2002 CADILLAC DEVILLE Complaints

2002 DEVILLE STALLS AT LOW SPEED WITHOUT WARNING. LOSS OF STEERING AND HARD BRAKING. *JB

MY HUSBAND AND I PURCHASED A 2002 CADILLAC DEVILLE OCTOBER 14, 2001. ON APRIL 25, 2003 WITH 11,059 MILES ON THE ODOMETER THE CAR STALLED WHILE DRIVING AND WE WERE ABLE TO PULL OVER TO THE CURB TO ALLOW THE TRAFFIC TO GO BY. WE WERE ABLE TO RESTART THE CAR AND PROCEED TO THE DEALERSHIP WHERE THEY REPLACED TWO SENSORS UNDER THE WARRANTY. ON JULY 28, 2006 WITH 30,779 MILES ON THE ODOMETER IT STALLED AGAIN AT A TRAFFIC SIGNAL. AFTER TRYING FOR SOMETIME THE CAR WAS RESTARTED AND WE TOOK IT TO THE DEALER WHERE THEY REPLACED THESE SAME TWO SENSORS AT A COST OF $468.65 TO US. I AM 82 AND MY HUSBAND IS 85 AND WE FEEL THIS IS A DANGEROUS SITUATION TO BE DRIVING AND HAVE THE CAR STALL IN HEAVY TRAFFIC WITH PERHAPS AN ACCIDENT AS A RESULT. WE ARE ALMOST AFRAID TO DRIVE THE CAR NOT KNOWING IF THIS WILL HAPPEN AGAIN, ESPECIALLY ON A FREEWAY. OUR SON TOLD US OF A FRIEND'S FATHER WHO HAD THIS SAME THING HAPPEN TO HIM THREE TIMES ON HIS CADILLAC LIKE OURS. WE WONDER IF THIS IS A DEFECT THAT SHOULD BE LOOKED AT ON ALL OF THIS MODEL AND YEAR OF CADILLAC. *NM

DT*: THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE ENGINE SUDDENLY STALLED. THERE WERE NO SYMPTOMS BEFORE THE INCIDENT. AFTER THE INCIDENT OCCURRED THE ENGINE WORK PROPERLY. AN INDEPENDENT MECHANIC REPLACED THE CRANK SENSORS TO REPAIR THE ENGINE. UPDATED 7/25/2006 - THE CONSUMER HAS THE FAULTY SENSOR IN HIS POSSESSION. *NM

UPON START UP 2002 DEVILLE COMPUTER CHECK OF THE AIR BAG SYSTEM DOES NOT CLEAR. *TS *JB

LTR FM CONSUMER (FL) RE HIS 2002 DTS CADILLAC DEVILLE, BATTERY LEAKED AND ATE A HOLE IN THE FLOOR, FEEL LEAKING BATTERIES SHOULD BE RECALLED. *TS THE BATTERY IN THIS MODEL AND YEAR AUTOMOBILE IS LOCATED UNDER THE REAR SEAT AND IS NOT ACCESSIBLE FOR CHECKING BY THE OWNER. *NM

A 2002 CADILLAC DEVILLE DHS 4-DOOR SEDAN WAS ORIGINALLY PARKED HEAD-FIRST INTO A PARKING SPACE. WHEN THE DRIVER STARTED THE IGNITION, STEPPED ON THE BRAKE AND THEN PUT THE VEHICLE INTO THE REVERSE GEAR "R", SLOWLY AND PARTIALLY RELEASING THE BRAKE, THE VEHICLE MOVED BACK NORMALLY AS EXPECTED. AFTER ABOUT 15 FEET, THE DRIVER TURNED THE STEERING WHEEL TO THE RIGHT TO MANEUVER THE VEHICLE INTO POSITION TO LEAVE THE PARKING LOT. AT THAT MOMENT, THE ENGINE UNEXPECTEDLY REVVED UP, THE BRAKES FAILED, THE VEHICLE ACCELERATED IN THE REVERSE DIRECTION, THE STEERING MECHANISM FAILED (DRIVER'S ACTIONS ON THE STEERING WHEEL HAD NO IMPACTS ON THE ACTUAL MOTIONS OF THE FRONT WHEELS), AND A SIGNIFICANT "CLANKING" NOISE (AS IF SOME MAJOR COMPONENTS IN AND AROUND THE ENGINE COMPARTMENT AREA HAD BEEN BROKEN) WAS CLEARLY NOTICEABLE. THE VEHICLE CAME TO A STOP AFTER SCRATCHING THE SIDE OF ANOTHER PARKED 4-DOOR SEDAN AND SUBSEQUENTLY HITTING A SIGN POST ABOUT 35 FEET FROM ITS ORIGINAL POSITION. THE VEHICLE COULD BE SEEN WITH ITS ENGINE COMPARTMENT LOWERED AND THE FENDERS "RESTED" ON AND TOUCHING THE FRONT WHEELS, AS IF THE FRONT AXLE HAD BROKEN. LOOSE BEARINGS / NUTS COULD BE FOUND IN THE VICINITY OF THE VEHICLE. THE VEHICLE BECAME INOPERABLE. *NM

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE GOING 70 MPH THE VEHICLE STARTED TO WOBBLE AND A NOISE COULD BE HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS PULLED INTO A REST AREA. THE CONTACT GOT OUT OF THE VEHICLE TO CHECK THE TIRES AND NOTICED A KNOT ON THE LEFT REAR TIRE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. UPON INSPECTION THE PROBLEM WAS FOUND TO BE THE TREAD HAD SEPARATED FROM ALL FOUR TIRES. THE TIRES WERE REPLACED, THE MANUFACTURER HAS BEEN ALERTED. UPDATED 4/14/2006 - *NM

DT: THE CONTACT STATED THE VEHICLE BURNED OIL EXCESSIVELY. HE HAD TO ADD A QUART OF OIL EVERY 750 MILES. TOOK THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES. THE DEALERSHIP REPLACED THE PISTON RINGS ON APRIL 4, 2005. AFTER THE PISTON RING REPLACEMENT THERE WAS A REDUCTION IN OIL CONSUMPTION. T TWO SERVICE BULLETINS 1358091 AND 1396266. THE BULLETINS STATED OIL SHOULD ONLY HAVE TO BE ADDED AFTER EVERY 2,000 MILES. THE VEHICLE IS STILL UNDER WARRANTY. THE CONTACT SPECIFICALLY FOUND MANY COMPLAINTS ON THE SAME TYPE OF VEHICLE. *AK

DT: THE CONTACT STATED THE DASHBOARD LIGHTS KEPT GOING OUT. THE VEHICLE HAD TO BE RESTARTED FOR THE LIGHTS TO COME BACK ON. TWO SEPARATE DEALERSHIPS INSPECTED THE VEHICLE FOR THIS DEFECT SINCE MAY 27, 2005. HE CONTACTED CADILLAC, BUT THE DEALERSHIP COULD NOT DIAGNOSE THE PROBLEM. THE DEALERSHIP REPLACED THE DASH CLUSTER TWO OR THREE TIMES. IT WORKED FOR A WHILE, AND THEN IT WENT OUT AGAIN. THIS HAS BEEN HAPPENING SINCE PURCHASE OF THE VEHICLE. *AK

I DON'T SUSPECT THAT THIS DEFECT IS SAFETY-RELATED SO MUCH AS JUST A DEFECT, BUT THE WINDOW REGULATORS HAVE BROKEN ON 3 OF THE WINDOWS IN MY CADILLAC IN THE LAST 5 MONTHS, CAUSING ALL 3 WINDOWS TO BE STUCK IN THE DOWN POSITION. THE REPAIR GUY SAYS HE IS REPAIRING A LOT OF REGULATORS IN A LOT OF DIFFERENT CARS BECAUSE THEY ARE CHEAPLY DESIGNED. *NM