2010 CADILLAC CTS Complaints

All of a sudden when I started my car, the lights flickered constantly, the power steering failed, and it blew my starter and fairly new battery. I was so scared; I thought it was going to catch on fire because it smelled burnt. And I was on [XXX] in Hubbard Ohio, and I was trying to get to [XXX] and safety to which I did. THANK Goodness for AAA. I was told this happened because of a plug in wiring to heat or warm the washer fluid. It is available for inspection. My safety was impacted because, I had no power steering, flickering lights and smell of burnt stuff. My problem was fixed by an independent shop. My vehicle was not inspected by a GM dealer or my insurance. Was inspected by an independent shop that it was towed to. Warnings prior to incident: I would turn the ignition and nothing. But that would only happen several weeks apart. I thought maybe the starter was going, but it was odd because it was so many weeks far apart that it would happen. It might have been a total of 4 times since October of 2024. During the incident, power steering warning came on, charging system came on and the car sounded like it was barely running. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Airbag warning light and Service Air Bag on dash. Code B0087-00 Left Rear SIS. Replaced sensor, still getting warning. Sensor is in LR door. Research revealed possible known issue with bending fatigue from routine door open/close motion and subpar wire size/material causing wire failure. Opened wire harness at pillar and green/black wire was completely separated at typical bending point. Light blue wire was not visibly broken (insulation still intact) but the wire within was broken upon removal of insulation. These are the two wires (light blue and green/black) to the impact sensor. Please investigate GM use of substandard or undersize wiring in entire SRS system especially at bending fatigue potential failure points. Three pictures attached - one picture showing initial finding of green/black broken wire but light blue still visibly intact (insulation only), one picture showing same in close up, one picture showing both wires are not intact (light blue wire was inspected further and determined insulation intact but wire within was not intact) and insulated separated with fingernail pressure only. Wires should not fail within typical lifetime of a vehicle. Uncertain on operation of system, but could short between two wires and/or grounding cause airbag to deploy without accident/at random causing personal injury to occupants and/or an accident because of random deployment? Date of incident is when wiring issue was discovered and pictures taken upon discovery.

I took my car 1200 Moss St., bingo alignment, and two weeks after my alignment my steering wheel shipped and I bought it over to the shop and told them that they did not talk to the school down on my control arms and the lady told me to get off of her premises and get out and I think that’s not right she did not on her warranty and I called the police to get an incident report and she just was belligerent and pull guns on me and do all kind of crazy stuff. I would like to have someone investigate her please

Engine warning light on. Diagnosed by Mike Maroon Cadillac, Boulder Colorado as Po008 code Bank one engine timing off. Further diagnosed as faulty engine cam chain. Advised not to drive car. Car available for inspection. Not being driven. Safety put at risk by possible major engine failure during use. Problem confirmed by two other repair facilities. Engine warning light on for several months. Problem confirmed by Mike Maroon Cadillac, Boulder Colorado. Taken there at the request of Cadillac customer service phone 800 333 4223. Contact at Cadillac customer service Miguel ext 591 6218. Given case #[XXX] Vehicle inspected by Mike Maroon Cadillac at the request of Miguel at Cadillac customer service. Inspection done at owners expense. Cadillac customer service not returning calls. Owners contact # [XXX] Mike Maroon Cadillac contact, Dave 303 442 3160 R/o #[XXX] Do not have capability to upload files. Will fax upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Passenger presence module malfunction is intermittent. When the malfunction occurs there is a warning light plus "Service Airbag" on the instrument panel. Sometimes the light and warning go off after several minutes, sometimes stays on for days. In Virginia presence of this warning during an annual safety inspection is considered a failure. The vehicle in question is a 2010 Cadillac CTS-V with heated/cooled Recaro seats. Dealership has confirmed that the issue is the module but says the module is not available or on backorder (for years). Issue was first reported to dealer in 2018 and again in 2022 with no resolution. Estimated repair cost is in excess of $1500.

Every time it rains, the inside of my vehicle floods through the ceiling and floors. This is a manufacture defect that is outside of my control. This is a safety issue because it causes mold and mildew in the vehicle which is a hazard to inhale. I'm also concerned that the possibility exist for an electrical hazard.

Diag: DIAGNOSIS c/s service air bag error message on display. Code DTC B0014- Driver side air bag deployment loop- high resistance. Could not get repaired. Per Dealership the part needed is "discontinued". Non- working airbags are a huge concern. I think that parts for airbags should have to be produced if a vehicle needs serviced for such a problem! The vehicle is in excellent condition overall and should last many more years but this very much needed part for safety isn't even available! That is not right!!! No accident or incident has occurred but this issue is very much a concern.

A black bolt in my steering column fell out onto my floormat and a second bolt was very loose, getting ready to fall out. The steering column just needs to be adjusted - recalibrated. No parts needed, very little time. Foundation Cadillac, Denver Colorado is charging me for diagnostics for bolts. Having my steering column fall would have been a huge safety issue. I need some help getting Foundation to adjust the steering column at no cost to me. My Cadillac is Out of Warranty.

The contact owns a 2010 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent dealer, who diagnosed that an unknown sensor needed to be replaced; however, the replacement part was on backorder. The vehicle was then taken to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was taken back to the independent mechanic, who performed an unknown repair; however, the vehicle made abnormal sounds. Additionally, the RPM and power steering assist failed to operate as needed. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000.

There needs to be a better system on alerting used car buyers. When I purchased my car from Carvana used in 2017 at 83k-ish miles, I had no idea that there was an extended 10 yr/120k warranty on some models of GM vehicles. I have been experiencing issues with my car and just learning 1 yr and 30k miles too late that there were known issues, and that my issues most likely were related to the timing chain. Timing chains aren't generally something that wear out by 100k - had I been made aware of that when I purchased the car, then that would have been the first course of action. I checked the VIN, no recalls, but no extended warranty alerts either. Anyone else having issues would not have known other year models were experiencing problems that could have affected different year models as well. I have researched my cars issues and I have taken it to mechanics- even to a Chevrolet dealer when I first bought it. Absolutely no mention of this, until I just happened to stumble on a Cadillac forum post from 2019 at 1 am 6/2/2021. Now I am the almost owner of a car that books out at maybe $5k with over $2k worth of work that is needed. It sits while I make payments. With all the technology, there should be some way for car dealerships to have to give a new owner any updated information regarding any vehicle related to the one they are purchasing.