND PARKED IN THE GARAGE WHILE I CALLED THE SERVICE DEPARTMENT AT MY LOCAL CADILLAC DEALERSHIP. HE TOLD ME THE POWER STEERING IS CONTROLLED BY THE ELECTRICAL SYSTEM MAY HAVE GLITCHED WHEN I RESTARTED THE VEHICLE AND NOT BEEN ACTIVATED. HE SAID I COULD RESTART THE VEHICLE AFTER 30 SECONDS AND THE POWER STEERING SHOULD FUNCTION PROPERLY AGAIN. HE TOLD ME IF THERE IS AN ISSUE I CAN HAVE GM TOW THE VEHICLE IN, OR IF THE POWER STEERING BEGINS TO FUNCTION AGAIN I CAN DRIVE IT IN TO HAVE IT SERVICED. ONCE I RESTARTED THE VEHICLE THE POWER STEERING WAS FUNCTIONING PROPERLY. I WILL BE HAVING CADILLAC LOOK AT THE VEHICLE THIS AFTERNOON. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC ATS- CHEYENNE, WY
ON FEBRUARY 22ND AND 27TH 2014, WHILE TRAVELING AT 75MPH THE ADAPTIVE CRUISE CONTROL SLAMMED THE BRAKES ON THEN RELEASED. I THOUGHT THE SYSTEM HAD MISS-READ THE SHADOW OF AN OVERPASS AS A VEHICLE IN FRONT OF ME BECAUSE THAT WAS THE ONLY THING IN SIGHT WHEN THE BRAKES LOCKED, THERE WERE NO VEHICLES PRESENT. ROADS WERE DRY. IT WAS REPORTED TO CADILLAC VIA THEIR 800 NUMBER AND THEN BROUGHT TO THE DEALERSHIP 4 MARCH 2014,FOR ANALYSIS. THE DEALER IMPLEMENTED AN UPDATE TO THE ACTIVE SAFETY CONTROL MODULE. CADILLAC STATED THEY WOULD SEND AN E-MAIL TO MY DEALER ABOUT THE PROBLEM, BUT DEALER STATED THEY NEVER RECEIVED THE E-MAIL. NO FURTHER PROBLEM NOTED UNTIL 1 APRIL 2014, FOUR WEEKS LATER, DURING A TRIP THE SAME ACTION HAPPENED TWICE WITHIN A MILE OF TRAVEL. BRAKES WERE ABRUPTLY APPLIED, RED SCREEN ON DASH WITH CRASH IMMANENT. AGAIN AT 70MPH AND NO BRIDGES OR OTHER VEHICLES IN PATH. THE ROAD CONDITION WAS WET. THIS IS A LARGE SAFETY CONCERN FOR ME IF THE BREAKS SHOULD LOCK AT 70+ MPH AND NOT RELEASE AND I HAVE TRAFFIC BEHIND ME. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC ATS- @WELLINGTON, FL
2013 CADILLAC ATS 6MT STALLS WHEN DECELERATING WITH AN ENSUING LOSS OF POWER STEERING. CADILLAC HAS COME UP WITH A SOFTWARE FIX FOR THIS ISSUE. SOFTWARE WRITTEN TO PROTECT THE FLYWHEEL WAS MODIFIED TO ELIMINATE THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
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2013 CADILLAC ATS- FAIRFIELD, CA
THE AUTOMATIC COLLISION AVOIDANCE BRAKING SYSTEM ACTIVATED AT FREEWAY SPEEDS WITH NOTHING IN FRONT OF THE CAR FOR OVER A MILE AND FULLY SLAMMED THE BRAKES AND FLASHED THE HEADS UP DISPLAY COLLISION WARNING. THIS SYSTEM FAILED MULTIPLE WAYS, ONE IT THOUGHT THERE WAS AN EMINENT COLLISION WHEN THERE WASN'T AND TWO IT ISN'T SUPPOSED TO APPLY BRAKES AT THOSE SPEEDS. THIS HAS HAPPENED MULTIPLE TIMES AND THE MOST RECENT WAS AFTER A "FIX" BY THE DEALER. IF THERE HAD BEEN AN 18 WHEELER BEHIND ME WHEN THE CAR SLAMMED ON THE BRAKES THAT COULDN'T STOP AS FAST AS MY CAR THERE WOULD'VE BEEN AN ACCIDENT WITH POSSIBLE FATALITY. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC ATS- KEEGO HARBOR, MI
HELLO, I HAVE A 2013 CADILLAC ATS 2.0T AWD AND I HAVE BEEN HAVING SERIOUS ISSUES WITH THE CAR STALLING AND IDLING ROUGHLY. IT HAS STALLED ON MY THREE TIMES ALREADY SINCE I GOT THE CAR IN OCTOBER, AND I HAVE TAKEN IT IN FOR SERVICE ON TWO DIFFERENT OCCASIONS FOR THAT SAME ISSUE. EACH TIME THEY KEPT THE CAR FOR THREE DAYS TO TRY AND REPLICATE THE ISSUE WITH NO ANSWERS FOR ME EXCEPT "MAKE SURE YOU BRING IT IN NEXT TIME IT HAPPENS". I NO LONGER FEEL SAFE DRIVING THE CAR ESPECIALLY SINCE THE LAST TIME IT HAPPENED I WAS DRIVING 25MPH IN HEAVY TRAFFIC, AND I NARROWLY AVOIDED GETTING REAR-ENDED. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC ATS- COCONUT CREEK, FL
I HAVE EXPERIENCED AN INTERMITTENT SHUDDER/JERKINESS IN THE PAST MONTH WHILE DRIVING THE VEHICLE AT LOW SPEEDS. TODAY, WHILE SLOWING AND TURNING INTO A PARKING LOT, THE ENGINE SHUT OFF AND I COASTED THE VEHICLE INTO A PARKING SPACE AND STOPPED. I TURNED ON THE IGNITION AND THE CAR STARTED IMMEDIATELY. WHEN I GOT HOME I SEARCHED THE INTERNET FOR ISSUES AND FOUND THIS THREAD ON THE CADILLAC FORUMS OF OTHERS WITH SIMILAR PROBLEMS: HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-ATS-TECHNICAL-DISCUSSION-FORUM/391273-2013-6-SPEED-MANUAL-STALLING-AFFECTED.HTML I CALLED MY LOCAL DEALER AND SPOKE WITH [XXX] IN THE SERVICE DEPARTMENT. HE SAID THAT THEY ARE AWARE OF THE SHUDDER AT LOW SPEEDS AND HAVE A FIX FOR THAT PROBLEM. HE SAID THAT THEY HAVE NOT HEARD OF THE VEHICLE ACTUALLY STALLING. I TOLD HIM THAT HE COULD READ ABOUT IT ON THE FORUM ABOVE. HE ASKED ME TO BRING MY VEHICLE INTO THE DEALERSHIP TO HAVE SOME TRANSMISSION PARTS REPLACED. I AM CONCERNED THAT THIS MIGHT ONLY RESOLVE THE JERKING, BUT NOT THE STALLING, WHICH IS A MAJOR SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2013 CADILLAC ATS- BOOTHWYN, PA
CAR IDLES BADLY MAY COME CLOSE TO STALLING AT TIMES. IT SHUTTERS AT WARM UP IN COLD WEATHER. WHAT IS SAD IS GM WELL AWARE AND WILL NOT FIX IT. I AM STUCK WITH IT ACCORDING TO DEALERS I HAVE VISITED. *TR
Source: NHTSA WEB SITE -
2013 CADILLAC ATS- STERLING HEIGHTS , MI
WHEN COASTING TO COME TO A STOP THE VEHICLE ENGINE WILL STALL. THE VEHICLE EITHER DOESN'T ATTEMPT TO IDLE AT ALL ONCE THE CLUTCH HAS BEEN DEPRESSED, OR IT SEEMS TO GET TO A LOWER RPM THAN NORMAL (<500RPM) AND THEN THE ENGINE JUST SHUTS OFF, VERY ABRUPTLY. *TR
Source: NHTSA WEB SITE