2013 CADILLAC ATS Complaints

I TOOK MY CAR IN FOR SERVICE ON JANUARY 8, 2020 TO SOUTHTOWNE GMC IN NEWNAN,GA . I WAS HAVING PROBLEMS WITH WHAT APPEARED TO BE THE TRANSMISSION. I TOLD THE SERVICE PERSON MY CAR WAS TAKING A LITTLE TIME ONCE I PUT IT IN DRIVE MODE. THE SERVICE GENTLEMAN TOOK A HAN HELD DEVICE AND PLACED IT UNDER THE DASHBOARD OF THE VEHICLE AND TOLD ME IT WAS NOT DETECTING A PROBLEM. HE CHECKED THE DASHBOARD AND NOTICED THE CHECK ENGINE LIGHT WAS NOT ON. I TOLD HIM I WANTED A DIAGNOSTIC TEST DONE, HE SAID SINCE IT WAS NOT DETECTING A PROBLEM IT DOES NO GOOD TO DO A DIAGNOSTIC. HE NEVER INFORMED ME ABOUT PROBLEMS WITH TRANSMISSION WITH THIS MODEL VEHICLE. HE TOLD ME THERE WAS NOTHING HE COULD DO, THAT HE WAS SWAMPED WITH REPAIRS AND THAT IF I WANTED HIM TO CHECK MY TRANSMISSION I WOULD HAVE TO COME BACK IN MARCH. I WAS ABLE TO DRIVE THE CAR AWAY. ONE WEEK LATER THE CAR BARELY MOVES. BARELY GOES INTO GEAR. I HAVE NOT DRIVEN THE CAR SINCE JANUARY 15, 2020. CAN I GET SOME HELP PLEASE.

THE FUEL LINE BROKE DUE TO THE HIGH SIDE FUEL PUMP SEIZING UP AND THE BREAK AWAY BOLT BREAKING CAUSING THE PUMP TO BE UNSTABLE. THUS THE VIBRATION CAUSING THE FUEL LINE TO BRAKE SPEWING GAS ALL OVER. THE FUEL LINE BREAKING THEN PROMPTS THE COMPUTER SOMETHING WITH FUEL IS MALFUNCTIONING AND SHUTS MOTOR TO HALF RUNNING POWER AN THROUGHS SOME MORE FUEL RELATED CODES. RENDERING YOUR VEHICLE INOPERABLE AND NEEDING A TOW TO A SHOP FOR REPAIRS. THE FUEL PUMP DESIGN HELPS SAVE YOUR MOTOR IN THIS EVENT FROM BEING DESTROYED, WHEN IT MALFUNCTIONS LIKE THIS. THE FUEL PUMP DESIGN SEEMS LIKE IT COULD BE HIGHLY DANGEROUS. WITH FUEL BE SPEWED OUT AT HIGH PRESSURE IS UNSAFE. IT SOUNDS LIKE THE FUEL LINE BREAKING BECAUSE OF THIS DESIGN IS A PRETTY COMMON PROBLEM. I BELIEVE THE 2018 CADILLAC HAS A RECALL ON THIS EXACT SAME THING THAT HAPPENED TO MY 2013 BUT THE 2013 HAS NO RECALL ON IT?? WHEN MY VEHICLE FUEL LINE BROKE I WAS DRIVING IN NORMAL CONDITIONS IN MOTION ON CITY STREETS. I'M SURE THERE WAS TURNING AND BRAKING IN THE MIDST OF THE FUEL LINE BREAKING. THE SPECIFIC PART THAT BROKE WAS FUEL LINE PART NUMBER 12627125 AND HIGH SIDE FUEL PUMP PART NUMBER 12658486.

TL* THE CONTACT OWNS A 2013 CADILLAC ATS. WHEN THE VEHICLE CAME TO A COMPLETE STOP, IT SEIZED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT IT FAILED TO START. THE CONTACT HAD TO WAIT APPROXIMATELY THIRTY MINUTES FOR THE VEHICLE TO RETURN TO NORMAL. THE VEHICLE WAS TAKEN TO OAKES AUTO GROUP (1009 US-82, GREENVILLE, MS 38701, (662) 335-2886), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TEST DRIVEN, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,400.

SEVERAL TIMES WHEN SLOWING DOWN OR COMING TO A COMPLETE STOP AT A RED LIGHT OR STOP SIGN THE VEHICLE SHUDDERS AND SHUT OFF HAVE TO RESTART IT I'VE ALMOST BEEN HIT A FEW TIMES THE MAJOR PROBLEM I'D LIKE TO HAVE A LOW IDLE OR SOMETHING I DON'T UNDERSTAND

I PULLED OVER 2 SEE WHAT A NOISE WAS PUT IT IN PARK THANK GOD I DID BECAUSE WHEN I TRY TO PUT IT BACK IN GEAR IT WOULD NOT GO INTO ANY GEARS BUT THE SHIFTER REMOVE IT JUST WASN'T CONNECTED IF I WOULD HAVE BEEN IN GEAR I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED

CUE TOUCHSCREEN FAILS TO RESPOND TO TOUCH. IT STARTED GOING BAD AT THE BOTTOM, BUT THE PROBLEM "SPREADS" UPWARDS MAKING THE ENTIRE SCREEN UNUSABLE. THE HVAC AND RADIO CONTROLS ARE ALL ON THIS TOUCHSCREEN, MAKING IT IMPOSSIBLE TO CONTROL THESE FEATURES WHILE DRIVING. OTHER SETTINGS FOR THE VEHICLE ARE ALSO IN THE CUE SYSTEM, AND ARE NO LONGER AVAILABLE FOR ADJUSTING. NAVIGATION BECOMES UNUSABLE AS WELL.

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

TAKATA RECALL THERE HAS BEEN NO "INCIDENT" RE THE 2013 ATS. THE ISSUE ORIGINATED WITH RECALL NOTICES TO MY DEALER AND TO ME RE (1) STEERING (2) AIR BAGS (3) BRAKES. THE AIRBAG ISSUE INVOLVES CONTINUAL WARNING BY LIGHT AND BY SOUND RE THE DRIVER'S SIDE AIRBAG. DEALER SECRETARY STATES THAT SHE HAS NOTICES FOR ALL THREE (ABOVE) TO BE RECALLED. DEALER GARAGE, HOWEVER, STATES THAT THE ONLY RECALL WAS STEERING AND HAVE RECENTLY REPAIRED THE STEERING. I RECALL RECEIVING RECALL NOTICES AT MY HOME BUT NO LONGER HAVE THEM. AND SO, COMPLAINANT IS SEEKING TO LEARN WHETHER THE BRAKES AND THE AIR BAG WARNING NEED ADDRESSING.

MY VEHICLE WAS STATIONARY ON A CITY STREET AND MY WIFE WAS REAR-ENDED AND WAS PUSHED INTO THE CAR IN FRONT OF HER, AND THE AIRBAG NEVER DEPLOYED. THE CAR IS COMPLETELY TOTALED AND A CAR CRASH THIS BAD SHOULD HAVE DEPLOYED THE AIRBAG.

2013 ATS AWD 3.6 . VEHICLE STARTED MAKING A HIGH PITCH WHINING SOUND. VEHICLE ONLY HAS 100,203 MILES (MOSTLY HIGHWAY MILES) AND UNDER 5 YEARS AND REAR END DIFFERENTIAL FAILED DEALER ESTIMATED COST $3500 BECAUSE WARRANTEE ENDED AT 5 YEARS OR 70,000. IS THIS RELATED TO POOR WELDS PREVIOUS REPORTED?