2013 CADILLAC ATS Complaints

Rear differential is a main issue with the 2013 Cadillac ATS I have read many complains I’m not understanding why there has yet to be a recall on the year an model there was a recall on the 2014 cts. But for the 2013 Ats the dealership said there was poor welding which caused leaks and that should have been and automatic recall.

The contact owns a 2013 Cadillac ATS. The contact stated while attempting to reverse, the gear shifter was stuck in park(P), while the instrument panel indicated that the vehicle was in neutral(N). There was no warning light illuminated. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that there was a recall related to the failure. The vehicle was then towed to the dealer who diagnosed that the failure was related to NHTSA Campaign Number: 14V338000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.

2011 Cadillac ATS 3.6, Rear Differential went out, Repairmen has stated that this part is not available anywhere, and that Cadillac should have recalled this in the ATS, because there is a shortage of this part. Due to the inefficiency of the Rear Differential. But, Cadillac would have been out of a lot of money. Without this part, the Cadillac is undrivable.

The contact owns a 2013 Cadillac ATS. The contact stated while stopped at a traffic light or while slowing to approximately 15 MPH, the vehicle started shaking and idling roughly. The contact stated that the check engine and driver’s assist warning light were illuminated. The contact stated that the motive power was reduced and the vehicle hesitated while depressing the accelerator pedal. Additionally, the power steering failed to function as needed. The contact arrived at her destination and after restarting the vehicle, the power steering functionality returned. The contact had taken the vehicle to a dealer who diagnosed that the thermostat needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.

I was making a left turn and I heard a loud popping noise. I pulled the vehicle into a parking lot. After stopping it would not move. When I put the car in gear I would hear a loud grinding noise coming from the back wheel base. I had the vehicle towed to a repair shop. I was told that the roll pins that connect the axel to the rear differential had come out. I am unable to have the car repaired because there are no rear differentials available in that there is a nationwide back order and no one knows when they will be available. This seems similar to the problem that led to a recall of the 2014-15 Cadillac CTS model. NHTSA Recall No. : 20V-038 https://www.autoblog.com/2020/02/03/cadillac-cts-v-sport-recall/

While waiting for the car in front of me in the valet line, I put my 2013 Cadillac ATS in park. When it was my turn, I attempted to put the car back in drive to move forward, but the shifter was locked in the park position. I had my foot on the brake and when I took it off the car began rolling forward, even though the shifter was in the park position. The screen above the steering wheel as well as the light on the shifter indicated that my vehicle was in drive, even though the shifter was locked in the 'park' position. I powered the car off, and after that it would not start. The screen and on the shifter still indicated that the car was in drive. Ultimately, the vehicle had to be towed. After having the vehicle inspected by a mechanic, it was found that the transmission shift cable became detached/failed/malfunctioned. I discovered that there was a recall on certain Cadillac vehicles for the issue I experienced, (recall number 14V338000). However, my vehicle did not have the recall when my VIN was looked up, but my car experienced the recall issue nevertheless. My safety as well as several others were put at risk because the car would roll if my foot was not on the brake, which could have seriously injured anybody/anything in its path. There were no warning lamps/messages/symptoms of the problem prior to the failure. The vehicle component has not been inspected by the manufacturer, as they quoted me a price of over $1000, holding me responsible even when there is a recall that matches the failure that took place in my vehicle.

There is a shudder at around 1500 to 2k rpms and appears there have been thousands of complaints about this. Also the touch screen has been replaced 7 times in my car which is another issue with the ATS LEMON.

The contact owns a 2013 Cadillac ATS. The contact stated that while her husband was driving approximately 35-40 MPH, the vehicle started making abnormal loud popping sounds, and the vehicle inadvertently stalled. The contact's husband was able to push the vehicle to the side of the road with assistance. The vehicle was towed to an independent mechanic who diagnosed that one of the driver’s side rear axle was missing all the bolts. Additionally, the passenger’s side rear axle was missing one bolt and had loosened bolts. The independent mechanic replaced the driver’s side rear axle bolts and washers and tightened the passenger side rear axle bolts. The dealer and the manufacturer were not notified of the failure. The vehicle was repaired. The failure mileage was approximately 115,000.

The contact owns a 2013 Cadillac ATS. The contact stated that while the vehicle was parked in a parking lot, the vehicle was shifted to reverse and then shifted to drive however, the vehicle moved backward. The brakes would not engage when depressed to stop the vehicle from moving backward. The contact applied parking brakes to stop the vehicle. The contact had assistance from an independent mechanic who helped to move the vehicle into a parking space. The vehicle was not diagnosed nor repaired and remained at the parking lot. The dealer and manufacturer were not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V338000 (Power Train). The failure mileage was approximately 120,000.

While out driving, the vehicle would not shift gear into park upon arriving at a parking lot. The car was transported to an nearby garage and the transmission shift cable was found to be melted/severed upon undercarriage inspection. This is a recall for other models of 2013-2014 ATS. If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.