2003 CADILLAC DEVILLE Complaints

View complaints related to 2003 CADILLAC DEVILLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2003 CADILLAC DEVILLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 CADILLAC DEVILLE
    - ATLANTA, GA

    NHTSA CAMPAIGN NUMBER: 14V355000 GM IS MAKING A HALF-HEARTED "REPAIR" BY PLACING AN INSERT INTO THE KEY. I'VE FOUR TIMES REQUESTED THEY MAIL ME THE INSERTS. THEY REFUSE. I MUST BRING IN THE CAR SO THE DEALER CAN RECORD THE VIN OR THEY WON'T GET PAID. I CAN'T SPEND 2 HOURS TRAVELING TO A DEALERSHIP AND WAITING FOR THE KEY INSERTS. IT'S NOT A VEHICLE REPAIR AND GM DOESN'T NEED MY VEHICLE. JUST THE KEYS! I HAVE FOUR KEYS IN THE HANDS OF DIFFERENT FAMILY MEMBERS. GATHERING THEM AND MAKING A TRIP TO THE DEALERSHIP IS UNREASONABLE. NHTSA SHOULD REQUIRE GM TO MAIL INSERTS TO OWNERS TO PLACE INTO THE KEYS WHEN REQUESTED.

    Source: NHTSA WEB SITE
  • 2003 CADILLAC DEVILLE
    - QUINCY, IL

    FRONT END COLLISION AT 42 MPH THAT CAUSED HEAVY FRONT END DAMAGE AND THE AIR BAG FAILED TO DEPLOY. MY VEHICLE WAS IN MOTION WHEN THE SMALL PICKUP IN FRONT STOPPED SHORT CAUSING IMPACT.

    Source: NHTSA WEB SITE
  • 2003 CADILLAC DEVILLE
    - DARLINGTON, SC

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING AT 55 MPH, THE VEHICLE ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE THROTTLE VACUUM LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. MA 10/15/2015 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - ARLINGTON, VA

    TL* THE CONTACT OWNED A 2003 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH AND APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS APPLIED, BUT THE CONTACT'S FOOT SLIPPED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - WASHBURN, MO

    2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PARTS INSTALLATION ISSUES. *SMD THE CONSUMER WOULD LIKE TO HAVE THE PART SENT TO HER, IN ORDER FOR HER MECHANIC TO INSTALL THE PART. THE CONSUMER STATED SHE LIVES A LONG WAY FROM THE NEAREST GM DEALER. *JB

    Source: CONSUMER LETTER
  • 2003 CADILLAC DEVILLE
    - CARRIERE, MS

    AFTER TAKING OFF FROM A STOP SIGN, I DROVE UP OVER ABOUT 1 1/2 INCH VERTICAL RISE IN THE PAVEMENT (SMALL BUMP). THE ENGINE AND ELECTRICAL SYSTEMS SHUT DOWN. I LOST POWER STIRRING AND POWER BRAKES. I GOT STOPPED AND RESTARTED THE ENGINE. THIS OCCURRED ABOUT 3 DAYS AFTER I HAD TAKEN MY CAR TO THE GM DEALER FOR REPAIRS COVERED BY GM RECALL 14299, "UNINTENDED IGNITION KEY ROTATION". MY KEY DID NOT ROTATE. YESTERDAY APRIL 2, 2015 WHEN DRIVING 45 MPH ON A STATE HIGHWAY, THE ENGINE STOPPED AGAIN WITHOUT HITTING ANY BUMPS. I WAS ABLE TO COAST, PUT THE CAR IN NEUTRAL, AND RESTART THE ENGINE, BEFORE THE CAR BEHIND ME COULD HIT ME. THERE WAS NO SHOULDER TO PULL OFF.AGAIN THERE WAS NO KEY ROTATION. I CALLED MY GM DEALER AFTER THE FIRST OCCURRENCE AND WAS TOLD I WOULD HAVE TO PAY FOR A NEW IGNITION SWITCH OR WHAT EVER WAS CAUSING THE PROBLEM. THE RECALL ONLY REMOVED ALL OTHER KEYS FROM THE IGNITION KEY RING. THIS IS A VERY DANGEROUS DEFECT THAT GM NEEDS ANOTHER RECALL TO FIX THIS SUDDEN ENGINE AND ELECTRICAL SYSTEM SHUT DOWN BECAUSE IF THERE IS A CRASH THE AIR BAGS WILL NOT DEPLOY. ALSO LOST OF POWER STEERING AND POWER BRAKES MAKES CONTROL OF THE CAR VERY DIFFICULT. *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC DEVILLE
    - KEY LARGO, FL

    2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED THE RECALL REPAIR WAS NOT EFFECTIVE. THE CONSUMER STATED THE IGNITION SWITCH SHOULD HAVE BEEN REPLACED, AS THE VEHICLE SHUT OFF WHILE DRIVING IN TRAFFIC. THE CONSUMER HAD TO PUT THE VEHICLE IN NEUTRAL AND RE-START THE VEHICLE. THE VEHICLE USUALLY RE-STARTED, BUT A TIMES WHEN HE TURNED THE SWITCH NOTHING HAPPENED. ALSO, THE AIR BAG LIGHT ILLUMINATED ON AN INTERMITTENT BASIS. *JB

    Source: CONSUMER LETTER
  • 2003 CADILLAC DEVILLE
    - LOUISVILLE, KY

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - HAMILTON, OH

    TL*THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 3/31/15*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - MAGALIA, CA

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE