2002 CADILLAC DEVILLE Complaints

View complaints related to 2002 CADILLAC DEVILLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2002 CADILLAC DEVILLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CADILLAC DEVILLE
    - JEFFERSON HILLS, PA

    2002 CADILLAC DEVILLE HAS A REPEAT GASOLINE OVERFLOW PROBLEM.*MR THE CONSUMER STATED THE GASOLINE HOSE NOZZLE FAILED TO SHUT OFF WHEN THE TANK WAS NEARLY FULL. GAS DID SPILL OUT OF THE VEHICLES FILLING TUBE AND ONTO THE PAVEMENT. SEVERAL OUNCES OF GAS REMAINED IN THE POCKET BELOW THE FUEL CAP , IT DIDN'T DRAIN OFF. THE POCKET FILLS WITH WATER WHEN THE VEHICLE IS WASHED . *JB

    Source: CONSUMER LETTER
  • 2002 CADILLAC DEVILLE
    - PIKESVILLE, MD

    1. (A) MY CADILLAC (DHS-2002) OPERATES IN A DANGEROUS AND DEFECTIVE MANNER THAT COULD CAUSE ACCIDENTS. I HAVE HAD THE VEHICLE SERVICED NO LESS THAN 16 TIMES TO FIX EQUIPMENT FAILURES, INCLUDING THOSE WHICH COULD BE MAJOR SAFETY ISSUES, TO NO AVAIL. (B) THE AIRBAG WARNING LIGHT HAS COME ON TWO SEPARATE OCCASIONS, THOUGH THE BAG NEVER DEPLOYED. (C) THE VEHICLE SUDDENLY STALLED WHEN MAKING TURNS. 2. (A) MY VEHICLE CONTAINS "AUTOMATIC RAIN SENSORS" FOR ITS WINDSHIELD WIPERS. THE WIPERS COME ON VIOLENTLY (HIGHEST LEVEL), EVEN WHEN NOT TURNED ON, AND THOUGH IT IS NOT RAINING. THE DANGER IS SUDDEN DISTRACTION, WHICH COULD EASILY CAUSE AN ACCIDENT WHEN MERGING WITH TRAFFIC AND IN OTHER DANGEROUS DRIVING SITUATIONS. THEY ALSO COME ON SUDDENLY WHEN PASSING RADIO TOWERS. THE DATE SET FORTH BELOW IS THE FIRST INCIDENT; IT CONTINUES TO HAPPEN. (B) THE AIRBAG WARNING LIGHT CREATES FEAR IN THE DRIVER, AS WE ARE UNSURE AS TO IF AND WHEN THE AIRBAG WILL DEPLOY. IF IT WHERE TO DEPLOY ERRONEOUSLY WHILE WE WERE DRIVING, THE RESULTS COULD BE CATASTROPHIC. (C) ON TWO OCCASIONS, WHILE MAKING TURNS IN TRAFFIC, THE VEHICLE STALLED, WHICH COULD HAVE LED TO A SERIOUS ACCIDENT. 3. (A) I HAVE RETURNED THE VEHICLE TO MY DEALER FOR SERVICE ON NUMEROUS OCCASIONS. NO PARTS HAVE BEEN REPLACED, NOR HAS ANY REPAIR BEEN EFFECTED. IT APPEARS THAT THIS IS A SYSTEMIC ISSUE, AND I SUSPECT THAT IT AFFECTS ALL CADILLACS SIMILARLY EQUIPPED. (B) THE AIRBAGS WHERE REPLACED ON TWO OCCASIONS WHICH HAS, AS LEAST TEMPORARILY, SOLVED THE PROBLEM. (C) ON TWO OCCASIONS, SENSORS WERE REPLACED WHICH WHERE ALLEGEDLY THE CAUSE OF THE PROBLEM (LAST TIME THIS OCCURRED WAS 5/25/05) THE FOREGOING REPRESENT CRITICAL ELECTRONIC SYSTEM FAILURES THAT COULD RESULT IN FATAL ACCIDENTS. THE INABILITY OF GM TO RESOLVE THE AUTOMATIC WIPER ISSUE, TOGETHER WITH MULTIPLE REPAIRS OF OTHER SENSORS THAT CAUSED MAJOR SYSTEM FAILURES REQUIRES INVESTIGATION INTO THE SAFETY OF THIS VEHICLE.

    Source: NHTSA WEB SITE
  • 2002 CADILLAC DEVILLE
    - FALLS OF ROUGH, KY

    DT: WHILE DRIVING AND WITHOUT WARNING THE ENGINE DIED. IT STARTED RIGHT UP AGAIN. CALLED DEALER, AND THEY KNEW ABOUT THE PROBLEM. CALLER MADE APPOINTMENT WITH DEALER TO FIX THE PROBLEM. CRANK SHAFT SENSOR NEEDED TO BE REPLACED AT OWNER'S EXPENSE.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - JENSEN BEACH, FL

    OWNER OF A 2002 CADILLAC DEVILLE VIN #[XXX] CONCERNED THAT THE DASH COMPONENTS COVER (SMOKE GREY) MAKES READING THE DASH COMPONENTS DIFFICULT TO SEE DURING THE DAY.*MR *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2002 CADILLAC DEVILLE
    - PINE BLUFF, AR

    WHILE APPROACHING A TRAFFIC LIGHT DRIVER APPLIED BRAKE PEDAL AND THE CAR CONTINUED TO ACCELERATE GAINING SPEED. DRIVER ATTEMPTED TO SLOW OR STOP BUT CAR ACCELRATED EVEN MORE. OVER A THREE BLOCK STRETCH TWO VECHILES WERE HIT BEFORE CAR WENT INTO A DITCH LAYING ON ITS SIDE. CAR A TOTAL LOSS.*AK

    Source: NHTSA WEB SITE
  • 2002 CADILLAC DEVILLE
    - JENSEN BEACH, FL

    THE DASH LIGHTS ARE ONLY READABLE AT NIGHT OR DURING A HEAVILY OVERCAST DAY WHEN HEADLIGHTS ARE NOT REQUIRED. *BF THE VEHICLE CAME EQUIPPED WITH SMOKE PLASTIC COVERS THAT COVERED THE DASHBOARD PANEL. *JB

    Source: CONSUMER LETTER
  • 2002 CADILLAC DEVILLE
    - PATERSON, WA

    WHILE DRIVING 30 MPH, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE CONSUMER APPLIED THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - CLIFFSIDE PARK, NJ

    TIRE TREADS SEPARATED FROM TIRE WHILE DRIVING. TIRE SIZE P225/60R16. *AK *SC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - NOVI, MI

    DURING COLD STARTS THE ENGINE WOULD KNOCK FRO APP FIVE MINUTES. THE MANUFACTURER PERFORMED A TEMPORARY REPAIR FOR THE SAME PROBLEM AT 7000 MILES. THE KNOCK RETURNED AT 11000 MILES. THE MANUFACTURER REFUSES TO FIX THE PROBLEM PERMANENTLY UNTIL THREE TEMPORARY ATTEMPTS HAVE BEEN MADE. *AK *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - MABELVALE, AR

    HEADLIGHTS FLASHED OFF AND ON. THE CAR HAS BEEN AT THE DEALER 5 TIMES FOR THIS PROBLEAM. I AM AFRAID THAT THE LIGHTS WILL GO OFF AND NOT OME BACK ON. THEY CLAIM THAT THEY CANNOT DUP THE PROBLEM.*AK

    Source: NHTSA WEB SITE